Service Management Jobs in London

Service Management
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 17 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
17 May 2024
Same period 2023 Same period 2022
Rank 133 137 259
Rank change year-on-year +4 +122 +5
Permanent jobs citing Service Management 547 906 1,119
As % of all permanent jobs advertised in London 2.31% 2.69% 1.62%
As % of the Processes & Methodologies category 2.54% 2.83% 1.67%
Number of salaries quoted 417 626 816
10th Percentile £35,000 £35,000 £30,750
25th Percentile £47,500 £45,000 £44,075
Median annual salary (50th Percentile) £65,000 £62,500 £56,205
Median % change year-on-year +4.00% +11.20% -16.11%
75th Percentile £87,500 £82,500 £72,500
90th Percentile £98,750 £92,500 £95,000
England median annual salary £50,278 £55,000 £52,500
% change year-on-year -8.59% +4.76% +5.00%

All Process and Methodology Skills
London

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 21,520 32,059 66,908
As % of all permanent jobs advertised in London 90.99% 95.35% 97.00%
Number of salaries quoted 15,899 23,123 34,077
10th Percentile £37,500 £43,180 £42,500
25th Percentile £51,500 £55,000 £53,750
Median annual salary (50th Percentile) £70,073 £75,000 £70,000
Median % change year-on-year -6.57% +7.14% -
75th Percentile £95,000 £95,000 £92,500
90th Percentile £115,000 £115,000 £111,250
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Management
Job Vacancy Trend in London

Job postings citing Service Management as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Management in London

Service Management
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Management in London.

Salary trend for Service Management in London

Service Management
Salary Histogram in London

Salary distribution for jobs citing Service Management in London over the 6 months to 17 May 2024.

Salary histogram for Service Management in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the London region over the 6 months to 17 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +1 117 £65,000 +8.33% 24
South London -13 22 £43,000 -18.10% 2
West London -34 15 £44,500 +28.99% 4
East London -7 3 £37,500 -31.82% 2
Service Management
England

