Customer-Centricity Jobs in London

Customer-Centric
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 22 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
22 May 2024
Same period 2023 Same period 2022
Rank 323 285 241
Rank change year-on-year -38 -44 +131
Permanent jobs citing Customer-Centricity 188 402 1,252
As % of all permanent jobs advertised in London 0.80% 1.20% 1.78%
As % of the Processes & Methodologies category 0.88% 1.26% 1.83%
Number of salaries quoted 119 135 235
10th Percentile £37,500 £43,596 £48,000
25th Percentile £50,500 £57,046 £55,000
Median annual salary (50th Percentile) £72,500 £70,000 £72,500
Median % change year-on-year +3.57% -3.45% +7.41%
75th Percentile £90,000 £86,250 £86,250
90th Percentile £123,050 £104,988 £104,500
England median annual salary £46,958 £70,000 £67,500
% change year-on-year -32.92% +3.70% +22.73%

All Process and Methodology Skills
London

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 21,474 31,809 68,451
As % of all permanent jobs advertised in London 90.89% 95.33% 97.05%
Number of salaries quoted 15,843 22,924 34,120
10th Percentile £37,500 £43,000 £42,500
25th Percentile £51,401 £55,000 £53,750
Median annual salary (50th Percentile) £71,000 £75,000 £70,000
Median % change year-on-year -5.33% +7.14% -
75th Percentile £95,000 £95,000 £92,500
90th Percentile £115,000 £115,000 £110,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer-Centricity
Job Vacancy Trend in London

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in London.

Job vacancy trend for Customer-Centricity in London

Customer-Centricity
Salary Trend in London

3-month moving average salary quoted in jobs citing Customer-Centricity in London.

Salary trend for Customer-Centricity in London

Customer-Centricity
Salary Histogram in London

Salary distribution for jobs citing Customer-Centricity in London over the 6 months to 22 May 2024.

Salary histogram for Customer-Centricity in London

Customer-Centricity
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the London region over the 6 months to 22 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +53 28 £63,750 -1.92% 10
West London -10 1 £56,500 -19.29% 2
Customer-Centricity
England

