Support Engineer Jobs in England

Support Engineer
UK > England

The median Support Engineer salary in England is £32,500 per year according to job vacancies posted during the 6 months to 9 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 90 149 243
Rank change year-on-year +59 +94 -72
Permanent jobs requiring a Support Engineer 2,449 2,200 2,224
As % of all permanent jobs advertised in England 2.86% 2.44% 1.68%
As % of the Job Titles category 3.02% 2.66% 1.75%
Number of salaries quoted 2,182 1,763 1,965
10th Percentile £24,240 £25,404 £23,600
25th Percentile £26,750 £27,750 £27,000
Median annual salary (50th Percentile) £32,500 £33,500 £33,000
Median % change year-on-year -2.99% +1.52% -2.94%
75th Percentile £42,500 £40,000 £43,750
90th Percentile £51,750 £50,750 £57,500
UK median annual salary £32,500 £33,745 £33,196
% change year-on-year -3.69% +1.65% -2.36%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 81,041 82,556 127,446
% of permanent jobs with a recognized job title 94.48% 91.46% 96.08%
Number of salaries quoted 60,522 52,365 74,626
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,250 £82,500 £80,000
90th Percentile £90,822 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Engineer in England.

Salary trend for Support Engineer in England

Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Support Engineer in England over the 6 months to 9 May 2024.

Salary histogram for Support Engineer in England

Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the England region over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +17 648 £34,500 +9.52% 144
Midlands +65 413 £30,000 - 94
North of England +46 402 £30,000 -3.70% 112
London +8 398 £40,000 +5.26% 127
South West +22 363 £33,000 +1.54% 92
West Midlands +75 230 £30,000 -7.69% 48
East of England +28 220 £31,000 -3.13% 63
East Midlands +32 178 £30,000 +8.11% 46
Yorkshire +75 173 £32,500 +5.69% 32
North West +7 172 £28,000 -8.77% 71
North East +32 57 £32,500 -5.80% 10
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 9 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Engineer in the job title.

1 1,314 (53.65%) Windows
2 1,096 (44.75%) Microsoft
3 1,068 (43.61%) Microsoft 365
4 975 (39.81%) Active Directory
5 753 (30.75%) Azure
6 743 (30.34%) Social Skills
7 587 (23.97%) Windows Server
8 503 (20.54%) Customer Service
9 496 (20.25%) Problem-Solving
10 453 (18.50%) Firewall
11 450 (18.37%) VMware
12 411 (16.78%) Microsoft Exchange
13 402 (16.41%) Windows 10
14 392 (16.01%) ITIL
15 376 (15.35%) Microsoft Office
16 328 (13.39%) Degree
17 319 (13.03%) VMware Infrastructure
18 303 (12.37%) Hyper-V
19 290 (11.84%) SQL
20 286 (11.68%) SharePoint
21 279 (11.39%) Microsoft Intune
22 275 (11.23%) Finance
23 271 (11.07%) Entra ID
24 255 (10.41%) Linux
25 241 (9.84%) DNS
26 211 (8.62%) Cisco
27 209 (8.53%) Driving Licence
28 208 (8.49%) SQL Server
29 195 (7.96%) SLA
30 193 (7.88%) Analytical Skills

Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 411 (16.78%) Microsoft Exchange
2 286 (11.68%) SharePoint
3 28 (1.14%) Skype for Business
4 27 (1.10%) Confluence
5 25 (1.02%) Exchange Server 2013
5 25 (1.02%) IIS
6 21 (0.86%) Exchange Server 2010
7 20 (0.82%) Apache
8 14 (0.57%) Exchange Server 2007
9 11 (0.45%) CMS
9 11 (0.45%) SharePoint 2010
9 11 (0.45%) SharePoint 2013
10 6 (0.24%) Exchange Server 2000
10 6 (0.24%) Tomcat
10 6 (0.24%) WordPress
11 4 (0.16%) JBoss
11 4 (0.16%) SAS
11 4 (0.16%) WebSphere
12 2 (0.082%) Blackberry Enterprise Server
12 2 (0.082%) Exchange Server 2003
Applications
1 376 (15.35%) Microsoft Office
2 75 (3.06%) Microsoft Excel
3 25 (1.02%) Microsoft PowerPoint
4 8 (0.33%) Spreadsheet
5 4 (0.16%) Microsoft Project
6 3 (0.12%) SPSS
6 3 (0.12%) Trello
7 2 (0.082%) AutoCAD
7 2 (0.082%) Revit
8 1 (0.041%) MS Visio
Business Applications
1 5 (0.20%) Sage X3
2 4 (0.16%) Dynamics CRM
2 4 (0.16%) Salesforce CRM
3 3 (0.12%) Eikon
4 2 (0.082%) Oracle Receivables
5 1 (0.041%) Carpe Diem
5 1 (0.041%) Elite 3E
5 1 (0.041%) Endur
5 1 (0.041%) Findur
5 1 (0.041%) JDE EnterpriseOne
5 1 (0.041%) Payment Gateway
5 1 (0.041%) Remedy ITSM
5 1 (0.041%) SAP ERP
Cloud Services
1 1,068 (43.61%) Microsoft 365
2 753 (30.75%) Azure
3 271 (11.07%) Entra ID
4 139 (5.68%) AWS
5 107 (4.37%) OneDrive
6 54 (2.20%) GCP
7 51 (2.08%) SaaS
8 43 (1.76%) Mimecast
9 32 (1.31%) Google Workspace
10 29 (1.18%) IaaS
11 25 (1.02%) Dynamics 365
12 24 (0.98%) WhatsApp
13 23 (0.94%) Power Platform
14 21 (0.86%) PaaS
15 11 (0.45%) OpenShift
16 10 (0.41%) Azure Sentinel
17 8 (0.33%) Azure DevOps
17 8 (0.33%) Nutanix
17 8 (0.33%) Power Automate
17 8 (0.33%) Serverless
Communications & Networking
1 453 (18.50%) Firewall
2 241 (9.84%) DNS
3 179 (7.31%) DHCP
4 171 (6.98%) WAN
5 167 (6.82%) Wi-Fi
6 166 (6.78%) LAN
7 156 (6.37%) TCP/IP
7 156 (6.37%) VPN
8 135 (5.51%) Wireless
9 129 (5.27%) VoIP
10 119 (4.86%) SAN
11 108 (4.41%) VLAN
12 59 (2.41%) Remote Desktop
13 58 (2.37%) Internet
14 49 (2.00%) Network Security
15 37 (1.51%) PBX
16 33 (1.35%) Skype
17 32 (1.31%) Cisco IOS
18 25 (1.02%) NAS
19 24 (0.98%) Ethernet
Database & Business Intelligence
1 208 (8.49%) SQL Server
2 75 (3.06%) MySQL
3 57 (2.33%) Amazon RDS
4 36 (1.47%) PostgreSQL
5 19 (0.78%) Relational Database
6 18 (0.73%) MongoDB
7 10 (0.41%) DB2
7 10 (0.41%) MariaDB
8 9 (0.37%) Power BI
9 6 (0.24%) SQL Server Analysis Services
9 6 (0.24%) SQL Server Reporting Services
10 5 (0.20%) Azure SQL Database
11 4 (0.16%) GIS
11 4 (0.16%) Oracle Database
11 4 (0.16%) SQL Server Integration Services
12 3 (0.12%) Big Data
12 3 (0.12%) Data Lake
12 3 (0.12%) EDRMS
12 3 (0.12%) RDBMS
13 2 (0.082%) PowerPivot
Development Applications
1 67 (2.74%) JIRA
2 17 (0.69%) Bitbucket
3 16 (0.65%) Jenkins
4 14 (0.57%) Eclipse
5 11 (0.45%) IBM UrbanCode
6 10 (0.41%) Git
7 9 (0.37%) Visual Studio
