SLA Jobs in England

Service Level Agreement (SLA)
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 22 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
22 May 2024
Same period 2023 Same period 2022
Rank 138 144 201
Rank change year-on-year +6 +57 -1
Permanent jobs citing SLA 1,767 2,195 2,795
As % of all permanent jobs advertised in England 2.04% 2.50% 2.04%
As % of the Quality Assurance & Compliance category 14.86% 12.99% 12.21%
Number of salaries quoted 1,372 1,439 1,928
10th Percentile £23,500 £25,000 £23,793
25th Percentile £25,250 £30,000 £27,500
Median annual salary (50th Percentile) £32,500 £40,000 £37,500
Median % change year-on-year -18.75% +6.67% -6.25%
75th Percentile £51,787 £57,500 £53,750
90th Percentile £67,500 £72,750 £67,500
UK median annual salary £32,500 £40,000 £37,500
% change year-on-year -18.75% +6.67% -7.41%

All Quality Assurance and Compliance Skills
England

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 11,887 16,892 22,899
As % of all permanent jobs advertised in England 13.72% 19.25% 16.68%
Number of salaries quoted 8,284 7,811 11,837
10th Percentile £27,000 £32,000 £31,250
25th Percentile £36,250 £42,500 £41,250
Median annual salary (50th Percentile) £52,500 £57,500 £55,000
Median % change year-on-year -8.70% +4.55% -
75th Percentile £70,750 £77,500 £73,750
90th Percentile £92,500 £93,750 £90,000
UK median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% +4.76%

SLA
Job Vacancy Trend in England

Job postings citing SLA as a proportion of all IT jobs advertised in England.

Job vacancy trend for SLA in England

SLA
Salary Trend in England

3-month moving average salary quoted in jobs citing SLA in England.

Salary trend for SLA in England

SLA
Salary Histogram in England

Salary distribution for jobs citing SLA in England over the 6 months to 22 May 2024.

Salary histogram for SLA in England

SLA
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the England region over the 6 months to 22 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East 0 478 £30,500 -22.74% 95
London +4 387 £44,000 -2.22% 110
North of England -13 336 £33,000 -12.00% 77
Midlands -7 263 £28,119 -18.50% 69
West Midlands -4 183 £28,119 -25.02% 46
South West +3 163 £37,500 +7.14% 38
North West -16 159 £28,500 -36.67% 48
Yorkshire 0 137 £35,000 +8.70% 22
East of England -40 136 £32,500 -40.37% 51
East Midlands -11 80 £28,500 -10.94% 23
North East -7 40 £35,000 -2.78% 7
SLA
UK

