Support Manager Jobs in England

Support Manager
UK > England

The median Support Manager salary in England is £50,000 per year according to job vacancies posted during the 6 months to 28 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 596 753 727
Rank change year-on-year +157 -26 -2
Permanent jobs requiring a Support Manager 248 156 484
As % of all permanent jobs advertised in England 0.28% 0.18% 0.35%
As % of the Job Titles category 0.29% 0.20% 0.36%
Number of salaries quoted 198 138 228
10th Percentile £35,000 £34,925 £40,000
25th Percentile £41,250 £46,301 £45,000
Median annual salary (50th Percentile) £50,000 £57,500 £53,634
Median % change year-on-year -13.04% +7.21% +17.55%
75th Percentile £60,611 £75,000 £70,000
90th Percentile £92,500 £90,000 £76,500
UK median annual salary £50,000 £57,500 £55,000
% change year-on-year -13.04% +4.55% +17.02%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 84,097 79,150 134,411
% of permanent jobs with a recognized job title 94.64% 91.43% 96.02%
Number of salaries quoted 62,393 50,588 75,337
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,800 £60,000
Median % change year-on-year -13.65% +1.33% +9.09%
75th Percentile £71,250 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Manager
Job Vacancy Trend in England

Job postings that featured Support Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Manager in England

Support Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Manager in England.

Salary trend for Support Manager in England

Support Manager
Salary Histogram in England

Salary distribution for jobs citing Support Manager in England over the 6 months to 28 May 2024.

Salary histogram for Support Manager in England

Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the England region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +163 86 £63,750 +6.25% 14
North of England +71 48 £40,000 -31.62% 9
Midlands +23 39 £50,000 -24.24% 11
North West +33 36 £42,500 -33.33% 5
South West 0 36 £50,000 -9.09% 5
South East +10 34 £50,000 -9.09% 12
West Midlands +24 25 £50,000 -24.24% 6
East Midlands - 14 £45,000 - 5
Yorkshire +80 10 £38,750 -44.64% 4
East of England -17 5 £55,000 +25.00% 3
North East -11 2 £36,128 -31.26%
Support Manager
UK

Support Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 28 May 2024, Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Manager in the job title.

1 63 (25.40%) Finance
2 53 (21.37%) Social Skills
3 50 (20.16%) Microsoft
4 44 (17.74%) Service Delivery
4 44 (17.74%) Problem-Solving
5 35 (14.11%) ITIL
6 34 (13.71%) Project Management
7 27 (10.89%) Azure
8 25 (10.08%) Customer Service
9 24 (9.68%) Analytical Skills
9 24 (9.68%) SLA
10 23 (9.27%) Service Management
10 23 (9.27%) Windows
11 22 (8.87%) Process Improvement
12 21 (8.47%) JIRA
12 21 (8.47%) ITSM
12 21 (8.47%) Project Delivery
13 20 (8.06%) Risk Management
13 20 (8.06%) Coaching
14 18 (7.26%) Agile
14 18 (7.26%) SQL
15 17 (6.85%) Active Directory
15 17 (6.85%) Microsoft 365
15 17 (6.85%) Proactive Monitoring
16 16 (6.45%) Law
17 15 (6.05%) ERP
17 15 (6.05%) Incident Management
17 15 (6.05%) Collaborative Working
18 14 (5.65%) Quality Management
19 13 (5.24%) Data Analysis

