Service Desk Support Jobs in London

Service Desk Support
England > London

The median Service Desk Support salary in London is £35,000 per year according to job vacancies posted during the 6 months to 28 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 478 602 836
Rank change year-on-year +124 +234 -225
Permanent jobs requiring a Service Desk Support 13 34 79
As % of all permanent jobs advertised in London 0.054% 0.10% 0.11%
As % of the Job Titles category 0.058% 0.11% 0.11%
Number of salaries quoted 12 31 78
10th Percentile £31,205 £31,250 £26,050
25th Percentile £31,250 £33,250 £26,563
Median annual salary (50th Percentile) £35,000 £37,500 £31,235
Median % change year-on-year -6.67% +20.06% +4.12%
75th Percentile £47,500 £49,000 £39,000
90th Percentile £58,750 £57,500 £52,100
England median annual salary £26,500 £27,500 £27,750
% change year-on-year -3.64% -0.90% +15.63%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,535 31,280 69,453
% of permanent jobs with a recognized job title 94.40% 95.12% 96.25%
Number of salaries quoted 16,745 23,071 34,798
10th Percentile £37,500 £42,000 £41,250
25th Percentile £51,108 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £52,500 £60,800 £60,000
% change year-on-year -13.65% +1.33% +9.09%

Service Desk Support
Job Vacancy Trend in London

Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Desk Support in London

Service Desk Support
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Desk Support in London.

Salary trend for Service Desk Support in London

Service Desk Support
Salary Histogram in London

Salary distribution for jobs citing Service Desk Support in London over the 6 months to 28 May 2024.

Salary histogram for Service Desk Support in London

Service Desk Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Support within the London region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +46 6 £39,500 +5.33%
Service Desk Support
England

Service Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 28 May 2024, Service Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Service Desk Support in the job title.

1 11 (84.62%) Microsoft
2 10 (76.92%) Windows
2 10 (76.92%) Customer Service
3 9 (69.23%) ITSM
4 8 (61.54%) Windows 10
5 7 (53.85%) Analytical Skills
6 6 (46.15%) Microsoft 365
6 6 (46.15%) Microsoft Office
7 5 (38.46%) Active Directory
7 5 (38.46%) SLA
8 4 (30.77%) Video Conferencing
8 4 (30.77%) Law
9 3 (23.08%) Social Skills
10 2 (15.38%) Problem-Solving
10 2 (15.38%) Asset Management
10 2 (15.38%) Citrix
10 2 (15.38%) ITIL
11 1 (7.69%) Adobe
11 1 (7.69%) Sun
11 1 (7.69%) Microsoft Excel
11 1 (7.69%) CRM
11 1 (7.69%) VPN
11 1 (7.69%) A+ Certification
11 1 (7.69%) ITIL Certification
11 1 (7.69%) Blackberry
11 1 (7.69%) MOS
11 1 (7.69%) Document Management
11 1 (7.69%) Microsoft PowerPoint
11 1 (7.69%) Dynamics CRM
11 1 (7.69%) JIRA

Service Desk Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) CMS
Applications
1 6 (46.15%) Microsoft Office
2 1 (7.69%) Microsoft Excel
2 1 (7.69%) Microsoft PowerPoint
Business Applications
1 1 (7.69%) Dynamics CRM
1 1 (7.69%) Elite 3E
Cloud Services
1 6 (46.15%) Microsoft 365
2 1 (7.69%) Dynamics 365
Communications & Networking
1 1 (7.69%) Remote Desktop
1 1 (7.69%) VPN
Development Applications
1 1 (7.69%) JIRA
General
1 7 (53.85%) Analytical Skills
2 4 (30.77%) Law
3 3 (23.08%) Social Skills
4 1 (7.69%) Back Office
4 1 (7.69%) Banking
4 1 (7.69%) Finance
4 1 (7.69%) Legal
Miscellaneous
1 4 (30.77%) Video Conferencing
2 1 (7.69%) Blackberry
2 1 (7.69%) Hedge funds
Operating Systems
1 10 (76.92%) Windows
2 8 (61.54%) Windows 10
3 1 (7.69%) Android
3 1 (7.69%) Apple iOS
Processes & Methodologies
1 10 (76.92%) Customer Service
2 9 (69.23%) ITSM
3 2 (15.38%) Asset Management
3 2 (15.38%) ITIL
3 2 (15.38%) Problem-Solving
4 1 (7.69%) Budgeting and Forecasting
4 1 (7.69%) CRM
4 1 (7.69%) Customer-Centric Approach
4 1 (7.69%) Customer-Centricity
4 1 (7.69%) Cybersecurity
4 1 (7.69%) Document Management
4 1 (7.69%) IT Strategy
4 1 (7.69%) Line Management
4 1 (7.69%) Practice Management
4 1 (7.69%) Preventative Maintenance
4 1 (7.69%) Service Management
4 1 (7.69%) Technology Strategy
4 1 (7.69%) Ticket Management
4 1 (7.69%) User Experience
4 1 (7.69%) Wealth Management
Qualifications
1 1 (7.69%) A+ Certification
1 1 (7.69%) ITIL Certification
1 1 (7.69%) MOS
1 1 (7.69%) Network+ Certification
Quality Assurance & Compliance
1 5 (38.46%) SLA
System Software
1 5 (38.46%) Active Directory
2 1 (7.69%) XenApp
Vendors
1 11 (84.62%) Microsoft
2 2 (15.38%) Citrix
3 1 (7.69%) Adobe
3 1 (7.69%) iManage
3 1 (7.69%) Intapp
3 1 (7.69%) Sun