SLA
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 183 (10.36%) Microsoft Exchange
2 78 (4.41%) SharePoint
3 36 (2.04%) WebLogic
4 14 (0.79%) Oracle Service Bus
5 9 (0.51%) CMS
6 8 (0.45%) IIS
7 6 (0.34%) Confluence
8 5 (0.28%) JBoss
9 3 (0.17%) Apache Spark
9 3 (0.17%) IBM Notes
9 3 (0.17%) Moodle
9 3 (0.17%) WordPress
10 2 (0.11%) Exchange Server 2013
10 2 (0.11%) SharePoint Server
10 2 (0.11%) Skype for Business
11 1 (0.057%) Apache
11 1 (0.057%) Blackberry Enterprise Server
11 1 (0.057%) Exchange Server 2010
11 1 (0.057%) OpenEdge
11 1 (0.057%) WebSphere
Applications
1 292 (16.53%) Microsoft Office
2 82 (4.64%) Microsoft Excel
3 28 (1.58%) Microsoft PowerPoint
4 20 (1.13%) MS Visio
5 12 (0.68%) Spreadsheet
6 6 (0.34%) Microsoft Project
7 4 (0.23%) Adobe Creative Suite
8 2 (0.11%) Trello
9 1 (0.057%) 1Password
Business Applications
1 43 (2.43%) Salesforce CRM
2 18 (1.02%) Remedy ITSM
2 18 (1.02%) SAP S/4HANA
3 17 (0.96%) SAP Oil and Gas
4 13 (0.74%) Infor SunSystems
4 13 (0.74%) iTrent
5 5 (0.28%) Fidessa
5 5 (0.28%) Temenos T24
6 4 (0.23%) Endur
6 4 (0.23%) Workday HCM
7 3 (0.17%) Dynamics CRM
7 3 (0.17%) Unit4 Business World
8 2 (0.11%) Adaptiv
8 2 (0.11%) assyst
8 2 (0.11%) Elite 3E
8 2 (0.11%) Oracle ERP
9 1 (0.057%) Carpe Diem
9 1 (0.057%) Dynamics NAV
9 1 (0.057%) HFM
9 1 (0.057%) Maximo
Cloud Services
1 468 (26.49%) Microsoft 365
2 277 (15.68%) Azure
3 156 (8.83%) SaaS
4 74 (4.19%) AWS
5 56 (3.17%) Entra ID
6 29 (1.64%) Power Platform
7 27 (1.53%) Mimecast
8 26 (1.47%) Dynamics 365
9 24 (1.36%) OneDrive
10 22 (1.25%) Power Automate
11 21 (1.19%) Cloud Computing
12 20 (1.13%) GCP
12 20 (1.13%) Snowflake
13 16 (0.91%) Azure DevOps
13 16 (0.91%) IaaS
14 13 (0.74%) Google Workspace
15 12 (0.68%) PaaS
16 7 (0.40%) Amazon CloudWatch
17 6 (0.34%) Azure AKS
18 5 (0.28%) Azure Pipelines
Communications & Networking
1 157 (8.89%) Firewall
2 117 (6.62%) DNS
3 107 (6.06%) VPN
4 104 (5.89%) DHCP
5 101 (5.72%) LAN
6 86 (4.87%) WAN
7 85 (4.81%) TCP/IP
8 77 (4.36%) Wi-Fi
9 54 (3.06%) SAN
10 53 (3.00%) Internet
10 53 (3.00%) Wireless
11 35 (1.98%) VoIP
12 22 (1.25%) SD-WAN
12 22 (1.25%) WLAN
13 21 (1.19%) VLAN
14 20 (1.13%) MPLS
14 20 (1.13%) Network Security
14 20 (1.13%) OSPF
15 19 (1.08%) Broadband
16 16 (0.91%) BGP
Database & Business Intelligence
1 69 (3.90%) SQL Server
2 32 (1.81%) Amazon RDS
3 23 (1.30%) Elasticsearch
4 21 (1.19%) Tableau
5 19 (1.08%) Oracle Database
6 18 (1.02%) MySQL
7 14 (0.79%) Oracle Database 10g
7 14 (0.79%) Oracle Database 11g
7 14 (0.79%) VLDB
8 13 (0.74%) BusinessObjects
9 9 (0.51%) Power BI
10 8 (0.45%) DB2
10 8 (0.45%) Relational Database
11 6 (0.34%) Azure SQL Database
12 5 (0.28%) PostgreSQL
12 5 (0.28%) RDBMS
13 3 (0.17%) MariaDB
13 3 (0.17%) SQL Server Integration Services
14 2 (0.11%) MongoDB
14 2 (0.11%) Oracle ODI
Development Applications
1 53 (3.00%) JIRA
2 5 (0.28%) Octopus Deploy
2 5 (0.28%) SonarQube
2 5 (0.28%) TeamCity
3 4 (0.23%) Git
3 4 (0.23%) Jenkins
4 3 (0.17%) Postman
5 2 (0.11%) Bitbucket
5 2 (0.11%) Subversion
6 1 (0.057%) CircleCI
6 1 (0.057%) git-flow
6 1 (0.057%) GitLab
6 1 (0.057%) MSI
6 1 (0.057%) Oracle APEX
6 1 (0.057%) Sourcetree
