Service Analyst Jobs in London

Service Analyst
England > London

The median Service Analyst salary in London is £35,250 per year according to job vacancies posted during the 6 months to 18 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 356 383 503
Rank change year-on-year +27 +120 -153
Permanent jobs requiring a Service Analyst 155 251 444
As % of all permanent jobs advertised in London 0.66% 0.75% 0.64%
As % of the Job Titles category 0.70% 0.78% 0.67%
Number of salaries quoted 136 212 347
10th Percentile £25,750 £26,250 £24,250
25th Percentile £30,000 £30,000 £26,500
Median annual salary (50th Percentile) £35,250 £35,000 £35,000
Median % change year-on-year +0.71% - -15.15%
75th Percentile £55,000 £45,000 £58,125
90th Percentile £71,250 £57,500 £79,250
England median annual salary £27,500 £29,000 £27,500
% change year-on-year -5.17% +5.45% -1.79%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,294 31,975 66,602
% of permanent jobs with a recognized job title 94.21% 95.13% 96.28%
Number of salaries quoted 16,646 23,616 34,555
10th Percentile £37,500 £42,444 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,000 £60,800 £60,000
% change year-on-year -12.83% +1.33% +9.09%

Service Analyst
Job Vacancy Trend in London

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Analyst in London

Service Analyst
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Analyst in London.

Salary trend for Service Analyst in London

Service Analyst
Salary Histogram in London

Salary distribution for jobs citing Service Analyst in London over the 6 months to 18 May 2024.

Salary histogram for Service Analyst in London

Service Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the London region over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +50 25 £35,000 +6.87% 2
East London +12 1 £24,000 -9.43% 6
West London -2 1 £25,500 -43.33%
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 18 May 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Service Analyst in the job title.

1 72 (46.45%) Windows
2 60 (38.71%) Active Directory
3 55 (35.48%) Microsoft 365
4 53 (34.19%) Finance
5 50 (32.26%) Microsoft
6 46 (29.68%) Windows 10
6 46 (29.68%) Social Skills
7 42 (27.10%) Analytical Skills
7 42 (27.10%) ITSM
8 40 (25.81%) ITIL
9 38 (24.52%) Customer Service
10 35 (22.58%) Microsoft Office
11 28 (18.06%) SLA
11 28 (18.06%) Problem-Solving
12 27 (17.42%) Microsoft Exchange
12 27 (17.42%) Service Management
13 26 (16.77%) Azure
14 22 (14.19%) Banking
15 21 (13.55%) SharePoint
16 18 (11.61%) Asset Management
17 17 (10.97%) Citrix
18 16 (10.32%) AWS
18 16 (10.32%) Degree
18 16 (10.32%) OneDrive
19 15 (9.68%) Self-Motivation
20 14 (9.03%) Cost Optimisation
20 14 (9.03%) FinOps
20 14 (9.03%) Agile
21 13 (8.39%) Law
21 13 (8.39%) Python

