Service Delivery Manager Jobs in London

Service Delivery Manager
England > London

The median Service Delivery Manager salary in London is £68,338 per year according to job vacancies posted during the 6 months to 17 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
17 May 2024
Same period 2023 Same period 2022
Rank 358 564 733
Rank change year-on-year +206 +169 -206
Permanent jobs requiring a Service Delivery Manager 152 66 145
As % of all permanent jobs advertised in London 0.64% 0.20% 0.21%
As % of the Job Titles category 0.68% 0.21% 0.22%
Number of salaries quoted 59 58 141
10th Percentile £43,250 £42,360 £47,500
25th Percentile £52,000 £57,500 £56,250
Median annual salary (50th Percentile) £68,338 £73,250 £65,000
Median % change year-on-year -6.71% +12.69% +18.18%
75th Percentile £78,750 £92,500 £70,000
90th Percentile £80,000 £95,000 £85,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +14.29%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,283 31,984 66,421
% of permanent jobs with a recognized job title 94.21% 95.13% 96.30%
Number of salaries quoted 16,636 23,610 34,531
10th Percentile £37,500 £42,444 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,000 £60,800 £60,000
% change year-on-year -12.83% +1.33% +9.09%

Service Delivery Manager
Job Vacancy Trend in London

Job postings that featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Delivery Manager in London

Service Delivery Manager
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Delivery Manager in London.

Salary trend for Service Delivery Manager in London

Service Delivery Manager
Salary Histogram in London

Salary distribution for jobs citing Service Delivery Manager in London over the 6 months to 17 May 2024.

Salary histogram for Service Delivery Manager in London

Service Delivery Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Manager within the London region over the 6 months to 17 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +73 26 £77,500 -8.82% 1
South London - 23 - -
West London - 21 £44,500 - 2
East London +25 8 £55,000 -20.86%
North London - 3 £47,500 - 1
Service Delivery Manager
England

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 17 May 2024, Service Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Service Delivery Manager in the job title.

1 152 (100.00%) Service Delivery
2 101 (66.45%) Microsoft
3 95 (62.50%) Finance
4 94 (61.84%) Social Skills
5 90 (59.21%) Law
6 86 (56.58%) ServiceNow
7 85 (55.92%) Inclusion and Diversity
8 84 (55.26%) SLA
9 83 (54.61%) Performance Management
10 82 (53.95%) Mentoring
10 82 (53.95%) SaaS
11 78 (51.32%) Dell
11 78 (51.32%) Contract Negotiation
12 41 (26.97%) ITIL
13 33 (21.71%) Service Management
14 25 (16.45%) ITSM
15 18 (11.84%) Microsoft 365
16 14 (9.21%) ITIL Certification
17 13 (8.55%) Customer Service
18 12 (7.89%) Line Management
19 11 (7.24%) Windows
19 11 (7.24%) Cybersecurity
20 10 (6.58%) Agile
20 10 (6.58%) Degree
20 10 (6.58%) Project Management
21 9 (5.92%) Legal
21 9 (5.92%) Information Security
22 8 (5.26%) Validation
22 8 (5.26%) Risk Management
22 8 (5.26%) Change Management

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.32%) Microsoft Exchange
Applications
1 4 (2.63%) Microsoft Excel
1 4 (2.63%) Microsoft Office
2 2 (1.32%) Microsoft PowerPoint
Business Applications
1 6 (3.95%) Dynamics CRM
2 1 (0.66%) SAP ERP
Cloud Services
1 82 (53.95%) SaaS
2 18 (11.84%) Microsoft 365
3 6 (3.95%) Azure
3 6 (3.95%) Power Platform
4 1 (0.66%) Google Workspace
4 1 (0.66%) PaaS
Communications & Networking
1 4 (2.63%) Wi-Fi
2 2 (1.32%) VSAT
Database & Business Intelligence
1 6 (3.95%) Power BI
1 6 (3.95%) SAP HANA
1 6 (3.95%) SQL Server
General
1 95 (62.50%) Finance
2 94 (61.84%) Social Skills
3 90 (59.21%) Law
4 85 (55.92%) Inclusion and Diversity
5 9 (5.92%) Legal
6 8 (5.26%) Analytical Skills
7 7 (4.61%) Retail
8 6 (3.95%) Pharmaceutical
8 6 (3.95%) Public Sector
9 4 (2.63%) Influencing Skills
10 3 (1.97%) Telecoms
11 2 (1.32%) Advertising
11 2 (1.32%) Banking
Libraries, Frameworks & Software Standards
1 3 (1.97%) CSS
2 1 (0.66%) EDI
Miscellaneous
1 8 (5.26%) Self-Motivation
2 5 (3.29%) Product Ownership
3 4 (2.63%) Onboarding
4 3 (1.97%) Cyber Kill Chain
4 3 (1.97%) Management Information System
5 2 (1.32%) Cyber Threat
5 2 (1.32%) Security Operations Centre
6 1 (0.66%) Data Centre
Operating Systems
1 11 (7.24%) Windows
Processes & Methodologies
1 152 (100.00%) Service Delivery
2 83 (54.61%) Performance Management
3 82 (53.95%) Mentoring
4 78 (51.32%) Contract Negotiation
5 41 (26.97%) ITIL
6 33 (21.71%) Service Management
7 25 (16.45%) ITSM
8 13 (8.55%) Customer Service
9 12 (7.89%) Line Management
10 11 (7.24%) Cybersecurity
11 10 (6.58%) Agile
11 10 (6.58%) Project Management
12 9 (5.92%) Information Security
13 8 (5.26%) Change Management
13 8 (5.26%) Client Onboarding
13 8 (5.26%) Collaborative Working
13 8 (5.26%) Continuous Improvement
13 8 (5.26%) ERP
13 8 (5.26%) Risk Management
13 8 (5.26%) Validation
Qualifications
1 14 (9.21%) ITIL Certification
2 10 (6.58%) Degree
3 3 (1.97%) SC Cleared
3 3 (1.97%) Security Cleared
4 1 (0.66%) CCNA
4 1 (0.66%) Cisco Certification
4 1 (0.66%) JNCIA
Quality Assurance & Compliance
1 84 (55.26%) SLA
2 6 (3.95%) GDPR
3 2 (1.32%) COBIT
3 2 (1.32%) NIST
4 1 (0.66%) Cyber Essentials
4 1 (0.66%) ISO 9001
4 1 (0.66%) ISO/IEC 27001
System Software
1 3 (1.97%) Active Directory
Systems Management
1 1 (0.66%) Jamf Pro
1 1 (0.66%) Microsoft Intune
Vendors
1 101 (66.45%) Microsoft
2 86 (56.58%) ServiceNow
3 78 (51.32%) Dell
4 8 (5.26%) Apple
4 8 (5.26%) SAP
5 5 (3.29%) Google
5 5 (3.29%) Oracle
6 3 (1.97%) Genesys
7 2 (1.32%) iManage