6 1 (0.057%) Visual Studio
General
1 876 (49.58%) Social Skills
2 380 (21.51%) Finance
3 241 (13.64%) Analytical Skills
4 184 (10.41%) Law
5 153 (8.66%) Inclusion and Diversity
6 111 (6.28%) Organisational Skills
7 95 (5.38%) Retail
8 92 (5.21%) Billing
9 81 (4.58%) Telecoms
10 54 (3.06%) Legal
11 51 (2.89%) Banking
12 47 (2.66%) Public Sector
13 43 (2.43%) Marketing
14 39 (2.21%) Presentation Skills
15 38 (2.15%) Manufacturing
16 30 (1.70%) Back Office
17 27 (1.53%) Police
18 22 (1.25%) Documentation Skills
18 22 (1.25%) Fire and Rescue
19 13 (0.74%) Environmental Health
Job Titles
1 305 (17.26%) Analyst
2 230 (13.02%) Senior
3 221 (12.51%) Service Manager
4 189 (10.70%) Support Engineer
5 158 (8.94%) IT Support
6 146 (8.26%) Service Delivery Manager
7 144 (8.15%) Delivery Manager
7 144 (8.15%) Support Analyst
8 127 (7.19%) Lead
9 116 (6.56%) Service Analyst
10 114 (6.45%) Service Desk Analyst
11 103 (5.83%) Senior Manager
12 100 (5.66%) Senior Service Manager
13 98 (5.55%) Applications Support
14 95 (5.38%) Senior Delivery Manager
14 95 (5.38%) Senior Service Delivery Manager
15 91 (5.15%) IT Engineer
16 81 (4.58%) Infrastructure Engineer
17 77 (4.36%) Team Leader
18 72 (4.07%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 28 (1.58%) HTML
2 24 (1.36%) CSS
3 23 (1.30%) Spring
4 22 (1.25%) J2EE
4 22 (1.25%) Java EE
5 21 (1.19%) .NET
6 7 (0.40%) ADSI
6 7 (0.40%) FIX Protocol
6 7 (0.40%) LDAP
7 6 (0.34%) .NET Framework
7 6 (0.34%) ARM Templates
7 6 (0.34%) EDI
7 6 (0.34%) OLE
7 6 (0.34%) REST
7 6 (0.34%) Web Services
8 5 (0.28%) 802.1X
8 5 (0.28%) AngularJS
8 5 (0.28%) Azure Blueprints
8 5 (0.28%) Elastic Stack
8 5 (0.28%) NETCONF
Miscellaneous
1 187 (10.58%) Self-Motivation
2 113 (6.40%) Driving Licence
3 99 (5.60%) Video Conferencing
4 90 (5.09%) Digital Signage
5 89 (5.04%) Video\Live Streaming
6 81 (4.58%) Management Information System
7 57 (3.23%) Data Centre
8 41 (2.32%) Onboarding
9 25 (1.41%) Clustering
9 25 (1.41%) EPoS
10 22 (1.25%) Life Science
11 21 (1.19%) Replication
12 18 (1.02%) Team-Oriented Environment
13 17 (0.96%) IoT
14 15 (0.85%) BYOD
15 12 (0.68%) Product Ownership
16 11 (0.62%) PKI
17 10 (0.57%) Mobile App
17 10 (0.57%) Operational Technology
17 10 (0.57%) Public Cloud
Operating Systems
1 544 (30.79%) Windows
2 245 (13.87%) Windows Server
3 150 (8.49%) Windows 10
4 104 (5.89%) Linux
5 65 (3.68%) Unix
6 50 (2.83%) Windows Server 2016
7 49 (2.77%) Windows Server 2019
8 43 (2.43%) Apple iOS
9 41 (2.32%) Windows Server 2012
10 34 (1.92%) Android
11 22 (1.25%) AIX
12 15 (0.85%) Solaris
13 14 (0.79%) Windows 7
14 13 (0.74%) Mac OS
15 9 (0.51%) Red Hat Enterprise Linux
16 8 (0.45%) CentOS
16 8 (0.45%) Ubuntu
16 8 (0.45%) Windows Server 2008
17 7 (0.40%) Windows 8
18 4 (0.23%) Debian
Processes & Methodologies
1 648 (36.67%) Customer Service
2 500 (28.30%) ITIL
3 465 (26.32%) Problem-Solving
4 321 (18.17%) Service Delivery
5 248 (14.04%) Service Management
6 202 (11.43%) Incident Management
7 186 (10.53%) Mentoring
8 155 (8.77%) Continuous Improvement
9 140 (7.92%) Infrastructure Engineering
10 134 (7.58%) Contract Negotiation
11 131 (7.41%) ITSM
12 120 (6.79%) Time Management
