Support Specialist Jobs in England

Support Specialist
UK > England

The median Support Specialist salary in England is £37,500 per year according to job vacancies posted during the 6 months to 19 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 428 743 869
Rank change year-on-year +315 +126 -104
Permanent jobs requiring a Support Specialist 471 172 290
As % of all permanent jobs advertised in England 0.54% 0.19% 0.21%
As % of the Job Titles category 0.58% 0.21% 0.22%
Number of salaries quoted 325 132 215
10th Percentile £28,000 £32,500 £27,500
25th Percentile £31,250 £37,875 £32,500
Median annual salary (50th Percentile) £37,500 £46,000 £40,000
Median % change year-on-year -18.48% +15.00% +9.59%
75th Percentile £52,500 £53,750 £55,000
90th Percentile £59,600 £61,975 £66,500
UK median annual salary £37,500 £45,000 £40,000
% change year-on-year -16.67% +12.50% +10.34%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 81,789 81,044 130,352
% of permanent jobs with a recognized job title 94.55% 91.54% 96.05%
Number of salaries quoted 60,868 51,693 74,746
10th Percentile £28,500 £32,525 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,000 £60,800 £60,000
Median % change year-on-year -12.83% +1.33% +9.09%
75th Percentile £71,250 £82,500 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Specialist
Job Vacancy Trend in England

Job postings that featured Support Specialist in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Specialist in England

Support Specialist
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Specialist in England.

Salary trend for Support Specialist in England

Support Specialist
Salary Histogram in England

Salary distribution for jobs citing Support Specialist in England over the 6 months to 19 May 2024.

Salary histogram for Support Specialist in England

Support Specialist
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the England region over the 6 months to 19 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +198 185 £47,500 - 33
North of England +117 86 £35,000 -36.36% 21
South East +50 74 £55,000 +22.22% 22
Midlands +22 55 £32,500 -35.00% 13
North West +41 46 £32,250 -41.36% 9
East of England +29 39 £33,895 -23.89% 8
Yorkshire +113 37 £35,579 +0.93% 9
West Midlands +40 36 £32,500 -35.00% 10
South West +18 30 £31,000 +2.48% 6
East Midlands -16 19 £29,500 -28.05% 3
North East 0 3 £32,500 -18.75% 4
Support Specialist
UK

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 19 May 2024, Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Specialist in the job title.

1 228 (48.41%) Windows
2 214 (45.44%) Microsoft
3 200 (42.46%) Social Skills
4 177 (37.58%) Active Directory
5 174 (36.94%) Microsoft 365
6 153 (32.48%) Degree
7 122 (25.90%) Windows 10
8 121 (25.69%) SCCM
9 110 (23.35%) Microsoft Exchange
10 109 (23.14%) Android
11 107 (22.72%) Video Conferencing
12 102 (21.66%) Cisco
13 99 (21.02%) Wireless
14 94 (19.96%) Citrix
14 94 (19.96%) WAN
14 94 (19.96%) Computer Science
15 91 (19.32%) BCP
15 91 (19.32%) WebEx
16 88 (18.68%) SD-WAN
16 88 (18.68%) Problem-Solving
16 88 (18.68%) Computer Science Degree
16 88 (18.68%) Cisco IOS
16 88 (18.68%) Business Continuity
17 87 (18.47%) Master's Degree
17 87 (18.47%) Mobile Device Management
18 86 (18.26%) Business Continuity Planning
18 86 (18.26%) XenApp
18 86 (18.26%) XenDesktop
18 86 (18.26%) VMware ESXi
18 86 (18.26%) AirWatch

