Support Engineer Jobs in London

Support Engineer
England > London

The median Support Engineer salary in London is £40,000 per year according to job vacancies posted during the 6 months to 9 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 188 196 346
Rank change year-on-year +8 +150 -93
Permanent jobs requiring a Support Engineer 398 636 798
As % of all permanent jobs advertised in London 1.69% 1.85% 1.19%
As % of the Job Titles category 1.79% 1.95% 1.23%
Number of salaries quoted 312 555 698
10th Percentile £29,000 £30,000 £27,750
25th Percentile £32,500 £31,833 £31,250
Median annual salary (50th Percentile) £40,000 £38,000 £37,500
Median % change year-on-year +5.26% +1.33% -11.76%
75th Percentile £55,000 £45,000 £55,000
90th Percentile £73,175 £65,000 £71,250
England median annual salary £32,500 £33,500 £33,000
% change year-on-year -2.99% +1.52% -2.94%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,209 32,673 64,762
% of permanent jobs with a recognized job title 94.13% 94.98% 96.34%
Number of salaries quoted 16,661 24,068 34,399
10th Percentile £38,000 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Support Engineer
Job Vacancy Trend in London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Support Engineer in London

Support Engineer
Salary Trend in London

3-month moving average salary quoted in jobs citing Support Engineer in London.

Salary trend for Support Engineer in London

Support Engineer
Salary Histogram in London

Salary distribution for jobs citing Support Engineer in London over the 6 months to 9 May 2024.

Salary histogram for Support Engineer in London

Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the London region over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +40 109 £41,500 +16.08% 13
West London -12 44 £32,500 -7.14% 9
North London -5 5 £42,500 +30.77% 3
South London -42 4 £34,000 - 11
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 9 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Support Engineer in the job title.

1 265 (66.58%) Windows
2 203 (51.01%) Active Directory
3 196 (49.25%) Microsoft
4 187 (46.98%) Microsoft 365
5 124 (31.16%) Social Skills
6 121 (30.40%) Finance
7 113 (28.39%) Azure
8 100 (25.13%) Problem-Solving
9 97 (24.37%) Microsoft Exchange
10 94 (23.62%) Degree
11 91 (22.86%) Windows 10
11 91 (22.86%) Microsoft Office
12 78 (19.60%) Windows Server
13 73 (18.34%) VMware
14 70 (17.59%) ITIL
15 64 (16.08%) Customer Service
16 59 (14.82%) Analytical Skills
17 58 (14.57%) PowerShell
17 58 (14.57%) DNS
18 56 (14.07%) Microsoft Intune
19 49 (12.31%) Firewall
20 48 (12.06%) Linux
20 48 (12.06%) Apple
21 47 (11.81%) SQL
22 44 (11.06%) Entra ID
23 43 (10.80%) Cisco
24 38 (9.55%) VMware Infrastructure
24 38 (9.55%) SCCM
25 37 (9.30%) Video Conferencing
25 37 (9.30%) SharePoint