13 117 (6.62%) Performance Management
14 116 (6.56%) Change Management
15 113 (6.40%) Presales
16 110 (6.23%) Logistics
17 105 (5.94%) Customer Experience
18 100 (5.66%) Cybersecurity
18 100 (5.66%) Problem Management
19 99 (5.60%) CRM
Programming Languages
1 156 (8.83%) SQL
2 65 (3.68%) PowerShell
3 40 (2.26%) JavaScript
4 37 (2.09%) Java
5 35 (1.98%) Python
6 23 (1.30%) Shell Script
7 22 (1.25%) Bash
8 21 (1.19%) C#
9 20 (1.13%) T-SQL
10 15 (0.85%) PL/SQL
11 10 (0.57%) ActionScript
11 10 (0.57%) VB
12 6 (0.34%) Perl
13 5 (0.28%) Bicep
13 5 (0.28%) Ruby
14 2 (0.11%) PHP
15 1 (0.057%) C
15 1 (0.057%) Progress 4GL
15 1 (0.057%) VB.NET
15 1 (0.057%) VBScript
Qualifications
1 192 (10.87%) Degree
2 187 (10.58%) Security Cleared
3 98 (5.55%) SC Cleared
4 65 (3.68%) Microsoft Certification
5 54 (3.06%) ITIL Certification
6 50 (2.83%) Cisco Certification
7 46 (2.60%) BPSS Clearance
8 43 (2.43%) CCNA
9 34 (1.92%) CCNP
10 31 (1.75%) MCP
11 29 (1.64%) A+ Certification
11 29 (1.64%) DV Cleared
12 28 (1.58%) Azure Certification
12 28 (1.58%) DBS Check
13 20 (1.13%) ITIL Foundation Certificate
14 17 (0.96%) Computer Science Degree
15 16 (0.91%) HND
15 16 (0.91%) Network+ Certification
16 12 (0.68%) HNC
16 12 (0.68%) MCSE
Quality Assurance & Compliance
1 48 (2.72%) GDPR
2 39 (2.21%) ISO/IEC 27001
3 36 (2.04%) PCI DSS
4 23 (1.30%) Cyber Essentials
5 22 (1.25%) QA
6 14 (0.79%) ISO 9001
6 14 (0.79%) PMO
7 12 (0.68%) Accessibility
8 6 (0.34%) HIPAA
9 5 (0.28%) NIST
10 2 (0.11%) COBIT
10 2 (0.11%) Disclosure Scotland
10 2 (0.11%) GRC
10 2 (0.11%) ISO/IEC 20000
10 2 (0.11%) NEBOSH
11 1 (0.057%) COSHH
11 1 (0.057%) HMG Security Policy Framework
11 1 (0.057%) ISO 14001
11 1 (0.057%) ISO 22301
11 1 (0.057%) Sarbanes-Oxley
System Software
1 435 (24.62%) Active Directory
2 112 (6.34%) VMware Infrastructure
3 71 (4.02%) Hyper-V
4 31 (1.75%) KVM
5 25 (1.41%) Firmware
6 22 (1.25%) vSphere
7 16 (0.91%) Virtual Desktop
8 15 (0.85%) VMware ESXi
8 15 (0.85%) XenApp
9 14 (0.79%) Oracle RAC
10 10 (0.57%) OpenSSH
11 7 (0.40%) Virtual Machines
12 5 (0.28%) Docker
13 4 (0.23%) Virtual Servers
13 4 (0.23%) VMware Workstation
13 4 (0.23%) XenDesktop
14 1 (0.057%) Lustre
14 1 (0.057%) NFS
14 1 (0.057%) Squid
14 1 (0.057%) Veritas Cluster Server
Systems Management
1 97 (5.49%) Microsoft Intune
2 65 (3.68%) SCCM
3 24 (1.36%) Single Sign-On
4 22 (1.25%) OpenSSO
5 18 (1.02%) vCenter Server
5 18 (1.02%) WSUS
6 15 (0.85%) Oracle RMAN
7 14 (0.79%) Data Guard
7 14 (0.79%) NetBackup
8 12 (0.68%) Backup Exec
9 11 (0.62%) Terraform
10 10 (0.57%) FortiGate
10 10 (0.57%) IBM BigFix
10 10 (0.57%) Kubernetes
10 10 (0.57%) PowerCLI
11 8 (0.45%) SCOM
12 6 (0.34%) Ansible
12 6 (0.34%) Jamf Pro
12 6 (0.34%) Nessus
13 5 (0.28%) Systems Management Server (SMS)
Vendors
1 734 (41.54%) Microsoft
2 185 (10.47%) VMware
3 172 (9.73%) ServiceNow
4 168 (9.51%) Dell
5 120 (6.79%) Cisco
6 87 (4.92%) SAP
7 76 (4.30%) Citrix
8 73 (4.13%) Oracle
9 59 (3.34%) HP
10 55 (3.11%) Apple
11 53 (3.00%) Salesforce
12 44 (2.49%) IBM
13 43 (2.43%) Remedy
14 36 (2.04%) Meraki
15 32 (1.81%) Sophos
15 32 (1.81%) Veeam
16 30 (1.70%) NetApp
17 24 (1.36%) Google
18 21 (1.19%) Sun
19 18 (1.02%) CheckPoint