Senior IT Support Jobs in England

Senior IT Support
UK > England

The median Senior IT Support salary in England is £35,250 per year, according to job vacancies posted during the 6 months leading to 11 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 Jun 2024
Same period 2023 Same period 2022
Rank 747 832 1074
Rank change year-on-year +85 +242 -224
Permanent jobs requiring a Senior IT Support 104 67 108
As % of all permanent jobs advertised in England 0.11% 0.081% 0.075%
As % of the Job Titles category 0.12% 0.089% 0.078%
Number of salaries quoted 102 57 100
10th Percentile £29,750 £30,000 £30,000
25th Percentile £31,250 £36,250 £31,250
Median annual salary (50th Percentile) £35,250 £40,000 £37,500
Median % change year-on-year -11.88% +6.67% -
75th Percentile £47,375 £45,000 £47,500
90th Percentile £50,000 £49,707 £56,250
UK median annual salary £35,000 £40,000 £38,000
% change year-on-year -12.50% +5.26% +1.33%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 90,043 75,204 138,046
% of permanent jobs with a recognized job title 94.61% 91.22% 95.88%
Number of salaries quoted 65,775 49,529 75,271
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,331 £60,000
Median % change year-on-year -12.98% +0.55% +9.09%
75th Percentile £70,000 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Senior IT Support
Job Vacancy Trend in England

Job postings that featured Senior IT Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Senior IT Support in England

Senior IT Support
Salary Trend in England

3-month moving average salary quoted in jobs citing Senior IT Support in England.

Salary trend for Senior IT Support in England

Senior IT Support
Salary Histogram in England

Salary distribution for jobs citing Senior IT Support in England over the 6 months to 11 June 2024.

Salary histogram for Senior IT Support in England

Senior IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support within the England region over the 6 months to 11 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +36 23 £35,000 -26.49% 3
Midlands -6 23 £35,000 -0.61% 2
London +71 21 £36,000 -11.54% 2
South East -8 19 £47,500 +21.02% 4
Yorkshire - 13 £30,500 -
West Midlands -5 12 £35,000 -6.04% 1
East Midlands -26 11 £35,000 -0.61% 1
North West -13 10 £38,000 - 3
South West -27 10 £35,750 -10.63% 3
East of England -7 8 £32,121 +7.07% 1
Senior IT Support
UK

Senior IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 11 June 2024, Senior IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Senior IT Support in the job title.

1 68 (65.38%) Microsoft 365
2 53 (50.96%) Windows
3 45 (43.27%) Active Directory
4 39 (37.50%) Azure
5 38 (36.54%) Microsoft
6 33 (31.73%) Social Skills
7 24 (23.08%) Windows Server
8 23 (22.12%) Entra ID
8 23 (22.12%) ITIL
9 22 (21.15%) Firewall
10 20 (19.23%) Microsoft Exchange
11 19 (18.27%) VMware
11 19 (18.27%) Windows 10
12 17 (16.35%) Finance
13 16 (15.38%) SharePoint
14 15 (14.42%) Microsoft Intune
15 14 (13.46%) Cybersecurity
15 14 (13.46%) Customer Service
15 14 (13.46%) SCCM
16 12 (11.54%) VPN
16 12 (11.54%) DNS
16 12 (11.54%) Service Management
17 11 (10.58%) Windows Server 2019
17 11 (10.58%) Analytical Skills
18 10 (9.62%) Problem-Solving
18 10 (9.62%) Infrastructure Engineering
18 10 (9.62%) DHCP
18 10 (9.62%) Hyper-V
18 10 (9.62%) Degree
19 9 (8.65%) VMware Infrastructure

