IT Support Jobs in London

IT Support
England > London

The median IT Support salary in London is £35,000 per year according to job vacancies posted during the 6 months to 19 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 190 208 436
Rank change year-on-year +18 +228 -49
Permanent jobs requiring an IT Support 417 589 579
As % of all permanent jobs advertised in London 1.76% 1.75% 0.83%
As % of the Job Titles category 1.87% 1.83% 0.87%
Number of salaries quoted 299 444 498
10th Percentile £26,250 £26,250 £25,750
25th Percentile £30,500 £30,000 £29,000
Median annual salary (50th Percentile) £35,000 £35,000 £33,500
Median % change year-on-year - +4.48% -4.29%
75th Percentile £43,750 £42,500 £47,375
90th Percentile £48,750 £52,850 £57,500
England median annual salary £29,000 £31,500 £29,000
% change year-on-year -7.94% +8.62% -

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,313 32,109 66,771
% of permanent jobs with a recognized job title 94.22% 95.14% 96.28%
Number of salaries quoted 16,649 23,746 34,560
10th Percentile £37,500 £42,449 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,000 £60,800 £60,000
% change year-on-year -12.83% +1.33% +9.09%

IT Support
Job Vacancy Trend in London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support in London

IT Support
Salary Trend in London

3-month moving average salary quoted in jobs citing IT Support in London.

Salary trend for IT Support in London

IT Support
Salary Histogram in London

Salary distribution for jobs citing IT Support in London over the 6 months to 19 May 2024.

Salary histogram for IT Support in London

IT Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the London region over the 6 months to 19 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +1 71 £39,000 +11.43% 7
South London +8 31 £35,000 - 5
West London -9 25 £33,500 +13.56% 8
North London +7 10 £27,000 -16.92% 2
East London +11 6 £33,000 -9.59% 14
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 19 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support in the job title.

1 305 (73.14%) Windows
2 288 (69.06%) Microsoft 365
3 268 (64.27%) Microsoft
4 257 (61.63%) Active Directory
5 199 (47.72%) Social Skills
6 187 (44.84%) Windows 10
7 151 (36.21%) Microsoft Exchange
8 141 (33.81%) Degree
9 113 (27.10%) Cisco
10 112 (26.86%) Citrix
10 112 (26.86%) WAN
11 110 (26.38%) SCCM
12 109 (26.14%) Video Conferencing
13 108 (25.90%) Android
14 107 (25.66%) Wireless
15 102 (24.46%) Customer Service
16 93 (22.30%) Computer Science
16 93 (22.30%) Azure
17 91 (21.82%) Mobile Device Management
18 90 (21.58%) AirWatch
18 90 (21.58%) WebEx
18 90 (21.58%) Application Virtualisation
19 89 (21.34%) Computer Science Degree
19 89 (21.34%) XenApp
20 88 (21.10%) Cisco IOS
20 88 (21.10%) Business Continuity
21 87 (20.86%) Microsoft App-V
22 86 (20.62%) Wiki
22 86 (20.62%) BCP
22 86 (20.62%) XenDesktop

