SLA Jobs in Kent

Service Level Agreement (SLA)
South East > Kent

The following table provides summary statistics for permanent job vacancies advertised in Kent with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 76 68 94
Rank change year-on-year -8 +26 -28
Permanent jobs citing SLA 32 33 29
As % of all permanent jobs advertised in Kent 2.02% 3.17% 2.05%
As % of the Quality Assurance & Compliance category 12.45% 12.36% 10.78%
Number of salaries quoted 28 21 26
10th Percentile - £32,500 £32,000
25th Percentile £23,000 £37,500 £38,313
Median annual salary (50th Percentile) £26,500 £46,500 £45,000
Median % change year-on-year -43.01% +3.33% +28.57%
75th Percentile £41,688 £53,750 £48,750
90th Percentile £43,750 £55,000 £53,125
South East median annual salary £31,000 £39,475 £32,500
% change year-on-year -21.47% +21.46% -23.53%

All Quality Assurance and Compliance Skills
Kent

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Kent with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 257 267 269
As % of all permanent jobs advertised in Kent 16.26% 25.67% 19.01%
Number of salaries quoted 184 74 124
10th Percentile £23,000 £33,625 £27,000
25th Percentile £27,965 £40,688 £37,000
Median annual salary (50th Percentile) £42,500 £50,000 £44,000
Median % change year-on-year -15.00% +13.64% -3.30%
75th Percentile £57,500 £58,750 £53,750
90th Percentile £74,500 £76,125 £70,000
South East median annual salary £45,000 £51,000 £52,500
% change year-on-year -11.76% -2.86% +5.00%

SLA
Job Vacancy Trend in Kent

Job postings citing SLA as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for SLA in Kent

SLA
Salary Trend in Kent

3-month moving average salary quoted in jobs citing SLA in Kent.

Salary trend for SLA in Kent

SLA
Salary Histogram in Kent

Salary distribution for jobs citing SLA in Kent over the 6 months to 1 June 2024.

Salary histogram for SLA in Kent

SLA
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Kent region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Chatham +8 8 £42,500 -2.86%
Maidstone +8 5 £24,000 -48.39% 2
Stansted - 4 £26,500 -
West Malling -9 2 £38,500 -26.67%
Tonbridge - 1 £24,000 -
SLA
South East

SLA
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (37.50%) SharePoint
2 3 (9.38%) Microsoft Exchange
Applications
1 12 (37.50%) Microsoft Office
Cloud Services
1 19 (59.38%) Microsoft 365
Communications & Networking
1 12 (37.50%) DHCP
1 12 (37.50%) DNS
1 12 (37.50%) Firewall
2 5 (15.63%) Wi-Fi
3 4 (12.50%) VPN
General
1 5 (15.63%) Telecoms
2 4 (12.50%) Social Skills
3 3 (9.38%) Finance
4 1 (3.13%) Advertising
Job Titles
1 15 (46.88%) Analyst
1 15 (46.88%) Help Desk Analyst
2 12 (37.50%) 1st Line Support
2 12 (37.50%) 1st Line Support Analyst
2 12 (37.50%) First Line Help Desk Analyst
2 12 (37.50%) First Line Help Desk Support
2 12 (37.50%) Help Desk Support
2 12 (37.50%) Help Desk Support Analyst
2 12 (37.50%) Support Analyst
3 10 (31.25%) Service Manager
4 8 (25.00%) Delivery Manager
4 8 (25.00%) Service Delivery Manager
5 5 (15.63%) Technical Delivery Manager
5 5 (15.63%) Technical Manager
5 5 (15.63%) Technical Service Delivery Manager
5 5 (15.63%) Technical Services Manager
6 4 (12.50%) Administrator
6 4 (12.50%) Help Desk Administrator
6 4 (12.50%) IT Administrator
7 2 (6.25%) Team Leader
Operating Systems
1 19 (59.38%) Windows
2 16 (50.00%) Windows 10
3 4 (12.50%) Android
4 2 (6.25%) Windows Server
5 1 (3.13%) Linux
Processes & Methodologies
1 22 (68.75%) Customer Service
2 16 (50.00%) Problem-Solving
3 11 (34.38%) Service Delivery
4 9 (28.13%) Gamification
5 6 (18.75%) Line Management
6 4 (12.50%) Coaching
6 4 (12.50%) Logistics
7 3 (9.38%) CRM
7 3 (9.38%) Customer Requirements
7 3 (9.38%) Domain Models
7 3 (9.38%) Mathematics
7 3 (9.38%) Mentoring
7 3 (9.38%) Proactive Monitoring
7 3 (9.38%) Requirements Gathering
7 3 (9.38%) Reverse Engineering
7 3 (9.38%) Service Management
7 3 (9.38%) Stakeholder Management
8 1 (3.13%) Continuous Improvement
Programming Languages
1 3 (9.38%) SQL
Qualifications
1 12 (37.50%) Security Cleared
System Software
1 15 (46.88%) Active Directory
Vendors
1 19 (59.38%) Microsoft
2 12 (37.50%) WatchGuard
3 2 (6.25%) Cisco
3 2 (6.25%) VMware