Service Manager Jobs in England

Services Manager
UK > England

The median Services Manager salary in England is £54,325 per year according to job vacancies posted during the 6 months to 18 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 304 451 510
Rank change year-on-year +147 +59 -99
Permanent jobs requiring a Service Manager 796 564 888
As % of all permanent jobs advertised in England 0.92% 0.64% 0.66%
As % of the Job Titles category 0.97% 0.70% 0.68%
Number of salaries quoted 572 455 775
10th Percentile £36,250 £39,748 £40,550
25th Percentile £42,500 £46,250 £46,250
Median annual salary (50th Percentile) £54,325 £60,000 £55,000
Median % change year-on-year -9.46% +9.09% +4.76%
75th Percentile £65,000 £72,250 £67,500
90th Percentile £77,500 £87,000 £77,500
UK median annual salary £53,635 £60,000 £55,000
% change year-on-year -10.61% +9.09% +9.77%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 81,760 80,739 129,993
% of permanent jobs with a recognized job title 94.54% 91.52% 96.05%
Number of salaries quoted 60,876 51,417 74,746
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,125 £45,000 £43,000
Median annual salary (50th Percentile) £53,000 £60,800 £60,000
Median % change year-on-year -12.83% +1.33% +9.09%
75th Percentile £71,250 £82,500 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Manager
Job Vacancy Trend in England

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Manager in England

Service Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Manager in England.

Salary trend for Service Manager in England

Service Manager
Salary Histogram in England

Salary distribution for jobs citing Service Manager in England over the 6 months to 18 May 2024.

Salary histogram for Service Manager in England

Service Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the England region over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +171 268 £65,000 -5.45% 77
North of England +108 190 £47,500 -4.04% 30
South East +33 126 £50,000 -13.04% 47
Yorkshire +110 93 £50,000 -10.71% 10
Midlands +13 88 £55,119 +4.99% 41
South West +12 84 £50,000 -9.09% 19
North West +28 75 £47,500 - 18
West Midlands +28 58 £60,000 +9.09% 22
East of England -7 30 £47,000 -10.48% 15
East Midlands -2 28 £40,000 -10.88% 19
North East +11 22 £45,000 -17.43% 2
Service Manager
UK

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 18 May 2024, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Service Manager in the job title.

1 454 (57.04%) Service Delivery
2 336 (42.21%) Social Skills
3 331 (41.58%) ITIL
4 250 (31.41%) Service Management
5 244 (30.65%) Microsoft
6 226 (28.39%) Finance
7 222 (27.89%) SLA
8 176 (22.11%) Mentoring
9 173 (21.73%) ITSM
10 146 (18.34%) ServiceNow
11 124 (15.58%) Performance Management
12 119 (14.95%) Contract Negotiation
13 117 (14.70%) Customer Service
13 117 (14.70%) Law
14 116 (14.57%) Inclusion and Diversity
15 111 (13.94%) SaaS
16 109 (13.69%) Problem-Solving
17 100 (12.56%) Incident Management
18 99 (12.44%) Microsoft 365
19 95 (11.93%) Dell
20 92 (11.56%) Continuous Improvement
21 90 (11.31%) Degree
22 87 (10.93%) Azure
23 86 (10.80%) Stakeholder Management
24 78 (9.80%) Problem Management
25 77 (9.67%) Project Management
26 68 (8.54%) Line Management
27 67 (8.42%) Cybersecurity
27 67 (8.42%) ITIL Certification
28 64 (8.04%) Analytical Skills