Service Management
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (6.22%) Microsoft Exchange
2 26 (4.75%) SharePoint
3 6 (1.10%) IBM Notes
4 5 (0.91%) CMS
5 4 (0.73%) Moodle
5 4 (0.73%) WordPress
6 3 (0.55%) Apache
6 3 (0.55%) IIS
7 2 (0.37%) Apache Spark
7 2 (0.37%) Confluence
7 2 (0.37%) SAS
8 1 (0.18%) Blackberry Enterprise Server
8 1 (0.18%) Skype for Business
Applications
1 36 (6.58%) Microsoft Office
2 35 (6.40%) Microsoft Excel
3 2 (0.37%) Microsoft PowerPoint
3 2 (0.37%) MS Visio
4 1 (0.18%) Microsoft Project
Business Applications
1 27 (4.94%) Remedy ITSM
2 18 (3.29%) Dynamics CRM
3 13 (2.38%) Elite 3E
4 8 (1.46%) PlanetPress Connect
5 1 (0.18%) Carpe Diem
5 1 (0.18%) Eikon
5 1 (0.18%) Oracle EBS
5 1 (0.18%) SAP ERP
Cloud Services
1 103 (18.83%) Azure
2 77 (14.08%) Microsoft 365
3 46 (8.41%) Power Platform
4 35 (6.40%) SaaS
5 28 (5.12%) Entra ID
6 25 (4.57%) AWS
7 16 (2.93%) Azure Data Factory
8 15 (2.74%) Azure DevOps
8 15 (2.74%) Google Sheets
9 14 (2.56%) Azure Functions
9 14 (2.56%) Azure Logic Apps
9 14 (2.56%) Azure Service Bus
9 14 (2.56%) Serverless
10 12 (2.19%) Dynamics 365
11 10 (1.83%) PaaS
11 10 (1.83%) Power Automate
12 9 (1.65%) OneDrive
12 9 (1.65%) PowerApps
13 8 (1.46%) Mimecast
14 7 (1.28%) IaaS
Communications & Networking
1 33 (6.03%) Firewall
2 32 (5.85%) VPN
3 13 (2.38%) LAN
3 13 (2.38%) Wi-Fi
4 8 (1.46%) DNS
4 8 (1.46%) TCP/IP
4 8 (1.46%) WAN
5 7 (1.28%) Network Security
5 7 (1.28%) SSL
5 7 (1.28%) Wireless
6 5 (0.91%) Remote Desktop
6 5 (0.91%) Skype
7 4 (0.73%) DHCP
8 3 (0.55%) Cisco Firepower
8 3 (0.55%) MPLS
8 3 (0.55%) SAN
8 3 (0.55%) SSH
8 3 (0.55%) VoIP
9 2 (0.37%) BGP
9 2 (0.37%) VSAT
Database & Business Intelligence
1 32 (5.85%) Power BI
2 24 (4.39%) SQL Server
3 15 (2.74%) GIS
4 14 (2.56%) Data Warehouse
5 13 (2.38%) Azure SQL Database
6 11 (2.01%) MySQL
7 10 (1.83%) Relational Database
8 5 (0.91%) Geospatial Data
8 5 (0.91%) SQL Server Reporting Services
9 4 (0.73%) Oracle Database
9 4 (0.73%) SQL Server Integration Services
10 3 (0.55%) Tableau
11 2 (0.37%) Big Data
11 2 (0.37%) BusinessObjects
11 2 (0.37%) Data Lake
11 2 (0.37%) Delta Lake
11 2 (0.37%) Hadoop
11 2 (0.37%) Qlik Sense
11 2 (0.37%) SAP HANA
12 1 (0.18%) OLAP
Development Applications
1 46 (8.41%) JIRA
2 8 (1.46%) Jenkins
2 8 (1.46%) SQL Server Management Studio (SSMS)
3 4 (0.73%) Postman
4 2 (0.37%) Git
4 2 (0.37%) PowerBuilder
General
1 227 (41.50%) Finance
2 213 (38.94%) Social Skills
3 76 (13.89%) Banking
4 72 (13.16%) Analytical Skills
5 49 (8.96%) Inclusion and Diversity
6 40 (7.31%) Billing
7 36 (6.58%) Legal
8 33 (6.03%) Presentation Skills
9 30 (5.48%) Law
10 23 (4.20%) Public Sector
11 21 (3.84%) Retail
12 16 (2.93%) Back Office
13 14 (2.56%) Investment Banking
14 11 (2.01%) Financial Institution
15 10 (1.83%) Retail Banking
15 10 (1.83%) Telecoms
16 9 (1.65%) Influencing Skills
16 9 (1.65%) Organisational Skills
17 5 (0.91%) Front Office
18 4 (0.73%) Spanish Language
Job Titles
1 97 (17.73%) Analyst
2 74 (13.53%) Service Manager
3 59 (10.79%) Lead
4 58 (10.60%) IT Manager
5 44 (8.04%) Senior
6 43 (7.86%) Support Analyst
7 35 (6.40%) IT Services Manager
8 34 (6.22%) Architect
8 34 (6.22%) IT Support
9 33 (6.03%) Delivery Manager
9 33 (6.03%) Service Delivery Manager
10 27 (4.94%) Service Analyst
11 24 (4.39%) Developer
12 23 (4.20%) IT Analyst
13 21 (3.84%) Audit Manager
14 20 (3.66%) Applications Support
14 20 (3.66%) Service Desk Analyst
15 19 (3.47%) Team Leader
16 17 (3.11%) IT Services Delivery Manager
17 16 (2.93%) Support Engineer
Libraries, Frameworks & Software Standards
1 21 (3.84%) Web Services
2 19 (3.47%) HTML
3 16 (2.93%) SOAP
3 16 (2.93%) XML
4 13 (2.38%) CSS
5 11 (2.01%) JSON
6 10 (1.83%) REST
7 9 (1.65%) .NET
8 6 (1.10%) AngularJS
8 6 (1.10%) LDAP
8 6 (1.10%) Twitter Bootstrap
9 5 (0.91%) Ajax
9 5 (0.91%) FIX Protocol
10 3 (0.55%) 802.1X
10 3 (0.55%) HTML5 Canvas
11 2 (0.37%) EDI
11 2 (0.37%) PySpark
12 1 (0.18%) ARM Templates
12 1 (0.18%) ASP.NET
12 1 (0.18%) Spring
Miscellaneous
1 54 (9.87%) Management Information System
2 27 (4.94%) Reinsurance
