Customer Engagement Jobs in London

Customer Engagement
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 359 372 495
Rank change year-on-year +13 +123 -23
Permanent jobs citing Customer Engagement 134 276 487
As % of all permanent jobs advertised in London 0.56% 0.84% 0.67%
As % of the Processes & Methodologies category 0.62% 0.88% 0.69%
Number of salaries quoted 117 177 151
10th Percentile £50,000 £57,500 £41,250
25th Percentile £67,500 £62,500 £52,500
Median annual salary (50th Percentile) £79,000 £80,000 £67,500
Median % change year-on-year -1.25% +18.52% +3.85%
75th Percentile £105,000 £95,000 £84,375
90th Percentile £110,000 £100,000 £100,000
England median annual salary £57,500 £67,500 £60,000
% change year-on-year -14.81% +12.50% -

All Process and Methodology Skills
London

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 21,583 31,348 70,076
As % of all permanent jobs advertised in London 90.41% 95.32% 97.11%
Number of salaries quoted 15,843 22,594 34,368
10th Percentile £37,500 £42,874 £42,500
25th Percentile £51,250 £55,000 £53,750
Median annual salary (50th Percentile) £70,576 £75,000 £70,000
Median % change year-on-year -5.90% +7.14% -
75th Percentile £95,000 £95,000 £92,500
90th Percentile £115,000 £115,000 £110,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer Engagement
Job Vacancy Trend in London

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in London.

Job vacancy trend for Customer Engagement in London

Customer Engagement
Salary Trend in London

3-month moving average salary quoted in jobs citing Customer Engagement in London.

Salary trend for Customer Engagement in London

Customer Engagement
Salary Histogram in London

Salary distribution for jobs citing Customer Engagement in London over the 6 months to 28 May 2024.

Salary histogram for Customer Engagement in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the London region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +28 32 £72,500 - 3
West London -11 3 £55,000 -18.52% 3
Customer Engagement
England

