SLA Jobs in London

Service Level Agreement (SLA)
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 13 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
13 May 2024
Same period 2023 Same period 2022
Rank 197 200 345
Rank change year-on-year +3 +145 -11
Permanent jobs citing SLA 402 620 814
As % of all permanent jobs advertised in London 1.70% 1.81% 1.20%
As % of the Quality Assurance & Compliance category 12.00% 10.93% 7.37%
Number of salaries quoted 241 441 553
10th Percentile £26,500 £28,750 £26,500
25th Percentile £31,250 £33,000 £32,500
Median annual salary (50th Percentile) £43,000 £49,000 £47,500
Median % change year-on-year -12.24% +3.16% -13.64%
75th Percentile £65,000 £72,500 £67,500
90th Percentile £82,500 £84,000 £85,000
England median annual salary £32,500 £40,000 £37,500
% change year-on-year -18.75% +6.67% -6.25%

All Quality Assurance and Compliance Skills
London

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 3,350 5,670 11,041
As % of all permanent jobs advertised in London 14.20% 16.52% 16.21%
Number of salaries quoted 2,469 3,637 5,240
10th Percentile £35,000 £40,000 £40,000
25th Percentile £50,000 £51,250 £51,250
Median annual salary (50th Percentile) £67,500 £67,500 £65,000
Median % change year-on-year - +3.85% -
75th Percentile £90,000 £86,250 £85,000
90th Percentile £111,250 £102,500 £100,000
England median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% -

SLA
Job Vacancy Trend in London

Job postings citing SLA as a proportion of all IT jobs advertised in London.

Job vacancy trend for SLA in London

SLA
Salary Trend in London

3-month moving average salary quoted in jobs citing SLA in London.

Salary trend for SLA in London

SLA
Salary Histogram in London

Salary distribution for jobs citing SLA in London over the 6 months to 13 May 2024.

Salary histogram for SLA in London

SLA
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the London region over the 6 months to 13 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -13 57 £38,250 -41.15% 16
South London +20 35 £50,675 +21.38% 2
West London -13 22 £38,750 -7.19% 5
East London +14 11 £80,000 +23.08% 4
North London +4 9 £30,000 - 1
SLA
England

