Support Officer Jobs in England

Support Officer
UK > England

The median Support Officer salary in England is £32,500 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 736 845 1112
Rank change year-on-year +109 +267 -247
Permanent jobs requiring a Support Officer 129 56 77
As % of all permanent jobs advertised in England 0.14% 0.067% 0.055%
As % of the Job Titles category 0.15% 0.073% 0.057%
Number of salaries quoted 119 38 73
10th Percentile £24,800 £21,479 £25,000
25th Percentile £28,379 £25,128 £27,216
Median annual salary (50th Percentile) £32,500 £29,936 £32,358
Median % change year-on-year +8.56% -7.49% +7.17%
75th Percentile £39,753 £34,534 £40,257
90th Percentile £45,000 £40,825 £44,294
UK median annual salary £32,500 £29,936 £32,358
% change year-on-year +8.56% -7.49% +7.17%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 86,182 76,808 135,607
% of permanent jobs with a recognized job title 94.72% 91.28% 96.02%
Number of salaries quoted 63,611 49,955 75,079
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,331 £60,000
Median % change year-on-year -12.98% +0.55% +9.09%
75th Percentile £71,082 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Officer
Job Vacancy Trend in England

Job postings that featured Support Officer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Officer in England

Support Officer
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Officer in England.

Salary trend for Support Officer in England

Support Officer
Salary Histogram in England

Salary distribution for jobs citing Support Officer in England over the 6 months to 1 June 2024.

Salary histogram for Support Officer in England

Support Officer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Officer within the England region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +142 37 £32,060 -6.70% 12
South East +25 33 £32,733 +4.21% 13
North of England +43 27 £40,000 +33.62% 6
North West -4 17 £45,000 +50.32% 3
Midlands -11 11 £30,481 +14.46% 10
South West -24 10 £65,000 +80.56% 15
Yorkshire - 10 £30,500 - 1
West Midlands -13 9 £32,882 +23.47% 6
East of England +2 8 £27,000 +38.39% 3
East Midlands -17 2 £30,481 - 4
Support Officer
UK

Support Officer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 1 June 2024, Support Officer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Officer in the job title.

1 50 (38.76%) Microsoft
2 32 (24.81%) Social Skills
3 29 (22.48%) Microsoft Office
4 21 (16.28%) Microsoft Excel
4 21 (16.28%) Microsoft 365
5 19 (14.73%) Management Information System
6 16 (12.40%) Customer Service
7 14 (10.85%) Finance
8 13 (10.08%) DBS Check
9 12 (9.30%) Microsoft Exchange
9 12 (9.30%) Public Sector
10 11 (8.53%) Windows
11 10 (7.75%) Active Directory
11 10 (7.75%) ITSM
11 10 (7.75%) Collaborative Working
11 10 (7.75%) QA
12 9 (6.98%) Driving Licence
12 9 (6.98%) Microsoft PowerPoint
12 9 (6.98%) Problem-Solving
13 8 (6.20%) Inclusion and Diversity
13 8 (6.20%) Retail
13 8 (6.20%) SharePoint
13 8 (6.20%) GDPR
14 7 (5.43%) IT Strategy
14 7 (5.43%) Performance Management
14 7 (5.43%) Azure
14 7 (5.43%) JavaScript
14 7 (5.43%) Salesforce
14 7 (5.43%) Wi-Fi
14 7 (5.43%) Preventative Maintenance

