Service Delivery Jobs in London

Service Delivery
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 14 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 122 189 211
Rank change year-on-year +67 +22 -18
Permanent jobs citing Service Delivery 600 657 1,388
As % of all permanent jobs advertised in London 2.54% 1.93% 2.02%
As % of the Processes & Methodologies category 2.79% 2.03% 2.08%
Number of salaries quoted 389 510 964
10th Percentile £36,850 £32,488 £32,500
25th Percentile £49,125 £45,783 £47,500
Median annual salary (50th Percentile) £60,000 £65,000 £60,000
Median % change year-on-year -7.69% +8.33% +0.44%
75th Percentile £77,500 £85,000 £73,750
90th Percentile £91,250 £105,000 £91,250
England median annual salary £50,000 £52,500 £51,500
% change year-on-year -4.76% +1.94% +3.00%

All Process and Methodology Skills
London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 21,495 32,428 66,642
As % of all permanent jobs advertised in London 91.13% 95.37% 96.99%
Number of salaries quoted 15,924 23,365 34,264
10th Percentile £37,500 £43,428 £42,500
25th Percentile £51,500 £55,000 £53,750
Median annual salary (50th Percentile) £70,555 £75,000 £70,000
Median % change year-on-year -5.93% +7.14% -
75th Percentile £95,000 £95,000 £92,500
90th Percentile £115,000 £115,000 £111,250
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Delivery in London

Service Delivery
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Delivery in London.

Salary trend for Service Delivery in London

Service Delivery
Salary Histogram in London

Salary distribution for jobs citing Service Delivery in London over the 6 months to 14 May 2024.