Service Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (1.63%) Microsoft Exchange
2 10 (1.26%) SharePoint
3 5 (0.63%) Confluence
Applications
1 37 (4.65%) Microsoft Office
2 28 (3.52%) Microsoft Excel
3 14 (1.76%) Microsoft PowerPoint
Business Applications
1 8 (1.01%) Dynamics CRM
2 5 (0.63%) SAP ERP
3 2 (0.25%) iTrent
4 1 (0.13%) Oracle ERP
4 1 (0.13%) Remedy ITSM
4 1 (0.13%) SAP HR
4 1 (0.13%) SmartPlant
Cloud Services
1 111 (13.94%) SaaS
2 99 (12.44%) Microsoft 365
3 87 (10.93%) Azure
4 31 (3.89%) Cloud Computing
5 20 (2.51%) Power Platform
6 15 (1.88%) AWS
6 15 (1.88%) Entra ID
7 4 (0.50%) Mimecast
8 3 (0.38%) Dynamics 365
8 3 (0.38%) WhatsApp
9 2 (0.25%) Azure Cosmos DB
9 2 (0.25%) GCP
9 2 (0.25%) Google Docs
9 2 (0.25%) Google Workspace
9 2 (0.25%) IaaS
9 2 (0.25%) PaaS
10 1 (0.13%) OneDrive
Communications & Networking
1 16 (2.01%) WAN
2 12 (1.51%) LAN
3 9 (1.13%) Wi-Fi
4 8 (1.01%) Firewall
5 7 (0.88%) Remote Desktop
6 6 (0.75%) DHCP
6 6 (0.75%) DNS
6 6 (0.75%) Internet
7 3 (0.38%) Network Security
7 3 (0.38%) VoIP
7 3 (0.38%) VPN
8 2 (0.25%) NAS
8 2 (0.25%) VSAT
8 2 (0.25%) Wireless
9 1 (0.13%) Cisco IOS
9 1 (0.13%) SD-WAN
9 1 (0.13%) TCP/IP
Database & Business Intelligence
1 19 (2.39%) Power BI
2 14 (1.76%) SQL Server
3 7 (0.88%) Data Warehouse
4 6 (0.75%) SAP HANA
4 6 (0.75%) SQL Server Reporting Services
5 5 (0.63%) RDBMS
5 5 (0.63%) Relational Database
6 1 (0.13%) PowerPivot
Development Applications
1 9 (1.13%) JIRA
2 2 (0.25%) Bitbucket
2 2 (0.25%) GitLab
General
1 336 (42.21%) Social Skills
2 226 (28.39%) Finance
3 117 (14.70%) Law
4 116 (14.57%) Inclusion and Diversity
5 64 (8.04%) Analytical Skills
6 43 (5.40%) Presentation Skills
7 41 (5.15%) Retail
8 39 (4.90%) Public Sector
9 38 (4.77%) Banking
10 30 (3.77%) Influencing Skills
11 25 (3.14%) Telecoms
12 16 (2.01%) Legal
13 15 (1.88%) Spanish Language
14 14 (1.76%) Manufacturing
15 11 (1.38%) Billing
15 11 (1.38%) Organisational Skills
16 10 (1.26%) Advertising
16 10 (1.26%) Fire and Rescue
16 10 (1.26%) Pharmaceutical
17 9 (1.13%) Front Office
Libraries, Frameworks & Software Standards
1 16 (2.01%) EDI
2 4 (0.50%) Middleware
3 3 (0.38%) .NET
3 3 (0.38%) CSS
4 2 (0.25%) RESTful
Miscellaneous
1 23 (2.89%) Self-Motivation
2 22 (2.76%) Onboarding
3 17 (2.14%) Driving Licence
4 14 (1.76%) Management Information System
5 12 (1.51%) Virtual Team
6 10 (1.26%) Data Structures
7 9 (1.13%) NHS
7 9 (1.13%) PKI
8 8 (1.01%) CMDB
9 7 (0.88%) Data Centre
10 6 (0.75%) Product Ownership
11 5 (0.63%) Enterprise Software
12 4 (0.50%) Cloud Native
12 4 (0.50%) Cyber Threat
12 4 (0.50%) Reinsurance
12 4 (0.50%) Team-Oriented Environment
13 3 (0.38%) Cyber Kill Chain
13 3 (0.38%) FMCG
13 3 (0.38%) Greenfield Project
13 3 (0.38%) PMI
Operating Systems
1 60 (7.54%) Windows
