Service Delivery Jobs in Hertfordshire

Service Delivery
East of England > Hertfordshire

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 69 58 86
Rank change year-on-year -11 +28 0
Permanent jobs citing Service Delivery 51 77 67
As % of all permanent jobs advertised in Hertfordshire 2.48% 4.43% 3.14%
As % of the Processes & Methodologies category 3.18% 4.71% 3.37%
Number of salaries quoted 41 48 43
10th Percentile - £22,850 -
25th Percentile £26,250 £25,188 £27,500
Median annual salary (50th Percentile) £38,000 £35,000 £57,500
Median % change year-on-year +8.57% -39.13% -
75th Percentile £52,250 £49,250 £65,000
90th Percentile £67,500 £52,875 -
East of England median annual salary £38,000 £40,000 £47,126
% change year-on-year -5.00% -15.12% +20.84%

All Process and Methodology Skills
Hertfordshire

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,605 1,635 1,988
As % of all permanent jobs advertised in Hertfordshire 78.10% 94.02% 93.20%
Number of salaries quoted 1,272 726 892
10th Percentile £25,809 £28,625 £26,250
25th Percentile £36,250 £44,063 £37,500
Median annual salary (50th Percentile) £52,500 £57,500 £55,000
Median % change year-on-year -8.70% +4.55% +4.76%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £75,900 £79,375 £79,875
East of England median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -

Service Delivery
Job Vacancy Trend in Hertfordshire

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Service Delivery in Hertfordshire

Service Delivery
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing Service Delivery in Hertfordshire.

Salary trend for Service Delivery in Hertfordshire

Service Delivery
Salary Histogram in Hertfordshire

Salary distribution for jobs citing Service Delivery in Hertfordshire over the 6 months to 28 May 2024.

Salary histogram for Service Delivery in Hertfordshire

Service Delivery
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stevenage -15 12 £40,000 +66.67% 5
Letchworth - 7 £27,500 - 1
Watford +10 6 £27,500 +5.77% 4
Hemel Hempstead -3 6 £42,500 +6.25% 5
Hatfield +20 4 £35,000 -22.22% 2
Hitchin - 4 £38,000 -
Rickmansworth - 3 £65,000 -
Service Delivery
East of England