Salary histogram for Service Delivery in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the London region over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +24 117 £65,000 -3.70% 30
South London +32 47 £47,500 +5.56% 6
North London +17 37 £55,000 +4.76% 3
West London -7 28 £51,000 +2.00% 14
East London +8 12 £55,000 +22.22% 13
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (4.83%) SharePoint
2 27 (4.50%) Microsoft Exchange
3 5 (0.83%) Exchange Server 2013
4 4 (0.67%) Exchange Server 2010
5 2 (0.33%) CMS
5 2 (0.33%) Skype for Business
6 1 (0.17%) Blackberry Enterprise Server
6 1 (0.17%) Documentum
6 1 (0.17%) IIS
Applications
1 26 (4.33%) Microsoft Office
2 23 (3.83%) Microsoft Excel
3 15 (2.50%) Microsoft PowerPoint
4 2 (0.33%) Microsoft Project
Business Applications
1 17 (2.83%) Dynamics CRM
2 4 (0.67%) Elite 3E
3 3 (0.50%) NetSuite
3 3 (0.50%) Remedy ITSM
4 2 (0.33%) Oracle EBS
4 2 (0.33%) SAP CX
4 2 (0.33%) Workday HCM
5 1 (0.17%) NEC Housing
5 1 (0.17%) SAP ERP
5 1 (0.17%) SAP HCM
Cloud Services
1 144 (24.00%) Azure
2 118 (19.67%) Microsoft 365
3 111 (18.50%) SaaS
4 62 (10.33%) Power Platform
5 28 (4.67%) PowerApps
6 26 (4.33%) AWS
7 25 (4.17%) Azure DevOps
8 22 (3.67%) Power Automate
9 21 (3.50%) Entra ID
10 10 (1.67%) Dynamics 365
11 8 (1.33%) Cloud Computing
11 8 (1.33%) OneDrive
12 7 (1.17%) PaaS
13 6 (1.00%) IaaS
13 6 (1.00%) WhatsApp
14 5 (0.83%) Azure Synapse Analytics
14 5 (0.83%) Virtual Private Cloud
15 4 (0.67%) Mimecast
15 4 (0.67%) Snowflake
16 3 (0.50%) Azure Logic Apps
Communications & Networking
1 24 (4.00%) Firewall
1 24 (4.00%) WAN
2 15 (2.50%) LAN
3 14 (2.33%) VPN
4 12 (2.00%) Network Security
5 11 (1.83%) Internet
5 11 (1.83%) TCP/IP
5 11 (1.83%) Wireless
6 10 (1.67%) Wi-Fi
7 9 (1.50%) DNS
8 8 (1.33%) Cisco Firepower
9 7 (1.17%) DHCP
9 7 (1.17%) SD-WAN
10 6 (1.00%) SSL
10 6 (1.00%) VoIP
11 5 (0.83%) Cisco Nexus
11 5 (0.83%) F5 BIG-IP GTM
11 5 (0.83%) F5 BIG-IP LTM
11 5 (0.83%) Unified Communications
12 4 (0.67%) Remote Desktop
Database & Business Intelligence
1 39 (6.50%) Power BI
2 35 (5.83%) SQL Server
3 19 (3.17%) Relational Database
4 13 (2.17%) SQL Server Reporting Services
5 11 (1.83%) Azure SQL Database
6 6 (1.00%) SAP HANA
7 4 (0.67%) BusinessObjects
7 4 (0.67%) SQL Server Integration Services
8 3 (0.50%) Data Warehouse
8 3 (0.50%) DBAmp
8 3 (0.50%) GIS
8 3 (0.50%) Tableau
9 2 (0.33%) Data Lake
10 1 (0.17%) Azure SQL Data Warehouse
10 1 (0.17%) Data Mining
10 1 (0.17%) OLAP Cube
10 1 (0.17%) Oracle OWB
10 1 (0.17%) QlikView
10 1 (0.17%) RDBMS
10 1 (0.17%) SQL Server Analysis Services
Development Applications
1 10 (1.67%) Visual Studio
2 8 (1.33%) JIRA
3 2 (0.33%) Git
3 2 (0.33%) Selenium
3 2 (0.33%) Team Foundation Server
4 1 (0.17%) Jenkins
General
1 250 (41.67%) Social Skills
2 182 (30.33%) Finance
3 111 (18.50%) Inclusion and Diversity
4 104 (17.33%) Law
5 57 (9.50%) Analytical Skills
6 46 (7.67%) Legal
7 34 (5.67%) Public Sector
8 23 (3.83%) Banking
9 21 (3.50%) Marketing
10 18 (3.00%) Local Government
11 17 (2.83%) Retail
12 15 (2.50%) Advertising
12 15 (2.50%) Presentation Skills
13 13 (2.17%) Organisational Skills
14 12 (2.00%) Financial Institution
15 11 (1.83%) Telecoms
16 10 (1.67%) Influencing Skills
16 10 (1.67%) Investment Banking
16 10 (1.67%) Pharmaceutical
17 6 (1.00%) Police
Job Titles
1 177 (29.50%) Service Manager
2 157 (26.17%) Delivery Manager
3 153 (25.50%) Service Delivery Manager
4 133 (22.17%) Senior
5 99 (16.50%) Senior Manager
6 91 (15.17%) Senior Delivery Manager
6 91 (15.17%) Senior Service Delivery Manager
6 91 (15.17%) Senior Service Manager
7 72 (12.00%) Lead
8 64 (10.67%) IT Manager
9 59 (9.83%) Developer
10 53 (8.83%) Analyst
11 42 (7.00%) IT Services Manager
12 31 (5.17%) IT Services Delivery Manager
13 26 (4.33%) IT Support
14 18 (3.00%) COBOL Developer
14 18 (3.00%) Mainframe Developer
14 18 (3.00%) Power Platform Developer
14 18 (3.00%) Support Engineer
15 17 (2.83%) Network Engineer
Libraries, Frameworks & Software Standards
1 21 (3.50%) CSS
2 18 (3.00%) HTML
3 12 (2.00%) .NET
4 10 (1.67%) .NET Framework
4 10 (1.67%) ASP.NET
5 7 (1.17%) Web Services
6 4 (0.67%) 802.1X
7 3 (0.50%) .NET Core
7 3 (0.50%) ASP.NET MVC
