Software Support Analyst Jobs in England

Software Support Analyst
UK > England

The median Software Support Analyst salary in England is £27,750 per year according to job vacancies posted during the 6 months to 8 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
8 Jun 2024
Same period 2023 Same period 2022
Rank 840 861 1119
Rank change year-on-year +21 +258 -264
Permanent jobs requiring a Software Support Analyst 21 12 61
As % of all permanent jobs advertised in England 0.022% 0.014% 0.042%
As % of the Job Titles category 0.024% 0.016% 0.044%
Number of salaries quoted 20 10 61
10th Percentile £23,500 £22,375 £23,750
25th Percentile £25,500 £24,625 £26,250
Median annual salary (50th Percentile) £27,750 £25,000 £27,500
Median % change year-on-year +11.00% -9.09% -15.38%
75th Percentile £43,750 £28,750 £33,750
90th Percentile - £31,626 £42,500
UK median annual salary £27,750 £25,000 £27,500
% change year-on-year +11.00% -9.09% -14.33%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 88,935 75,643 138,160
% of permanent jobs with a recognized job title 94.74% 91.23% 95.96%
Number of salaries quoted 65,011 49,623 75,965
10th Percentile £28,500 £32,750 £32,500
25th Percentile £38,402 £45,000 £43,023
Median annual salary (50th Percentile) £52,500 £60,331 £60,000
Median % change year-on-year -12.98% +0.55% +9.09%
75th Percentile £70,250 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Software Support Analyst
Job Vacancy Trend in England

Job postings that featured Software Support Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Software Support Analyst in England

Software Support Analyst
Salary Trend in England

3-month moving average salary quoted in jobs citing Software Support Analyst in England.

Salary trend for Software Support Analyst in England

Software Support Analyst
Salary Histogram in England

Salary distribution for jobs citing Software Support Analyst in England over the 6 months to 8 June 2024.

Salary histogram for Software Support Analyst in England

Software Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Software Support Analyst within the England region over the 6 months to 8 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East - 9 £42,500 - 1
Midlands -34 5 £26,000 -0.95%
North of England +10 3 £27,500 +10.00% 3
West Midlands -3 3 £24,000 -8.57%
North West -9 3 £27,500 +10.00% 1
London +75 2 £32,000 +6.67% 1
East of England -10 2 £24,000 - 3
East Midlands - 2 £32,750 -
Software Support Analyst
UK

Software Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 8 June 2024, Software Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Software Support Analyst in the job title.

1 7 (33.33%) Service Delivery
1 7 (33.33%) SQL
2 6 (28.57%) Finance
3 5 (23.81%) Banking
3 5 (23.81%) Middleware
3 5 (23.81%) .NET
3 5 (23.81%) CRM
3 5 (23.81%) Private Banking
3 5 (23.81%) Asset Management
3 5 (23.81%) Investment Banking
3 5 (23.81%) AWS
3 5 (23.81%) Root Cause Analysis
3 5 (23.81%) Performance Tuning
3 5 (23.81%) Fintech
4 4 (19.05%) SaaS
4 4 (19.05%) Problem-Solving
4 4 (19.05%) Social Skills
5 3 (14.29%) SLA
6 2 (9.52%) Salesforce
6 2 (9.52%) Internet
6 2 (9.52%) Project Management
6 2 (9.52%) Retail
6 2 (9.52%) Agile
6 2 (9.52%) Legal
6 2 (9.52%) CMS
6 2 (9.52%) Software Engineering
6 2 (9.52%) Billing
6 2 (9.52%) Problem Management
6 2 (9.52%) Predictive Analytics
6 2 (9.52%) Data Entry

Software Support Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.52%) CMS
Business Applications
1 2 (9.52%) Salesforce CRM
2 1 (4.76%) Dynamics CRM
2 1 (4.76%) Sage 200
2 1 (4.76%) Sage 50
Cloud Services
1 5 (23.81%) AWS
2 4 (19.05%) SaaS
3 1 (4.76%) Dynamics 365
Communications & Networking
1 2 (9.52%) Internet
Database & Business Intelligence
1 1 (4.76%) Relational Database
1 1 (4.76%) SQL Server
General
1 6 (28.57%) Finance
2 5 (23.81%) Banking
2 5 (23.81%) Investment Banking
2 5 (23.81%) Private Banking
3 4 (19.05%) Social Skills
4 2 (9.52%) Billing
4 2 (9.52%) Legal
4 2 (9.52%) Retail
4 2 (9.52%) Social Housing
5 1 (4.76%) Analytical Skills
Libraries, Frameworks & Software Standards
1 5 (23.81%) .NET
1 5 (23.81%) Middleware
2 1 (4.76%) EDI
Miscellaneous
1 2 (9.52%) PropTech
2 1 (4.76%) Enterprise Software
2 1 (4.76%) Management Information System
2 1 (4.76%) Mobile App
Operating Systems
1 1 (4.76%) Windows
Processes & Methodologies
1 7 (33.33%) Service Delivery
2 5 (23.81%) Asset Management
2 5 (23.81%) CRM
2 5 (23.81%) Fintech
2 5 (23.81%) Performance Tuning
2 5 (23.81%) Root Cause Analysis
3 4 (19.05%) Problem-Solving
4 2 (9.52%) Agile
4 2 (9.52%) Analytics
4 2 (9.52%) Client Onboarding
4 2 (9.52%) Critical Thinking
4 2 (9.52%) Customer Service
4 2 (9.52%) Data Entry
4 2 (9.52%) Predictive Analytics
4 2 (9.52%) Problem Management
4 2 (9.52%) Project Management
4 2 (9.52%) Software Engineering
4 2 (9.52%) Ticket Management
5 1 (4.76%) Business Intelligence
5 1 (4.76%) ERP
Programming Languages
1 7 (33.33%) SQL
2 1 (4.76%) T-SQL
2 1 (4.76%) VB
2 1 (4.76%) VBA
Qualifications
1 1 (4.76%) Degree
Quality Assurance & Compliance
1 3 (14.29%) SLA
Vendors
1 2 (9.52%) Salesforce
2 1 (4.76%) Oracle
2 1 (4.76%) Sage
2 1 (4.76%) SAP