Service Delivery Jobs in London

Service Delivery
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 17 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
17 May 2024
Same period 2023 Same period 2022
Rank 118 191 214
Rank change year-on-year +73 +23 -32
Permanent jobs citing Service Delivery 598 651 1,377
As % of all permanent jobs advertised in London 2.53% 1.94% 2.00%
As % of the Processes & Methodologies category 2.78% 2.03% 2.06%
Number of salaries quoted 390 507 946
10th Percentile £36,125 £32,450 £32,500
25th Percentile £49,181 £45,783 £46,470
Median annual salary (50th Percentile) £61,128 £65,000 £60,000
Median % change year-on-year -5.96% +8.33% +1.69%
75th Percentile £78,750 £85,000 £73,750
90th Percentile £92,159 £105,000 £90,000
England median annual salary £50,000 £52,500 £50,296
% change year-on-year -4.76% +4.38% +0.59%

All Process and Methodology Skills
London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 21,520 32,059 66,908
As % of all permanent jobs advertised in London 90.99% 95.35% 97.00%
Number of salaries quoted 15,899 23,123 34,077
10th Percentile £37,500 £43,180 £42,500
25th Percentile £51,500 £55,000 £53,750
Median annual salary (50th Percentile) £70,073 £75,000 £70,000
Median % change year-on-year -6.57% +7.14% -
75th Percentile £95,000 £95,000 £92,500
90th Percentile £115,000 £115,000 £111,250
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Delivery in London

Service Delivery
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Delivery in London.

Salary trend for Service Delivery in London

Service Delivery
Salary Histogram in London

Salary distribution for jobs citing Service Delivery in London over the 6 months to 17 May 2024.