IT Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 151 (36.21%) Microsoft Exchange
2 40 (9.59%) SharePoint
3 5 (1.20%) Exchange Server 2013
4 3 (0.72%) SAS
5 2 (0.48%) Exchange Server 2007
5 2 (0.48%) Exchange Server 2010
6 1 (0.24%) CMS
6 1 (0.24%) Confluence
6 1 (0.24%) SharePoint 2013
Applications
1 74 (17.75%) Microsoft Office
2 14 (3.36%) Microsoft Excel
3 9 (2.16%) Microsoft PowerPoint
4 3 (0.72%) SPSS
5 2 (0.48%) Adobe Creative Suite
6 1 (0.24%) S-PLUS
Business Applications
1 6 (1.44%) Carpe Diem
2 1 (0.24%) Dynamics CRM
2 1 (0.24%) Elite 3E
2 1 (0.24%) Visualfiles
Cloud Services
1 288 (69.06%) Microsoft 365
2 93 (22.30%) Azure
3 39 (9.35%) Entra ID
4 14 (3.36%) AWS
5 10 (2.40%) Power Platform
6 9 (2.16%) OneDrive
7 8 (1.92%) Google Workspace
7 8 (1.92%) Mimecast
8 7 (1.68%) WhatsApp
9 4 (0.96%) Amazon EC2
9 4 (0.96%) Snowflake
10 3 (0.72%) Dropbox
10 3 (0.72%) Rubrik
11 2 (0.48%) Cloud Computing
12 1 (0.24%) Azure Storage
12 1 (0.24%) Dynamics 365
12 1 (0.24%) GCP
12 1 (0.24%) IaaS
12 1 (0.24%) PaaS
12 1 (0.24%) SaaS
Communications & Networking
1 112 (26.86%) WAN
2 107 (25.66%) Wireless
3 90 (21.58%) WebEx
4 88 (21.10%) Cisco IOS
5 86 (20.62%) SD-WAN
6 40 (9.59%) VPN
7 38 (9.11%) Wi-Fi
8 35 (8.39%) DNS
9 33 (7.91%) DHCP
10 29 (6.95%) TCP/IP
11 25 (6.00%) Firewall
12 21 (5.04%) LAN
13 16 (3.84%) VoIP
14 15 (3.60%) Internet
15 8 (1.92%) Remote Desktop
16 7 (1.68%) Intranet
16 7 (1.68%) VLAN
17 6 (1.44%) SAN
18 5 (1.20%) iSCSI
19 4 (0.96%) Network Security
Database & Business Intelligence
1 12 (2.88%) SQL Server
2 10 (2.40%) Power BI
3 4 (0.96%) BusinessObjects
3 4 (0.96%) SQL Server Reporting Services
4 3 (0.72%) Big Data
4 3 (0.72%) EDRMS
5 2 (0.48%) Oracle Database
5 2 (0.48%) SQL Server Integration Services
6 1 (0.24%) Amazon RDS
6 1 (0.24%) Electronic Patient Records
Development Applications
1 2 (0.48%) Git
1 2 (0.48%) JIRA
1 2 (0.48%) MSI
2 1 (0.24%) Atlassian Bamboo
2 1 (0.24%) Bitbucket
General
1 199 (47.72%) Social Skills
2 54 (12.95%) Analytical Skills
3 41 (9.83%) Finance
4 34 (8.15%) Law
5 33 (7.91%) Legal
6 19 (4.56%) Banking
7 18 (4.32%) Organisational Skills
8 10 (2.40%) Inclusion and Diversity
9 7 (1.68%) Retail
9 7 (1.68%) Telecoms
10 5 (1.20%) Games
10 5 (1.20%) Marketing
11 4 (0.96%) Documentation Skills
11 4 (0.96%) Electronics
12 3 (0.72%) Advertising
12 3 (0.72%) Aviation
13 1 (0.24%) Back Office
13 1 (0.24%) Financial Institution
13 1 (0.24%) Investment Banking
13 1 (0.24%) Manufacturing
Libraries, Frameworks & Software Standards
1 8 (1.92%) ADSI
2 7 (1.68%) LDAP
3 4 (0.96%) X-Windows
4 2 (0.48%) EDI
5 1 (0.24%) OLE
5 1 (0.24%) SAML
5 1 (0.24%) Software Packaging
5 1 (0.24%) XML
Miscellaneous
1 109 (26.14%) Video Conferencing
2 86 (20.62%) Wiki
3 16 (3.84%) Driving Licence
3 16 (3.84%) EPoS
4 13 (3.12%) Replication
5 11 (2.64%) iPhone
6 7 (1.68%) Self-Motivation
7 6 (1.44%) Data Centre
7 6 (1.44%) iPad
7 6 (1.44%) Management Information System
7 6 (1.44%) Onboarding
7 6 (1.44%) Smartphone
8 5 (1.20%) Enterprise Software
9 4 (0.96%) Apple TV
9 4 (0.96%) CMDB
9 4 (0.96%) Social Media
10 3 (0.72%) Analytical Mindset
