3rd Line Support Jobs in London

Third Line Support
England > London

The median Third Line Support salary in London is £54,500 per year according to job vacancies posted during the 6 months to 17 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
17 May 2024
Same period 2023 Same period 2022
Rank 462 575 726
Rank change year-on-year +113 +151 -225
Permanent jobs requiring a 3rd Line Support 47 55 152
As % of all permanent jobs advertised in London 0.20% 0.16% 0.22%
As % of the Job Titles category 0.21% 0.17% 0.23%
Number of salaries quoted 41 53 145
10th Percentile £37,000 £36,250 £35,000
25th Percentile £37,500 £40,000 £36,500
Median annual salary (50th Percentile) £54,500 £45,000 £47,500
Median % change year-on-year +21.11% -5.26% +13.10%
75th Percentile £73,250 £58,750 £57,500
90th Percentile £80,000 £76,250 -
England median annual salary £40,000 £41,750 £42,000
% change year-on-year -4.19% -0.60% +5.00%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,283 31,984 66,421
% of permanent jobs with a recognized job title 94.21% 95.13% 96.30%
Number of salaries quoted 16,636 23,610 34,531
10th Percentile £37,500 £42,444 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,000 £60,800 £60,000
% change year-on-year -12.83% +1.33% +9.09%

3rd Line Support
Job Vacancy Trend in London

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 3rd Line Support in London

3rd Line Support
Salary Trend in London

3-month moving average salary quoted in jobs citing 3rd Line Support in London.

Salary trend for 3rd Line Support in London

3rd Line Support
Salary Histogram in London

Salary distribution for jobs citing 3rd Line Support in London over the 6 months to 17 May 2024.

Salary histogram for 3rd Line Support in London

3rd Line Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the London region over the 6 months to 17 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +51 7 £47,500 -2.56% 1
East London +25 5 £40,000 -17.53%
West London -5 1 £40,000 -4.76%
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 17 May 2024, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring 3rd Line Support in the job title.

1 28 (59.57%) Windows
2 24 (51.06%) Microsoft
3 20 (42.55%) Microsoft 365
3 20 (42.55%) Active Directory
4 18 (38.30%) SharePoint
4 18 (38.30%) Azure
5 17 (36.17%) Finance
6 15 (31.91%) DNS
6 15 (31.91%) Microsoft Exchange
6 15 (31.91%) DHCP
6 15 (31.91%) PowerShell
7 14 (29.79%) Banking
7 14 (29.79%) SQL Server
8 13 (27.66%) Firewall
9 12 (25.53%) ITIL
9 12 (25.53%) SQL
10 10 (21.28%) Linux
11 9 (19.15%) TCP/IP
11 9 (19.15%) Degree
12 8 (17.02%) Unix
12 8 (17.02%) Citrix
12 8 (17.02%) Windows Server
13 7 (14.89%) Client Onboarding
13 7 (14.89%) FIX Connectivity
13 7 (14.89%) Social Skills
13 7 (14.89%) Azure Certification
13 7 (14.89%) Bash
13 7 (14.89%) Trayport
13 7 (14.89%) Microsoft Intune
13 7 (14.89%) Windows 10