Support Officer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (9.30%) Microsoft Exchange
2 8 (6.20%) SharePoint
Applications
1 29 (22.48%) Microsoft Office
2 21 (16.28%) Microsoft Excel
3 9 (6.98%) Microsoft PowerPoint
4 3 (2.33%) Final Cut Pro
4 3 (2.33%) Pro Tools
5 1 (0.78%) Adobe Creative Suite
5 1 (0.78%) Microsoft Project
Cloud Services
1 21 (16.28%) Microsoft 365
2 7 (5.43%) Azure
3 5 (3.88%) Cloud Computing
3 5 (3.88%) GitHub
3 5 (3.88%) Power Platform
4 3 (2.33%) Google Workspace
5 2 (1.55%) Power Automate
5 2 (1.55%) PowerApps
6 1 (0.78%) OneDrive
Communications & Networking
1 7 (5.43%) Wi-Fi
2 5 (3.88%) Remote Desktop
3 2 (1.55%) Unified Communications
Database & Business Intelligence
1 5 (3.88%) DTS
1 5 (3.88%) Power BI
2 2 (1.55%) GIS
3 1 (0.78%) Amazon QuickSight
3 1 (0.78%) Metadata
General
1 32 (24.81%) Social Skills
2 14 (10.85%) Finance
3 12 (9.30%) Public Sector
4 8 (6.20%) Inclusion and Diversity
4 8 (6.20%) Retail
5 5 (3.88%) Banking
5 5 (3.88%) Publishing
5 5 (3.88%) Social Science
6 4 (3.10%) Police
7 3 (2.33%) Telecoms
8 2 (1.55%) Analytical Skills
8 2 (1.55%) Local Government
9 1 (0.78%) Documentation Skills
9 1 (0.78%) Law
9 1 (0.78%) Organisational Skills
9 1 (0.78%) Tech for Good
Miscellaneous
1 19 (14.73%) Management Information System
2 9 (6.98%) Driving Licence
3 5 (3.88%) Low-Code
3 5 (3.88%) Private Cloud
3 5 (3.88%) Security Operations Centre
4 3 (2.33%) Acoustics
4 3 (2.33%) Video\Live Streaming
5 2 (1.55%) Social Media
6 1 (0.78%) NHS
6 1 (0.78%) Onboarding
6 1 (0.78%) Video Conferencing
6 1 (0.78%) VLE
Operating Systems
1 11 (8.53%) Windows
2 7 (5.43%) Windows Server 2016
2 7 (5.43%) Windows Server 2019
3 4 (3.10%) Windows Server
4 3 (2.33%) Windows 10
5 1 (0.78%) Windows Server 2012
Processes & Methodologies
1 16 (12.40%) Customer Service
2 10 (7.75%) Collaborative Working
2 10 (7.75%) ITSM
3 9 (6.98%) Problem-Solving
4 7 (5.43%) IT Strategy
4 7 (5.43%) Performance Management
4 7 (5.43%) Preventative Maintenance
5 6 (4.65%) Digital Strategy
5 6 (4.65%) ITIL
5 6 (4.65%) Mentoring
5 6 (4.65%) Roadmaps
5 6 (4.65%) Technology Strategy
5 6 (4.65%) Time Management
6 5 (3.88%) Actionable Insight
6 5 (3.88%) Business Intelligence
6 5 (3.88%) Customer Experience
6 5 (3.88%) Data Science
6 5 (3.88%) Development Roadmap
6 5 (3.88%) Due Diligence
6 5 (3.88%) Project Management
Programming Languages
1 7 (5.43%) JavaScript
2 5 (3.88%) PHP
3 3 (2.33%) SQL
4 2 (1.55%) Python
4 2 (1.55%) R
Qualifications
1 13 (10.08%) DBS Check
2 6 (4.65%) Security Cleared
3 5 (3.88%) Azure Certification
3 5 (3.88%) Degree
4 4 (3.10%) BPSS Clearance
5 1 (0.78%) CCNA
5 1 (0.78%) Cisco Certification
5 1 (0.78%) DV Cleared
5 1 (0.78%) MCSE
5 1 (0.78%) Microsoft Certification
5 1 (0.78%) PRINCE2 Certification
5 1 (0.78%) SC Cleared
5 1 (0.78%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 10 (7.75%) QA
2 8 (6.20%) GDPR
3 5 (3.88%) Cyber Essentials
4 3 (2.33%) PMO
5 2 (1.55%) Accessibility
6 1 (0.78%) P3O
System Software
1 10 (7.75%) Active Directory
2 5 (3.88%) Virtual Desktop
3 3 (2.33%) VMware Infrastructure
Systems Management
1 6 (4.65%) Microsoft Intune
Vendors
1 50 (38.76%) Microsoft
2 7 (5.43%) Salesforce
3 3 (2.33%) Apple
3 3 (2.33%) Google
3 3 (2.33%) VMware
4 2 (1.55%) Cisco
4 2 (1.55%) Mitel
4 2 (1.55%) Zoho
5 1 (0.78%) Adobe
5 1 (0.78%) Citrix