Customer-Centricity Jobs in Kent

Customer-Centric
South East > Kent

The following table provides summary statistics for permanent job vacancies advertised in Kent with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 8 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
8 Jun 2024
Same period 2023 Same period 2022
Rank 91 72 69
Rank change year-on-year -19 -3 -
Permanent jobs citing Customer-Centricity 14 25 62
As % of all permanent jobs advertised in Kent 0.86% 2.45% 4.19%
As % of the Processes & Methodologies category 1.09% 2.57% 4.32%
Number of salaries quoted 9 8 4
10th Percentile - - £73,000
25th Percentile £30,000 £67,500 £77,500
Median annual salary (50th Percentile) £35,000 £70,300 £80,000
Median % change year-on-year -50.21% -12.13% -
75th Percentile £37,500 £72,500 £84,375
90th Percentile £43,750 - £92,250
South East median annual salary £42,500 £58,750 £60,000
% change year-on-year -27.66% -2.08% +29.73%

All Process and Methodology Skills
Kent

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Kent with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,284 973 1,435
As % of all permanent jobs advertised in Kent 78.68% 95.30% 96.89%
Number of salaries quoted 912 490 717
10th Percentile £25,550 £27,725 £27,500
25th Percentile £32,500 £35,000 £34,250
Median annual salary (50th Percentile) £44,750 £48,250 £45,000
Median % change year-on-year -7.25% +7.22% +5.88%
75th Percentile £60,000 £60,800 £60,000
90th Percentile £70,000 £70,000 £80,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Customer-Centricity
Job Vacancy Trend in Kent

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for Customer-Centricity in Kent

Customer-Centricity
Salary Trend in Kent

3-month moving average salary quoted in jobs citing Customer-Centricity in Kent.

Salary trend for Customer-Centricity in Kent

Customer-Centricity
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Kent region over the 6 months to 8 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Maidstone +13 7 £30,000 -57.33%
Dartford -8 5 - -
Tunbridge Wells - 2 £42,500 -
Customer-Centricity
South East

Customer-Centricity
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 5 (35.71%) AWS
2 2 (14.29%) GCP
2 2 (14.29%) Google Analytics
Database & Business Intelligence
1 2 (14.29%) BigQuery
1 2 (14.29%) Looker
General
1 2 (14.29%) Inclusion and Diversity
1 2 (14.29%) Marketing
1 2 (14.29%) Social Skills
Job Titles
1 5 (35.71%) IT Support
1 5 (35.71%) IT Support Technician
1 5 (35.71%) IT Technician
1 5 (35.71%) Support Technician
2 4 (28.57%) Business Development Executive
3 3 (21.43%) Business Development Manager
3 3 (21.43%) Business Manager
3 3 (21.43%) Development Manager
3 3 (21.43%) IT Development Manager
3 3 (21.43%) IT Manager
4 2 (14.29%) Digital Executive
Miscellaneous
1 7 (50.00%) Driving Licence
2 5 (35.71%) Onboarding
Operating Systems
1 5 (35.71%) Linux
1 5 (35.71%) Red Hat Enterprise Linux
1 5 (35.71%) Windows
Processes & Methodologies
1 7 (50.00%) Business Development
2 5 (35.71%) Asset Management
2 5 (35.71%) Continuous Improvement
2 5 (35.71%) Customer Service
2 5 (35.71%) Inventory Management
2 5 (35.71%) Preventative Maintenance
2 5 (35.71%) Proactive Maintenance
2 5 (35.71%) Ticket Management
3 2 (14.29%) Agile
3 2 (14.29%) Analytics
3 2 (14.29%) Conversion Rate Optimisation
3 2 (14.29%) Customer Experience
3 2 (14.29%) Customer Insight
3 2 (14.29%) Customer-Centric Approach
3 2 (14.29%) Digital Analytics
3 2 (14.29%) Digital Customer Experience
3 2 (14.29%) Digital Optimization
3 2 (14.29%) Roadmaps
3 2 (14.29%) Test Strategy
Qualifications
1 5 (35.71%) A+ Certification
1 5 (35.71%) CCNA
1 5 (35.71%) Cisco Certification
1 5 (35.71%) Network+ Certification
Quality Assurance & Compliance
1 2 (14.29%) Accessibility
Vendors
1 5 (35.71%) Cisco
1 5 (35.71%) Microsoft
1 5 (35.71%) Red Hat
2 2 (14.29%) Google
2 2 (14.29%) Medallia
2 2 (14.29%) Optimizely