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (38.30%) SharePoint
2 15 (31.91%) Microsoft Exchange
Applications
1 2 (4.26%) Microsoft Office
2 1 (2.13%) Microsoft Excel
Business Applications
1 7 (14.89%) Fidessa
2 1 (2.13%) Dynamics CRM
Cloud Services
1 20 (42.55%) Microsoft 365
2 18 (38.30%) Azure
3 7 (14.89%) Entra ID
4 5 (10.64%) Azure Cosmos DB
4 5 (10.64%) Azure Monitor
5 4 (8.51%) Nutanix
5 4 (8.51%) OneDrive
6 3 (6.38%) AWS
7 2 (4.26%) Azure Sentinel
7 2 (4.26%) GCP
8 1 (2.13%) Azure Storage
8 1 (2.13%) Google Workspace
8 1 (2.13%) IaaS
8 1 (2.13%) PaaS
8 1 (2.13%) SaaS
8 1 (2.13%) WhatsApp
Communications & Networking
1 15 (31.91%) DHCP
1 15 (31.91%) DNS
2 13 (27.66%) Firewall
3 9 (19.15%) TCP/IP
4 7 (14.89%) FIX Connectivity
4 7 (14.89%) WAN
5 6 (12.77%) VPN
6 5 (10.64%) FTP
6 5 (10.64%) LAN
7 3 (6.38%) Junos
7 3 (6.38%) NetScaler
8 2 (4.26%) SD-WAN
9 1 (2.13%) Cisco IOS
9 1 (2.13%) Network Security
9 1 (2.13%) VLAN
9 1 (2.13%) VoIP
9 1 (2.13%) Wireless
Database & Business Intelligence
1 14 (29.79%) SQL Server
2 1 (2.13%) SQL Server Integration Services
Development Applications
1 1 (2.13%) JIRA
1 1 (2.13%) MSI
General
1 17 (36.17%) Finance
2 14 (29.79%) Banking
3 7 (14.89%) Social Skills
4 2 (4.26%) Legal
4 2 (4.26%) Public Sector
5 1 (2.13%) Analytical Skills
5 1 (2.13%) Documentation Skills
5 1 (2.13%) Electronics
5 1 (2.13%) Inclusion and Diversity
5 1 (2.13%) Law
5 1 (2.13%) Manufacturing
5 1 (2.13%) Marketing
5 1 (2.13%) Organisational Skills
5 1 (2.13%) Social Science
5 1 (2.13%) Telecoms
Libraries, Frameworks & Software Standards
1 7 (14.89%) FIX Protocol
2 2 (4.26%) SAML
Miscellaneous
1 7 (14.89%) Eurex
2 5 (10.64%) Client/Server
3 2 (4.26%) Video Conferencing
4 1 (2.13%) Data Centre
4 1 (2.13%) Enterprise Software
4 1 (2.13%) Fat Client
4 1 (2.13%) Greenfield Project
4 1 (2.13%) Housing Association
4 1 (2.13%) iPad
4 1 (2.13%) iPhone
4 1 (2.13%) Linux Command Line
4 1 (2.13%) Management Information System
4 1 (2.13%) Onboarding
4 1 (2.13%) Replication
4 1 (2.13%) Smartphone
4 1 (2.13%) Thin Client
Operating Systems
1 28 (59.57%) Windows
2 10 (21.28%) Linux
3 8 (17.02%) Unix
3 8 (17.02%) Windows Server
4 7 (14.89%) CentOS
4 7 (14.89%) Solaris
4 7 (14.89%) Ubuntu
4 7 (14.89%) Windows 10
5 5 (10.64%) Mac OS
6 2 (4.26%) Windows Server 2016
6 2 (4.26%) Windows Server 2019
7 1 (2.13%) Android
7 1 (2.13%) Apple iOS
7 1 (2.13%) VMS
7 1 (2.13%) Windows Server 2008
Processes & Methodologies
1 12 (25.53%) ITIL
2 7 (14.89%) Client Onboarding
3 5 (10.64%) Infrastructure as Code
3 5 (10.64%) Infrastructure Engineering
4 4 (8.51%) Customer Service
5 3 (6.38%) CRM
5 3 (6.38%) Network Monitoring
5 3 (6.38%) Patch Management
5 3 (6.38%) Problem-Solving
6 2 (4.26%) Agile
6 2 (4.26%) Change Management
6 2 (4.26%) Continuous Improvement
6 2 (4.26%) Knowledge Transfer
6 2 (4.26%) Service Delivery
6 2 (4.26%) SIEM
6 2 (4.26%) User Acceptance Testing
7 1 (2.13%) Change Advisory Board
7 1 (2.13%) Remote Monitoring and Management
7 1 (2.13%) Risk Register
7 1 (2.13%) Task Automation
Programming Languages
1 15 (31.91%) PowerShell
2 12 (25.53%) SQL
3 7 (14.89%) Bash
3 7 (14.89%) JavaScript
3 7 (14.89%) Perl
3 7 (14.89%) Python
3 7 (14.89%) Ruby
4 1 (2.13%) PL/SQL
4 1 (2.13%) T-SQL
Qualifications
1 9 (19.15%) Degree
2 7 (14.89%) Azure Certification
3 3 (6.38%) Security Cleared
4 2 (4.26%) DV Cleared
4 2 (4.26%) ITIL Certification
5 1 (2.13%) CCNA
5 1 (2.13%) Cisco Certification
5 1 (2.13%) DBS Check
Quality Assurance & Compliance
1 1 (2.13%) Cyber Essentials
1 1 (2.13%) Cyber Essentials PLUS
1 1 (2.13%) SLA
System Software
1 20 (42.55%) Active Directory
2 5 (10.64%) VMware Infrastructure
3 4 (8.51%) XenApp
4 3 (6.38%) Hyper-V
4 3 (6.38%) XenDesktop
5 2 (4.26%) Virtual Desktop
6 1 (2.13%) Terminal Services
6 1 (2.13%) Virtual Machines
6 1 (2.13%) vSphere
6 1 (2.13%) Xen
Systems Management
1 7 (14.89%) Microsoft Intune
1 7 (14.89%) SCCM
2 5 (10.64%) Terraform
3 2 (4.26%) Single Sign-On
3 2 (4.26%) ZENworks
4 1 (2.13%) Autotask
4 1 (2.13%) Jamf Pro
4 1 (2.13%) vRealize
Vendors
1 24 (51.06%) Microsoft
2 8 (17.02%) Citrix
3 7 (14.89%) Bloomberg
3 7 (14.89%) CQG
3 7 (14.89%) ION Trading
3 7 (14.89%) Oracle
3 7 (14.89%) Patsystems
3 7 (14.89%) Red Hat
3 7 (14.89%) Reuters
3 7 (14.89%) Trayport
3 7 (14.89%) VMware
4 3 (6.38%) Cisco
4 3 (6.38%) Juniper
4 3 (6.38%) SolarWinds
5 2 (4.26%) Google
6 1 (2.13%) Fortinet
6 1 (2.13%) SonicWALL
6 1 (2.13%) Veeam
6 1 (2.13%) WatchGuard
6 1 (2.13%) Webroot