Senior IT Support Analyst Jobs in England

Senior IT Support Analyst
UK > England

The median Senior IT Support Analyst salary in England is £43,000 per year according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 819 887 1142
Rank change year-on-year +68 +255 -266
Permanent jobs requiring a Senior IT Support Analyst 29 27 28
As % of all permanent jobs advertised in England 0.032% 0.032% 0.020%
As % of the Job Titles category 0.034% 0.035% 0.021%
Number of salaries quoted 29 24 26
10th Percentile £31,750 £32,832 £31,250
25th Percentile £35,000 £35,750 £35,000
Median annual salary (50th Percentile) £43,000 £38,500 £36,000
Median % change year-on-year +11.69% +6.94% -15.29%
75th Percentile £50,000 £42,782 £45,000
90th Percentile £53,750 £48,525 £64,375
UK median annual salary £42,500 £38,500 £36,000
% change year-on-year +10.39% +6.94% -15.29%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 86,435 76,952 135,807
% of permanent jobs with a recognized job title 94.72% 91.31% 96.01%
Number of salaries quoted 63,785 50,234 75,047
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,567 £60,000
Median % change year-on-year -13.32% +0.95% +9.09%
75th Percentile £71,000 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Senior IT Support Analyst
Job Vacancy Trend in England

Job postings that featured Senior IT Support Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Senior IT Support Analyst in England

Senior IT Support Analyst
Salary Trend in England

3-month moving average salary quoted in jobs citing Senior IT Support Analyst in England.

Salary trend for Senior IT Support Analyst in England

Senior IT Support Analyst
Salary Histogram in England

Salary distribution for jobs citing Senior IT Support Analyst in England over the 6 months to 2 June 2024.

Salary histogram for Senior IT Support Analyst in England

Senior IT Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support Analyst within the England region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East - 15 £50,000 -
London +98 13 £35,000 -12.17% 1
East of England -5 1 £35,000 -
Senior IT Support Analyst
UK

Senior IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 2 June 2024, Senior IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Senior IT Support Analyst in the job title.

1 23 (79.31%) Microsoft 365
2 14 (48.28%) Windows
3 13 (44.83%) ITIL
3 13 (44.83%) Social Skills
4 11 (37.93%) Azure
4 11 (37.93%) Finance
5 10 (34.48%) Microsoft
6 9 (31.03%) Microsoft Exchange
6 9 (31.03%) Active Directory
7 8 (27.59%) Project Management
7 8 (27.59%) Problem Management
7 8 (27.59%) Customer Service
8 7 (24.14%) Analytical Skills
8 7 (24.14%) SCCM
8 7 (24.14%) HP
8 7 (24.14%) Service Management
9 6 (20.69%) SharePoint
9 6 (20.69%) Bloomberg
9 6 (20.69%) Change Management
9 6 (20.69%) VPN
9 6 (20.69%) Dell
9 6 (20.69%) Agile
9 6 (20.69%) Change Control
9 6 (20.69%) Entra ID
9 6 (20.69%) Application Virtualisation
9 6 (20.69%) Business Case
10 5 (17.24%) Windows 10
10 5 (17.24%) Firewall
11 4 (13.79%) VMware
11 4 (13.79%) Degree

Senior IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (31.03%) Microsoft Exchange
2 6 (20.69%) SharePoint
Applications
1 2 (6.90%) Microsoft Office
Cloud Services
1 23 (79.31%) Microsoft 365
2 11 (37.93%) Azure
3 6 (20.69%) Entra ID
4 3 (10.34%) Mimecast
5 2 (6.90%) Power Automate
6 1 (3.45%) Adobe Creative Cloud
6 1 (3.45%) GCP
6 1 (3.45%) IaaS
6 1 (3.45%) PaaS
6 1 (3.45%) SaaS
Communications & Networking
1 6 (20.69%) VPN
2 5 (17.24%) Firewall
3 1 (3.45%) Cisco IOS
3 1 (3.45%) Network Security
3 1 (3.45%) Wireless
General
1 13 (44.83%) Social Skills
2 11 (37.93%) Finance
3 7 (24.14%) Analytical Skills
4 2 (6.90%) Law
5 1 (3.45%) Advertising
Libraries, Frameworks & Software Standards
1 3 (10.34%) Software Packaging
2 1 (3.45%) SAML
Miscellaneous
1 1 (3.45%) Enterprise Software
1 1 (3.45%) Linux Command Line
1 1 (3.45%) Onboarding
Operating Systems
1 14 (48.28%) Windows
2 5 (17.24%) Windows 10
3 3 (10.34%) Windows Server
4 2 (6.90%) Mac OS
5 1 (3.45%) Linux
5 1 (3.45%) Unix
5 1 (3.45%) VMS
Processes & Methodologies
1 13 (44.83%) ITIL
2 8 (27.59%) Customer Service
2 8 (27.59%) Problem Management
2 8 (27.59%) Project Management
3 7 (24.14%) Service Management
4 6 (20.69%) Agile
4 6 (20.69%) Application Virtualisation
4 6 (20.69%) Business Case
4 6 (20.69%) Change Control
4 6 (20.69%) Change Management
5 4 (13.79%) Cybersecurity
5 4 (13.79%) Mentoring
5 4 (13.79%) Problem-Solving
5 4 (13.79%) Test Automation
5 4 (13.79%) Vulnerability Management
6 3 (10.34%) Continuous Improvement
6 3 (10.34%) Inventory Management
6 3 (10.34%) Process Improvement
6 3 (10.34%) Service Delivery
7 2 (6.90%) Infrastructure Management
Programming Languages
1 2 (6.90%) PowerShell
2 1 (3.45%) Bash
2 1 (3.45%) SQL
Qualifications
1 4 (13.79%) Degree
2 3 (10.34%) Azure Certification
3 1 (3.45%) A+ Certification
3 1 (3.45%) CompTIA Security+
3 1 (3.45%) ITIL Certification
3 1 (3.45%) Network+ Certification
Quality Assurance & Compliance
1 1 (3.45%) Cyber Essentials
1 1 (3.45%) Cyber Essentials PLUS
System Software
1 9 (31.03%) Active Directory
2 1 (3.45%) Hyper-V
2 1 (3.45%) Virtual Desktop
2 1 (3.45%) Virtual Machines
2 1 (3.45%) VMware Infrastructure
Systems Management
1 7 (24.14%) SCCM
2 4 (13.79%) Microsoft Intune
3 2 (6.90%) Jamf Pro
4 1 (3.45%) Single Sign-On
Vendors
1 10 (34.48%) Microsoft
2 7 (24.14%) HP
3 6 (20.69%) Bloomberg
3 6 (20.69%) Dell
4 4 (13.79%) Palo Alto
4 4 (13.79%) VMware
5 1 (3.45%) Acronis
5 1 (3.45%) Adobe
5 1 (3.45%) Apple
5 1 (3.45%) Cisco
5 1 (3.45%) Citrix
5 1 (3.45%) Darktrace
5 1 (3.45%) Google
5 1 (3.45%) Meraki
5 1 (3.45%) SonicWALL