Service Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (17.42%) Microsoft Exchange
2 21 (13.55%) SharePoint
3 1 (0.65%) CMS
Applications
1 35 (22.58%) Microsoft Office
2 6 (3.87%) Microsoft Excel
3 2 (1.29%) Microsoft PowerPoint
4 1 (0.65%) Spreadsheet
Business Applications
1 3 (1.94%) Elite 3E
2 1 (0.65%) Aladdin
2 1 (0.65%) Carpe Diem
Cloud Services
1 55 (35.48%) Microsoft 365
2 26 (16.77%) Azure
3 16 (10.32%) AWS
3 16 (10.32%) OneDrive
4 10 (6.45%) Power Platform
5 9 (5.81%) Entra ID
5 9 (5.81%) Mimecast
6 7 (4.52%) Snowflake
7 5 (3.23%) Power Automate
8 2 (1.29%) GCP
8 2 (1.29%) Google Drive
8 2 (1.29%) Google Workspace
8 2 (1.29%) PaaS
8 2 (1.29%) SaaS
8 2 (1.29%) WhatsApp
9 1 (0.65%) Asana
9 1 (0.65%) Google Sheets
9 1 (0.65%) Zapier
Communications & Networking
1 12 (7.74%) VPN
2 10 (6.45%) LAN
3 6 (3.87%) DNS
4 5 (3.23%) WAN
5 4 (2.58%) Wi-Fi
5 4 (2.58%) Wireless
6 3 (1.94%) SSL
7 2 (1.29%) Remote Desktop
7 2 (1.29%) TCP/IP
7 2 (1.29%) Wireshark
8 1 (0.65%) Cisco IOS
8 1 (0.65%) Firewall
8 1 (0.65%) FTP
8 1 (0.65%) Internet
8 1 (0.65%) Intranet
8 1 (0.65%) POP3
8 1 (0.65%) SMTP
8 1 (0.65%) SSH
8 1 (0.65%) Structured Cabling
8 1 (0.65%) WebEx
Database & Business Intelligence
1 10 (6.45%) Power BI
2 3 (1.94%) Tableau
General
1 53 (34.19%) Finance
2 46 (29.68%) Social Skills
3 42 (27.10%) Analytical Skills
4 22 (14.19%) Banking
5 13 (8.39%) Law
6 11 (7.10%) Inclusion and Diversity
7 9 (5.81%) Legal
8 7 (4.52%) Presentation Skills
9 4 (2.58%) Advertising
9 4 (2.58%) Retail
10 3 (1.94%) Back Office
10 3 (1.94%) Influencing Skills
10 3 (1.94%) Organisational Skills
10 3 (1.94%) Public Sector
11 2 (1.29%) Games
11 2 (1.29%) Music Industry
12 1 (0.65%) Investment Banking
12 1 (0.65%) Manufacturing
12 1 (0.65%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (1.29%) .NET
1 2 (1.29%) EDI
2 1 (0.65%) Matplotlib
2 1 (0.65%) NumPy
2 1 (0.65%) Pandas
2 1 (0.65%) Seaborn
Miscellaneous
1 15 (9.68%) Self-Motivation
2 9 (5.81%) iPad
2 9 (5.81%) iPhone
3 7 (4.52%) Management Information System
3 7 (4.52%) Smartphone
4 5 (3.23%) Onboarding
4 5 (3.23%) Video Conferencing
5 4 (2.58%) CMDB
5 4 (2.58%) Product Ownership
6 2 (1.29%) Bitcoin
6 2 (1.29%) Data Centre
6 2 (1.29%) Hedge funds
6 2 (1.29%) Housing Association
7 1 (0.65%) CCTV
7 1 (0.65%) Derivative
7 1 (0.65%) Distributed Denial-of-Service
7 1 (0.65%) Fixed Income
7 1 (0.65%) NHS
7 1 (0.65%) Security Operations Centre
7 1 (0.65%) Smart City
Operating Systems
1 72 (46.45%) Windows
2 46 (29.68%) Windows 10
3 8 (5.16%) Windows Server
4 6 (3.87%) Mac OS
5 4 (2.58%) Linux
6 3 (1.94%) Apple iOS
7 2 (1.29%) Android
7 2 (1.29%) Red Hat Enterprise Linux
7 2 (1.29%) Unix
8 1 (0.65%) Mac OS X
8 1 (0.65%) Windows 7
Processes & Methodologies
1 42 (27.10%) ITSM
2 40 (25.81%) ITIL
3 38 (24.52%) Customer Service
4 28 (18.06%) Problem-Solving
5 27 (17.42%) Service Management
6 18 (11.61%) Asset Management
7 14 (9.03%) Agile
7 14 (9.03%) Cost Optimisation
7 14 (9.03%) FinOps
8 10 (6.45%) Business Intelligence
8 10 (6.45%) Stakeholder Management
9 9 (5.81%) Business Analysis
9 9 (5.81%) Incident Management
9 9 (5.81%) Wealth Management
10 8 (5.16%) Change Management
10 8 (5.16%) Investment Management
10 8 (5.16%) Statistics
11 7 (4.52%) Contract Management
11 7 (4.52%) Service Delivery
11 7 (4.52%) Threat Management
Programming Languages
1 13 (8.39%) Python
2 12 (7.74%) SQL
3 8 (5.16%) R
4 7 (4.52%) T-SQL
5 2 (1.29%) C++
5 2 (1.29%) Java
Qualifications
1 16 (10.32%) Degree
2 6 (3.87%) ITIL Certification
3 3 (1.94%) A+ Certification
3 3 (1.94%) Master's Degree
3 3 (1.94%) MBA
4 2 (1.29%) CIPD
4 2 (1.29%) Computer Science Degree
4 2 (1.29%) ECDL
4 2 (1.29%) GCFA
4 2 (1.29%) GCIA
4 2 (1.29%) GCIH
4 2 (1.29%) ISEB
5 1 (0.65%) CCAB
5 1 (0.65%) CISA
5 1 (0.65%) CISM
5 1 (0.65%) CISSP
5 1 (0.65%) ITIL Foundation Certificate
5 1 (0.65%) MCSA
5 1 (0.65%) Microsoft Certification
5 1 (0.65%) QiCA
Quality Assurance & Compliance
1 28 (18.06%) SLA
2 12 (7.74%) Data Quality
3 4 (2.58%) QA
4 3 (1.94%) COBIT
4 3 (1.94%) ITGC
5 2 (1.29%) Accessibility
5 2 (1.29%) NIST
5 2 (1.29%) Sarbanes-Oxley
5 2 (1.29%) Software Quality Assurance
6 1 (0.65%) ISO/IEC 27001
System Software
1 60 (38.71%) Active Directory
2 11 (7.10%) XenApp
2 11 (7.10%) XenDesktop
3 3 (1.94%) Virtual Desktop
4 2 (1.29%) VMware Infrastructure
Systems Management
1 11 (7.10%) Microsoft Intune
2 2 (1.29%) Jamf Pro
2 2 (1.29%) SCCM
Vendors
1 50 (32.26%) Microsoft
2 17 (10.97%) Citrix
3 9 (5.81%) Ivanti
3 9 (5.81%) ServiceNow
4 8 (5.16%) iManage
5 7 (4.52%) Alteryx
6 4 (2.58%) Cisco
6 4 (2.58%) Intapp
6 4 (2.58%) VMware
7 3 (1.94%) Adobe
7 3 (1.94%) Google
7 3 (1.94%) Splunk
8 2 (1.29%) Aderant
8 2 (1.29%) Apple
8 2 (1.29%) Red Hat
8 2 (1.29%) Sun
8 2 (1.29%) Symantec
9 1 (0.65%) Atlassian
9 1 (0.65%) Cadence
9 1 (0.65%) SAP