Support Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (3.23%) Microsoft Exchange
2 7 (2.82%) SharePoint
3 1 (0.40%) Oracle Workflow
Applications
1 8 (3.23%) Microsoft Excel
1 8 (3.23%) Microsoft Office
2 2 (0.81%) Microsoft PowerPoint
Business Applications
1 5 (2.02%) Fidessa
2 2 (0.81%) Aladdin
2 2 (0.81%) thinkFolio
3 1 (0.40%) Oracle Applications
3 1 (0.40%) Oracle Assets
3 1 (0.40%) Oracle EBS
3 1 (0.40%) Oracle EBS R12
3 1 (0.40%) Oracle E-Business Tax
3 1 (0.40%) Oracle General Ledger
3 1 (0.40%) Oracle Internet Expenses
3 1 (0.40%) Oracle iProcurement
3 1 (0.40%) Oracle Payables
3 1 (0.40%) Oracle Receivables
3 1 (0.40%) SAP ERP
Cloud Services
1 27 (10.89%) Azure
2 17 (6.85%) Microsoft 365
3 10 (4.03%) Power Platform
4 5 (2.02%) Entra ID
5 4 (1.61%) PowerApps
5 4 (1.61%) SaaS
6 1 (0.40%) AWS
6 1 (0.40%) Azure Synapse Analytics
6 1 (0.40%) Cloud Computing
6 1 (0.40%) Dynamics 365
Communications & Networking
1 12 (4.84%) Firewall
2 6 (2.42%) DHCP
2 6 (2.42%) DNS
3 5 (2.02%) FIX Connectivity
3 5 (2.02%) SSL
3 5 (2.02%) TCP/IP
4 3 (1.21%) LAN
4 3 (1.21%) WAN
5 2 (0.81%) Internet
5 2 (0.81%) VPN
Database & Business Intelligence
1 10 (4.03%) SQL Server
2 6 (2.42%) Power BI
3 2 (0.81%) Relational Database
Development Applications
1 21 (8.47%) JIRA
2 4 (1.61%) Eclipse
3 1 (0.40%) Toad
General
1 63 (25.40%) Finance
2 53 (21.37%) Social Skills
3 24 (9.68%) Analytical Skills
4 16 (6.45%) Law
5 9 (3.63%) Legal
5 9 (3.63%) Retail
6 7 (2.82%) Banking
7 5 (2.02%) Public Sector
8 4 (1.61%) Electronics
9 3 (1.21%) Agriculture
9 3 (1.21%) Financial Institution
9 3 (1.21%) Front Office
9 3 (1.21%) Organisational Skills
10 2 (0.81%) Automotive
10 2 (0.81%) Inclusion and Diversity
10 2 (0.81%) Manufacturing
10 2 (0.81%) Marketing
10 2 (0.81%) Presentation Skills
11 1 (0.40%) Dutch Language
11 1 (0.40%) Local Government
Libraries, Frameworks & Software Standards
1 5 (2.02%) FIX Protocol
Miscellaneous
1 6 (2.42%) Onboarding
1 6 (2.42%) Self-Motivation
2 5 (2.02%) Eurex
3 4 (1.61%) CCTV
3 4 (1.61%) IPTV
3 4 (1.61%) Mobile App
4 3 (1.21%) Hedge funds
4 3 (1.21%) Management Information System
4 3 (1.21%) Product Ownership
5 2 (0.81%) Analytical Mindset
5 2 (0.81%) iPhone
6 1 (0.40%) Client/Server
6 1 (0.40%) Data Centre
6 1 (0.40%) Derivative
6 1 (0.40%) Enterprise Software
6 1 (0.40%) FMCG
6 1 (0.40%) Foreign Exchange (FX)
6 1 (0.40%) IoT
6 1 (0.40%) NHS
6 1 (0.40%) PMI
Operating Systems
1 23 (9.27%) Windows
2 8 (3.23%) Linux
3 5 (2.02%) CentOS
3 5 (2.02%) Unix
3 5 (2.02%) Windows Server
4 2 (0.81%) Mac OS
5 1 (0.40%) Windows 10
Processes & Methodologies
1 44 (17.74%) Problem-Solving
1 44 (17.74%) Service Delivery
2 35 (14.11%) ITIL
3 34 (13.71%) Project Management
4 25 (10.08%) Customer Service
5 23 (9.27%) Service Management
6 22 (8.87%) Process Improvement
7 21 (8.47%) ITSM
7 21 (8.47%) Project Delivery
8 20 (8.06%) Coaching
8 20 (8.06%) Risk Management
9 18 (7.26%) Agile
10 17 (6.85%) Proactive Monitoring
11 15 (6.05%) Collaborative Working
11 15 (6.05%) ERP
11 15 (6.05%) Incident Management
12 14 (5.65%) Quality Management
13 13 (5.24%) Data Analysis
14 12 (4.84%) IT Strategy
15 11 (4.44%) Decision-Making
Programming Languages
1 18 (7.26%) SQL
2 6 (2.42%) Bash
2 6 (2.42%) PowerShell
3 5 (2.02%) JavaScript
3 5 (2.02%) Perl
3 5 (2.02%) Python
3 5 (2.02%) Ruby
4 4 (1.61%) T-SQL
Qualifications
1 13 (5.24%) ACCA
2 11 (4.44%) Degree
3 4 (1.61%) MCP
3 4 (1.61%) MCSE
3 4 (1.61%) Microsoft Certification
4 3 (1.21%) Computer Science Degree
5 2 (0.81%) ITIL Certification
6 1 (0.40%) Azure Certification
6 1 (0.40%) DV Cleared
6 1 (0.40%) PMI Certification
6 1 (0.40%) Security Cleared
Quality Assurance & Compliance
1 24 (9.68%) SLA
2 12 (4.84%) IFRS
2 12 (4.84%) IFRS 17
2 12 (4.84%) Solvency II
3 5 (2.02%) GDPR
4 3 (1.21%) Data Quality
4 3 (1.21%) ISO 9001
4 3 (1.21%) QA
4 3 (1.21%) SOC 1
5 2 (0.81%) Cyber Essentials
5 2 (0.81%) ISO/IEC 27001
6 1 (0.40%) ISO/IEC 20000
System Software
1 17 (6.85%) Active Directory
2 1 (0.40%) Virtual Desktop
2 1 (0.40%) Virtual Machines
Systems Management
1 13 (5.24%) Microsoft Intune
2 2 (0.81%) Progress Chef
3 1 (0.40%) SCCM
Vendors
1 50 (20.16%) Microsoft
2 13 (5.24%) CA
3 6 (2.42%) Oracle
4 5 (2.02%) Bloomberg
4 5 (2.02%) CQG
4 5 (2.02%) Freshdesk
4 5 (2.02%) ION Trading
4 5 (2.02%) Patsystems
4 5 (2.02%) Red Hat
4 5 (2.02%) Reuters
4 5 (2.02%) Trayport
5 4 (1.61%) Guidewire
6 3 (1.21%) SAP
7 2 (0.81%) Apple
7 2 (0.81%) Atlassian
7 2 (0.81%) Charles River
7 2 (0.81%) Concur
8 1 (0.40%) Fortinet
8 1 (0.40%) iManage
8 1 (0.40%) Palo Alto