Customer-Centricity
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (6.38%) Confluence
2 4 (2.13%) Apache Spark
2 4 (2.13%) CMS
2 4 (2.13%) Moodle
2 4 (2.13%) SAS
2 4 (2.13%) WordPress
3 3 (1.60%) SharePoint
4 2 (1.06%) Apache
5 1 (0.53%) Microsoft Exchange
Applications
1 15 (7.98%) Microsoft Excel
2 6 (3.19%) Microsoft Office
3 2 (1.06%) Spreadsheet
4 1 (0.53%) 1Password
4 1 (0.53%) Microsoft PowerPoint
4 1 (0.53%) Sketch
Business Applications
1 6 (3.19%) Oracle General Ledger
1 6 (3.19%) Oracle Subledger Accounting
2 5 (2.66%) Dynamics CRM
3 1 (0.53%) Data Workbench
3 1 (0.53%) Elite 3E
3 1 (0.53%) Oracle Assets
3 1 (0.53%) Oracle Payables
3 1 (0.53%) Oracle Receivables
3 1 (0.53%) Payment Gateway
Cloud Services
1 62 (32.98%) Azure
2 52 (27.66%) AWS
3 27 (14.36%) Microsoft 365
4 16 (8.51%) GCP
5 11 (5.85%) Power Platform
6 10 (5.32%) SaaS
7 6 (3.19%) OCI
8 5 (2.66%) Amazon S3
8 5 (2.66%) Dynamics 365
9 4 (2.13%) Amazon EC2
10 3 (1.60%) Azure DevOps
11 2 (1.06%) Entra ID
11 2 (1.06%) IaaS
11 2 (1.06%) PaaS
12 1 (0.53%) Amazon EMR
12 1 (0.53%) Amazon Kinesis
12 1 (0.53%) AWS Lambda
12 1 (0.53%) Salesforce Sales Cloud
12 1 (0.53%) Serverless
12 1 (0.53%) Smartsheet
Communications & Networking
1 11 (5.85%) Firewall
2 5 (2.66%) Network Security
3 4 (2.13%) Wireless
4 2 (1.06%) Intranet
4 2 (1.06%) LAN
4 2 (1.06%) WAN
5 1 (0.53%) DHCP
5 1 (0.53%) DNS
5 1 (0.53%) VPN
Database & Business Intelligence
1 14 (7.45%) Tableau
2 12 (6.38%) Amazon QuickSight
3 8 (4.26%) Power BI
4 7 (3.72%) Amazon Redshift
4 7 (3.72%) SAP BW
5 6 (3.19%) Big Data
6 5 (2.66%) Data Mining
6 5 (2.66%) Data Warehouse
6 5 (2.66%) Relational Database
7 4 (2.13%) Apache Hive
7 4 (2.13%) DynamoDB
7 4 (2.13%) Hadoop
7 4 (2.13%) Metadata
7 4 (2.13%) NoSQL
7 4 (2.13%) RDBMS
8 3 (1.60%) MySQL
8 3 (1.60%) Neo4j
8 3 (1.60%) Oracle Database
8 3 (1.60%) PostgreSQL
8 3 (1.60%) SQL Server
Development Applications
1 15 (7.98%) JIRA
2 3 (1.60%) Git
General
1 93 (49.47%) Social Skills
2 72 (38.30%) Finance
3 58 (30.85%) Analytical Skills
4 25 (13.30%) Retail
5 23 (12.23%) Legal
6 19 (10.11%) Inclusion and Diversity
7 18 (9.57%) Banking
8 15 (7.98%) Marketing
9 12 (6.38%) Influencing Skills
9 12 (6.38%) Law
9 12 (6.38%) Presentation Skills
10 10 (5.32%) Retail Banking
11 7 (3.72%) Documentation Skills
12 6 (3.19%) Back Office
12 6 (3.19%) General Ledger
12 6 (3.19%) Organisational Skills
12 6 (3.19%) Public Sector
12 6 (3.19%) Telecoms
13 5 (2.66%) Investment Banking
14 4 (2.13%) Advertising
Job Titles
1 39 (20.74%) Senior
2 23 (12.23%) Architect
3 18 (9.57%) Lead
4 17 (9.04%) Solutions Architect
5 16 (8.51%) Senior Architect
6 15 (7.98%) Senior Solutions Architect
7 13 (6.91%) Analyst
7 13 (6.91%) Product Manager
8 10 (5.32%) Product Owner
9 9 (4.79%) Designer
9 9 (4.79%) Programme Manager
10 8 (4.26%) Project Manager
10 8 (4.26%) Technical Product Owner
11 7 (3.72%) Security Engineer
11 7 (3.72%) Senior Security Engineer
12 6 (3.19%) Consultant
12 6 (3.19%) Head of Engineering
12 6 (3.19%) Security Architect
12 6 (3.19%) Software Engineer
13 5 (2.66%) IT Support
Libraries, Frameworks & Software Standards
1 11 (5.85%) .NET
2 7 (3.72%) AngularJS
3 6 (3.19%) RESTful
4 4 (2.13%) OAuth
4 4 (2.13%) OpenID
4 4 (2.13%) Spring
4 4 (2.13%) Spring Boot