Support Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 97 (24.37%) Microsoft Exchange
2 37 (9.30%) SharePoint
3 26 (6.53%) Skype for Business
4 17 (4.27%) Confluence
5 9 (2.26%) CMS
5 9 (2.26%) Exchange Server 2013
6 8 (2.01%) Exchange Server 2010
7 5 (1.26%) IIS
7 5 (1.26%) Tomcat
8 4 (1.01%) SharePoint 2010
8 4 (1.01%) SharePoint 2013
9 3 (0.75%) SAS
10 2 (0.50%) Apache
10 2 (0.50%) EPiServer
10 2 (0.50%) Exchange Server 2007
Applications
1 91 (22.86%) Microsoft Office
2 5 (1.26%) Microsoft Excel
3 4 (1.01%) Microsoft PowerPoint
4 3 (0.75%) SPSS
Business Applications
1 3 (0.75%) Eikon
2 1 (0.25%) Carpe Diem
2 1 (0.25%) Elite 3E
2 1 (0.25%) Endur
2 1 (0.25%) Findur
Cloud Services
1 187 (46.98%) Microsoft 365
2 113 (28.39%) Azure
3 44 (11.06%) Entra ID
4 29 (7.29%) AWS
5 15 (3.77%) Mimecast
5 15 (3.77%) SaaS
6 12 (3.02%) WhatsApp
7 10 (2.51%) GCP
8 9 (2.26%) OneDrive
9 8 (2.01%) Dynamics 365
10 7 (1.76%) Azure DevOps
10 7 (1.76%) Azure Monitor
11 6 (1.51%) Azure Cosmos DB
11 6 (1.51%) Nutanix
12 4 (1.01%) Amazon EC2
12 4 (1.01%) Power Platform
13 3 (0.75%) Dropbox
13 3 (0.75%) Google Workspace
13 3 (0.75%) Rubrik
14 2 (0.50%) PowerApps
Communications & Networking
1 58 (14.57%) DNS
2 49 (12.31%) Firewall
3 31 (7.79%) Wi-Fi
4 30 (7.54%) Skype
5 27 (6.78%) DHCP
5 27 (6.78%) LAN
6 25 (6.28%) Cisco IOS
7 24 (6.03%) TCP/IP
7 24 (6.03%) VPN
8 23 (5.78%) WAN
9 22 (5.53%) Telepresence
10 15 (3.77%) PBX
11 12 (3.02%) Wireless
12 11 (2.76%) VLAN
12 11 (2.76%) VoIP
13 9 (2.26%) WebEx
14 7 (1.76%) Remote Desktop
15 6 (1.51%) Internet
15 6 (1.51%) SSL
16 5 (1.26%) SAN
Database & Business Intelligence
1 24 (6.03%) SQL Server
2 18 (4.52%) MySQL
2 18 (4.52%) PostgreSQL
3 4 (1.01%) Relational Database
4 3 (0.75%) Big Data
4 3 (0.75%) Data Lake
4 3 (0.75%) EDRMS
4 3 (0.75%) RDBMS
5 2 (0.50%) Power BI
5 2 (0.50%) PowerPivot
5 2 (0.50%) SQL Server Analysis Services
5 2 (0.50%) SQL Server Integration Services
5 2 (0.50%) SQL Server Reporting Services
6 1 (0.25%) Amazon RDS
6 1 (0.25%) Azure SQL Data Warehouse
6 1 (0.25%) BusinessObjects
6 1 (0.25%) Data Warehouse
6 1 (0.25%) Elasticsearch
6 1 (0.25%) Electronic Patient Records
6 1 (0.25%) MongoDB
Development Applications
1 21 (5.28%) JIRA
2 16 (4.02%) Bitbucket
3 15 (3.77%) Jenkins
4 8 (2.01%) Git
5 7 (1.76%) Visual Studio
6 3 (0.75%) MSI
7 1 (0.25%) Atlassian Bamboo
7 1 (0.25%) GitLab
General
1 124 (31.16%) Social Skills
2 121 (30.40%) Finance
3 59 (14.82%) Analytical Skills
4 30 (7.54%) Banking
5 27 (6.78%) Telecoms
6 23 (5.78%) Pharmaceutical
