2nd Line Support Jobs in Hampshire

Second Line Support
South East > Hampshire

The median Second Line Support salary in Hampshire is £30,000 per year according to job vacancies posted during the 6 months to 28 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 141 122 214
Rank change year-on-year -19 +92 -52
Permanent jobs requiring a 2nd Line Support 54 44 46
As % of all permanent jobs advertised in Hampshire 1.29% 1.56% 0.85%
As % of the Job Titles category 1.36% 1.65% 0.88%
Number of salaries quoted 53 40 44
10th Percentile £26,250 £25,525 £23,500
25th Percentile £28,500 £27,975 £24,875
Median annual salary (50th Percentile) £30,000 £30,450 £27,500
Median % change year-on-year -1.48% +10.73% -12.70%
75th Percentile £33,750 £35,400 £29,500
90th Percentile £38,700 £39,000 £33,750
South East median annual salary £30,000 £30,500 £28,000
% change year-on-year -1.64% +8.93% -

All Permanent IT Job Vacancies
Hampshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hampshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hampshire with a recognized job title 3,970 2,660 5,248
% of permanent jobs with a recognized job title 94.68% 94.33% 97.26%
Number of salaries quoted 3,098 1,985 3,607
10th Percentile £27,000 £28,500 £29,750
25th Percentile £37,500 £37,500 £38,000
Median annual salary (50th Percentile) £50,000 £53,500 £52,500
Median % change year-on-year -6.54% +1.90% +10.53%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £75,000 £81,250 £81,250
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

2nd Line Support
Job Vacancy Trend in Hampshire

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Hampshire.

Job vacancy trend for 2nd Line Support in Hampshire

2nd Line Support
Salary Trend in Hampshire

3-month moving average salary quoted in jobs citing 2nd Line Support in Hampshire.

Salary trend for 2nd Line Support in Hampshire

2nd Line Support
Salary Histogram in Hampshire

Salary distribution for jobs citing 2nd Line Support in Hampshire over the 6 months to 28 May 2024.

Salary histogram for 2nd Line Support in Hampshire

2nd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Southampton +22 30 £30,000 +1.69%
Eastleigh -11 8 £37,000 +2.78%
Fareham +10 6 £27,500 +10.00%
Basingstoke -19 2 £28,750 -9.87% 1
Farnborough +7 1 £27,500 -9.84%
Andover -9 1 £32,500 +14.04%
Winchester -17 1 £25,000 -16.67% 3
Ringwood - 1 £30,000 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Hampshire

For the 6 months to 28 May 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hampshire region featuring 2nd Line Support in the job title.

1 38 (70.37%) Microsoft
2 36 (66.67%) Windows
3 35 (64.81%) Microsoft 365
4 32 (59.26%) Active Directory
5 25 (46.30%) Windows Server
6 22 (40.74%) ITIL
7 21 (38.89%) Microsoft Exchange
7 21 (38.89%) Windows 10
7 21 (38.89%) Hyper-V
8 19 (35.19%) Firewall
9 17 (31.48%) Citrix
10 16 (29.63%) XenApp
11 15 (27.78%) Problem-Solving
12 14 (25.93%) DHCP
12 14 (25.93%) TCP/IP
12 14 (25.93%) DNS
12 14 (25.93%) VMware
12 14 (25.93%) VMware Infrastructure
13 13 (24.07%) SQL
14 12 (22.22%) SharePoint
14 12 (22.22%) Organisational Skills
14 12 (22.22%) Customer Service
14 12 (22.22%) Windows 7
14 12 (22.22%) Azure
14 12 (22.22%) XenDesktop
14 12 (22.22%) VirtualBox
14 12 (22.22%) Entra ID
14 12 (22.22%) Windows 8
15 9 (16.67%) Law
15 9 (16.67%) Telecoms