SLA
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (9.70%) Microsoft Exchange
2 20 (4.98%) SharePoint
3 5 (1.24%) CMS
3 5 (1.24%) JBoss
4 3 (0.75%) Apache Spark
4 3 (0.75%) IIS
4 3 (0.75%) Moodle
4 3 (0.75%) WordPress
5 2 (0.50%) SharePoint Server
5 2 (0.50%) Skype for Business
6 1 (0.25%) Blackberry Enterprise Server
6 1 (0.25%) Confluence
6 1 (0.25%) Exchange Server 2010
Applications
1 61 (15.17%) Microsoft Office
2 9 (2.24%) Microsoft Excel
3 4 (1.00%) Microsoft PowerPoint
4 3 (0.75%) Adobe Creative Suite
5 1 (0.25%) 1Password
Business Applications
1 5 (1.24%) Fidessa
1 5 (1.24%) Temenos T24
2 4 (1.00%) Endur
2 4 (1.00%) Workday HCM
3 3 (0.75%) Adaptiv
4 2 (0.50%) Dynamics CRM
4 2 (0.50%) Elite 3E
4 2 (0.50%) Remedy ITSM
4 2 (0.50%) Unit4 Business World
5 1 (0.25%) Carpe Diem
5 1 (0.25%) HFM
5 1 (0.25%) Oracle EBS
Cloud Services
1 105 (26.12%) Microsoft 365
2 88 (21.89%) SaaS
3 51 (12.69%) Azure
4 23 (5.72%) Power Automate
5 22 (5.47%) AWS
6 20 (4.98%) Snowflake
7 19 (4.73%) Power Platform
8 14 (3.48%) OneDrive
9 12 (2.99%) Entra ID
10 11 (2.74%) Dynamics 365
11 9 (2.24%) Azure DevOps
12 8 (1.99%) IaaS
12 8 (1.99%) PowerApps
13 7 (1.74%) GCP
13 7 (1.74%) PaaS
14 6 (1.49%) Azure AKS
15 5 (1.24%) Azure ExpressRoute
15 5 (1.24%) Azure Pipelines
15 5 (1.24%) Mimecast
16 4 (1.00%) Amazon CloudWatch
Communications & Networking
1 29 (7.21%) VPN
2 26 (6.47%) Firewall
3 22 (5.47%) DNS
3 22 (5.47%) TCP/IP
4 21 (5.22%) DHCP
5 16 (3.98%) BGP
5 16 (3.98%) LAN
5 16 (3.98%) OSPF
5 16 (3.98%) WAN
6 12 (2.99%) MPLS
6 12 (2.99%) Wireless
7 9 (2.24%) F5 BIG-IP GTM
7 9 (2.24%) F5 BIG-IP LTM
7 9 (2.24%) SD-WAN
8 7 (1.74%) VLAN
9 5 (1.24%) BIG-IP
9 5 (1.24%) Cisco Nexus
9 5 (1.24%) Internet
9 5 (1.24%) Unified Communications
9 5 (1.24%) Wi-Fi
Database & Business Intelligence
1 37 (9.20%) SQL Server
2 21 (5.22%) Tableau
3 8 (1.99%) Power BI
4 6 (1.49%) MySQL
5 4 (1.00%) Relational Database
6 2 (0.50%) Data Lake
6 2 (0.50%) Metadata
6 2 (0.50%) Oracle BI EE
6 2 (0.50%) Oracle ODI
7 1 (0.25%) Azure SQL Database
7 1 (0.25%) Elasticsearch
7 1 (0.25%) Enterprise Data Warehouse
7 1 (0.25%) Essbase
7 1 (0.25%) Hazelcast
7 1 (0.25%) MongoDB
7 1 (0.25%) PostgreSQL
Development Applications
1 19 (4.73%) JIRA
2 5 (1.24%) SonarQube
3 4 (1.00%) Git
3 4 (1.00%) Jenkins
3 4 (1.00%) Postman
4 3 (0.75%) Bitbucket
4 3 (0.75%) Subversion
5 1 (0.25%) Oracle APEX
5 1 (0.25%) Sourcetree
5 1 (0.25%) Visual Studio
General
1 202 (50.25%) Social Skills
2 170 (42.29%) Finance
3 115 (28.61%) Inclusion and Diversity
4 96 (23.88%) Law
5 49 (12.19%) Analytical Skills
6 47 (11.69%) Banking
7 25 (6.22%) Marketing
8 14 (3.48%) Back Office
9 13 (3.23%) Environmental Health
10 11 (2.74%) Legal
10 11 (2.74%) Retail
11 9 (2.24%) Telecoms
12 7 (1.74%) Financial Institution
12 7 (1.74%) Public Sector
13 6 (1.49%) Advertising
14 5 (1.24%) German Language
15 4 (1.00%) Games
15 4 (1.00%) Organisational Skills
15 4 (1.00%) Presentation Skills
16 3 (0.75%) Manufacturing
Job Titles
1 127 (31.59%) Senior
2 96 (23.88%) Service Manager
3 85 (21.14%) Delivery Manager
3 85 (21.14%) Service Delivery Manager
4 78 (19.40%) Senior Delivery Manager
4 78 (19.40%) Senior Manager
4 78 (19.40%) Senior Service Delivery Manager
4 78 (19.40%) Senior Service Manager
5 67 (16.67%) Analyst
6 31 (7.71%) Service Analyst
7 29 (7.21%) Service Desk Analyst
8 27 (6.72%) Applications Support
9 26 (6.47%) Support Analyst
9 26 (6.47%) Support Engineer
10 25 (6.22%) 2nd Line Support
11 24 (5.97%) Lead
12 22 (5.47%) IT Support
13 17 (4.23%) Network Engineer
14 13 (3.23%) Applications Manager
14 13 (3.23%) Support Specialist
Libraries, Frameworks & Software Standards
1 22 (5.47%) HTML
2 21 (5.22%) CSS
3 7 (1.74%) ADSI
3 7 (1.74%) FIX Protocol
3 7 (1.74%) LDAP
4 6 (1.49%) ARM Templates
4 6 (1.49%) REST
5 5 (1.24%) Azure Blueprints
5 5 (1.24%) Web Services
6 4 (1.00%) .NET
7 3 (0.75%) EDI
7 3 (0.75%) XML
8 2 (0.50%) .NET Framework
8 2 (0.50%) AngularJS