Support Specialist Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 110 (23.35%) Microsoft Exchange
2 42 (8.92%) SharePoint
3 15 (3.18%) Skype for Business
4 5 (1.06%) JBoss
5 4 (0.85%) Confluence
6 2 (0.42%) CMS
Applications
1 33 (7.01%) Microsoft Office
2 9 (1.91%) Microsoft Excel
3 6 (1.27%) Microsoft PowerPoint
4 2 (0.42%) Adobe Illustrator
4 2 (0.42%) InCopy
4 2 (0.42%) InDesign
4 2 (0.42%) Photoshop
5 1 (0.21%) Adobe Creative Suite
5 1 (0.21%) Microsoft Project
5 1 (0.21%) MS Visio
Business Applications
1 5 (1.06%) Dynamics AX
1 5 (1.06%) Oracle ERP
1 5 (1.06%) Temenos T24
2 4 (0.85%) Magento
2 4 (0.85%) NetSuite
3 2 (0.42%) Unit4 Business World
4 1 (0.21%) Dynamics CRM
4 1 (0.21%) iTrent
4 1 (0.21%) Raiser’s Edge
4 1 (0.21%) Sage 300 ERP
Cloud Services
1 174 (36.94%) Microsoft 365
2 56 (11.89%) Azure
3 39 (8.28%) Power Platform
4 21 (4.46%) Entra ID
5 14 (2.97%) Azure Monitor
5 14 (2.97%) Azure Storage
6 12 (2.55%) SaaS
7 11 (2.34%) AWS
8 7 (1.49%) Google Workspace
8 7 (1.49%) Power Automate
9 6 (1.27%) PowerApps
10 5 (1.06%) GCP
11 3 (0.64%) WhatsApp
12 2 (0.42%) Azure Data Factory
12 2 (0.42%) Azure DevOps
12 2 (0.42%) Cloud Computing
12 2 (0.42%) OneDrive
12 2 (0.42%) Slack
12 2 (0.42%) Snowflake
13 1 (0.21%) Datadog
Communications & Networking
1 99 (21.02%) Wireless
2 94 (19.96%) WAN
3 91 (19.32%) WebEx
4 88 (18.68%) Cisco IOS
4 88 (18.68%) SD-WAN
5 32 (6.79%) DNS
6 25 (5.31%) Firewall
7 23 (4.88%) DHCP
8 15 (3.18%) Skype
9 14 (2.97%) VPN
10 11 (2.34%) LAN
11 10 (2.12%) FTP
11 10 (2.12%) Internet
12 9 (1.91%) 5G
12 9 (1.91%) Ethernet
13 6 (1.27%) SSL
13 6 (1.27%) TCP/IP
13 6 (1.27%) VoIP
14 5 (1.06%) Broadband
14 5 (1.06%) Wi-Fi
Database & Business Intelligence
1 23 (4.88%) Power BI
2 16 (3.40%) QlikView
2 16 (3.40%) SQL Server
3 12 (2.55%) BusinessObjects
3 12 (2.55%) Relational Database
4 5 (1.06%) Crystal Reports
5 4 (0.85%) NoSQL
6 2 (0.42%) DataStage
6 2 (0.42%) SQL Server Integration Services
7 1 (0.21%) Data Warehouse
Development Applications
1 7 (1.49%) JIRA
2 2 (0.42%) Eclipse
3 1 (0.21%) Bitbucket
3 1 (0.21%) Git
General
1 200 (42.46%) Social Skills
2 47 (9.98%) Finance
3 38 (8.07%) Law
4 21 (4.46%) Analytical Skills
4 21 (4.46%) Retail
5 19 (4.03%) Inclusion and Diversity
5 19 (4.03%) Legal
6 16 (3.40%) Banking
6 16 (3.40%) Telecoms
7 10 (2.12%) Organisational Skills
8 8 (1.70%) Games
9 7 (1.49%) Electronics
10 6 (1.27%) German Language
10 6 (1.27%) Manufacturing
10 6 (1.27%) Marketing
11 4 (0.85%) Back Office
11 4 (0.85%) Investment Banking
11 4 (0.85%) Multimedia
12 3 (0.64%) Advertising
12 3 (0.64%) French Language
Libraries, Frameworks & Software Standards
1 14 (2.97%) ARM Templates
2 9 (1.91%) EDI
2 9 (1.91%) HTML
3 6 (1.27%) .NET
4 5 (1.06%) Oracle Fusion
4 5 (1.06%) REST
4 5 (1.06%) Web Services
5 4 (0.85%) XMPP
6 3 (0.64%) XML
7 2 (0.42%) EDIFACT
7 2 (0.42%) FIX Protocol
7 2 (0.42%) JSON
8 1 (0.21%) EJB
8 1 (0.21%) SAML
Miscellaneous
1 107 (22.72%) Video Conferencing
2 86 (18.26%) Wiki
3 37 (7.86%) Self-Motivation
4 29 (6.16%) Driving Licence
5 24 (5.10%) Onboarding
6 15 (3.18%) PKI
7 12 (2.55%) Management Information System
8 8 (1.70%) Data Centre
9 6 (1.27%) Smartphone
10 5 (1.06%) Blackberry
10 5 (1.06%) Client/Server
11 4 (0.85%) CMDB
11 4 (0.85%) EFT
11 4 (0.85%) Market Risk