Salary histogram for Service Delivery in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the London region over the 6 months to 17 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +36 118 £65,000 -3.70% 30
South London +28 47 £47,500 +5.56% 6
North London +18 35 £55,000 +4.76% 3
West London -6 29 £61,250 +22.50% 11
East London +8 12 £55,000 +22.22% 13
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (4.85%) SharePoint
2 27 (4.52%) Microsoft Exchange
3 5 (0.84%) Exchange Server 2013
4 4 (0.67%) Exchange Server 2010
5 2 (0.33%) CMS
5 2 (0.33%) Skype for Business
6 1 (0.17%) Blackberry Enterprise Server
6 1 (0.17%) Documentum
6 1 (0.17%) IIS
Applications
1 26 (4.35%) Microsoft Office
2 22 (3.68%) Microsoft Excel
3 15 (2.51%) Microsoft PowerPoint
4 2 (0.33%) Microsoft Project
Business Applications
1 17 (2.84%) Dynamics CRM
2 4 (0.67%) Elite 3E
3 3 (0.50%) NetSuite
3 3 (0.50%) Remedy ITSM
3 3 (0.50%) Workday HCM
4 2 (0.33%) Oracle EBS
4 2 (0.33%) SAP CX
4 2 (0.33%) SAP HCM
5 1 (0.17%) NEC Housing
5 1 (0.17%) SAP ERP
Cloud Services
1 140 (23.41%) Azure
2 118 (19.73%) Microsoft 365
3 110 (18.39%) SaaS
4 62 (10.37%) Power Platform
5 28 (4.68%) PowerApps
6 26 (4.35%) AWS
7 23 (3.85%) Azure DevOps
8 22 (3.68%) Power Automate
9 21 (3.51%) Entra ID
10 10 (1.67%) Dynamics 365
11 8 (1.34%) OneDrive
12 7 (1.17%) Cloud Computing
12 7 (1.17%) PaaS
13 6 (1.00%) IaaS
13 6 (1.00%) WhatsApp
14 5 (0.84%) Azure Synapse Analytics
14 5 (0.84%) Virtual Private Cloud
15 4 (0.67%) Mimecast
15 4 (0.67%) Snowflake
16 3 (0.50%) Azure Logic Apps
Communications & Networking
1 23 (3.85%) Firewall
1 23 (3.85%) WAN
2 14 (2.34%) LAN
2 14 (2.34%) VPN
3 11 (1.84%) Internet
3 11 (1.84%) Network Security
3 11 (1.84%) TCP/IP
4 10 (1.67%) Wi-Fi
4 10 (1.67%) Wireless
5 9 (1.51%) DNS
6 8 (1.34%) Cisco Firepower
7 7 (1.17%) DHCP
8 6 (1.00%) SD-WAN
8 6 (1.00%) SSL
8 6 (1.00%) VoIP
9 5 (0.84%) Cisco Nexus
9 5 (0.84%) F5 BIG-IP GTM
9 5 (0.84%) F5 BIG-IP LTM
9 5 (0.84%) Unified Communications
10 4 (0.67%) Remote Desktop
Database & Business Intelligence
1 39 (6.52%) Power BI
2 34 (5.69%) SQL Server
3 19 (3.18%) Relational Database
4 13 (2.17%) SQL Server Reporting Services
5 11 (1.84%) Azure SQL Database
6 6 (1.00%) SAP HANA
7 4 (0.67%) BusinessObjects
7 4 (0.67%) SQL Server Integration Services
8 3 (0.50%) Data Warehouse
8 3 (0.50%) DBAmp
8 3 (0.50%) GIS
8 3 (0.50%) Tableau
9 2 (0.33%) Data Lake
10 1 (0.17%) Azure SQL Data Warehouse
10 1 (0.17%) Data Mining
10 1 (0.17%) NoSQL
10 1 (0.17%) OLAP Cube
10 1 (0.17%) QlikView
10 1 (0.17%) RDBMS
10 1 (0.17%) SQL Server Analysis Services
Development Applications
1 10 (1.67%) Visual Studio
2 8 (1.34%) JIRA
3 2 (0.33%) Git
3 2 (0.33%) Selenium
3 2 (0.33%) Team Foundation Server
4 1 (0.17%) Jenkins
General
1 249 (41.64%) Social Skills
2 183 (30.60%) Finance
3 111 (18.56%) Inclusion and Diversity
4 105 (17.56%) Law
5 57 (9.53%) Analytical Skills
6 46 (7.69%) Legal
7 34 (5.69%) Public Sector
8 25 (4.18%) Banking
9 21 (3.51%) Marketing
10 18 (3.01%) Local Government
11 17 (2.84%) Retail
12 15 (2.51%) Advertising
13 14 (2.34%) Presentation Skills
14 13 (2.17%) Organisational Skills
15 12 (2.01%) Financial Institution
15 12 (2.01%) Influencing Skills
16 11 (1.84%) Investment Banking
16 11 (1.84%) Telecoms
17 10 (1.67%) Pharmaceutical
18 6 (1.00%) Police
Job Titles
1 176 (29.43%) Service Manager
2 156 (26.09%) Delivery Manager
3 152 (25.42%) Service Delivery Manager
4 133 (22.24%) Senior
5 100 (16.72%) Senior Manager
6 91 (15.22%) Senior Delivery Manager
6 91 (15.22%) Senior Service Delivery Manager
6 91 (15.22%) Senior Service Manager
7 74 (12.37%) Lead
8 62 (10.37%) IT Manager
9 57 (9.53%) Developer
10 54 (9.03%) Analyst
11 41 (6.86%) IT Services Manager
12 30 (5.02%) IT Services Delivery Manager
13 26 (4.35%) IT Support
14 18 (3.01%) COBOL Developer
14 18 (3.01%) Mainframe Developer
14 18 (3.01%) Power Platform Developer
15 17 (2.84%) Support Engineer
16 16 (2.68%) Network Engineer
Libraries, Frameworks & Software Standards
1 19 (3.18%) CSS
2 17 (2.84%) HTML
3 12 (2.01%) .NET
4 9 (1.51%) .NET Framework
4 9 (1.51%) ASP.NET
5 7 (1.17%) Web Services
6 4 (0.67%) 802.1X
7 3 (0.50%) .NET Core
7 3 (0.50%) ASP.NET MVC
7 3 (0.50%) JSON