8 4 (0.16%) GitLab
9 3 (0.12%) MSI
9 3 (0.12%) Octopus Deploy
9 3 (0.12%) TeamCity
10 2 (0.082%) HP UFT
10 2 (0.082%) Hudson
10 2 (0.082%) IntelliJ
10 2 (0.082%) JMeter
10 2 (0.082%) LoadRunner
10 2 (0.082%) MSTest
10 2 (0.082%) Selenium
10 2 (0.082%) Team Foundation Server
11 1 (0.041%) Gradle
General
1 743 (30.34%) Social Skills
2 275 (11.23%) Finance
3 193 (7.88%) Analytical Skills
4 140 (5.72%) Telecoms
5 125 (5.10%) Organisational Skills
6 103 (4.21%) Manufacturing
7 88 (3.59%) Law
8 54 (2.20%) Documentation Skills
9 53 (2.16%) Retail
10 46 (1.88%) Banking
11 42 (1.71%) Inclusion and Diversity
11 42 (1.71%) Legal
12 40 (1.63%) Automotive
13 33 (1.35%) Pharmaceutical
14 30 (1.22%) Marketing
14 30 (1.22%) Public Sector
15 25 (1.02%) Military
16 22 (0.90%) Games
17 20 (0.82%) Electronics
18 16 (0.65%) Back Office
Libraries, Frameworks & Software Standards
1 51 (2.08%) .NET
2 46 (1.88%) REST
3 43 (1.76%) Web Services
4 38 (1.55%) SOAP
5 32 (1.31%) CSS
6 29 (1.18%) HTML
7 20 (0.82%) XML
8 13 (0.53%) Ajax
8 13 (0.53%) AngularJS
8 13 (0.53%) JDBC
8 13 (0.53%) ODBC
8 13 (0.53%) XHTML
9 11 (0.45%) JSON
10 9 (0.37%) .NET Framework
10 9 (0.37%) LAPP Stack
10 9 (0.37%) LDAP
11 8 (0.33%) ADSI
11 8 (0.33%) ASP.NET
12 7 (0.29%) 802.1X
12 7 (0.29%) XSLT
Miscellaneous
1 209 (8.53%) Driving Licence
2 78 (3.18%) Self-Motivation
3 56 (2.29%) Onboarding
3 56 (2.29%) Replication
4 46 (1.88%) Data Centre
5 45 (1.84%) Clustering
5 45 (1.84%) Management Information System
5 45 (1.84%) Video Conferencing
6 34 (1.39%) Fat Client
6 34 (1.39%) Thin Client
7 33 (1.35%) Smartphone
8 32 (1.31%) EPoS
9 31 (1.27%) Enterprise Storage
10 28 (1.14%) Public Cloud
11 27 (1.10%) CCTV
12 25 (1.02%) Enterprise Software
13 21 (0.86%) iPhone
14 20 (0.82%) Client/Server
14 20 (0.82%) iPad
15 17 (0.69%) Foreign Exchange (FX)
Operating Systems
1 1,314 (53.65%) Windows
2 587 (23.97%) Windows Server
3 402 (16.41%) Windows 10
4 255 (10.41%) Linux
5 139 (5.68%) Mac OS
6 125 (5.10%) Windows Server 2012
7 88 (3.59%) Windows Server 2016
8 81 (3.31%) Windows 7
9 77 (3.14%) Windows Server 2019
10 75 (3.06%) Android
11 68 (2.78%) Apple iOS
12 40 (1.63%) Windows Server 2008
13 37 (1.51%) Unix
14 31 (1.27%) AIX
15 26 (1.06%) Mac OS X
16 21 (0.86%) Windows 8
17 17 (0.69%) CentOS
18 14 (0.57%) Ubuntu
19 11 (0.45%) VMS
20 7 (0.29%) Windows XP
Processes & Methodologies
1 503 (20.54%) Customer Service
2 496 (20.25%) Problem-Solving
3 392 (16.01%) ITIL
4 174 (7.10%) Infrastructure Engineering
5 102 (4.16%) Service Delivery
6 99 (4.04%) Cybersecurity
7 89 (3.63%) Continuous Improvement
7 89 (3.63%) Service Management
8 82 (3.35%) Customer Requirements
9 81 (3.31%) Computer Science
9 81 (3.31%) Incident Management
10 80 (3.27%) Mentoring
11 78 (3.18%) Customer Experience
12 77 (3.14%) Agile
13 73 (2.98%) Time Management
14 63 (2.57%) Change Management
