Support Engineer Jobs in Gloucestershire

Support Engineer
South West > Gloucestershire

The median Support Engineer salary in Gloucestershire is £32,000 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 48 86 97
Rank change year-on-year +38 +11 -3
Permanent jobs requiring a Support Engineer 96 30 31
As % of all permanent jobs advertised in Gloucestershire 5.51% 2.42% 2.34%
As % of the Job Titles category 5.69% 2.84% 2.41%
Number of salaries quoted 82 27 29
10th Percentile £25,000 £22,800 £25,000
25th Percentile £28,500 £26,110 £25,500
Median annual salary (50th Percentile) £32,000 £30,000 £35,000
Median % change year-on-year +6.67% -14.29% +29.63%
75th Percentile £38,000 £45,000 £52,000
90th Percentile £40,450 £46,500 £55,000
South West median annual salary £32,500 £32,250 £34,000
% change year-on-year +0.78% -5.15% +21.43%

All Permanent IT Job Vacancies
Gloucestershire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Gloucestershire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Gloucestershire with a recognized job title 1,687 1,057 1,286
% of permanent jobs with a recognized job title 96.84% 85.24% 97.28%
Number of salaries quoted 1,238 487 765
10th Percentile £27,500 £30,500 £28,750
25th Percentile £35,000 £37,750 £37,228
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% +4.03%
75th Percentile £61,250 £72,500 £63,750
90th Percentile £75,000 £81,750 £71,250
South West median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +11.11%

Support Engineer
Job Vacancy Trend in Gloucestershire

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in Gloucestershire.

Job vacancy trend for Support Engineer in Gloucestershire

Support Engineer
Salary Trend in Gloucestershire

3-month moving average salary quoted in jobs citing Support Engineer in Gloucestershire.

Salary trend for Support Engineer in Gloucestershire

Support Engineer
Salary Histogram in Gloucestershire

Salary distribution for jobs citing Support Engineer in Gloucestershire over the 6 months to 20 May 2024.

Salary histogram for Support Engineer in Gloucestershire

Support Engineer
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Gloucestershire region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Gloucester +26 35 £36,000 -20.00% 6
Cheltenham +5 13 £33,000 +10.00%
Stroud - 11 £26,000 - 1
Tewkesbury - 6 £31,250 -
Fairford - 1 £24,000 -
Support Engineer
South West

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Gloucestershire

For the 6 months to 20 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Gloucestershire region featuring Support Engineer in the job title.

1 43 (44.79%) Windows
2 32 (33.33%) Microsoft
2 32 (33.33%) Microsoft 365
3 29 (30.21%) Telecoms
3 29 (30.21%) Social Skills
4 26 (27.08%) Firewall
5 24 (25.00%) Customer Service
6 22 (22.92%) Active Directory
6 22 (22.92%) ITIL
7 20 (20.83%) Problem-Solving
8 19 (19.79%) Azure
8 19 (19.79%) Security Cleared
9 17 (17.71%) Military
10 16 (16.67%) Windows Server
11 15 (15.63%) VPN
12 14 (14.58%) Time Management
13 13 (13.54%) Microsoft Office
13 13 (13.54%) Wireless
14 12 (12.50%) VMware
14 12 (12.50%) DV Cleared
15 11 (11.46%) Fault Analysis
15 11 (11.46%) Windows 10
15 11 (11.46%) B2B
15 11 (11.46%) Customer Experience
16 10 (10.42%) LAN
16 10 (10.42%) WAN
16 10 (10.42%) SQL
16 10 (10.42%) VMware Infrastructure
16 10 (10.42%) Incident Management
17 9 (9.38%) Hyper-V