5 3 (1.60%) Web Services
6 2 (1.06%) EDI
6 2 (1.06%) HTML
6 2 (1.06%) Node.js
7 1 (0.53%) CSS
7 1 (0.53%) D3.js
7 1 (0.53%) Leaflet
7 1 (0.53%) Micronaut
7 1 (0.53%) OAuth2
7 1 (0.53%) OpenLayers
7 1 (0.53%) Pandas
7 1 (0.53%) Quarkus
7 1 (0.53%) React
Miscellaneous
1 31 (16.49%) Onboarding
2 21 (11.17%) Product Ownership
3 13 (6.91%) Management Information System
4 11 (5.85%) Data Structures
4 11 (5.85%) Self-Motivation
5 10 (5.32%) Algorithms
6 8 (4.26%) Data Centre
7 7 (3.72%) Learning Management System
8 6 (3.19%) Reinsurance
9 5 (2.66%) Cyber Threat
9 5 (2.66%) Distributed Denial-of-Service
9 5 (2.66%) Distributed Systems
9 5 (2.66%) Hedge funds
10 4 (2.13%) Cloud Native
10 4 (2.13%) Enterprise Software
10 4 (2.13%) VLE
11 3 (1.60%) Freedom of Information
11 3 (1.60%) Life Science
11 3 (1.60%) LIMS
11 3 (1.60%) Mainframe
Operating Systems
1 15 (7.98%) Windows
2 5 (2.66%) Windows 10
2 5 (2.66%) Windows Server
3 1 (0.53%) Mac OS
3 1 (0.53%) Windows Vista
Processes & Methodologies
1 82 (43.62%) Problem-Solving
2 68 (36.17%) Agile
3 50 (26.60%) Customer Experience
4 43 (22.87%) Customer-Centric Approach
5 41 (21.81%) Roadmaps
6 28 (14.89%) Project Management
7 27 (14.36%) Analytics
7 27 (14.36%) Business Development
8 26 (13.83%) Collaborative Working
8 26 (13.83%) Continuous Improvement
8 26 (13.83%) Decision-Making
8 26 (13.83%) Project Delivery
9 25 (13.30%) Product Management
10 24 (12.77%) Customer Service
10 24 (12.77%) Cybersecurity
10 24 (12.77%) Scrum
11 23 (12.23%) Data-Driven Decision Making
12 22 (11.70%) Data Management
12 22 (11.70%) Visualisation
13 21 (11.17%) Asset Management
Programming Languages
1 33 (17.55%) SQL
2 24 (12.77%) Python
3 10 (5.32%) Java
4 8 (4.26%) R
5 7 (3.72%) C#
6 4 (2.13%) JavaScript
6 4 (2.13%) MATLAB
6 4 (2.13%) Scala
7 3 (1.60%) Go
7 3 (1.60%) Kotlin
7 3 (1.60%) PL/SQL
8 1 (0.53%) Data Analysis Expressions
8 1 (0.53%) PowerShell
8 1 (0.53%) VBA
Qualifications
1 45 (23.94%) Degree
2 18 (9.57%) Master's Degree
3 13 (6.91%) Azure Certification
4 12 (6.38%) CISSP
5 9 (4.79%) Computer Science Degree
6 8 (4.26%) CSPO
6 8 (4.26%) Microsoft Certification
7 7 (3.72%) CEH
8 6 (3.19%) AWS Certification
8 6 (3.19%) MBA
8 6 (3.19%) Oracle Certification
9 5 (2.66%) SANS
10 4 (2.13%) BPSS Clearance
11 2 (1.06%) PMI Certification
11 2 (1.06%) Security Cleared
12 1 (0.53%) AWS Certified Solutions Architect
12 1 (0.53%) DBS Check
12 1 (0.53%) ITIL Certification
12 1 (0.53%) SC Cleared
Quality Assurance & Compliance
1 7 (3.72%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
1 7 (3.72%) SLA
2 6 (3.19%) GAAP
2 6 (3.19%) IFRS
3 5 (2.66%) HIPAA
3 5 (2.66%) PCI DSS
4 4 (2.13%) PMO
5 3 (1.60%) ISO 22301
6 2 (1.06%) Accessibility
6 2 (1.06%) Data Quality
7 1 (0.53%) QA
System Software
1 5 (2.66%) Active Directory
2 4 (2.13%) VMware Infrastructure
3 3 (1.60%) Docker
Systems Management
1 3 (1.60%) SCCM
2 2 (1.06%) Kubernetes
3 1 (0.53%) Microsoft Intune
Vendors
1 39 (20.74%) Microsoft
2 15 (7.98%) Oracle
3 9 (4.79%) VMware
4 8 (4.26%) SAP
5 7 (3.72%) CyberArk
6 6 (3.19%) PeopleSoft
7 5 (2.66%) Citrix
8 4 (2.13%) Databricks
8 4 (2.13%) Salesforce
9 3 (1.60%) Blackboard
9 3 (1.60%) Cisco
10 1 (0.53%) Dataiku
10 1 (0.53%) ESRI
10 1 (0.53%) Google
10 1 (0.53%) Mapbox
10 1 (0.53%) Meraki
10 1 (0.53%) Veeam