Service Delivery Jobs in Kent

Service Delivery
South East > Kent

The following table provides summary statistics for permanent job vacancies advertised in Kent with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 73 68 47
Rank change year-on-year -5 -21 +8
Permanent jobs citing Service Delivery 35 31 82
As % of all permanent jobs advertised in Kent 2.27% 2.88% 5.87%
As % of the Processes & Methodologies category 2.82% 3.02% 6.07%
Number of salaries quoted 27 30 64
10th Percentile £28,500 £26,250 -
25th Percentile £34,500 £32,000 £32,000
Median annual salary (50th Percentile) £42,000 £34,500 £52,500
Median % change year-on-year +21.74% -34.29% +61.54%
75th Percentile £43,750 £43,250 £69,063
90th Percentile £68,000 £54,200 £73,375
South East median annual salary £46,500 £45,300 £50,000
% change year-on-year +2.65% -9.40% +4.17%

All Process and Methodology Skills
Kent

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Kent with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,241 1,028 1,351
As % of all permanent jobs advertised in Kent 80.32% 95.63% 96.64%
Number of salaries quoted 894 495 712
10th Percentile £25,500 £27,600 £27,050
25th Percentile £31,500 £35,000 £34,250
Median annual salary (50th Percentile) £42,500 £47,500 £45,000
Median % change year-on-year -10.53% +5.56% +5.88%
75th Percentile £60,000 £60,000 £61,750
90th Percentile £70,000 £70,000 £80,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Service Delivery
Job Vacancy Trend in Kent

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for Service Delivery in Kent

Service Delivery
Salary Trend in Kent

3-month moving average salary quoted in jobs citing Service Delivery in Kent.

Salary trend for Service Delivery in Kent

Service Delivery
Salary Histogram in Kent

Salary distribution for jobs citing Service Delivery in Kent over the 6 months to 28 May 2024.

Salary histogram for Service Delivery in Kent

Service Delivery
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Kent region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Chatham +17 12 £42,500 -55.84% 2
Maidstone +13 4 £34,500 +25.45%
Tunbridge Wells - 3 £35,000 -
Sevenoaks - 2 £52,500 -
Sittingbourne 0 1 - -
Gravesend - 1 £42,000 -
Service Delivery
South East

Service Delivery
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (14.29%) SharePoint
2 4 (11.43%) Microsoft Exchange
Applications
1 4 (11.43%) Microsoft Excel
2 3 (8.57%) Microsoft Office
2 3 (8.57%) Microsoft PowerPoint
Cloud Services
1 10 (28.57%) Microsoft 365
2 7 (20.00%) Azure
3 4 (11.43%) Entra ID
4 2 (5.71%) GCP
4 2 (5.71%) Power Automate
5 1 (2.86%) AWS
5 1 (2.86%) Power Platform
Communications & Networking
1 4 (11.43%) LAN
1 4 (11.43%) WAN
1 4 (11.43%) Wi-Fi
1 4 (11.43%) Wireless
1 4 (11.43%) WLAN
2 1 (2.86%) Firewall
Database & Business Intelligence
1 1 (2.86%) Power BI
Development Applications
1 2 (5.71%) Jenkins
General
1 15 (42.86%) Social Skills
2 7 (20.00%) Finance
2 7 (20.00%) Inclusion and Diversity
3 4 (11.43%) Retail
3 4 (11.43%) Telecoms
4 3 (8.57%) Organisational Skills
5 1 (2.86%) Analytical Skills
Job Titles
1 12 (34.29%) Analyst
2 8 (22.86%) Service Manager
3 7 (20.00%) Delivery Manager
3 7 (20.00%) Service Delivery Manager
4 5 (14.29%) Technical Manager
4 5 (14.29%) Technical Services Manager
5 4 (11.43%) Lead
5 4 (11.43%) Support Analyst
5 4 (11.43%) Technical Delivery Manager
5 4 (11.43%) Technical Service Delivery Manager
6 3 (8.57%) Business Analyst
6 3 (8.57%) Business Consultant
6 3 (8.57%) Consultant
6 3 (8.57%) Help Desk Supervisor
6 3 (8.57%) Service Analyst
6 3 (8.57%) Service Delivery Analyst
7 2 (5.71%) IT Manager
7 2 (5.71%) IT Project Manager
7 2 (5.71%) Service Desk Team Leader
7 2 (5.71%) Team Leader
Libraries, Frameworks & Software Standards
1 2 (5.71%) Web Services
Miscellaneous
1 4 (11.43%) Self-Motivation
2 3 (8.57%) Management Information System
2 3 (8.57%) Mobile App
3 2 (5.71%) Digital Media
4 1 (2.86%) Analytical Mindset
4 1 (2.86%) Data Centre
4 1 (2.86%) Driving Licence
4 1 (2.86%) PMI
4 1 (2.86%) Virtual Team
Operating Systems
1 6 (17.14%) Windows
2 4 (11.43%) Windows 10
3 1 (2.86%) Linux
3 1 (2.86%) Windows Server
Processes & Methodologies
1 15 (42.86%) Customer Service
2 10 (28.57%) ITIL
3 7 (20.00%) Continuous Improvement
4 6 (17.14%) Problem-Solving
5 5 (14.29%) Change Management
5 5 (14.29%) Line Management
5 5 (14.29%) Mentoring
6 4 (11.43%) Data Protection
6 4 (11.43%) Inventory Management
6 4 (11.43%) Project Management
6 4 (11.43%) Service Management
7 3 (8.57%) Collaborative Culture
7 3 (8.57%) Cybersecurity
7 3 (8.57%) Proactive Management
7 3 (8.57%) Proactive Monitoring
7 3 (8.57%) Qualitative Research
7 3 (8.57%) Quantitative Research
7 3 (8.57%) Release Management
7 3 (8.57%) Resource Allocation
7 3 (8.57%) Time Management
Programming Languages
1 2 (5.71%) SQL
Qualifications
1 3 (8.57%) Degree
2 2 (5.71%) ITIL Certification
2 2 (5.71%) ITIL Foundation Certificate
3 1 (2.86%) BPSS Clearance
3 1 (2.86%) CTC Cleared
3 1 (2.86%) PMI Certification
3 1 (2.86%) PMP
3 1 (2.86%) Security Cleared
Quality Assurance & Compliance
1 9 (25.71%) SLA
2 3 (8.57%) Accessibility
2 3 (8.57%) PMO
3 1 (2.86%) GDPR
3 1 (2.86%) ISO/IEC 27001
3 1 (2.86%) QA
System Software
1 8 (22.86%) Active Directory
2 3 (8.57%) VMware Infrastructure
3 2 (5.71%) Hyper-V
4 1 (2.86%) Virtual Desktop
Systems Management
1 4 (11.43%) Microsoft Intune
2 2 (5.71%) Kubernetes
2 2 (5.71%) Terraform
Vendors
1 12 (34.29%) Microsoft
2 3 (8.57%) VMware
3 2 (5.71%) Civica
4 1 (2.86%) Citrix