Customer Engagement
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (8.21%) SharePoint
2 4 (2.99%) Apache
2 4 (2.99%) Apache Spark
2 4 (2.99%) IIS
3 3 (2.24%) Microsoft Exchange
3 3 (2.24%) SAS
4 2 (1.49%) CMS
5 1 (0.75%) Confluence
Applications
1 4 (2.99%) Microsoft Office
Business Applications
1 33 (24.63%) Dynamics CRM
2 9 (6.72%) SAP SCM
3 5 (3.73%) SAP EWM
4 4 (2.99%) Remedy ITSM
5 3 (2.24%) SAP S/4HANA
6 2 (1.49%) NetSuite
6 2 (1.49%) SAP CRM
6 2 (1.49%) SAP CX
6 2 (1.49%) SAP GTS
6 2 (1.49%) SAP SD
6 2 (1.49%) SAP WM
7 1 (0.75%) BusinessWorks
7 1 (0.75%) Dynamics NAV
7 1 (0.75%) Exchequer
7 1 (0.75%) Maximo
Cloud Services
1 33 (24.63%) Power Platform
2 32 (23.88%) Dynamics 365
3 23 (17.16%) Azure
4 22 (16.42%) Power Automate
4 22 (16.42%) PowerApps
5 12 (8.96%) Azure Logic Apps
5 12 (8.96%) Microsoft 365
6 8 (5.97%) Serverless
7 7 (5.22%) SaaS
8 5 (3.73%) Azure Functions
8 5 (3.73%) Azure Service Bus
8 5 (3.73%) Azure WebJobs
9 3 (2.24%) AWS
9 3 (2.24%) Azure DevOps
10 2 (1.49%) AWS CloudFormation
10 2 (1.49%) Azure Data Factory
10 2 (1.49%) Azure Synapse Analytics
10 2 (1.49%) OneDrive
11 1 (0.75%) Apple Pay
11 1 (0.75%) Slack
Communications & Networking
1 4 (2.99%) SSL
1 4 (2.99%) VPN
2 1 (0.75%) Radio Access Network
2 1 (0.75%) TCP/IP
2 1 (0.75%) Wireless
Database & Business Intelligence
1 25 (18.66%) Power BI
2 4 (2.99%) Big Data
3 2 (1.49%) Azure SQL Database
3 2 (1.49%) Data Lake
3 2 (1.49%) Tableau
4 1 (0.75%) BigQuery
4 1 (0.75%) DB2
4 1 (0.75%) Looker
4 1 (0.75%) SQL Server
4 1 (0.75%) SQL Server Integration Services
4 1 (0.75%) SQL Server Reporting Services
Development Applications
1 2 (1.49%) JIRA
General
1 36 (26.87%) Social Skills
2 26 (19.40%) Marketing
3 25 (18.66%) Finance
4 17 (12.69%) Presentation Skills
5 14 (10.45%) Analytical Skills
6 13 (9.70%) Public Sector
7 12 (8.96%) Inclusion and Diversity
8 6 (4.48%) Influencing Skills
9 5 (3.73%) Automotive
9 5 (3.73%) Local Government
9 5 (3.73%) Retail
10 3 (2.24%) French Language
10 3 (2.24%) Manufacturing
10 3 (2.24%) Spanish Language
10 3 (2.24%) Telecoms
11 2 (1.49%) Electronics
11 2 (1.49%) Law
11 2 (1.49%) Legal
12 1 (0.75%) Banking
12 1 (0.75%) Publishing
Job Titles
1 33 (24.63%) Senior
2 31 (23.13%) Consultant
3 20 (14.93%) Developer
4 19 (14.18%) Architect
5 16 (11.94%) SAP Consultant
6 15 (11.19%) Analyst
6 15 (11.19%) Senior Consultant
7 11 (8.21%) Senior SAP Consultant
8 10 (7.46%) Salesforce Developer
9 9 (6.72%) Lead
9 9 (6.72%) SAP SCM Consultant
9 9 (6.72%) Senior SAP SCM Consultant
10 8 (5.97%) Business Analyst
11 7 (5.22%) Dynamics 365 Developer
11 7 (5.22%) Technical Consultant
12 6 (4.48%) CRM Architect
12 6 (4.48%) Delivery Manager
12 6 (4.48%) Dynamics 365 Consultant
12 6 (4.48%) Senior Manager
12 6 (4.48%) Technical Architect
Libraries, Frameworks & Software Standards
1 9 (6.72%) CSS
1 9 (6.72%) HTML
2 7 (5.22%) .NET
3 6 (4.48%) Web Services
4 5 (3.73%) SOAP
4 5 (3.73%) XML
5 4 (2.99%) Ajax
5 4 (2.99%) LDAP
5 4 (2.99%) PySpark
6 3 (2.24%) HTML5 Canvas
7 2 (1.49%) DOM
7 2 (1.49%) Express.js
7 2 (1.49%) Lightning Web Components
7 2 (1.49%) Node.js
7 2 (1.49%) React
8 1 (0.75%) .NET Core
8 1 (0.75%) JSON
8 1 (0.75%) REST
Miscellaneous
1 8 (5.97%) Product Ownership
1 8 (5.97%) Reinsurance
2 5 (3.73%) IoT
3 4 (2.99%) CMDB
3 4 (2.99%) Freedom of Information
4 3 (2.24%) Hybrid Cloud
4 3 (2.24%) Onboarding
5 2 (1.49%) Digital Media
5 2 (1.49%) Management Information System
5 2 (1.49%) Public Cloud
5 2 (1.49%) Virtual Team
6 1 (0.75%) Data Structures
6 1 (0.75%) Enterprise Cloud
6 1 (0.75%) Graphic Design
6 1 (0.75%) Legacy Systems
6 1 (0.75%) Mobile App
6 1 (0.75%) Smart Meter
6 1 (0.75%) Social Media
6 1 (0.75%) Video Editing
Operating Systems
1 7 (5.22%) Windows
2 2 (1.49%) Apple iOS
2 2 (1.49%) Linux
3 1 (0.75%) Android
3 1 (0.75%) Mac OS
Processes & Methodologies
1 45 (33.58%) CRM
2 28 (20.90%) Project Delivery
3 27 (20.15%) Business Intelligence
4 26 (19.40%) Agile
5 23 (17.16%) Thought Leadership
6 21 (15.67%) Artificial Intelligence
6 21 (15.67%) Project Management
7 19 (14.18%) Presales
7 19 (14.18%) Service Delivery
8 18 (13.43%) Collaborative Working
9 16 (11.94%) Stakeholder Management
10 15 (11.19%) Customer Service
10 15 (11.19%) Roadmaps
10 15 (11.19%) Service Management
11 14 (10.45%) Change Management
11 14 (10.45%) Data Privacy
11 14 (10.45%) ITIL
12 13 (9.70%) DevOps
13 12 (8.96%) Analytics
14 11 (8.21%) Migration
Programming Languages
1 20 (14.93%) JavaScript
2 12 (8.96%) SQL
3 7 (5.22%) Python
4 6 (4.48%) C#
5 3 (2.24%) Go
5 3 (2.24%) R
6 2 (1.49%) Apex Code
6 2 (1.49%) Ruby
7 1 (0.75%) Java
7 1 (0.75%) PowerShell
Qualifications
1 31 (23.13%) Security Cleared
2 23 (17.16%) Degree
3 11 (8.21%) SC Cleared
4 10 (7.46%) Microsoft Certification
5 8 (5.97%) Azure Certification
6 2 (1.49%) DV Cleared
6 2 (1.49%) PMP
7 1 (0.75%) IBM Certification
7 1 (0.75%) Master's Degree
Quality Assurance & Compliance
1 3 (2.24%) Data Quality
1 3 (2.24%) PMO
2 1 (0.75%) Accessibility
2 1 (0.75%) GDPR
2 1 (0.75%) ISO/IEC 27001
2 1 (0.75%) QA
System Software
1 1 (0.75%) Active Directory
Systems Management
1 4 (2.99%) HP UCMDB
2 3 (2.24%) Active Directory Federation Services
3 2 (1.49%) Terraform
Vendors
1 45 (33.58%) Microsoft
2 19 (14.18%) SAP
3 16 (11.94%) Salesforce
4 7 (5.22%) ServiceNow
5 4 (2.99%) Adobe
5 4 (2.99%) Apple
5 4 (2.99%) BMC
5 4 (2.99%) Databricks
5 4 (2.99%) HP
5 4 (2.99%) Remedy
6 3 (2.24%) Google
6 3 (2.24%) Sitecore
7 2 (1.49%) MuleSoft
7 2 (1.49%) Oracle
7 2 (1.49%) Pardot
8 1 (0.75%) Apteco
8 1 (0.75%) FIS
8 1 (0.75%) IBM
8 1 (0.75%) Instagram
8 1 (0.75%) TikTok