Support Engineer Jobs in England

Support Engineer
UK > England

The median Support Engineer salary in England is £32,500 per year according to job vacancies posted during the 6 months to 19 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 89 149 248
Rank change year-on-year +60 +99 -78
Permanent jobs requiring a Support Engineer 2,443 2,161 2,247
As % of all permanent jobs advertised in England 2.82% 2.44% 1.66%
As % of the Job Titles category 2.99% 2.67% 1.72%
Number of salaries quoted 2,171 1,729 1,983
10th Percentile £24,240 £25,420 £23,750
25th Percentile £26,750 £27,750 £27,000
Median annual salary (50th Percentile) £32,500 £33,500 £33,500
Median % change year-on-year -2.99% - -1.47%
75th Percentile £42,500 £40,000 £43,750
90th Percentile £51,500 £51,400 £57,500
UK median annual salary £32,500 £33,500 £33,500
% change year-on-year -2.99% - -1.47%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 81,789 81,044 130,352
% of permanent jobs with a recognized job title 94.55% 91.54% 96.05%
Number of salaries quoted 60,868 51,693 74,746
10th Percentile £28,500 £32,525 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,000 £60,800 £60,000
Median % change year-on-year -12.83% +1.33% +9.09%
75th Percentile £71,250 £82,500 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Engineer in England.

Salary trend for Support Engineer in England

Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Support Engineer in England over the 6 months to 19 May 2024.

Salary histogram for Support Engineer in England

Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the England region over the 6 months to 19 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +19 636 £34,500 +9.52% 182
Midlands +66 422 £30,000 - 90
North of England +43 408 £30,000 -2.25% 105
London -5 393 £40,000 +5.26% 147
South West +28 365 £32,500 +0.78% 86
West Midlands +74 230 £30,000 -7.69% 50
East of England +24 218 £31,000 -2.92% 54
East Midlands +33 187 £30,000 +8.11% 40
Yorkshire +70 174 £32,500 +11.11% 38
North West +1 174 £28,000 -8.77% 60
North East +37 60 £32,500 -5.80% 7
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 19 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Engineer in the job title.

1 1,304 (53.38%) Windows
2 1,092 (44.70%) Microsoft
3 1,061 (43.43%) Microsoft 365
4 967 (39.58%) Active Directory
5 757 (30.99%) Azure
6 746 (30.54%) Social Skills
7 585 (23.95%) Windows Server
8 498 (20.38%) Customer Service
9 497 (20.34%) Problem-Solving
10 452 (18.50%) Firewall
11 439 (17.97%) VMware
12 406 (16.62%) Microsoft Exchange
13 397 (16.25%) Windows 10
14 389 (15.92%) ITIL
15 367 (15.02%) Microsoft Office
16 328 (13.43%) Degree
17 311 (12.73%) VMware Infrastructure
18 306 (12.53%) Hyper-V
19 297 (12.16%) SQL
20 289 (11.83%) SharePoint
21 282 (11.54%) Microsoft Intune
22 273 (11.17%) Entra ID
23 266 (10.89%) Finance
24 251 (10.27%) Linux
25 240 (9.82%) DNS
26 213 (8.72%) Driving Licence
27 211 (8.64%) Cisco
28 209 (8.56%) SQL Server
29 195 (7.98%) Analytical Skills
30 193 (7.90%) SLA

Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 406 (16.62%) Microsoft Exchange
2 289 (11.83%) SharePoint
3 29 (1.19%) Skype for Business
4 27 (1.11%) IIS
5 26 (1.06%) Confluence
6 25 (1.02%) Exchange Server 2013
7 21 (0.86%) Exchange Server 2010
8 20 (0.82%) Apache
9 14 (0.57%) Exchange Server 2007
10 12 (0.49%) SharePoint 2010
10 12 (0.49%) SharePoint 2013
11 9 (0.37%) CMS
12 6 (0.25%) Exchange Server 2000
12 6 (0.25%) Tomcat
12 6 (0.25%) WordPress
13 4 (0.16%) JBoss
13 4 (0.16%) SAS
13 4 (0.16%) WebSphere
14 2 (0.082%) Blackberry Enterprise Server
14 2 (0.082%) Exchange Server 2003
Applications
1 367 (15.02%) Microsoft Office
2 74 (3.03%) Microsoft Excel
3 25 (1.02%) Microsoft PowerPoint
4 7 (0.29%) Spreadsheet
5 4 (0.16%) Microsoft Project
6 3 (0.12%) SPSS
6 3 (0.12%) Trello
7 2 (0.082%) AutoCAD
7 2 (0.082%) Revit
8 1 (0.041%) MS Visio
Business Applications
1 5 (0.20%) Sage X3
1 5 (0.20%) Salesforce CRM
2 4 (0.16%) Dynamics CRM
3 3 (0.12%) Eikon
4 2 (0.082%) Oracle Receivables
5 1 (0.041%) Carpe Diem
5 1 (0.041%) Elite 3E
5 1 (0.041%) Endur
5 1 (0.041%) Findur
5 1 (0.041%) JDE EnterpriseOne
5 1 (0.041%) Payment Gateway
5 1 (0.041%) Remedy ITSM
Cloud Services
1 1,061 (43.43%) Microsoft 365
2 757 (30.99%) Azure
3 273 (11.17%) Entra ID
4 136 (5.57%) AWS
5 112 (4.58%) OneDrive
6 53 (2.17%) SaaS
7 51 (2.09%) GCP
8 39 (1.60%) Mimecast
9 31 (1.27%) Google Workspace
9 31 (1.27%) IaaS
10 29 (1.19%) Dynamics 365
11 24 (0.98%) Power Platform
12 23 (0.94%) WhatsApp
13 22 (0.90%) PaaS
14 11 (0.45%) OpenShift
15 10 (0.41%) Azure Sentinel
16 8 (0.33%) Azure DevOps
16 8 (0.33%) Nutanix
16 8 (0.33%) Power Automate
17 7 (0.29%) Serverless
Communications & Networking
1 452 (18.50%) Firewall
2 240 (9.82%) DNS
3 173 (7.08%) DHCP
4 168 (6.88%) Wi-Fi
5 165 (6.75%) WAN
6 157 (6.43%) LAN
6 157 (6.43%) VPN
7 156 (6.39%) TCP/IP
8 136 (5.57%) Wireless
9 127 (5.20%) VoIP
10 121 (4.95%) SAN
11 107 (4.38%) VLAN
12 59 (2.42%) Internet
13 57 (2.33%) Remote Desktop
14 50 (2.05%) Network Security
15 36 (1.47%) PBX
16 34 (1.39%) Skype
17 32 (1.31%) Cisco IOS
18 25 (1.02%) NAS
19 24 (0.98%) Ethernet
Database & Business Intelligence
1 209 (8.56%) SQL Server
2 74 (3.03%) MySQL
3 57 (2.33%) Amazon RDS
4 37 (1.51%) PostgreSQL
5 19 (0.78%) Relational Database
6 18 (0.74%) MongoDB
7 10 (0.41%) DB2
7 10 (0.41%) MariaDB
8 9 (0.37%) Power BI
9 6 (0.25%) Oracle Database
10 5 (0.20%) SQL Server Analysis Services
10 5 (0.20%) SQL Server Reporting Services
11 4 (0.16%) Azure SQL Database
11 4 (0.16%) Data Lake
11 4 (0.16%) GIS
11 4 (0.16%) SQL Server Integration Services
12 3 (0.12%) Big Data
12 3 (0.12%) EDRMS
12 3 (0.12%) RDBMS
13 2 (0.082%) BusinessObjects
Development Applications
1 67 (2.74%) JIRA
2 16 (0.65%) Bitbucket
3 15 (0.61%) Jenkins
4 14 (0.57%) Eclipse
5 11 (0.45%) IBM UrbanCode
6 10 (0.41%) Git
7 9 (0.37%) Visual Studio
8 4 (0.16%) GitLab