7 22 (5.53%) Automotive
8 18 (4.52%) Organisational Skills
9 11 (2.76%) Inclusion and Diversity
9 11 (2.76%) Legal
9 11 (2.76%) Retail
10 10 (2.51%) Marketing
11 9 (2.26%) Law
12 5 (1.26%) Games
12 5 (1.26%) Public Sector
13 4 (1.01%) Front Office
14 3 (0.75%) Advertising
14 3 (0.75%) Electronics
14 3 (0.75%) Financial Institution
14 3 (0.75%) Manufacturing
Libraries, Frameworks & Software Standards
1 13 (3.27%) .NET
2 8 (2.01%) ADSI
2 8 (2.01%) ASP.NET
2 8 (2.01%) JSON
2 8 (2.01%) LDAP
2 8 (2.01%) REST
2 8 (2.01%) SOAP
2 8 (2.01%) Web Services
3 7 (1.76%) XML
3 7 (1.76%) XSLT
4 5 (1.26%) FIX Protocol
5 4 (1.01%) .NET Framework
5 4 (1.01%) CSS
6 2 (0.50%) EDI
6 2 (0.50%) React
7 1 (0.25%) ASP.NET MVC
7 1 (0.25%) Elastic Stack
7 1 (0.25%) LAMP
7 1 (0.25%) SAML
Miscellaneous
1 37 (9.30%) Video Conferencing
2 23 (5.78%) Onboarding
3 22 (5.53%) Self-Motivation
4 21 (5.28%) EPoS
5 17 (4.27%) Smartphone
6 12 (3.02%) Driving Licence
7 11 (2.76%) Data Centre
7 11 (2.76%) Foreign Exchange (FX)
8 9 (2.26%) Management Information System
9 8 (2.01%) Greenfield Project
10 7 (1.76%) iPad
11 5 (1.26%) CCTV
12 4 (1.01%) Client/Server
13 3 (0.75%) Apple TV
13 3 (0.75%) Blackberry
13 3 (0.75%) Cybercrime
13 3 (0.75%) Hedge funds
13 3 (0.75%) Linux Command Line
13 3 (0.75%) Smart City
13 3 (0.75%) Social Media
Operating Systems
1 265 (66.58%) Windows
2 91 (22.86%) Windows 10
3 78 (19.60%) Windows Server
4 48 (12.06%) Linux
5 36 (9.05%) Mac OS
6 27 (6.78%) Windows 7
7 23 (5.78%) Windows Server 2012
8 19 (4.77%) Apple iOS
9 17 (4.27%) Mac OS X
10 15 (3.77%) Android
11 14 (3.52%) Windows Server 2008
12 9 (2.26%) Unix
13 5 (1.26%) Windows Server 2016
13 5 (1.26%) Windows Server 2019
14 2 (0.50%) AIX
14 2 (0.50%) CentOS
14 2 (0.50%) Red Hat Enterprise Linux
14 2 (0.50%) Ubuntu
15 1 (0.25%) VMS
15 1 (0.25%) Windows 8
Processes & Methodologies
1 100 (25.13%) Problem-Solving
2 70 (17.59%) ITIL
3 64 (16.08%) Customer Service
4 36 (9.05%) Fintech
5 29 (7.29%) Infrastructure Engineering
6 24 (6.03%) Mentoring
7 22 (5.53%) CI/CD
8 21 (5.28%) Asset Management
8 21 (5.28%) ITSM
8 21 (5.28%) Root Cause Analysis
8 21 (5.28%) Task Automation
9 20 (5.03%) Computer Science
10 18 (4.52%) Service Delivery
11 15 (3.77%) Project Management
11 15 (3.77%) Stakeholder Management
12 14 (3.52%) Service Management
13 12 (3.02%) Change Control
13 12 (3.02%) Migration
14 11 (2.76%) Mobile Device Management
14 11 (2.76%) Time Management
Programming Languages
1 58 (14.57%) PowerShell
2 47 (11.81%) SQL
3 21 (5.28%) Bash