8 2 (0.50%) Middleware
9 1 (0.25%) Apache Camel
9 1 (0.25%) ASP.NET MVC
9 1 (0.25%) HTML5 Canvas
9 1 (0.25%) JSON
9 1 (0.25%) Node.js
Miscellaneous
1 20 (4.98%) Life Science
2 17 (4.23%) Management Information System
3 15 (3.73%) Data Centre
4 14 (3.48%) Onboarding
4 14 (3.48%) Self-Motivation
5 10 (2.49%) Blackberry
6 9 (2.24%) BYOD
7 7 (1.74%) FMCG
8 6 (1.49%) iPad
8 6 (1.49%) Smartphone
9 5 (1.24%) Eurex
10 4 (1.00%) Distributed Denial-of-Service
10 4 (1.00%) iPhone
11 3 (0.75%) Credit Risk
11 3 (0.75%) Cyber Kill Chain
11 3 (0.75%) Driving Licence
11 3 (0.75%) Learning Management System
11 3 (0.75%) VLE
12 2 (0.50%) Hedge funds
12 2 (0.50%) Replication
Operating Systems
1 130 (32.34%) Windows
2 46 (11.44%) Windows 10
3 35 (8.71%) Windows Server
4 24 (5.97%) Linux
5 22 (5.47%) Unix
6 9 (2.24%) Apple iOS
7 8 (1.99%) Mac OS
8 7 (1.74%) AIX
9 6 (1.49%) Android
10 5 (1.24%) CentOS
11 3 (0.75%) Red Hat Enterprise Linux
12 2 (0.50%) Windows Server 2016
13 1 (0.25%) VMS
13 1 (0.25%) Windows 8
13 1 (0.25%) Windows Server 2008
13 1 (0.25%) Windows Server 2012
13 1 (0.25%) Windows Server 2019
Processes & Methodologies
1 111 (27.61%) Service Delivery
2 92 (22.89%) ITIL
3 90 (22.39%) Mentoring
4 89 (22.14%) Problem-Solving
5 88 (21.89%) Customer Service
6 83 (20.65%) Contract Negotiation
7 79 (19.65%) Performance Management
8 51 (12.69%) ITSM
9 43 (10.70%) Service Management
10 42 (10.45%) Incident Management
11 29 (7.21%) Asset Management
12 24 (5.97%) Line Management
13 22 (5.47%) Problem Management
13 22 (5.47%) Root Cause Analysis
14 21 (5.22%) Agile
14 21 (5.22%) Process Improvement
14 21 (5.22%) Technical Leadership
15 19 (4.73%) Ticket Management
15 19 (4.73%) Workflow
16 18 (4.48%) Cybersecurity
Programming Languages
1 47 (11.69%) SQL
2 28 (6.97%) JavaScript
3 22 (5.47%) PowerShell
4 20 (4.98%) Python
4 20 (4.98%) T-SQL
5 12 (2.99%) Bash
6 6 (1.49%) Java
7 5 (1.24%) Bicep
7 5 (1.24%) Perl
7 5 (1.24%) Ruby
8 4 (1.00%) C#
Qualifications
1 47 (11.69%) Degree
2 11 (2.74%) ITIL Certification
3 10 (2.49%) DBS Check
3 10 (2.49%) Security Cleared
4 9 (2.24%) Computer Science Degree
5 8 (1.99%) Cisco Certification
6 7 (1.74%) CCNP
7 6 (1.49%) Microsoft Certification
8 5 (1.24%) CCIE
9 3 (0.75%) Azure Certification
9 3 (0.75%) CCNA
9 3 (0.75%) SC Cleared
10 2 (0.50%) A+ Certification
10 2 (0.50%) ITIL Foundation Certificate
10 2 (0.50%) MCITP
10 2 (0.50%) MCP
10 2 (0.50%) MCSE
11 1 (0.25%) IBM Certification
11 1 (0.25%) PMI Certification
11 1 (0.25%) PMP
Quality Assurance & Compliance
1 7 (1.74%) GDPR
2 6 (1.49%) QA
3 2 (0.50%) ISO/IEC 27001
4 1 (0.25%) COSHH
4 1 (0.25%) Data Quality
4 1 (0.25%) HMG Security Policy Framework
4 1 (0.25%) NEBOSH
4 1 (0.25%) PCI DSS
System Software
1 106 (26.37%) Active Directory
2 23 (5.72%) VMware Infrastructure
3 6 (1.49%) Virtual Desktop
4 3 (0.75%) Virtual Servers
5 2 (0.50%) Firmware
6 1 (0.25%) Docker
6 1 (0.25%) Hyper-V
6 1 (0.25%) KVM
6 1 (0.25%) Veritas Cluster Server
6 1 (0.25%) VMware ESXi
6 1 (0.25%) vSphere
6 1 (0.25%) XenApp
Systems Management
1 18 (4.48%) SCCM
2 15 (3.73%) Microsoft Intune
3 7 (1.74%) Kubernetes
4 6 (1.49%) FortiGate
5 5 (1.24%) Istio
6 3 (0.75%) Control-M
6 3 (0.75%) Nessus
6 3 (0.75%) Oracle Enterprise Manager
6 3 (0.75%) SafeCom
7 2 (0.50%) Ansible
7 2 (0.50%) Rundeck
7 2 (0.50%) Single Sign-On
7 2 (0.50%) Terraform
8 1 (0.25%) Jamf Pro
8 1 (0.25%) Kibana
8 1 (0.25%) McAfee ePO
8 1 (0.25%) MobiControl
8 1 (0.25%) OfficeScan
8 1 (0.25%) SCOM
8 1 (0.25%) Trend Micro Deep Security
Vendors
1 212 (52.74%) Microsoft
2 100 (24.88%) ServiceNow
3 82 (20.40%) Dell
4 25 (6.22%) VMware
5 23 (5.72%) Cisco
6 17 (4.23%) Oracle
7 12 (2.99%) Bloomberg
8 11 (2.74%) Citrix
9 9 (2.24%) Apple
9 9 (2.24%) F5
9 9 (2.24%) Google
9 9 (2.24%) Meraki
10 8 (1.99%) Red Hat
11 6 (1.49%) iManage
11 6 (1.49%) Palo Alto
11 6 (1.49%) Qualys
11 6 (1.49%) Remedy
11 6 (1.49%) Salesforce
12 5 (1.24%) SolarWinds
12 5 (1.24%) Trayport