2nd Line Support Jobs in Essex

Second Line Support
East of England > Essex

The median Second Line Support salary in Essex is £35,000 per year, according to job vacancies posted during the 6 months leading to 11 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 Jun 2024
Same period 2023 Same period 2022
Rank 57 66 86
Rank change year-on-year +9 +20 -26
Permanent jobs requiring a 2nd Line Support 23 16 22
As % of all permanent jobs advertised in Essex 2.40% 2.03% 1.90%
As % of the Job Titles category 2.54% 2.58% 2.06%
Number of salaries quoted 21 16 21
10th Percentile - £26,250 £21,750
25th Percentile £26,250 £30,875 £24,250
Median annual salary (50th Percentile) £35,000 £35,000 £32,500
Median % change year-on-year - +7.69% -4.41%
75th Percentile £40,000 - £35,000
90th Percentile - - -
East of England median annual salary £31,000 £32,500 £32,500
% change year-on-year -4.62% - +16.07%

All Permanent IT Job Vacancies
Essex

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Essex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Essex with a recognized job title 905 620 1,070
% of permanent jobs with a recognized job title 94.57% 78.48% 92.40%
Number of salaries quoted 738 371 488
10th Percentile £26,000 £25,500 £25,425
25th Percentile £31,250 £33,000 £34,500
Median annual salary (50th Percentile) £45,000 £47,000 £47,500
Median % change year-on-year -4.26% -1.05% -5.00%
75th Percentile £62,188 £67,500 £62,500
90th Percentile £77,500 £80,000 £75,000
East of England median annual salary £47,500 £55,000 £50,000
% change year-on-year -13.64% +10.00% -

2nd Line Support
Job Vacancy Trend in Essex

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Essex.

Job vacancy trend for 2nd Line Support in Essex

2nd Line Support
Salary Trend in Essex

3-month moving average salary quoted in jobs citing 2nd Line Support in Essex.

Salary trend for 2nd Line Support in Essex

2nd Line Support
Salary Histogram in Essex

Salary distribution for jobs citing 2nd Line Support in Essex over the 6 months to 11 June 2024.

Salary histogram for 2nd Line Support in Essex

2nd Line Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Essex region over the 6 months to 11 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Brentwood - 8 £40,000 -
Chelmsford +9 7 £35,000 -6.67%
Billericay - 4 £27,500 -
Basildon -13 1 £30,000 -7.69%
Wickford - 1 £45,000 -
2nd Line Support
East of England

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Essex

For the 6 months to 11 June 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Essex region featuring 2nd Line Support in the job title.

1 19 (82.61%) Microsoft
2 16 (69.57%) Microsoft 365
3 12 (52.17%) Windows 10
3 12 (52.17%) Microsoft Office
3 12 (52.17%) Windows
4 10 (43.48%) Active Directory
5 9 (39.13%) SharePoint
5 9 (39.13%) Microsoft Exchange
5 9 (39.13%) Time Management
5 9 (39.13%) Customer Service
6 8 (34.78%) VMware
7 7 (30.43%) TCP/IP
7 7 (30.43%) SLA
7 7 (30.43%) Azure
7 7 (30.43%) Social Skills
8 5 (21.74%) Firewall
9 4 (17.39%) DHCP
9 4 (17.39%) DNS
9 4 (17.39%) AWS
9 4 (17.39%) Cocoa
9 4 (17.39%) Remote Monitoring and Management
10 3 (13.04%) Windows Server
11 2 (8.70%) Problem-Solving
11 2 (8.70%) Organisational Skills
12 1 (4.35%) Microsoft Intune
12 1 (4.35%) IaaS
12 1 (4.35%) Mobile Device Management
12 1 (4.35%) Cybersecurity
12 1 (4.35%) Mentoring
12 1 (4.35%) Entra ID

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (39.13%) Microsoft Exchange
1 9 (39.13%) SharePoint
Applications
1 12 (52.17%) Microsoft Office
Cloud Services
1 16 (69.57%) Microsoft 365
2 7 (30.43%) Azure
3 4 (17.39%) AWS
4 1 (4.35%) Entra ID
4 1 (4.35%) IaaS
Communications & Networking
1 7 (30.43%) TCP/IP
2 5 (21.74%) Firewall
3 4 (17.39%) DHCP
3 4 (17.39%) DNS
4 1 (4.35%) VoIP
General
1 7 (30.43%) Social Skills
2 2 (8.70%) Organisational Skills
3 1 (4.35%) Finance
3 1 (4.35%) Legal
Libraries, Frameworks & Software Standards
1 4 (17.39%) Cocoa
Operating Systems
1 12 (52.17%) Windows
1 12 (52.17%) Windows 10
2 3 (13.04%) Windows Server
Processes & Methodologies
1 9 (39.13%) Customer Service
1 9 (39.13%) Time Management
2 4 (17.39%) Remote Monitoring and Management
3 2 (8.70%) Problem-Solving
4 1 (4.35%) Customer-Centric Approach
4 1 (4.35%) Customer-Centricity
4 1 (4.35%) Cybersecurity
4 1 (4.35%) Mentoring
4 1 (4.35%) Mobile Device Management
4 1 (4.35%) Server Virtualisation
Qualifications
1 1 (4.35%) Azure Certification
1 1 (4.35%) Microsoft Certification
Quality Assurance & Compliance
1 7 (30.43%) SLA
System Software
1 10 (43.48%) Active Directory
2 1 (4.35%) Hyper-V
2 1 (4.35%) VMware Infrastructure
Systems Management
1 1 (4.35%) Microsoft Intune
1 1 (4.35%) SCCM
Vendors
1 19 (82.61%) Microsoft
2 8 (34.78%) VMware
3 1 (4.35%) Citrix