SLA Jobs in London

Service Level Agreement (SLA)
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 191 199 352
Rank change year-on-year +8 +153 -29
Permanent jobs citing SLA 386 592 855
As % of all permanent jobs advertised in London 1.62% 1.80% 1.18%
As % of the Quality Assurance & Compliance category 11.49% 11.01% 7.17%
Number of salaries quoted 221 416 557
10th Percentile £26,250 £29,000 £26,800
25th Percentile £31,250 £33,000 £32,500
Median annual salary (50th Percentile) £45,000 £45,000 £49,750
Median % change year-on-year - -9.55% -5.24%
75th Percentile £66,250 £72,500 £67,500
90th Percentile £92,500 £85,000 £85,000
England median annual salary £32,500 £40,000 £37,500
% change year-on-year -18.75% +6.67% -6.25%

All Quality Assurance and Compliance Skills
London

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 3,358 5,376 11,931
As % of all permanent jobs advertised in London 14.07% 16.35% 16.53%
Number of salaries quoted 2,439 3,449 5,348
10th Percentile £36,750 £39,950 £40,000
25th Percentile £51,250 £51,250 £51,250
Median annual salary (50th Percentile) £69,500 £67,500 £65,000
Median % change year-on-year +2.96% +3.85% -
75th Percentile £92,000 £85,000 £85,000
90th Percentile £112,500 £102,500 £100,000
England median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% -

SLA
Job Vacancy Trend in London

Job postings citing SLA as a proportion of all IT jobs advertised in London.

Job vacancy trend for SLA in London

SLA
Salary Trend in London

3-month moving average salary quoted in jobs citing SLA in London.

Salary trend for SLA in London

SLA
Salary Histogram in London

Salary distribution for jobs citing SLA in London over the 6 months to 28 May 2024.

Salary histogram for SLA in London

SLA
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the London region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -19 52 £37,000 -43.08% 14
South London +27 35 £50,675 +23.60% 6
West London -15 17 £42,500 -2.30% 4
North London +9 9 £30,000 - 2
East London +19 8 £80,000 +23.08% 3
SLA
England