10 3 (0.72%) Blackberry
10 3 (0.72%) Cybercrime
10 3 (0.72%) Linux Command Line
Operating Systems
1 305 (73.14%) Windows
2 187 (44.84%) Windows 10
3 108 (25.90%) Android
4 52 (12.47%) Windows Server
5 35 (8.39%) Mac OS
6 27 (6.47%) Apple iOS
7 19 (4.56%) Mac OS X
8 11 (2.64%) Windows Server 2008
9 9 (2.16%) Linux
9 9 (2.16%) Windows Server 2019
10 7 (1.68%) Windows Server 2012
11 6 (1.44%) Windows Server 2016
12 5 (1.20%) Windows 7
13 4 (0.96%) Unix
14 1 (0.24%) CentOS
14 1 (0.24%) VMS
Processes & Methodologies
1 102 (24.46%) Customer Service
2 93 (22.30%) Computer Science
3 91 (21.82%) Mobile Device Management
4 90 (21.58%) Application Virtualisation
5 88 (21.10%) Business Continuity
6 86 (20.62%) BCP
6 86 (20.62%) Business Continuity Planning
6 86 (20.62%) Contract Negotiation
7 73 (17.51%) Problem-Solving
8 71 (17.03%) ITIL
9 55 (13.19%) ITSM
10 34 (8.15%) Service Management
11 26 (6.24%) Service Delivery
12 23 (5.52%) Cybersecurity
13 17 (4.08%) Collaborative Working
14 16 (3.84%) Asset Management
14 16 (3.84%) Document Management
15 15 (3.60%) Project Delivery
16 13 (3.12%) Business Intelligence
17 12 (2.88%) Information Security
Programming Languages
1 28 (6.71%) PowerShell
2 19 (4.56%) SQL
3 7 (1.68%) Bash
4 4 (0.96%) T-SQL
5 2 (0.48%) Python
6 1 (0.24%) JavaScript
Qualifications
1 141 (33.81%) Degree
2 89 (21.34%) Computer Science Degree
3 86 (20.62%) Master's Degree
4 23 (5.52%) Microsoft Certification
5 9 (2.16%) A+ Certification
5 9 (2.16%) Azure Certification
5 9 (2.16%) MCSA
6 8 (1.92%) CREST Certified
7 7 (1.68%) MCSE
8 6 (1.44%) Cisco Certification
8 6 (1.44%) DBS Check
9 5 (1.20%) CCNA
10 4 (0.96%) ITIL Certification
10 4 (0.96%) MCP
11 3 (0.72%) Network+ Certification
11 3 (0.72%) Security Cleared
12 2 (0.48%) SC Cleared
13 1 (0.24%) GCIA
13 1 (0.24%) GCWN
13 1 (0.24%) MOS
Quality Assurance & Compliance
1 22 (5.28%) SLA
2 6 (1.44%) ISO/IEC 27001
3 5 (1.20%) Cyber Essentials
3 5 (1.20%) GDPR
4 1 (0.24%) Cyber Essentials PLUS
System Software
1 257 (61.63%) Active Directory
2 89 (21.34%) XenApp
3 87 (20.86%) Microsoft App-V
4 86 (20.62%) VMware ESXi
4 86 (20.62%) XenDesktop
5 28 (6.71%) VMware Infrastructure
6 11 (2.64%) Hyper-V
7 6 (1.44%) Virtual Desktop
8 4 (0.96%) Terminal Services
9 3 (0.72%) vSphere
10 2 (0.48%) Virtual Machines
11 1 (0.24%) Virtual Servers
11 1 (0.24%) Xen
Systems Management
1 110 (26.38%) SCCM
2 90 (21.58%) AirWatch
3 46 (11.03%) Microsoft Intune
4 21 (5.04%) Jamf Pro
5 4 (0.96%) PaperCut
6 2 (0.48%) NetBackup
6 2 (0.48%) Single Sign-On
7 1 (0.24%) Ansible
7 1 (0.24%) Backup Exec
7 1 (0.24%) MobiControl
7 1 (0.24%) Progress Chef
7 1 (0.24%) Puppet
7 1 (0.24%) WSUS
Vendors
1 268 (64.27%) Microsoft
2 113 (27.10%) Cisco
3 112 (26.86%) Citrix
4 34 (8.15%) VMware
5 21 (5.04%) ServiceNow
6 20 (4.80%) Apple
7 19 (4.56%) iManage
8 18 (4.32%) Bloomberg
9 11 (2.64%) HP
10 9 (2.16%) Meraki
11 8 (1.92%) FactSet
11 8 (1.92%) MobileIron
11 8 (1.92%) Refinitiv
12 7 (1.68%) Adobe
13 6 (1.44%) Alteryx
13 6 (1.44%) ConnectWise
13 6 (1.44%) Dell
13 6 (1.44%) Google
13 6 (1.44%) Salesforce
14 5 (1.20%) Veeam