Service Management Jobs in Glasgow

Service Management
Scotland > Glasgow

The following table provides summary statistics for permanent job vacancies advertised in Glasgow with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 195 90 111
Rank change year-on-year -105 +21 -23
Permanent jobs citing Service Management 42 39 15
As % of all permanent jobs advertised in Glasgow 1.05% 2.58% 0.93%
As % of the Processes & Methodologies category 1.09% 2.68% 0.98%
Number of salaries quoted 28 13 10
10th Percentile £32,500 £24,875 £29,625
25th Percentile £40,438 £40,000 £32,549
Median annual salary (50th Percentile) £49,000 £63,500 £58,000
Median % change year-on-year -22.83% +9.48% -7.20%
75th Percentile £53,188 £66,000 £69,063
90th Percentile £61,625 £72,000 £71,250
Scotland median annual salary £55,000 £55,000 £45,000
% change year-on-year - +22.22% -1.10%

All Process and Methodology Skills
Glasgow

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Glasgow with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 3,846 1,456 1,524
As % of all permanent jobs advertised in Glasgow 96.03% 96.30% 94.37%
Number of salaries quoted 853 617 827
10th Percentile £31,250 £32,500 £29,600
25th Percentile £41,250 £42,500 £37,575
Median annual salary (50th Percentile) £53,500 £55,000 £49,861
Median % change year-on-year -2.73% +10.31% +4.97%
75th Percentile £65,000 £69,649 £65,000
90th Percentile £80,000 £77,500 £75,000
Scotland median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% +14.58%

Service Management
Job Vacancy Trend in Glasgow

Job postings citing Service Management as a proportion of all IT jobs advertised in Glasgow.

Job vacancy trend for Service Management in Glasgow

Service Management
Salary Trend in Glasgow

3-month moving average salary quoted in jobs citing Service Management in Glasgow.

Salary trend for Service Management in Glasgow

Service Management
Salary Histogram in Glasgow

Salary distribution for jobs citing Service Management in Glasgow over the 6 months to 28 May 2024.

Salary histogram for Service Management in Glasgow

Service Management
Co-occurring Skills and Capabilities in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (14.29%) Microsoft Exchange
2 5 (11.90%) SharePoint
3 2 (4.76%) SAS
Applications
1 1 (2.38%) Microsoft Project
1 1 (2.38%) MS Visio
Business Applications
1 5 (11.90%) Dynamics CRM
2 4 (9.52%) Dynamics NAV
3 3 (7.14%) Remedy ITSM
Cloud Services
1 9 (21.43%) Azure
2 8 (19.05%) Microsoft 365
3 4 (9.52%) Dynamics 365
4 2 (4.76%) Power Automate
4 2 (4.76%) Power Platform
5 1 (2.38%) IaaS
5 1 (2.38%) PowerApps
Communications & Networking
1 7 (16.67%) DNS
2 3 (7.14%) VLAN
3 2 (4.76%) Structured Cabling
3 2 (4.76%) TCP/IP
3 2 (4.76%) Unified Communications
3 2 (4.76%) WAN
4 1 (2.38%) DHCP
Database & Business Intelligence
1 2 (4.76%) DTS
1 2 (4.76%) Power BI
2 1 (2.38%) Azure SQL Database
2 1 (2.38%) Data Warehouse
2 1 (2.38%) SQL Server
2 1 (2.38%) SQL Server Integration Services
2 1 (2.38%) SQL Server Reporting Services
Development Applications
1 1 (2.38%) JIRA
General
1 9 (21.43%) Social Skills
2 6 (14.29%) Telecoms
3 5 (11.90%) Public Sector
4 4 (9.52%) Finance
5 3 (7.14%) Analytical Skills
6 2 (4.76%) Banking
6 2 (4.76%) Influencing Skills
6 2 (4.76%) Retail
7 1 (2.38%) Manufacturing
Job Titles
1 13 (30.95%) Analyst
2 12 (28.57%) Support Analyst
3 7 (16.67%) 3rd Line Support
3 7 (16.67%) Architect
4 6 (14.29%) 3rd Line Support Analyst
5 5 (11.90%) Applications Support
5 5 (11.90%) Change Manager
6 4 (9.52%) Applications Support Analyst
6 4 (9.52%) Service Manager
7 3 (7.14%) Developer
7 3 (7.14%) Incident Manager
7 3 (7.14%) IT Manager
7 3 (7.14%) IT Services Manager
7 3 (7.14%) ITSM Architect
7 3 (7.14%) Service Architect
7 3 (7.14%) ServiceNow Architect
8 2 (4.76%) Business Change Manager
8 2 (4.76%) Deskside Analyst
8 2 (4.76%) Deskside Support
8 2 (4.76%) Deskside Support Analyst
Libraries, Frameworks & Software Standards
1 2 (4.76%) AngularJS
1 2 (4.76%) CSS
1 2 (4.76%) HTML
1 2 (4.76%) Twitter Bootstrap
1 2 (4.76%) Web Services
2 1 (2.38%) REST
Miscellaneous
1 6 (14.29%) Management Information System
2 4 (9.52%) Driving Licence
3 2 (4.76%) CMDB
3 2 (4.76%) iPhone
3 2 (4.76%) Legacy Systems
3 2 (4.76%) Onboarding
3 2 (4.76%) Video Conferencing
4 1 (2.38%) Cyber Threat
4 1 (2.38%) Enterprise Software
4 1 (2.38%) Operational Technology
Operating Systems
1 3 (7.14%) Windows
2 2 (4.76%) Android
2 2 (4.76%) Windows 10
3 1 (2.38%) Linux
Processes & Methodologies
1 21 (50.00%) ITIL
2 15 (35.71%) Change Management
2 15 (35.71%) Problem-Solving
3 13 (30.95%) ITSM
4 10 (23.81%) Incident Management
5 9 (21.43%) Actionable Insight
6 8 (19.05%) Continuous Improvement
6 8 (19.05%) Service Delivery
7 7 (16.67%) Problem Management
8 6 (14.29%) Budget Management
8 6 (14.29%) Decision-Making
8 6 (14.29%) IT Strategy
8 6 (14.29%) Project Delivery
8 6 (14.29%) Quality Management
8 6 (14.29%) Requirements Gathering
8 6 (14.29%) Stakeholder Management
8 6 (14.29%) User Acceptance Testing
8 6 (14.29%) Workshop Facilitation
9 5 (11.90%) CRM
10 4 (9.52%) Project Management
Programming Languages
1 7 (16.67%) PowerShell
2 5 (11.90%) SQL
3 1 (2.38%) C#
3 1 (2.38%) JavaScript
3 1 (2.38%) T-SQL
Qualifications
1 7 (16.67%) Security Cleared
2 6 (14.29%) SC Cleared
3 4 (9.52%) Degree
4 2 (4.76%) ITIL Certification
5 1 (2.38%) Azure Certification
5 1 (2.38%) PMP
Quality Assurance & Compliance
1 6 (14.29%) QA
2 3 (7.14%) COBIT
3 1 (2.38%) ISO 9001
3 1 (2.38%) TickIT
System Software
1 9 (21.43%) Active Directory
2 1 (2.38%) Hyper-V
2 1 (2.38%) VMware Infrastructure
2 1 (2.38%) vSphere
Systems Management
1 6 (14.29%) Microsoft Intune
2 3 (7.14%) OpenView
Vendors
1 10 (23.81%) Microsoft
2 5 (11.90%) ServiceNow
3 3 (7.14%) BMC
3 3 (7.14%) HP
3 3 (7.14%) Remedy
4 2 (4.76%) Polycom
5 1 (2.38%) VMware