SLA
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (8.81%) Microsoft Exchange
2 14 (3.63%) SharePoint
3 5 (1.30%) CMS
3 5 (1.30%) JBoss
4 3 (0.78%) Apache Spark
4 3 (0.78%) Moodle
4 3 (0.78%) WordPress
5 2 (0.52%) Exchange Server 2010
5 2 (0.52%) IIS
5 2 (0.52%) Skype for Business
6 1 (0.26%) Blackberry Enterprise Server
6 1 (0.26%) Confluence
6 1 (0.26%) Oracle Workflow
6 1 (0.26%) SharePoint Server
Applications
1 46 (11.92%) Microsoft Office
2 9 (2.33%) Microsoft Excel
3 4 (1.04%) Microsoft PowerPoint
4 3 (0.78%) Adobe Creative Suite
5 1 (0.26%) 1Password
Business Applications
1 5 (1.30%) Fidessa
1 5 (1.30%) Temenos T24
2 4 (1.04%) Endur
2 4 (1.04%) Workday HCM
3 2 (0.52%) Dynamics CRM
3 2 (0.52%) Oracle EBS
3 2 (0.52%) Remedy ITSM
3 2 (0.52%) Unit4 Business World
4 1 (0.26%) Adaptiv
4 1 (0.26%) Elite 3E
4 1 (0.26%) HFM
4 1 (0.26%) Oracle Cash Management
4 1 (0.26%) Oracle EBS R12
4 1 (0.26%) Oracle E-Business Tax
4 1 (0.26%) Oracle General Ledger
4 1 (0.26%) Oracle Internet Expenses
4 1 (0.26%) Oracle iProcurement
4 1 (0.26%) Oracle Payables
4 1 (0.26%) Oracle Receivables
4 1 (0.26%) SAP ERP
Cloud Services
1 87 (22.54%) SaaS
2 82 (21.24%) Microsoft 365
3 52 (13.47%) Azure
4 21 (5.44%) AWS
5 20 (5.18%) Power Automate
5 20 (5.18%) Snowflake
6 18 (4.66%) Power Platform
7 13 (3.37%) Dynamics 365
8 10 (2.59%) Entra ID
9 9 (2.33%) Azure DevOps
9 9 (2.33%) IaaS
10 8 (2.07%) OneDrive
10 8 (2.07%) PaaS
11 7 (1.81%) Azure AKS
11 7 (1.81%) GCP
12 6 (1.55%) Azure ExpressRoute
12 6 (1.55%) Azure Pipelines
13 4 (1.04%) Google Workspace
13 4 (1.04%) Mimecast
13 4 (1.04%) PowerApps
Communications & Networking
1 26 (6.74%) VPN
2 24 (6.22%) Firewall
3 21 (5.44%) DNS
3 21 (5.44%) TCP/IP
4 18 (4.66%) DHCP
5 16 (4.15%) BGP
5 16 (4.15%) OSPF
5 16 (4.15%) WAN
6 15 (3.89%) LAN
7 12 (3.11%) MPLS
8 11 (2.85%) Wireless
9 9 (2.33%) F5 BIG-IP GTM
9 9 (2.33%) F5 BIG-IP LTM
9 9 (2.33%) SD-WAN
10 7 (1.81%) VLAN
11 5 (1.30%) BIG-IP
11 5 (1.30%) Cisco Nexus
11 5 (1.30%) Internet
11 5 (1.30%) Unified Communications
11 5 (1.30%) Wi-Fi
Database & Business Intelligence
1 37 (9.59%) SQL Server
2 20 (5.18%) Tableau
3 6 (1.55%) Power BI
4 5 (1.30%) MySQL
5 3 (0.78%) Relational Database
6 2 (0.52%) Data Lake
6 2 (0.52%) Oracle BI EE
6 2 (0.52%) Oracle ODI
7 1 (0.26%) Azure SQL Database
7 1 (0.26%) Elasticsearch
7 1 (0.26%) Enterprise Data Warehouse
7 1 (0.26%) Essbase
7 1 (0.26%) Hazelcast
7 1 (0.26%) Metadata
7 1 (0.26%) MongoDB
7 1 (0.26%) PostgreSQL
Development Applications
1 18 (4.66%) JIRA
2 6 (1.55%) SonarQube
3 3 (0.78%) Git
3 3 (0.78%) Jenkins
3 3 (0.78%) Postman
4 2 (0.52%) Bitbucket
4 2 (0.52%) Subversion
5 1 (0.26%) Oracle APEX
5 1 (0.26%) Sourcetree
5 1 (0.26%) Toad
5 1 (0.26%) Visual Studio
General
1 193 (50.00%) Social Skills