Support Engineer Skill Set
Co-occurring Skills and Capabilities in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (7.29%) Microsoft Exchange
2 6 (6.25%) SharePoint
Applications
1 13 (13.54%) Microsoft Office
2 8 (8.33%) Microsoft Excel
2 8 (8.33%) Microsoft PowerPoint
Business Applications
1 2 (2.08%) Oracle Receivables
Cloud Services
1 32 (33.33%) Microsoft 365
2 19 (19.79%) Azure
3 3 (3.13%) WhatsApp
4 2 (2.08%) Entra ID
5 1 (1.04%) OneDrive
Communications & Networking
1 26 (27.08%) Firewall
2 15 (15.63%) VPN
3 13 (13.54%) Wireless
4 10 (10.42%) LAN
4 10 (10.42%) WAN
5 8 (8.33%) SDH
6 7 (7.29%) SAN
7 6 (6.25%) DHCP
7 6 (6.25%) TCP/IP
8 5 (5.21%) DNS
8 5 (5.21%) Remote Desktop
9 4 (4.17%) Wi-Fi
10 3 (3.13%) DWDM
10 3 (3.13%) Ethernet
10 3 (3.13%) GPON
10 3 (3.13%) MPLS
10 3 (3.13%) VoIP
11 2 (2.08%) Internet
11 2 (2.08%) IPv4
11 2 (2.08%) SNMP
Database & Business Intelligence
1 6 (6.25%) SQL Server
2 2 (2.08%) Crystal Reports
2 2 (2.08%) Oracle Reports
Development Applications
1 2 (2.08%) Visual Studio
2 1 (1.04%) GitLab
General
1 29 (30.21%) Social Skills
1 29 (30.21%) Telecoms
2 17 (17.71%) Military
3 9 (9.38%) Automotive
4 8 (8.33%) Analytical Skills
4 8 (8.33%) Finance
4 8 (8.33%) Inclusion and Diversity
4 8 (8.33%) Organisational Skills
5 3 (3.13%) Advertising
5 3 (3.13%) Manufacturing
6 1 (1.04%) Marketing
Miscellaneous
1 9 (9.38%) iPhone
2 7 (7.29%) Driving Licence
2 7 (7.29%) Fibre Optics
3 6 (6.25%) CCTV
4 4 (4.17%) Replication
5 2 (2.08%) Augmented Reality
5 2 (2.08%) Virtual Reality
6 1 (1.04%) Robotics
Operating Systems
1 43 (44.79%) Windows
2 16 (16.67%) Windows Server
3 11 (11.46%) Windows 10
4 9 (9.38%) Android
4 9 (9.38%) Linux
5 4 (4.17%) Windows Server 2012
5 4 (4.17%) Windows Server 2016
6 2 (2.08%) Solaris
6 2 (2.08%) Windows 2000
6 2 (2.08%) Windows 8
6 2 (2.08%) Windows XP
Processes & Methodologies
1 24 (25.00%) Customer Service
2 22 (22.92%) ITIL
3 20 (20.83%) Problem-Solving
4 14 (14.58%) Time Management
5 11 (11.46%) B2B
5 11 (11.46%) Customer Experience
5 11 (11.46%) Fault Analysis
6 10 (10.42%) Incident Management
7 7 (7.29%) Creative Problem-Solving
8 6 (6.25%) Migration
8 6 (6.25%) Virtual Environments
9 5 (5.21%) Disaster Recovery
10 4 (4.17%) Antivirus Management
10 4 (4.17%) Problem Management
11 3 (3.13%) ITSM
11 3 (3.13%) Mobile Device Management
11 3 (3.13%) Service Management
12 2 (2.08%) Analytical Thinking
12 2 (2.08%) Network Management
12 2 (2.08%) Presales
Programming Languages
1 10 (10.42%) SQL
2 7 (7.29%) C#
2 7 (7.29%) Java
2 7 (7.29%) Python
3 3 (3.13%) PowerShell
Qualifications
1 19 (19.79%) Security Cleared
2 12 (12.50%) DV Cleared
3 9 (9.38%) Degree
4 8 (8.33%) CCNA
4 8 (8.33%) Cisco Certification
4 8 (8.33%) HNC
4 8 (8.33%) ITIL Certification
5 7 (7.29%) Microsoft Certification
6 5 (5.21%) SC Cleared
7 3 (3.13%) MCSE
7 3 (3.13%) Network+ Certification
8 2 (2.08%) DBS Check
8 2 (2.08%) MCDST
8 2 (2.08%) MCITP
8 2 (2.08%) MCSA
Quality Assurance & Compliance
1 6 (6.25%) GDPR
2 4 (4.17%) SLA
3 1 (1.04%) Cyber Essentials
System Software
1 22 (22.92%) Active Directory
2 10 (10.42%) VMware Infrastructure
3 9 (9.38%) Hyper-V
4 2 (2.08%) Virtual Servers
5 1 (1.04%) VMware ESXi
Systems Management
1 9 (9.38%) SCCM
2 4 (4.17%) WSUS
3 1 (1.04%) FortiGate
3 1 (1.04%) Microsoft Intune
3 1 (1.04%) vCenter Server
Vendors
1 32 (33.33%) Microsoft
2 12 (12.50%) VMware
3 8 (8.33%) Dell
3 8 (8.33%) ServiceNow
4 5 (5.21%) Cisco
5 4 (4.17%) Sophos
5 4 (4.17%) Veeam
6 2 (2.08%) Oracle
7 1 (1.04%) Acronis
7 1 (1.04%) Atlassian
7 1 (1.04%) Datto
7 1 (1.04%) Draytek