Service Delivery
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (13.73%) SharePoint
2 5 (9.80%) Microsoft Exchange
3 4 (7.84%) SAS
4 1 (1.96%) Apache
4 1 (1.96%) IBM Domino
4 1 (1.96%) Tomcat
Applications
1 8 (15.69%) Microsoft Office
2 4 (7.84%) Microsoft Project
3 3 (5.88%) Microsoft Excel
4 1 (1.96%) Microsoft PowerPoint
Business Applications
1 1 (1.96%) Oracle ERP
Cloud Services
1 11 (21.57%) Microsoft 365
2 10 (19.61%) Azure
3 4 (7.84%) Google Workspace
4 3 (5.88%) SaaS
5 2 (3.92%) Power Platform
Communications & Networking
1 7 (13.73%) Internet
2 6 (11.76%) LAN
2 6 (11.76%) Wireless
3 4 (7.84%) Firewall
3 4 (7.84%) HTTPS
3 4 (7.84%) iSCSI
3 4 (7.84%) SAN
3 4 (7.84%) VLAN
3 4 (7.84%) VPN
3 4 (7.84%) WAN
4 3 (5.88%) DHCP
4 3 (5.88%) DNS
5 2 (3.92%) NAS
5 2 (3.92%) OSPF
5 2 (3.92%) TCP/IP
5 2 (3.92%) WLAN
Database & Business Intelligence
1 2 (3.92%) Power BI
2 1 (1.96%) Data Warehouse
2 1 (1.96%) MySQL
2 1 (1.96%) SQL Server
General
1 23 (45.10%) Social Skills
2 10 (19.61%) Presentation Skills
3 7 (13.73%) Retail
4 6 (11.76%) Influencing Skills
5 4 (7.84%) Legal
6 3 (5.88%) Marketing
7 2 (3.92%) Aerospace
7 2 (3.92%) Analytical Skills
7 2 (3.92%) Finance
7 2 (3.92%) Fire and Rescue
7 2 (3.92%) Inclusion and Diversity
7 2 (3.92%) Local Government
7 2 (3.92%) Public Sector
8 1 (1.96%) Billing
8 1 (1.96%) Manufacturing
Job Titles
1 10 (19.61%) Delivery Manager
1 10 (19.61%) Service Delivery Manager
1 10 (19.61%) Service Manager
2 8 (15.69%) Analyst
2 8 (15.69%) Support Analyst
3 7 (13.73%) Business Support Analyst
3 7 (13.73%) Business Systems Analyst
3 7 (13.73%) Systems Analyst
3 7 (13.73%) Systems Support
3 7 (13.73%) Systems Support Analyst
4 6 (11.76%) IT Support
5 5 (9.80%) IT Engineer
6 4 (7.84%) Business Manager
6 4 (7.84%) Business Project Manager
6 4 (7.84%) Business Systems Manager
6 4 (7.84%) DBA
6 4 (7.84%) Field Support Engineer
6 4 (7.84%) IT Support Engineer
6 4 (7.84%) Network Manager
6 4 (7.84%) Systems Manager
Libraries, Frameworks & Software Standards
1 3 (5.88%) HTML
2 1 (1.96%) .NET
Miscellaneous
1 7 (13.73%) Product Ownership
2 6 (11.76%) Management Information System
3 5 (9.80%) Data Centre
3 5 (9.80%) Enterprise Software
4 4 (7.84%) Digital Signage
5 3 (5.88%) Mobile App
5 3 (5.88%) Onboarding
6 2 (3.92%) CMDB
6 2 (3.92%) Cyber Threat
6 2 (3.92%) Public Cloud
6 2 (3.92%) Security Posture
6 2 (3.92%) Smartcard
7 1 (1.96%) Data Protection Act
7 1 (1.96%) Enterprise Storage
7 1 (1.96%) Self-Motivation
7 1 (1.96%) Virtual Team
Operating Systems
1 6 (11.76%) Windows
2 3 (5.88%) Linux
2 3 (5.88%) Windows Server
3 2 (3.92%) Windows Server 2019
4 1 (1.96%) NetWare
4 1 (1.96%) Solaris
4 1 (1.96%) SUSE
4 1 (1.96%) Unix
4 1 (1.96%) Windows 10
Processes & Methodologies
1 15 (29.41%) Customer Service
2 14 (27.45%) ITIL
3 11 (21.57%) Project Delivery
3 11 (21.57%) Project Management
4 10 (19.61%) Stakeholder Management
5 7 (13.73%) Cybersecurity
5 7 (13.73%) Disaster Recovery
6 5 (9.80%) Change Management
6 5 (9.80%) Presales
6 5 (9.80%) Risk Management
7 4 (7.84%) Business Process Analysis
7 4 (7.84%) Change Control
7 4 (7.84%) CRM
7 4 (7.84%) Customer Engagement
7 4 (7.84%) Incident Management
7 4 (7.84%) Kalman Filter
7 4 (7.84%) Performance Monitoring
7 4 (7.84%) Problem Management
7 4 (7.84%) Service Delivery Management
7 4 (7.84%) Time Management
Programming Languages
1 2 (3.92%) PowerShell
2 1 (1.96%) ActionScript
2 1 (1.96%) Bash
2 1 (1.96%) C++
2 1 (1.96%) Java
2 1 (1.96%) Python
2 1 (1.96%) SQL
2 1 (1.96%) VC++
Qualifications
1 13 (25.49%) Degree
2 6 (11.76%) Security Cleared
3 3 (5.88%) BPSS Clearance
3 3 (5.88%) ITIL Certification
3 3 (5.88%) SC Cleared
4 2 (3.92%) Computer Science Degree
4 2 (3.92%) DV Cleared
4 2 (3.92%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 7 (13.73%) PMO
2 5 (9.80%) SLA
3 2 (3.92%) NCSC
System Software
1 15 (29.41%) Active Directory
2 6 (11.76%) VMware Infrastructure
3 2 (3.92%) Virtual Servers
3 2 (3.92%) VMware ESXi
3 2 (3.92%) vSphere
Systems Management
1 5 (9.80%) Microsoft Intune
2 4 (7.84%) Active Directory Federation Services
2 4 (7.84%) SCCM
3 2 (3.92%) vCenter Server
4 1 (1.96%) Grafana
4 1 (1.96%) WSUS
4 1 (1.96%) ZABBIX
4 1 (1.96%) ZENworks
Vendors
1 22 (43.14%) Microsoft
2 7 (13.73%) VMware
3 4 (7.84%) Aruba
3 4 (7.84%) ConnectWise
3 4 (7.84%) Google
3 4 (7.84%) Veeam
4 2 (3.92%) BMC
4 2 (3.92%) Oracle
5 1 (1.96%) Lotus
5 1 (1.96%) Novell
5 1 (1.96%) Sun