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (38.89%) Microsoft Exchange
2 12 (22.22%) SharePoint
3 1 (1.85%) Confluence
Applications
1 5 (9.26%) Microsoft Office
Cloud Services
1 35 (64.81%) Microsoft 365
2 12 (22.22%) Azure
2 12 (22.22%) Entra ID
3 5 (9.26%) Mimecast
3 5 (9.26%) OneDrive
4 1 (1.85%) AWS
4 1 (1.85%) SaaS
Communications & Networking
1 19 (35.19%) Firewall
2 14 (25.93%) DHCP
2 14 (25.93%) DNS
2 14 (25.93%) TCP/IP
3 6 (11.11%) VoIP
4 4 (7.41%) VLAN
5 3 (5.56%) LAN
5 3 (5.56%) WAN
6 1 (1.85%) Broadband
6 1 (1.85%) Internet
6 1 (1.85%) Remote Desktop
Database & Business Intelligence
1 2 (3.70%) SQL Server
2 1 (1.85%) Amazon RDS
Development Applications
1 2 (3.70%) Hudson
2 1 (1.85%) JIRA
General
1 12 (22.22%) Organisational Skills
2 9 (16.67%) Analytical Skills
2 9 (16.67%) Law
2 9 (16.67%) Telecoms
3 6 (11.11%) Social Skills
4 4 (7.41%) Legal
5 1 (1.85%) Finance
5 1 (1.85%) Retail
Miscellaneous
1 2 (3.70%) Driving Licence
1 2 (3.70%) Management Information System
Operating Systems
1 36 (66.67%) Windows
2 25 (46.30%) Windows Server
3 21 (38.89%) Windows 10
4 12 (22.22%) Windows 7
4 12 (22.22%) Windows 8
5 5 (9.26%) Windows Server 2016
6 1 (1.85%) Android
6 1 (1.85%) Apple iOS
6 1 (1.85%) Linux
6 1 (1.85%) Windows Server 2012
Processes & Methodologies
1 22 (40.74%) ITIL
2 15 (27.78%) Problem-Solving
3 12 (22.22%) Customer Service
4 9 (16.67%) Data Protection
5 6 (11.11%) Antivirus Management
6 5 (9.26%) Incident Management
6 5 (9.26%) Line Management
7 3 (5.56%) Change Management
7 3 (5.56%) Customer Experience
7 3 (5.56%) Customer Requirements
7 3 (5.56%) Infrastructure Maintenance
8 2 (3.70%) Agile
8 2 (3.70%) Change Control
8 2 (3.70%) Information Management
8 2 (3.70%) Problem Management
8 2 (3.70%) Workflow
9 1 (1.85%) Configuration Management
9 1 (1.85%) Disaster Recovery
9 1 (1.85%) Mathematics
9 1 (1.85%) Migration
Programming Languages
1 13 (24.07%) SQL
2 2 (3.70%) PowerShell
3 1 (1.85%) Python
Qualifications
1 2 (3.70%) Microsoft Certification
1 2 (3.70%) SC Cleared
1 2 (3.70%) Security Cleared
2 1 (1.85%) CCNA
2 1 (1.85%) Cisco Certification
Quality Assurance & Compliance
1 3 (5.56%) SLA
2 2 (3.70%) QA
3 1 (1.85%) Cyber Essentials
3 1 (1.85%) Cyber Essentials PLUS
3 1 (1.85%) GDPR
3 1 (1.85%) ISO/IEC 27001
System Software
1 32 (59.26%) Active Directory
2 21 (38.89%) Hyper-V
3 16 (29.63%) XenApp
4 14 (25.93%) VMware Infrastructure
5 12 (22.22%) VirtualBox
5 12 (22.22%) XenDesktop
6 2 (3.70%) Virtual Desktop
7 1 (1.85%) VMware ESXi
Systems Management
1 6 (11.11%) Microsoft Intune
2 5 (9.26%) WSUS
3 1 (1.85%) Dell DRAC
3 1 (1.85%) vCenter Server
Vendors
1 38 (70.37%) Microsoft
2 17 (31.48%) Citrix
3 14 (25.93%) VMware
4 6 (11.11%) Acronis
5 5 (9.26%) Apple
5 5 (9.26%) Sophos
5 5 (9.26%) Ubiquiti
6 4 (7.41%) Dell
6 4 (7.41%) HP
7 1 (1.85%) Veeam