7 3 (0.50%) JSON
8 2 (0.33%) AWS CDK
9 1 (0.17%) ARM Templates
9 1 (0.17%) EDI
9 1 (0.17%) MDX
9 1 (0.17%) XML
Miscellaneous
1 24 (4.00%) Management Information System
2 23 (3.83%) Self-Motivation
3 18 (3.00%) Mainframe
4 12 (2.00%) Hedge funds
4 12 (2.00%) Product Ownership
5 11 (1.83%) Onboarding
6 9 (1.50%) Data Centre
7 8 (1.33%) CMDB
7 8 (1.33%) NHS
7 8 (1.33%) Public Cloud
8 7 (1.17%) Hybrid Cloud
9 6 (1.00%) iPhone
10 5 (0.83%) Distributed Denial-of-Service
10 5 (0.83%) Enterprise Software
10 5 (0.83%) FMCG
11 4 (0.67%) Cloud Native
11 4 (0.67%) Enterprise Cloud
11 4 (0.67%) Freedom of Information
11 4 (0.67%) IBM Mainframe
11 4 (0.67%) PMI
Operating Systems
1 85 (14.17%) Windows
2 21 (3.50%) Windows 10
2 21 (3.50%) Windows Server
3 11 (1.83%) Windows Server 2012
4 9 (1.50%) Apple iOS
5 8 (1.33%) Windows Server 2008
5 8 (1.33%) Windows Server 2019
6 7 (1.17%) Windows Server 2016
7 5 (0.83%) Linux
7 5 (0.83%) Mac OS X
8 3 (0.50%) Mac OS
9 2 (0.33%) Android
9 2 (0.33%) VMS
9 2 (0.33%) Windows 7
10 1 (0.17%) OpenVMS
10 1 (0.17%) Unix
Processes & Methodologies
1 208 (34.67%) ITIL
2 123 (20.50%) Mentoring
3 119 (19.83%) Service Management
4 115 (19.17%) ITSM
5 93 (15.50%) Problem-Solving
6 91 (15.17%) Performance Management
7 87 (14.50%) Contract Negotiation
8 81 (13.50%) Customer Service
9 69 (11.50%) Project Management
10 64 (10.67%) Change Management
11 61 (10.17%) Agile
12 54 (9.00%) Continuous Improvement
13 53 (8.83%) Collaborative Working
14 46 (7.67%) Roadmaps
15 42 (7.00%) Incident Management
16 39 (6.50%) Business Intelligence
16 39 (6.50%) Project Delivery
17 36 (6.00%) Cybersecurity
17 36 (6.00%) DevOps
18 35 (5.83%) Line Management
Programming Languages
1 40 (6.67%) SQL
2 32 (5.33%) PowerShell
3 18 (3.00%) COBOL
4 17 (2.83%) JavaScript
4 17 (2.83%) T-SQL
5 12 (2.00%) C#
6 6 (1.00%) Python
7 3 (0.50%) Bash
7 3 (0.50%) Scala
8 2 (0.33%) Data Analysis Expressions
8 2 (0.33%) Java
9 1 (0.17%) VB.NET
Qualifications
1 95 (15.83%) Degree
2 61 (10.17%) Security Cleared
3 34 (5.67%) CTC Cleared
4 28 (4.67%) ITIL Certification
5 22 (3.67%) Cisco Certification
6 15 (2.50%) CCNP
7 13 (2.17%) CCNA
8 9 (1.50%) DBS Check
8 9 (1.50%) SC Cleared
9 8 (1.33%) CISSP
9 8 (1.33%) Computer Science Degree
9 8 (1.33%) Master's Degree
9 8 (1.33%) Microsoft Certification
10 6 (1.00%) DV Cleared
10 6 (1.00%) PMI Certification
11 5 (0.83%) CEH
11 5 (0.83%) ITIL Foundation Certificate
12 4 (0.67%) TOGAF Certification
13 3 (0.50%) BPSS Clearance
13 3 (0.50%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 110 (18.33%) SLA
2 14 (2.33%) QA
3 13 (2.17%) ISO/IEC 27001
4 9 (1.50%) GDPR
5 8 (1.33%) PCI DSS
6 7 (1.17%) Data Quality
7 6 (1.00%) PMO
8 5 (0.83%) NIST
9 4 (0.67%) Accessibility
9 4 (0.67%) COBIT
9 4 (0.67%) Cyber Essentials
9 4 (0.67%) GRC
10 3 (0.50%) ISO 9001
11 2 (0.33%) Actionable Recommendations
11 2 (0.33%) GLBA
11 2 (0.33%) NEBOSH
12 1 (0.17%) Cyber Essentials PLUS
12 1 (0.17%) HMG Security Policy Framework
12 1 (0.17%) PMBOK
System Software
1 70 (11.67%) Active Directory
2 10 (1.67%) VMware Infrastructure
3 9 (1.50%) vSphere
4 7 (1.17%) Virtual Desktop
5 5 (0.83%) Virtual Machines
6 4 (0.67%) Firmware
7 3 (0.50%) Hyper-V
8 2 (0.33%) Docker
8 2 (0.33%) Embedded Firmware
8 2 (0.33%) XenApp
9 1 (0.17%) Veritas Cluster Server
9 1 (0.17%) VMware ESXi
Systems Management
1 25 (4.17%) Microsoft Intune
2 20 (3.33%) SCCM
3 6 (1.00%) NetBackup
4 5 (0.83%) FortiGate
5 4 (0.67%) Jamf Pro
6 2 (0.33%) Kubernetes
6 2 (0.33%) McAfee ePO
6 2 (0.33%) Terraform
6 2 (0.33%) WSUS
7 1 (0.17%) Microsoft Clustering
7 1 (0.17%) Norton AntiVirus
7 1 (0.17%) OfficeScan
7 1 (0.17%) SCOM
7 1 (0.17%) Symantec Enterprise Vault
7 1 (0.17%) Trend Micro Deep Security
7 1 (0.17%) vCenter Server
7 1 (0.17%) WMI
Vendors
1 240 (40.00%) Microsoft
2 120 (20.00%) ServiceNow
3 82 (13.67%) Dell
4 27 (4.50%) Cisco
5 26 (4.33%) VMware
6 22 (3.67%) iManage
7 21 (3.50%) Oracle
8 18 (3.00%) Unisys
9 16 (2.67%) Apple
10 15 (2.50%) Aderant
10 15 (2.50%) SAP
11 11 (1.83%) Google
12 10 (1.67%) CheckPoint
12 10 (1.67%) Meraki
13 8 (1.33%) Salesforce
13 8 (1.33%) SolarWinds
14 6 (1.00%) Citrix
14 6 (1.00%) Forcepoint
14 6 (1.00%) Sun
14 6 (1.00%) Veeam