Senior IT Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (19.23%) Microsoft Exchange
2 16 (15.38%) SharePoint
3 2 (1.92%) WordPress
Applications
1 7 (6.73%) Microsoft Office
2 1 (0.96%) Adobe Creative Suite
Cloud Services
1 68 (65.38%) Microsoft 365
2 39 (37.50%) Azure
3 23 (22.12%) Entra ID
4 7 (6.73%) OneDrive
5 6 (5.77%) Google Workspace
6 4 (3.85%) AWS
6 4 (3.85%) IaaS
6 4 (3.85%) Mimecast
6 4 (3.85%) PaaS
6 4 (3.85%) SaaS
7 2 (1.92%) Azure Sentinel
7 2 (1.92%) Power Automate
8 1 (0.96%) Azure Storage
8 1 (0.96%) GCP
Communications & Networking
1 22 (21.15%) Firewall
2 12 (11.54%) DNS
2 12 (11.54%) VPN
3 10 (9.62%) DHCP
4 7 (6.73%) TCP/IP
4 7 (6.73%) VLAN
5 6 (5.77%) Internet
6 5 (4.81%) Network Security
6 5 (4.81%) Wi-Fi
7 4 (3.85%) VoIP
7 4 (3.85%) Wireless
8 3 (2.88%) Remote Desktop
8 3 (2.88%) SAN
9 2 (1.92%) DKIM
9 2 (1.92%) DMARC
9 2 (1.92%) Ethernet
9 2 (1.92%) PBX
9 2 (1.92%) SMTP
9 2 (1.92%) WAN
10 1 (0.96%) Broadband
Development Applications
1 2 (1.92%) MSI
General
1 33 (31.73%) Social Skills
2 17 (16.35%) Finance
3 11 (10.58%) Analytical Skills
4 4 (3.85%) Advertising
4 4 (3.85%) Public Sector
5 3 (2.88%) Law
5 3 (2.88%) Manufacturing
6 1 (0.96%) Inclusion and Diversity
6 1 (0.96%) Legal
6 1 (0.96%) Social Science
6 1 (0.96%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (2.88%) Software Packaging
2 2 (1.92%) CSS
2 2 (1.92%) HTML
3 1 (0.96%) SAML
Miscellaneous
1 9 (8.65%) Driving Licence
2 4 (3.85%) CCTV
3 2 (1.92%) Handset
4 1 (0.96%) Data Centre
4 1 (0.96%) Enterprise Software
4 1 (0.96%) iPad
4 1 (0.96%) Linux Command Line
4 1 (0.96%) NHS
4 1 (0.96%) Onboarding
4 1 (0.96%) Video Conferencing
Operating Systems
1 53 (50.96%) Windows
2 24 (23.08%) Windows Server
3 19 (18.27%) Windows 10
4 11 (10.58%) Windows Server 2019
5 9 (8.65%) Windows Server 2016
6 4 (3.85%) Linux
6 4 (3.85%) Windows Server 2012
7 3 (2.88%) Windows 7
7 3 (2.88%) Windows Server 2003
8 2 (1.92%) Mac OS
8 2 (1.92%) Mac OS X
9 1 (0.96%) Android
9 1 (0.96%) Apple iOS
9 1 (0.96%) Unix
9 1 (0.96%) VMS
Processes & Methodologies
1 23 (22.12%) ITIL
2 14 (13.46%) Customer Service
2 14 (13.46%) Cybersecurity
3 12 (11.54%) Service Management
4 10 (9.62%) Infrastructure Engineering
4 10 (9.62%) Problem-Solving
5 9 (8.65%) Disaster Recovery
6 8 (7.69%) Problem Management
6 8 (7.69%) Project Management
7 7 (6.73%) Agile
8 6 (5.77%) Application Virtualisation
8 6 (5.77%) Business Case
8 6 (5.77%) Change Control
8 6 (5.77%) Change Management
8 6 (5.77%) Mentoring
9 5 (4.81%) Incident Management
9 5 (4.81%) Infrastructure Maintenance
10 4 (3.85%) Mobile Device Management
10 4 (3.85%) Service Delivery
10 4 (3.85%) Vulnerability Management
Programming Languages
1 9 (8.65%) PowerShell
2 1 (0.96%) Bash
2 1 (0.96%) SQL
Qualifications
1 10 (9.62%) Degree
2 6 (5.77%) Microsoft Certification
3 3 (2.88%) Azure Certification
4 2 (1.92%) DBS Check
5 1 (0.96%) A+ Certification
5 1 (0.96%) CCNA
5 1 (0.96%) Cisco Certification
5 1 (0.96%) CompTIA Security+
5 1 (0.96%) ITIL Certification
5 1 (0.96%) MCSE
5 1 (0.96%) Network+ Certification
5 1 (0.96%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (2.88%) Cyber Essentials
1 3 (2.88%) GDPR
2 1 (0.96%) Accessibility
2 1 (0.96%) Cyber Essentials PLUS
2 1 (0.96%) QA
System Software
1 45 (43.27%) Active Directory
2 10 (9.62%) Hyper-V
3 9 (8.65%) VMware Infrastructure
4 6 (5.77%) vSphere
5 2 (1.92%) Terminal Services
5 2 (1.92%) Virtual Desktop
6 1 (0.96%) Microsoft App-V
6 1 (0.96%) Terminal Server
6 1 (0.96%) Virtual Machines
6 1 (0.96%) Xen
6 1 (0.96%) XenApp
Systems Management
1 15 (14.42%) Microsoft Intune
2 14 (13.46%) SCCM
3 3 (2.88%) NetCrunch
4 2 (1.92%) Jamf Pro
5 1 (0.96%) FortiGate
5 1 (0.96%) Graylog
5 1 (0.96%) Single Sign-On
5 1 (0.96%) SmoothWall
5 1 (0.96%) WSUS
Vendors
1 38 (36.54%) Microsoft
2 19 (18.27%) VMware
3 9 (8.65%) HP
4 8 (7.69%) Cisco
5 7 (6.73%) Dell
5 7 (6.73%) Palo Alto
6 6 (5.77%) Bloomberg
7 5 (4.81%) Citrix
7 5 (4.81%) Google
7 5 (4.81%) Sage
8 4 (3.85%) Sophos
9 3 (2.88%) Acronis
9 3 (2.88%) Draytek
9 3 (2.88%) Ivanti
9 3 (2.88%) Splunk
10 2 (1.92%) Aruba
10 2 (1.92%) ConnectWise
10 2 (1.92%) Datto
10 2 (1.92%) Meraki
10 2 (1.92%) Veeam