14 63 (2.57%) Migration
15 62 (2.53%) Asset Management
16 59 (2.41%) ITSM
17 57 (2.33%) Project Delivery
Programming Languages
1 290 (11.84%) SQL
2 179 (7.31%) PowerShell
3 69 (2.82%) Python
4 68 (2.78%) C#
5 63 (2.57%) Java
6 38 (1.55%) Bash
7 32 (1.31%) VB
8 28 (1.14%) C++
8 28 (1.14%) JavaScript
9 24 (0.98%) C
10 18 (0.73%) T-SQL
11 15 (0.61%) PL/SQL
12 14 (0.57%) Perl
13 11 (0.45%) Groovy
14 10 (0.41%) ActionScript
15 9 (0.37%) PHP
16 7 (0.29%) XPath
17 5 (0.20%) Shell Script
17 5 (0.20%) VBA
18 4 (0.16%) VBScript
Qualifications
1 328 (13.39%) Degree
2 175 (7.15%) Microsoft Certification
3 166 (6.78%) Security Cleared
4 86 (3.51%) Cisco Certification
5 85 (3.47%) SC Cleared
6 82 (3.35%) CCNA
7 73 (2.98%) DBS Check
8 56 (2.29%) Computer Science Degree
9 49 (2.00%) Azure Certification
9 49 (2.00%) ITIL Certification
10 48 (1.96%) MCP
11 46 (1.88%) DV Cleared
12 44 (1.80%) A+ Certification
13 42 (1.71%) Network+ Certification
14 34 (1.39%) HNC
14 34 (1.39%) ITIL Foundation Certificate
15 31 (1.27%) MCSE
16 29 (1.18%) Master's Degree
17 22 (0.90%) MBA
18 21 (0.86%) MCITP
Quality Assurance & Compliance
1 195 (7.96%) SLA
2 53 (2.16%) GDPR
3 20 (0.82%) Cyber Essentials
4 15 (0.61%) PCI DSS
5 14 (0.57%) ISO/IEC 27001
6 7 (0.29%) QA
7 4 (0.16%) Accessibility
8 3 (0.12%) ISO 9001
9 2 (0.082%) ISO 14001
9 2 (0.082%) NIST
10 1 (0.041%) Cyber Essentials PLUS
10 1 (0.041%) GxP
System Software
1 975 (39.81%) Active Directory
2 319 (13.03%) VMware Infrastructure
3 303 (12.37%) Hyper-V
4 92 (3.76%) VMware ESXi
5 46 (1.88%) vSphere
6 33 (1.35%) XenApp
7 30 (1.22%) Virtual Desktop
8 23 (0.94%) Virtual Machines
9 20 (0.82%) Firmware
9 20 (0.82%) XenDesktop
10 17 (0.69%) Terminal Services
11 14 (0.57%) KVM
12 13 (0.53%) Docker
13 9 (0.37%) OpenSSH
14 8 (0.33%) NFS
14 8 (0.33%) VMware Workstation
15 6 (0.24%) Virtual Servers
15 6 (0.24%) VMware NSX
16 4 (0.16%) Citrix Hypervisor
17 3 (0.12%) GPFS
Systems Management
1 279 (11.39%) Microsoft Intune
2 156 (6.37%) SCCM
3 35 (1.43%) vCenter Server
4 31 (1.27%) Jamf Pro
5 21 (0.86%) Terraform
6 19 (0.78%) Backup Exec
7 16 (0.65%) Ansible
7 16 (0.65%) NetBackup
8 15 (0.61%) Cisco CUCM
9 13 (0.53%) ServiceCenter
9 13 (0.53%) WMI
10 12 (0.49%) Progress Chef
11 11 (0.45%) Autotask
12 10 (0.41%) Failover Clustering
12 10 (0.41%) SCOM
13 9 (0.37%) IBM BigFix
13 9 (0.37%) Kubernetes
13 9 (0.37%) PowerCLI
14 8 (0.33%) Microsoft Data Protection Manager
14 8 (0.33%) SCDPM
Vendors
1 1,096 (44.75%) Microsoft
2 450 (18.37%) VMware
3 211 (8.62%) Cisco
4 188 (7.68%) Citrix
5 136 (5.55%) Apple
6 116 (4.74%) Veeam
7 107 (4.37%) HP
8 78 (3.18%) Dell
9 68 (2.78%) Google
9 68 (2.78%) Sophos
10 62 (2.53%) Oracle
11 47 (1.92%) Meraki
12 43 (1.76%) IBM
13 37 (1.51%) ServiceNow
14 34 (1.39%) Palo Alto
15 33 (1.35%) Draytek
16 32 (1.31%) ConnectWise
16 32 (1.31%) Fortinet
17 28 (1.14%) SolarWinds
18 25 (1.02%) Aruba