2 167 (43.26%) Finance
3 118 (30.57%) Inclusion and Diversity
4 95 (24.61%) Law
5 47 (12.18%) Analytical Skills
6 44 (11.40%) Banking
7 25 (6.48%) Marketing
8 16 (4.15%) Back Office
9 13 (3.37%) Environmental Health
9 13 (3.37%) Retail
10 11 (2.85%) Legal
11 9 (2.33%) Telecoms
12 7 (1.81%) Public Sector
13 6 (1.55%) Advertising
14 5 (1.30%) Financial Institution
14 5 (1.30%) German Language
15 4 (1.04%) Organisational Skills
15 4 (1.04%) Presentation Skills
16 3 (0.78%) Games
16 3 (0.78%) Manufacturing
Job Titles
1 128 (33.16%) Senior
2 94 (24.35%) Service Manager
3 84 (21.76%) Delivery Manager
3 84 (21.76%) Service Delivery Manager
4 78 (20.21%) Senior Delivery Manager
4 78 (20.21%) Senior Manager
4 78 (20.21%) Senior Service Delivery Manager
4 78 (20.21%) Senior Service Manager
5 56 (14.51%) Analyst
6 28 (7.25%) Applications Support
7 25 (6.48%) Service Analyst
8 24 (6.22%) Support Analyst
9 23 (5.96%) Lead
9 23 (5.96%) Service Desk Analyst
10 21 (5.44%) IT Support
10 21 (5.44%) Support Engineer
11 19 (4.92%) 2nd Line Support
12 17 (4.40%) Network Engineer
13 14 (3.63%) Applications Manager
13 14 (3.63%) Support Manager
Libraries, Frameworks & Software Standards
1 23 (5.96%) HTML
2 21 (5.44%) CSS
3 7 (1.81%) ADSI
3 7 (1.81%) ARM Templates
3 7 (1.81%) FIX Protocol
3 7 (1.81%) LDAP
4 6 (1.55%) Azure Blueprints
4 6 (1.55%) REST
5 5 (1.30%) .NET
5 5 (1.30%) Web Services
6 3 (0.78%) EDI
6 3 (0.78%) XML
7 2 (0.52%) AngularJS
7 2 (0.52%) Node.js
7 2 (0.52%) SOAP
8 1 (0.26%) Apache Camel
8 1 (0.26%) ASP.NET MVC
8 1 (0.26%) HTML5 Canvas
8 1 (0.26%) JSON
8 1 (0.26%) React
Miscellaneous
1 20 (5.18%) Life Science
2 18 (4.66%) Management Information System
3 16 (4.15%) Data Centre
4 14 (3.63%) Onboarding
4 14 (3.63%) Self-Motivation
5 7 (1.81%) FMCG
6 6 (1.55%) Blackberry
7 5 (1.30%) BYOD
7 5 (1.30%) Eurex
8 4 (1.04%) Distributed Denial-of-Service
8 4 (1.04%) iPhone
8 4 (1.04%) Smartphone
9 3 (0.78%) Cyber Kill Chain
9 3 (0.78%) Driving Licence
9 3 (0.78%) Learning Management System
9 3 (0.78%) VLE
10 2 (0.52%) Housing Association
10 2 (0.52%) iPad
10 2 (0.52%) Replication
10 2 (0.52%) Video Conferencing
Operating Systems
1 109 (28.24%) Windows
2 35 (9.07%) Windows 10
3 28 (7.25%) Windows Server
4 27 (6.99%) Linux
5 21 (5.44%) Unix
6 9 (2.33%) AIX
7 6 (1.55%) Android
7 6 (1.55%) Mac OS
8 5 (1.30%) Apple iOS
8 5 (1.30%) CentOS
8 5 (1.30%) Red Hat Enterprise Linux
9 2 (0.52%) Solaris
9 2 (0.52%) Windows Server 2016
10 1 (0.26%) tvOS
10 1 (0.26%) VMS
10 1 (0.26%) Windows Server 2008
10 1 (0.26%) Windows Server 2012
10 1 (0.26%) Windows Server 2019
Processes & Methodologies
1 110 (28.50%) Service Delivery
2 92 (23.83%) Mentoring
3 90 (23.32%) Customer Service
4 88 (22.80%) ITIL
5 86 (22.28%) Problem-Solving