3 21 (5.28%) Python
4 19 (4.77%) C#
5 12 (3.02%) Java
6 9 (2.26%) T-SQL
7 8 (2.01%) C++
8 7 (1.76%) XPath
9 3 (0.75%) C
10 1 (0.25%) ActionScript
10 1 (0.25%) ActionScript 2.0
10 1 (0.25%) Korn
10 1 (0.25%) Kusto Query Language
10 1 (0.25%) PHP
10 1 (0.25%) Shell Script
10 1 (0.25%) Tcl
10 1 (0.25%) tcsh
10 1 (0.25%) VB
Qualifications
1 94 (23.62%) Degree
2 29 (7.29%) Master's Degree
3 22 (5.53%) ITIL Foundation Certificate
3 22 (5.53%) MBA
4 20 (5.03%) Cisco Certification
5 19 (4.77%) CCNA
6 15 (3.77%) Security Cleared
7 12 (3.02%) Microsoft Certification
8 11 (2.76%) Computer Science Degree
9 9 (2.26%) Azure Certification
10 6 (1.51%) ITIL Certification
10 6 (1.51%) MCSE
11 5 (1.26%) A+ Certification
11 5 (1.26%) MCITP
12 4 (1.01%) AWS Certification
12 4 (1.01%) DBS Check
13 3 (0.75%) MCP
13 3 (0.75%) MCT
14 2 (0.50%) Network+ Certification
14 2 (0.50%) SC Cleared
Quality Assurance & Compliance
1 27 (6.78%) SLA
2 4 (1.01%) ISO/IEC 27001
3 2 (0.50%) GDPR
4 1 (0.25%) Accessibility
4 1 (0.25%) Cyber Essentials
4 1 (0.25%) Cyber Essentials PLUS
4 1 (0.25%) ISO 9001
4 1 (0.25%) PCI DSS
4 1 (0.25%) QA
System Software
1 203 (51.01%) Active Directory
2 38 (9.55%) VMware Infrastructure
3 28 (7.04%) VMware ESXi
4 25 (6.28%) Hyper-V
5 12 (3.02%) XenApp
6 10 (2.51%) XenDesktop
7 8 (2.01%) vSphere
8 5 (1.26%) Virtual Machines
9 4 (1.01%) Terminal Services
9 4 (1.01%) Virtual Desktop
10 3 (0.75%) Firmware
11 2 (0.50%) Docker
11 2 (0.50%) NFS
12 1 (0.25%) BitLocker
12 1 (0.25%) KVM
12 1 (0.25%) Microsoft App-V
12 1 (0.25%) Virtual Servers
12 1 (0.25%) VMware NSX
12 1 (0.25%) VMware Server
12 1 (0.25%) Xen
Systems Management
1 56 (14.07%) Microsoft Intune
2 38 (9.55%) SCCM
3 11 (2.76%) vCenter Server
4 10 (2.51%) Terraform
5 8 (2.01%) Jamf Pro
6 5 (1.26%) Pingdom
6 5 (1.26%) Single Sign-On
7 3 (0.75%) Ansible
7 3 (0.75%) NetBackup
8 2 (0.50%) Backup Exec
8 2 (0.50%) Cisco CUCM
8 2 (0.50%) ITRS Geneos
8 2 (0.50%) Kubernetes
9 1 (0.25%) FortiGate
9 1 (0.25%) Kibana
9 1 (0.25%) logstash
9 1 (0.25%) Progress Chef
9 1 (0.25%) Puppet
9 1 (0.25%) systemd
9 1 (0.25%) WSUS
Vendors
1 196 (49.25%) Microsoft
2 73 (18.34%) VMware
3 48 (12.06%) Apple
4 43 (10.80%) Cisco
5 36 (9.05%) Citrix
6 24 (6.03%) Polycom
7 22 (5.53%) Bloomberg
8 16 (4.02%) Atlassian
8 16 (4.02%) Palo Alto
8 16 (4.02%) ServiceNow
9 11 (2.76%) SolarWinds
10 10 (2.51%) Dell
10 10 (2.51%) Google
10 10 (2.51%) HP
10 10 (2.51%) Murex
11 7 (1.76%) ConnectWise
12 6 (1.51%) Sun
13 5 (1.26%) iManage
13 5 (1.26%) SAP
13 5 (1.26%) Symantec