2 19 (2.39%) Windows Server
3 7 (0.88%) Windows 10
4 4 (0.50%) Android
4 4 (0.50%) Linux
4 4 (0.50%) Mac OS
5 2 (0.25%) Windows Server 2008
6 1 (0.13%) Apple iOS
6 1 (0.13%) Windows Server 2016
Processes & Methodologies
1 454 (57.04%) Service Delivery
2 331 (41.58%) ITIL
3 250 (31.41%) Service Management
4 176 (22.11%) Mentoring
5 173 (21.73%) ITSM
6 124 (15.58%) Performance Management
7 119 (14.95%) Contract Negotiation
8 117 (14.70%) Customer Service
9 109 (13.69%) Problem-Solving
10 100 (12.56%) Incident Management
11 92 (11.56%) Continuous Improvement
12 86 (10.80%) Stakeholder Management
13 78 (9.80%) Problem Management
14 77 (9.67%) Project Management
15 68 (8.54%) Line Management
16 67 (8.42%) Cybersecurity
17 63 (7.91%) Agile
17 63 (7.91%) Change Management
18 56 (7.04%) Coaching
19 51 (6.41%) Decision-Making
Programming Languages
1 10 (1.26%) C#
2 9 (1.13%) Java
3 8 (1.01%) Python
3 8 (1.01%) SQL
4 4 (0.50%) PowerShell
5 2 (0.25%) JavaScript
Qualifications
1 90 (11.31%) Degree
2 67 (8.42%) ITIL Certification
3 36 (4.52%) Security Cleared
4 17 (2.14%) Azure Certification
4 17 (2.14%) CCNA
4 17 (2.14%) Cisco Certification
4 17 (2.14%) Computer Science Degree
5 15 (1.88%) CCNP
6 12 (1.51%) DBS Check
7 10 (1.26%) APMP
8 9 (1.13%) SC Cleared
9 8 (1.01%) Microsoft Certification
10 5 (0.63%) A+ Certification
11 4 (0.50%) MCP
11 4 (0.50%) PRINCE2 Certification
12 3 (0.38%) ITIL Foundation Certificate
12 3 (0.38%) PMI Certification
13 2 (0.25%) BC Cleared
13 2 (0.25%) DV Cleared
13 2 (0.25%) Master's Degree
Quality Assurance & Compliance
1 222 (27.89%) SLA
2 37 (4.65%) Cyber Essentials
3 34 (4.27%) ISO/IEC 27001
4 21 (2.64%) Accessibility
4 21 (2.64%) GDPR
5 13 (1.63%) PMO
6 9 (1.13%) QA
7 8 (1.01%) ISO 22301
8 5 (0.63%) Data Quality
8 5 (0.63%) NIST
9 3 (0.38%) Cyber Essentials PLUS
10 2 (0.25%) COBIT
11 1 (0.13%) ISO 9001
11 1 (0.13%) ISO/IEC 20000
11 1 (0.13%) NEBOSH
11 1 (0.13%) NIST 800
11 1 (0.13%) PCI DSS
11 1 (0.13%) SOC 2
System Software
1 33 (4.15%) Active Directory
2 7 (0.88%) IAG
2 7 (0.88%) VMware Infrastructure
3 3 (0.38%) Hyper-V
3 3 (0.38%) Virtual Servers
4 2 (0.25%) Virtual Machines
4 2 (0.25%) VMware Workstation
Systems Management
1 25 (3.14%) Microsoft Intune
2 4 (0.50%) Jamf Pro
2 4 (0.50%) SCCM
3 3 (0.38%) Terraform
4 1 (0.13%) Ansible
4 1 (0.13%) Autotask
4 1 (0.13%) WMI
Vendors
1 244 (30.65%) Microsoft
2 146 (18.34%) ServiceNow
3 95 (11.93%) Dell
4 25 (3.14%) Salesforce
5 24 (3.02%) Cisco
6 16 (2.01%) SAP
7 15 (1.88%) Fortinet
8 13 (1.63%) Apple
9 12 (1.51%) VMware
10 8 (1.01%) Google
11 7 (0.88%) Oracle
11 7 (0.88%) Remedy
12 5 (0.63%) Genesys
13 4 (0.50%) Computacenter
13 4 (0.50%) ConnectWise
13 4 (0.50%) Qualys
13 4 (0.50%) Sophos
14 3 (0.38%) Citrix
14 3 (0.38%) iManage
15 2 (0.25%) NEC