8 2 (0.33%) AWS CDK
8 2 (0.33%) XML
9 1 (0.17%) ARM Templates
9 1 (0.17%) EDI
9 1 (0.17%) JSP
9 1 (0.17%) MDX
9 1 (0.17%) Servlets
9 1 (0.17%) SOAP
Miscellaneous
1 25 (4.18%) Management Information System
2 23 (3.85%) Self-Motivation
3 18 (3.01%) Mainframe
4 12 (2.01%) Hedge funds
4 12 (2.01%) Product Ownership
5 11 (1.84%) Onboarding
6 9 (1.51%) CMDB
6 9 (1.51%) Data Centre
7 8 (1.34%) NHS
7 8 (1.34%) Public Cloud
8 7 (1.17%) Hybrid Cloud
9 6 (1.00%) iPhone
10 5 (0.84%) Distributed Denial-of-Service
10 5 (0.84%) Enterprise Software
10 5 (0.84%) FMCG
11 4 (0.67%) Cloud Native
11 4 (0.67%) Enterprise Cloud
11 4 (0.67%) Freedom of Information
11 4 (0.67%) IBM Mainframe
11 4 (0.67%) PMI
Operating Systems
1 84 (14.05%) Windows
2 21 (3.51%) Windows 10
2 21 (3.51%) Windows Server
3 11 (1.84%) Windows Server 2012
4 9 (1.51%) Apple iOS
5 8 (1.34%) Windows Server 2008
5 8 (1.34%) Windows Server 2019
6 7 (1.17%) Windows Server 2016
7 5 (0.84%) Linux
7 5 (0.84%) Mac OS X
8 3 (0.50%) Mac OS
9 2 (0.33%) Android
9 2 (0.33%) VMS
9 2 (0.33%) Windows 7
10 1 (0.17%) OpenVMS
10 1 (0.17%) Unix
Processes & Methodologies
1 208 (34.78%) ITIL
2 122 (20.40%) Mentoring
3 121 (20.23%) Service Management
4 117 (19.57%) ITSM
5 91 (15.22%) Performance Management
6 90 (15.05%) Problem-Solving
7 87 (14.55%) Contract Negotiation
8 82 (13.71%) Customer Service
9 67 (11.20%) Change Management
9 67 (11.20%) Project Management
10 60 (10.03%) Agile
11 54 (9.03%) Collaborative Working
11 54 (9.03%) Continuous Improvement
12 45 (7.53%) Roadmaps
13 44 (7.36%) Incident Management
14 39 (6.52%) Business Intelligence
15 38 (6.35%) Project Delivery
16 36 (6.02%) Cybersecurity
17 35 (5.85%) Line Management
18 34 (5.69%) DevOps
Programming Languages
1 41 (6.86%) SQL
2 32 (5.35%) PowerShell
3 18 (3.01%) COBOL
4 17 (2.84%) T-SQL
5 16 (2.68%) JavaScript
6 12 (2.01%) C#
7 6 (1.00%) Python
8 3 (0.50%) Bash
8 3 (0.50%) Java
8 3 (0.50%) Scala
9 2 (0.33%) Data Analysis Expressions
10 1 (0.17%) VB.NET
Qualifications
1 93 (15.55%) Degree
2 58 (9.70%) Security Cleared
3 32 (5.35%) CTC Cleared
4 28 (4.68%) ITIL Certification
5 22 (3.68%) Cisco Certification
6 15 (2.51%) CCNP
7 13 (2.17%) CCNA
8 9 (1.51%) DBS Check
8 9 (1.51%) SC Cleared
9 8 (1.34%) CISSP
9 8 (1.34%) Computer Science Degree
9 8 (1.34%) Master's Degree
9 8 (1.34%) Microsoft Certification
10 7 (1.17%) PMI Certification
11 6 (1.00%) DV Cleared
12 5 (0.84%) CEH
12 5 (0.84%) ITIL Foundation Certificate
13 4 (0.67%) PMP
13 4 (0.67%) TOGAF Certification
14 3 (0.50%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 111 (18.56%) SLA
2 14 (2.34%) QA
3 13 (2.17%) ISO/IEC 27001
4 9 (1.51%) Data Quality
4 9 (1.51%) GDPR
5 8 (1.34%) PCI DSS
6 6 (1.00%) PMO
7 5 (0.84%) COBIT
7 5 (0.84%) NIST
8 4 (0.67%) Accessibility
8 4 (0.67%) Cyber Essentials
8 4 (0.67%) GRC
9 3 (0.50%) ISO 9001
10 2 (0.33%) Actionable Recommendations
10 2 (0.33%) GLBA
10 2 (0.33%) NEBOSH
11 1 (0.17%) Cyber Essentials PLUS
11 1 (0.17%) HMG Security Policy Framework
11 1 (0.17%) PMBOK
System Software
1 69 (11.54%) Active Directory
2 10 (1.67%) VMware Infrastructure
3 9 (1.51%) vSphere
4 7 (1.17%) Virtual Desktop
5 5 (0.84%) Virtual Machines
6 4 (0.67%) Firmware
7 3 (0.50%) Hyper-V
8 2 (0.33%) Docker
8 2 (0.33%) Embedded Firmware
8 2 (0.33%) XenApp
9 1 (0.17%) Veritas Cluster Server
9 1 (0.17%) VMware ESXi
Systems Management
1 25 (4.18%) Microsoft Intune
2 20 (3.34%) SCCM
3 6 (1.00%) NetBackup
4 5 (0.84%) FortiGate
5 4 (0.67%) Jamf Pro
6 2 (0.33%) Kubernetes
6 2 (0.33%) McAfee ePO
6 2 (0.33%) Terraform
6 2 (0.33%) WSUS
7 1 (0.17%) Microsoft Clustering
7 1 (0.17%) Norton AntiVirus
7 1 (0.17%) OfficeScan
7 1 (0.17%) SCOM
7 1 (0.17%) Symantec Enterprise Vault
7 1 (0.17%) Trend Micro Deep Security
7 1 (0.17%) vCenter Server
7 1 (0.17%) WMI
Vendors
1 238 (39.80%) Microsoft
2 120 (20.07%) ServiceNow
3 81 (13.55%) Dell
4 26 (4.35%) Cisco
5 25 (4.18%) VMware
6 22 (3.68%) iManage
7 21 (3.51%) Oracle
8 18 (3.01%) Unisys
9 16 (2.68%) Apple
9 16 (2.68%) SAP
10 15 (2.51%) Aderant
11 11 (1.84%) Google
12 10 (1.67%) CheckPoint
13 9 (1.51%) Meraki
14 8 (1.34%) Salesforce
14 8 (1.34%) SolarWinds
15 6 (1.00%) Citrix
15 6 (1.00%) Forcepoint
15 6 (1.00%) Sun
15 6 (1.00%) Veeam