Customer Experience Jobs in Hertfordshire

Customer Experience (CX)
East of England > Hertfordshire

The table below provides summary statistics for permanent job vacancies advertised in Hertfordshire requiring Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Experience over the 6 months leading up to 11 June 2024, comparing them to the same period in the previous two years.

6 months to
11 Jun 2024
Same period 2023 Same period 2022
Rank 93 90 93
Rank change year-on-year -3 +3 +2
Permanent jobs citing Customer Experience 23 41 66
As % of all permanent jobs advertised in Hertfordshire 1.05% 2.52% 3.02%
As % of the Processes & Methodologies category 1.39% 2.70% 3.24%
Number of salaries quoted 20 9 16
10th Percentile £26,813 £25,150 -
25th Percentile £31,198 £26,000 £26,250
Median annual salary (50th Percentile) £60,000 £30,500 £47,000
Median % change year-on-year +96.72% -35.11% -29.32%
75th Percentile £67,500 £50,750 £60,313
90th Percentile £81,250 £58,750 £127,500
East of England median annual salary £47,500 £50,000 £48,250
% change year-on-year -5.00% +3.63% +1.58%

All Process and Methodology Skills
Hertfordshire

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Hertfordshire.

Permanent vacancies with a requirement for process or methodology skills 1,657 1,519 2,036
As % of all permanent jobs advertised in Hertfordshire 75.59% 93.36% 93.01%
Number of salaries quoted 1,300 691 898
10th Percentile £25,809 £28,500 £26,250
25th Percentile £36,250 £42,500 £37,500
Median annual salary (50th Percentile) £52,500 £57,500 £55,000
Median % change year-on-year -8.70% +4.55% +4.76%
75th Percentile £65,000 £67,500 £67,500
90th Percentile £76,000 £77,500 £80,000
East of England median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -

Customer Experience
Job Vacancy Trend in Hertfordshire

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Customer Experience in Hertfordshire

Customer Experience
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing Customer Experience in Hertfordshire.

Salary trend for Customer Experience in Hertfordshire

Customer Experience
Salary Histogram in Hertfordshire

Salary distribution for jobs citing Customer Experience in Hertfordshire over the 6 months to 11 June 2024.

Salary histogram for Customer Experience in Hertfordshire

Customer Experience
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the Hertfordshire region over the 6 months to 11 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stevenage -9 4 £60,000 +166.67%
Hatfield +17 3 £77,500 -
Rickmansworth - 3 £65,000 - 1
Royston - 3 £31,198 -
Watford +15 2 - - 3
Waltham Cross - 2 £15,000 -
St Albans 0 1 - -
Hemel Hempstead -25 1 £60,000 +130.77% 3
Bishop's Stortford - 1 £50,000 -
Borehamwood - 1 £28,250 -
Customer Experience
East of England

Customer Experience
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.35%) CMS
Applications
1 2 (8.70%) Microsoft Office
2 1 (4.35%) Adobe Illustrator
2 1 (4.35%) Adobe XD
2 1 (4.35%) Photoshop
Cloud Services
1 5 (21.74%) SaaS
2 2 (8.70%) Google Workspace
2 2 (8.70%) Microsoft 365
3 1 (4.35%) AWS
3 1 (4.35%) Azure
3 1 (4.35%) Azure Sentinel
3 1 (4.35%) Cloud Computing
3 1 (4.35%) Figma
3 1 (4.35%) IaaS
3 1 (4.35%) Miro
3 1 (4.35%) PaaS
Communications & Networking
1 1 (4.35%) SAN
Database & Business Intelligence
1 2 (8.70%) Data Warehouse
2 1 (4.35%) Amazon QuickSight
2 1 (4.35%) Tableau
Development Applications
1 1 (4.35%) Appium
1 1 (4.35%) JIRA
1 1 (4.35%) Selenium
General
1 7 (30.43%) Social Skills
2 6 (26.09%) Analytical Skills
2 6 (26.09%) Finance
3 5 (21.74%) Retail
4 4 (17.39%) Marketing
5 3 (13.04%) Presentation Skills
6 1 (4.35%) Games
6 1 (4.35%) iGaming
6 1 (4.35%) Legal
Job Titles
1 5 (21.74%) Analyst
1 5 (21.74%) Senior
2 4 (17.39%) Senior Systems Engineer
2 4 (17.39%) Systems Engineer
3 3 (13.04%) Client Services Manager
3 3 (13.04%) Delivery Manager
3 3 (13.04%) Logistics Analyst
3 3 (13.04%) Service Delivery Manager
3 3 (13.04%) Service Manager
4 2 (8.70%) Administrator
4 2 (8.70%) Data Administrator
4 2 (8.70%) Information Analyst
4 2 (8.70%) IT Analyst
4 2 (8.70%) Programme Analyst
5 1 (4.35%) Designer
5 1 (4.35%) Developer
5 1 (4.35%) Digital Designer
5 1 (4.35%) Product Manager
5 1 (4.35%) Senior Developer
5 1 (4.35%) SIEM Engineer
Libraries, Frameworks & Software Standards
1 3 (13.04%) HTML
2 1 (4.35%) .NET
2 1 (4.35%) .NET Framework
2 1 (4.35%) CSS
Miscellaneous
1 4 (17.39%) Robotics
2 3 (13.04%) Analytical Mindset
2 3 (13.04%) Driving Licence
2 3 (13.04%) Mobile App
2 3 (13.04%) Onboarding
3 2 (8.70%) Self-Motivation
4 1 (4.35%) Animation
4 1 (4.35%) Legacy Applications
4 1 (4.35%) Motion Graphics
Processes & Methodologies
1 7 (30.43%) Customer Service
1 7 (30.43%) Problem-Solving
2 5 (21.74%) Analytics
3 3 (13.04%) Agile
3 3 (13.04%) Continuous Improvement
3 3 (13.04%) Customer Retention
3 3 (13.04%) Data Visualisation
3 3 (13.04%) E-Commerce
3 3 (13.04%) Logistics
3 3 (13.04%) Open Source
3 3 (13.04%) Service Delivery
3 3 (13.04%) Test Automation
3 3 (13.04%) Visualisation
4 2 (8.70%) ERP
4 2 (8.70%) Information Security
4 2 (8.70%) Mathematics
4 2 (8.70%) Mobile Development
4 2 (8.70%) Time Management
5 1 (4.35%) Computer Science
5 1 (4.35%) Copywriting
Programming Languages
1 5 (21.74%) Python
2 3 (13.04%) SQL
3 1 (4.35%) C#
3 1 (4.35%) C++
3 1 (4.35%) JavaScript
Qualifications
1 12 (52.17%) Degree
2 4 (17.39%) Master's Degree
3 1 (4.35%) CISSP
3 1 (4.35%) Computer Science Degree
3 1 (4.35%) ISSEP
Quality Assurance & Compliance
1 1 (4.35%) SLA
Systems Management
1 1 (4.35%) QRadar
Vendors
1 2 (8.70%) Google
2 1 (4.35%) Salesforce
2 1 (4.35%) Splunk