ITSM Jobs in Gloucestershire

IT Service Management (ITSM)
South West > Gloucestershire

The table below provides summary statistics for permanent job vacancies advertised in Gloucestershire requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 10 June 2024, comparing them to the same period in the previous two years.

6 months to
10 Jun 2024
Same period 2023 Same period 2022
Rank 117 78 126
Rank change year-on-year -39 +48 -
Permanent jobs citing ITSM 12 37 6
As % of all permanent jobs advertised in Gloucestershire 0.65% 3.09% 0.42%
As % of the Processes & Methodologies category 0.77% 3.18% 0.43%
Number of salaries quoted 5 2 5
10th Percentile - - £18,850
25th Percentile £24,500 £46,250 £19,000
Median annual salary (50th Percentile) £35,000 £47,500 £26,000
Median % change year-on-year -26.32% +82.69% -
75th Percentile £38,125 £48,750 £49,875
90th Percentile £52,000 - £88,950
South West median annual salary £42,500 £38,784 £30,000
% change year-on-year +9.58% +29.28% -23.91%

All Process and Methodology Skills
Gloucestershire

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Gloucestershire.

Permanent vacancies with a requirement for process or methodology skills 1,567 1,165 1,400
As % of all permanent jobs advertised in Gloucestershire 84.25% 97.33% 96.89%
Number of salaries quoted 1,093 472 772
10th Percentile £27,500 £30,000 £30,000
25th Percentile £37,250 £40,750 £37,500
Median annual salary (50th Percentile) £50,000 £55,250 £50,000
Median % change year-on-year -9.50% +10.50% +4.03%
75th Percentile £63,750 £73,750 £63,750
90th Percentile £80,000 £82,500 £71,250
South West median annual salary £51,500 £54,000 £50,000
% change year-on-year -4.63% +8.00% +7.93%

ITSM
Job Vacancy Trend in Gloucestershire

Job postings citing ITSM as a proportion of all IT jobs advertised in Gloucestershire.

Job vacancy trend for ITSM in Gloucestershire

ITSM
Salary Trend in Gloucestershire

3-month moving average salary quoted in jobs citing ITSM in Gloucestershire.

Salary trend for ITSM in Gloucestershire

ITSM
Salary Histogram in Gloucestershire

Salary distribution for jobs citing ITSM in Gloucestershire over the 6 months to 10 June 2024.

Salary histogram for ITSM in Gloucestershire

ITSM
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Gloucestershire region over the 6 months to 10 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cheltenham - 7 £36,250 -
Gloucester -38 1 - -
ITSM
South West

ITSM
Co-occurring Skills and Capabilities in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (25.00%) Microsoft Exchange
2 2 (16.67%) SharePoint
Applications
1 1 (8.33%) Microsoft Office
Cloud Services
1 9 (75.00%) Microsoft 365
2 7 (58.33%) Azure
3 5 (41.67%) Entra ID
3 5 (41.67%) IaaS
3 5 (41.67%) PaaS
3 5 (41.67%) Power Platform
4 2 (16.67%) OneDrive
4 2 (16.67%) WhatsApp
Communications & Networking
1 7 (58.33%) DHCP
1 7 (58.33%) DNS
2 5 (41.67%) LAN
2 5 (41.67%) WAN
2 5 (41.67%) Wi-Fi
3 3 (25.00%) Firewall
3 3 (25.00%) Wireless
4 2 (16.67%) NetScaler
4 2 (16.67%) SAN
4 2 (16.67%) TCP/IP
4 2 (16.67%) VPN
5 1 (8.33%) Remote Desktop
General
1 5 (41.67%) Social Skills
2 1 (8.33%) Organisational Skills
Job Titles
1 6 (50.00%) Operations Engineer
2 5 (41.67%) Infrastructure Engineer
2 5 (41.67%) Infrastructure Operations Engineer
3 2 (16.67%) 1st Line Engineer
3 2 (16.67%) 1st Line Support
3 2 (16.67%) 1st Line Support Engineer
3 2 (16.67%) Lead
3 2 (16.67%) Senior
3 2 (16.67%) Senior Infrastructure Engineer
3 2 (16.67%) Senior Operations Engineer
3 2 (16.67%) Service Desk Team Leader
3 2 (16.67%) Support Engineer
3 2 (16.67%) Team Leader
4 1 (8.33%) IT Manager
4 1 (8.33%) Network Engineer
4 1 (8.33%) Network Operations Engineer
4 1 (8.33%) NOC Engineer
Miscellaneous
1 6 (50.00%) Driving Licence
2 2 (16.67%) Replication
3 1 (8.33%) CMDB
3 1 (8.33%) Data Centre
3 1 (8.33%) Management Information System
Operating Systems
1 4 (33.33%) Windows
2 3 (25.00%) Windows Server
3 2 (16.67%) Windows Server 2016
3 2 (16.67%) Windows Server 2019
4 1 (8.33%) Apple iOS
4 1 (8.33%) Linux
Processes & Methodologies
1 12 (100.00%) ITIL
2 8 (66.67%) Service Management
3 5 (41.67%) Customer Service
3 5 (41.67%) Digital Strategy
3 5 (41.67%) Ergonomics
3 5 (41.67%) Human Factors
3 5 (41.67%) Infrastructure Engineering
3 5 (41.67%) Physics
4 3 (25.00%) Mentoring
5 2 (16.67%) Coaching
5 2 (16.67%) Disaster Recovery
5 2 (16.67%) Multi-Factor Authentication
5 2 (16.67%) Service Delivery
5 2 (16.67%) Two-Factor Authentication
6 1 (8.33%) Asset Management
6 1 (8.33%) Change Control
6 1 (8.33%) Line Management
6 1 (8.33%) Release Management
6 1 (8.33%) Use Case
6 1 (8.33%) User Experience
Programming Languages
1 2 (16.67%) PowerShell
2 1 (8.33%) C
Qualifications
1 7 (58.33%) Network+ Certification
2 5 (41.67%) A+ Certification
3 3 (25.00%) CCNA
3 3 (25.00%) Cisco Certification
3 3 (25.00%) Microsoft Certification
4 2 (16.67%) Security Cleared
5 1 (8.33%) ITIL Certification
5 1 (8.33%) MCSE
System Software
1 10 (83.33%) Active Directory
2 3 (25.00%) XenDesktop
3 2 (16.67%) VMware ESXi
3 2 (16.67%) VMware Infrastructure
4 1 (8.33%) XenApp
Systems Management
1 4 (33.33%) Microsoft Intune
2 3 (25.00%) SCCM
3 2 (16.67%) vCenter Server
3 2 (16.67%) WSUS
4 1 (8.33%) Nagios
Vendors
1 10 (83.33%) Microsoft
2 7 (58.33%) Veeam
3 3 (25.00%) Citrix
4 2 (16.67%) Meraki
4 2 (16.67%) Meru Networks
4 2 (16.67%) Sophos
4 2 (16.67%) VMware
5 1 (8.33%) Cisco