12 3 (0.64%) CCTV
12 3 (0.64%) Product Ownership
13 2 (0.42%) BYOD
13 2 (0.42%) Data Structures
13 2 (0.42%) Digital Media
13 2 (0.42%) Digital Signage
Operating Systems
1 228 (48.41%) Windows
2 122 (25.90%) Windows 10
3 109 (23.14%) Android
4 44 (9.34%) Linux
5 38 (8.07%) Windows Server
6 22 (4.67%) Windows Server 2016
6 22 (4.67%) Windows Server 2019
7 15 (3.18%) Mac OS
8 14 (2.97%) Apple iOS
9 8 (1.70%) Unix
9 8 (1.70%) Windows NT
9 8 (1.70%) Windows Server 2012
10 6 (1.27%) AIX
11 3 (0.64%) Red Hat Enterprise Linux
11 3 (0.64%) Windows 7
12 2 (0.42%) CentOS
13 1 (0.21%) Debian
13 1 (0.21%) Mac OS X
13 1 (0.21%) Scientific Linux
13 1 (0.21%) Ubuntu
Processes & Methodologies
1 94 (19.96%) Computer Science
2 91 (19.32%) BCP
3 88 (18.68%) Business Continuity
3 88 (18.68%) Problem-Solving
4 87 (18.47%) Mobile Device Management
5 86 (18.26%) Application Virtualisation
5 86 (18.26%) Business Continuity Planning
5 86 (18.26%) Contract Negotiation
6 71 (15.07%) Customer Service
7 64 (13.59%) ITIL
8 31 (6.58%) Service Management
9 29 (6.16%) Business Intelligence
10 24 (5.10%) Stakeholder Management
11 23 (4.88%) Continuous Improvement
11 23 (4.88%) DevOps
12 22 (4.67%) ERP
12 22 (4.67%) Incident Management
13 21 (4.46%) Agile
14 19 (4.03%) Time Management
15 16 (3.40%) User Experience
Programming Languages
1 40 (8.49%) SQL
2 22 (4.67%) C#
3 20 (4.25%) PowerShell
4 15 (3.18%) VBScript
5 14 (2.97%) Bicep
5 14 (2.97%) VB
6 7 (1.49%) Python
7 4 (0.85%) Java
8 3 (0.64%) Bash
9 1 (0.21%) Perl
9 1 (0.21%) PHP
9 1 (0.21%) Shell Script
Qualifications
1 153 (32.48%) Degree
2 88 (18.68%) Computer Science Degree
3 87 (18.47%) Master's Degree
4 59 (12.53%) Security Cleared
5 40 (8.49%) SC Cleared
6 38 (8.07%) DV Cleared
7 19 (4.03%) ITIL Foundation Certificate
8 13 (2.76%) HNC
9 7 (1.49%) Microsoft Certification
10 5 (1.06%) HND
10 5 (1.06%) NVQ Level 3
11 4 (0.85%) A+ Certification
11 4 (0.85%) CIPD
11 4 (0.85%) DBS Check
12 3 (0.64%) Postgraduate
13 2 (0.42%) ITIL Certification
14 1 (0.21%) ACSA
14 1 (0.21%) ACSP
14 1 (0.21%) MBA
14 1 (0.21%) MOS
Quality Assurance & Compliance
1 14 (2.97%) SLA
2 13 (2.76%) GDPR
3 6 (1.27%) ISO/IEC 27001
4 4 (0.85%) PCI DSS
5 1 (0.21%) Data Quality
5 1 (0.21%) QA
System Software
1 177 (37.58%) Active Directory
2 86 (18.26%) Microsoft App-V
2 86 (18.26%) VMware ESXi
2 86 (18.26%) XenApp
2 86 (18.26%) XenDesktop
3 15 (3.18%) Virtual Desktop
4 14 (2.97%) Virtual Machines
5 10 (2.12%) VMware Infrastructure
6 9 (1.91%) Hyper-V
7 8 (1.70%) Firmware
8 3 (0.64%) vSphere
Systems Management
1 121 (25.69%) SCCM
2 86 (18.26%) AirWatch
3 25 (5.31%) Microsoft Intune
4 22 (4.67%) WSUS
5 15 (3.18%) Kubernetes
6 14 (2.97%) Active Directory Federation Services
6 14 (2.97%) SCOM
7 8 (1.70%) Sysprep
8 5 (1.06%) Jamf Pro
9 4 (0.85%) Autotask
9 4 (0.85%) Grafana
10 1 (0.21%) Packer
10 1 (0.21%) Terraform
Vendors
1 214 (45.44%) Microsoft
2 102 (21.66%) Cisco
3 94 (19.96%) Citrix
4 19 (4.03%) VMware
5 18 (3.82%) Oracle
6 12 (2.55%) Cognos
7 8 (1.70%) ServiceNow
8 7 (1.49%) Apple
9 6 (1.27%) Datto
10 5 (1.06%) Automation Anywhere
10 5 (1.06%) Blue Prism
10 5 (1.06%) iManage
10 5 (1.06%) Pega
10 5 (1.06%) Temenos
10 5 (1.06%) UiPath
10 5 (1.06%) Veeam
10 5 (1.06%) Virgin Media
11 4 (0.85%) Epicor
11 4 (0.85%) Splunk
12 3 (0.64%) Snow