9 3 (0.12%) MSI
9 3 (0.12%) Octopus Deploy
9 3 (0.12%) TeamCity
10 2 (0.082%) HP UFT
10 2 (0.082%) Hudson
10 2 (0.082%) IntelliJ
10 2 (0.082%) JMeter
10 2 (0.082%) LoadRunner
10 2 (0.082%) MSTest
10 2 (0.082%) Selenium
10 2 (0.082%) Team Foundation Server
11 1 (0.041%) Gradle
General
1 746 (30.54%) Social Skills
2 266 (10.89%) Finance
3 195 (7.98%) Analytical Skills
4 135 (5.53%) Telecoms
5 127 (5.20%) Organisational Skills
6 105 (4.30%) Manufacturing
7 88 (3.60%) Law
8 54 (2.21%) Documentation Skills
9 51 (2.09%) Retail
10 45 (1.84%) Banking
11 42 (1.72%) Inclusion and Diversity
12 40 (1.64%) Automotive
13 38 (1.56%) Legal
14 32 (1.31%) Pharmaceutical
15 28 (1.15%) Public Sector
16 27 (1.11%) Marketing
17 25 (1.02%) Military
18 22 (0.90%) Games
19 19 (0.78%) Electronics
20 16 (0.65%) Back Office
Libraries, Frameworks & Software Standards
1 53 (2.17%) .NET
2 46 (1.88%) REST
3 44 (1.80%) Web Services
4 38 (1.56%) SOAP
5 34 (1.39%) CSS
6 31 (1.27%) HTML
7 20 (0.82%) XML
8 13 (0.53%) Ajax
8 13 (0.53%) AngularJS
8 13 (0.53%) JDBC
8 13 (0.53%) ODBC
8 13 (0.53%) XHTML
9 11 (0.45%) JSON
10 10 (0.41%) .NET Framework
11 9 (0.37%) ASP.NET
11 9 (0.37%) LAPP Stack
11 9 (0.37%) LDAP
12 8 (0.33%) ADSI
13 7 (0.29%) 802.1X
13 7 (0.29%) XSLT
Miscellaneous
1 213 (8.72%) Driving Licence
2 79 (3.23%) Self-Motivation
3 57 (2.33%) Replication
4 56 (2.29%) Onboarding
5 48 (1.96%) Clustering
6 47 (1.92%) Management Information System
7 45 (1.84%) Data Centre
8 44 (1.80%) Video Conferencing
9 37 (1.51%) Smartphone
10 33 (1.35%) Fat Client
10 33 (1.35%) Thin Client
11 32 (1.31%) Enterprise Storage
12 31 (1.27%) EPoS
13 27 (1.11%) Public Cloud
14 26 (1.06%) CCTV
15 25 (1.02%) Enterprise Software
16 21 (0.86%) iPhone
17 20 (0.82%) iPad
18 19 (0.78%) Client/Server
19 17 (0.70%) Foreign Exchange (FX)
Operating Systems
1 1,304 (53.38%) Windows
2 585 (23.95%) Windows Server
3 397 (16.25%) Windows 10
4 251 (10.27%) Linux
5 135 (5.53%) Mac OS
6 125 (5.12%) Windows Server 2012
7 89 (3.64%) Windows Server 2016
8 82 (3.36%) Windows 7
9 78 (3.19%) Windows Server 2019
10 75 (3.07%) Android
11 68 (2.78%) Apple iOS
12 40 (1.64%) Windows Server 2008
13 38 (1.56%) Unix
14 31 (1.27%) AIX
15 30 (1.23%) Mac OS X
16 19 (0.78%) Windows 8
17 17 (0.70%) CentOS
18 13 (0.53%) Ubuntu
19 11 (0.45%) VMS
20 7 (0.29%) Red Hat Enterprise Linux
Processes & Methodologies
1 498 (20.38%) Customer Service
2 497 (20.34%) Problem-Solving
3 389 (15.92%) ITIL
4 177 (7.25%) Infrastructure Engineering
5 99 (4.05%) Cybersecurity
6 97 (3.97%) Service Delivery
7 91 (3.72%) Service Management
8 90 (3.68%) Continuous Improvement
9 84 (3.44%) Customer Requirements
10 81 (3.32%) Computer Science
11 79 (3.23%) Incident Management
12 78 (3.19%) Agile
12 78 (3.19%) Time Management
13 77 (3.15%) Customer Experience
13 77 (3.15%) Mentoring
14 63 (2.58%) Migration
15 62 (2.54%) Asset Management