3 21 (3.84%) CMDB
4 17 (3.11%) Enterprise Software
4 17 (3.11%) Product Ownership
5 15 (2.74%) Data Centre
6 11 (2.01%) Hedge funds
6 11 (2.01%) Replication
7 10 (1.83%) Legacy Systems
7 10 (1.83%) Onboarding
8 9 (1.65%) Linux Command Line
8 9 (1.65%) Self-Motivation
9 8 (1.46%) Public Cloud
10 7 (1.28%) Smartphone
11 6 (1.10%) AS400
11 6 (1.10%) Culture of Ownership
11 6 (1.10%) Greenfield Project
12 4 (0.73%) Learning Management System
12 4 (0.73%) Video Conferencing
12 4 (0.73%) VLE
Operating Systems
1 118 (21.57%) Windows
2 30 (5.48%) Windows 10
3 16 (2.93%) Windows Server
4 15 (2.74%) Linux
5 10 (1.83%) Mac OS
6 9 (1.65%) Apple iOS
7 8 (1.46%) Android
8 6 (1.10%) Unix
9 5 (0.91%) Mac OS X
9 5 (0.91%) Windows 7
10 4 (0.73%) Red Hat Enterprise Linux
10 4 (0.73%) Windows Server 2008
11 2 (0.37%) Windows Vista
12 1 (0.18%) AIX
12 1 (0.18%) VMS
12 1 (0.18%) Windows Server 2012
Processes & Methodologies
1 280 (51.19%) ITIL
2 279 (51.01%) ITSM
3 139 (25.41%) Problem-Solving
4 121 (22.12%) Service Delivery
5 90 (16.45%) Problem Management
6 88 (16.09%) Incident Management
7 83 (15.17%) Customer Service
8 82 (14.99%) Change Management
9 65 (11.88%) Coaching
10 52 (9.51%) Performance Management
11 50 (9.14%) People Management
12 48 (8.78%) Line Management
13 47 (8.59%) Agile
13 47 (8.59%) Business Development
13 47 (8.59%) Roadmaps
14 42 (7.68%) Cybersecurity
14 42 (7.68%) Stakeholder Management
15 39 (7.13%) Business Intelligence
15 39 (7.13%) Continuous Improvement
15 39 (7.13%) DevOps
Programming Languages
1 51 (9.32%) SQL
2 28 (5.12%) JavaScript
3 22 (4.02%) Python
4 19 (3.47%) PowerShell
5 15 (2.74%) C#
6 10 (1.83%) Bash
6 10 (1.83%) RPG
7 9 (1.65%) Java
8 7 (1.28%) T-SQL
9 6 (1.10%) Perl
10 2 (0.37%) PL/SQL
10 2 (0.37%) R
Qualifications
1 83 (15.17%) Degree
2 51 (9.32%) ITIL Certification
3 41 (7.50%) ACCA
4 35 (6.40%) Security Cleared
5 25 (4.57%) SC Cleared
6 19 (3.47%) ITIL Foundation Certificate
7 16 (2.93%) Microsoft Certification
8 12 (2.19%) Azure Certification
9 10 (1.83%) A+ Certification
10 9 (1.65%) Computer Science Degree
11 8 (1.46%) CISSP
11 8 (1.46%) Master's Degree
12 7 (1.28%) Cisco Certification
13 6 (1.10%) CISM
13 6 (1.10%) MCDST
14 5 (0.91%) PMI Certification
15 4 (0.73%) CCNP
15 4 (0.73%) CEH
15 4 (0.73%) PMP
16 3 (0.55%) CCNA
Quality Assurance & Compliance
1 41 (7.50%) GAAP
1 41 (7.50%) IFRS
1 41 (7.50%) SLA
2 11 (2.01%) ISO/IEC 27001
3 8 (1.46%) PCI DSS
4 6 (1.10%) COBIT
4 6 (1.10%) GDPR
5 5 (0.91%) PMO
5 5 (0.91%) QA
6 4 (0.73%) Cyber Essentials
6 4 (0.73%) Data Quality
6 4 (0.73%) HIPAA
7 3 (0.55%) NIST
8 2 (0.37%) Accessibility
8 2 (0.37%) Cyber Essentials PLUS
8 2 (0.37%) ISO 9001
9 1 (0.18%) ISO 31000
9 1 (0.18%) ISO/IEC 20000
9 1 (0.18%) PMBOK
9 1 (0.18%) Sarbanes-Oxley
System Software
1 78 (14.26%) Active Directory
2 19 (3.47%) VMware Infrastructure
3 12 (2.19%) Firmware
4 11 (2.01%) VMware ESXi
5 7 (1.28%) Docker
5 7 (1.28%) Virtual Desktop
6 3 (0.55%) Hyper-V
6 3 (0.55%) vSphere
7 2 (0.37%) Oracle RAC
7 2 (0.37%) Virtual Servers
7 2 (0.37%) XenApp
7 2 (0.37%) XenDesktop
8 1 (0.18%) Microsoft Virtual Server
8 1 (0.18%) Veritas Cluster Server
Systems Management
1 36 (6.58%) Microsoft Intune
2 28 (5.12%) SCCM
3 11 (2.01%) SCOM
4 8 (1.46%) Kubernetes
5 6 (1.10%) Terraform
6 5 (0.91%) HP UCMDB
7 4 (0.73%) CASB
7 4 (0.73%) NetBackup
8 3 (0.55%) Active Directory Federation Services
8 3 (0.55%) ITRS Geneos
8 3 (0.55%) OpenView
8 3 (0.55%) QRadar
8 3 (0.55%) vCenter Server
9 2 (0.37%) Data Guard
9 2 (0.37%) Jamf Pro
9 2 (0.37%) McAfee ePO
10 1 (0.18%) Microsoft Clustering
10 1 (0.18%) Symantec Enterprise Vault
10 1 (0.18%) Trend Micro Deep Security
10 1 (0.18%) WSUS
Vendors
1 141 (25.78%) Microsoft
2 74 (13.53%) ServiceNow
3 41 (7.50%) CA
4 32 (5.85%) Remedy
5 31 (5.67%) VMware
6 25 (4.57%) BMC
7 22 (4.02%) Google
8 21 (3.84%) Apple
9 20 (3.66%) HP
10 19 (3.47%) Oracle
11 18 (3.29%) IBM
12 16 (2.93%) Dell
13 13 (2.38%) Cisco
14 11 (2.01%) Veeam
15 10 (1.83%) iManage
15 10 (1.83%) NetApp
15 10 (1.83%) SAP
16 9 (1.65%) Citrix
17 8 (1.46%) Bloomberg
17 8 (1.46%) FNZ