6 83 (21.50%) Contract Negotiation
7 79 (20.47%) Performance Management
8 45 (11.66%) ITSM
9 42 (10.88%) Incident Management
10 35 (9.07%) Service Management
11 27 (6.99%) Asset Management
12 24 (6.22%) Technical Leadership
13 23 (5.96%) Line Management
14 21 (5.44%) Agile
14 21 (5.44%) Problem Management
14 21 (5.44%) Process Improvement
14 21 (5.44%) Root Cause Analysis
15 19 (4.92%) Customer Experience
16 18 (4.66%) Ticket Management
17 17 (4.40%) Cybersecurity
Programming Languages
1 50 (12.95%) SQL
2 29 (7.51%) JavaScript
3 20 (5.18%) PowerShell
3 20 (5.18%) T-SQL
4 19 (4.92%) Python
5 12 (3.11%) Bash
6 6 (1.55%) Bicep
7 5 (1.30%) Java
7 5 (1.30%) Perl
7 5 (1.30%) Ruby
8 4 (1.04%) C#
9 2 (0.52%) Shell Script
10 1 (0.26%) PL/SQL
Qualifications
1 44 (11.40%) Degree
2 11 (2.85%) DBS Check
2 11 (2.85%) ITIL Certification
3 10 (2.59%) Security Cleared
4 8 (2.07%) Cisco Certification
4 8 (2.07%) Computer Science Degree
5 7 (1.81%) CCNP
6 5 (1.30%) CCIE
6 5 (1.30%) Microsoft Certification
7 3 (0.78%) Azure Certification
7 3 (0.78%) CCNA
7 3 (0.78%) SC Cleared
8 2 (0.52%) A+ Certification
8 2 (0.52%) AWS Certification
8 2 (0.52%) ITIL Foundation Certificate
8 2 (0.52%) MCP
8 2 (0.52%) MCSE
9 1 (0.26%) IBM Certification
9 1 (0.26%) PMI Certification
9 1 (0.26%) PMP
Quality Assurance & Compliance
1 7 (1.81%) GDPR
2 6 (1.55%) QA
3 2 (0.52%) Data Quality
3 2 (0.52%) ISO/IEC 27001
4 1 (0.26%) COSHH
4 1 (0.26%) HMG Security Policy Framework
4 1 (0.26%) NEBOSH
4 1 (0.26%) PCI DSS
System Software
1 88 (22.80%) Active Directory
2 19 (4.92%) VMware Infrastructure
3 6 (1.55%) Virtual Desktop
4 2 (0.52%) Docker
4 2 (0.52%) Firmware
4 2 (0.52%) LXC
4 2 (0.52%) Squid
4 2 (0.52%) Virtual Machines
4 2 (0.52%) Virtual Servers
5 1 (0.26%) Hyper-V
5 1 (0.26%) KVM
5 1 (0.26%) Veritas Cluster Server
5 1 (0.26%) VMware ESXi
5 1 (0.26%) vSphere
5 1 (0.26%) XenApp
Systems Management
1 13 (3.37%) SCCM
2 10 (2.59%) Microsoft Intune
3 9 (2.33%) Kubernetes
4 6 (1.55%) FortiGate
4 6 (1.55%) Istio
5 4 (1.04%) Ansible
6 3 (0.78%) Nessus
7 2 (0.52%) Opsview
7 2 (0.52%) Prometheus
7 2 (0.52%) Rundeck
7 2 (0.52%) Terraform
8 1 (0.26%) Jamf Pro
8 1 (0.26%) Kibana
8 1 (0.26%) McAfee ePO
8 1 (0.26%) MobiControl
8 1 (0.26%) OfficeScan
8 1 (0.26%) SafeCom
8 1 (0.26%) SCOM
8 1 (0.26%) Single Sign-On
8 1 (0.26%) Trend Micro Deep Security
Vendors
1 198 (51.30%) Microsoft
2 95 (24.61%) ServiceNow
3 81 (20.98%) Dell
4 23 (5.96%) Cisco
4 23 (5.96%) VMware
5 18 (4.66%) Oracle
6 12 (3.11%) Bloomberg
7 11 (2.85%) Citrix
8 10 (2.59%) Red Hat
9 9 (2.33%) F5
9 9 (2.33%) Google
9 9 (2.33%) Meraki
10 6 (1.55%) Palo Alto
10 6 (1.55%) Qualys
10 6 (1.55%) Salesforce
11 5 (1.30%) Apple
11 5 (1.30%) CheckPoint
11 5 (1.30%) iManage
11 5 (1.30%) Remedy
11 5 (1.30%) Reuters