16 60 (2.46%) Change Management
17 59 (2.42%) Mobile Device Management
18 58 (2.37%) ITSM
Programming Languages
1 297 (12.16%) SQL
2 171 (7.00%) PowerShell
3 66 (2.70%) C#
4 65 (2.66%) Python
5 61 (2.50%) Java
6 36 (1.47%) Bash
7 33 (1.35%) VB
8 30 (1.23%) JavaScript
9 27 (1.11%) C++
10 24 (0.98%) C
11 20 (0.82%) T-SQL
12 14 (0.57%) Perl
12 14 (0.57%) PL/SQL
13 11 (0.45%) ActionScript
13 11 (0.45%) Groovy
14 9 (0.37%) PHP
15 7 (0.29%) XPath
16 5 (0.20%) Shell Script
16 5 (0.20%) VBA
17 4 (0.16%) VBScript
Qualifications
1 328 (13.43%) Degree
2 172 (7.04%) Microsoft Certification
3 164 (6.71%) Security Cleared
4 86 (3.52%) SC Cleared
5 82 (3.36%) Cisco Certification
6 78 (3.19%) CCNA
7 74 (3.03%) DBS Check
8 55 (2.25%) Computer Science Degree
9 50 (2.05%) ITIL Certification
10 48 (1.96%) MCP
11 46 (1.88%) Azure Certification
12 43 (1.76%) A+ Certification
13 42 (1.72%) DV Cleared
14 38 (1.56%) Network+ Certification
15 34 (1.39%) HNC
15 34 (1.39%) ITIL Foundation Certificate
16 33 (1.35%) MCSE
17 29 (1.19%) Master's Degree
18 22 (0.90%) MBA
19 20 (0.82%) HND
Quality Assurance & Compliance
1 193 (7.90%) SLA
2 53 (2.17%) GDPR
3 20 (0.82%) Cyber Essentials
4 15 (0.61%) PCI DSS
5 14 (0.57%) ISO/IEC 27001
6 7 (0.29%) QA
7 4 (0.16%) Accessibility
8 3 (0.12%) ISO 9001
9 2 (0.082%) ISO 14001
9 2 (0.082%) NIST
10 1 (0.041%) Cyber Essentials PLUS
10 1 (0.041%) GxP
System Software
1 967 (39.58%) Active Directory
2 311 (12.73%) VMware Infrastructure
3 306 (12.53%) Hyper-V
4 89 (3.64%) VMware ESXi
5 46 (1.88%) vSphere
6 34 (1.39%) XenApp
7 29 (1.19%) Virtual Desktop
8 23 (0.94%) Virtual Machines
9 21 (0.86%) XenDesktop
10 19 (0.78%) Firmware
11 17 (0.70%) Terminal Services
12 14 (0.57%) KVM
13 12 (0.49%) Docker
14 10 (0.41%) OpenSSH
15 8 (0.33%) NFS
15 8 (0.33%) VMware Workstation
16 6 (0.25%) Virtual Servers
16 6 (0.25%) VMware NSX
17 4 (0.16%) Citrix Hypervisor
18 3 (0.12%) VMware Server
Systems Management
1 282 (11.54%) Microsoft Intune
2 160 (6.55%) SCCM
3 33 (1.35%) vCenter Server
4 31 (1.27%) Jamf Pro
5 19 (0.78%) Backup Exec
5 19 (0.78%) Terraform
6 18 (0.74%) NetBackup
7 15 (0.61%) Cisco CUCM
8 14 (0.57%) Ansible
9 13 (0.53%) ServiceCenter
9 13 (0.53%) WMI
10 12 (0.49%) Progress Chef
11 11 (0.45%) Autotask
12 10 (0.41%) Failover Clustering
12 10 (0.41%) IBM BigFix
12 10 (0.41%) PowerCLI
12 10 (0.41%) SCOM
13 8 (0.33%) Kubernetes
13 8 (0.33%) Microsoft Clustering
13 8 (0.33%) Microsoft Data Protection Manager
Vendors
1 1,092 (44.70%) Microsoft
2 439 (17.97%) VMware
3 211 (8.64%) Cisco
4 189 (7.74%) Citrix
5 133 (5.44%) Apple
6 115 (4.71%) Veeam
7 102 (4.18%) HP
8 75 (3.07%) Dell
9 68 (2.78%) Google
10 66 (2.70%) Sophos
11 64 (2.62%) Oracle
12 47 (1.92%) Meraki
13 44 (1.80%) IBM
14 39 (1.60%) ServiceNow
15 36 (1.47%) Palo Alto
16 34 (1.39%) Fortinet
17 33 (1.35%) Draytek
18 30 (1.23%) ConnectWise
19 26 (1.06%) Aruba
20 25 (1.02%) SolarWinds