Support Engineer Jobs in London

Support Engineer
England > London

The median Support Engineer salary in London is £40,000 per year according to job vacancies posted during the 6 months to 19 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 198 193 350
Rank change year-on-year -5 +157 -91
Permanent jobs requiring a Support Engineer 393 633 802
As % of all permanent jobs advertised in London 1.66% 1.88% 1.16%
As % of the Job Titles category 1.76% 1.97% 1.20%
Number of salaries quoted 306 552 693
10th Percentile £28,290 £30,000 £27,750
25th Percentile £32,500 £31,500 £31,250
Median annual salary (50th Percentile) £40,000 £38,000 £37,500
Median % change year-on-year +5.26% +1.33% -11.76%
75th Percentile £55,000 £45,372 £56,250
90th Percentile £73,250 £65,000 £71,250
England median annual salary £32,500 £33,500 £33,500
% change year-on-year -2.99% - -1.47%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,313 32,109 66,771
% of permanent jobs with a recognized job title 94.22% 95.14% 96.28%
Number of salaries quoted 16,649 23,746 34,560
10th Percentile £37,500 £42,449 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,000 £60,800 £60,000
% change year-on-year -12.83% +1.33% +9.09%

Support Engineer
Job Vacancy Trend in London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Support Engineer in London

Support Engineer
Salary Trend in London

3-month moving average salary quoted in jobs citing Support Engineer in London.

Salary trend for Support Engineer in London

Support Engineer
Salary Histogram in London

Salary distribution for jobs citing Support Engineer in London over the 6 months to 19 May 2024.

Salary histogram for Support Engineer in London

Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the London region over the 6 months to 19 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +44 111 £41,500 +18.57% 16
West London -10 42 £32,500 -7.14% 10
North London -3 5 £42,500 +30.77% 2
South London -42 4 £34,000 - 10
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 19 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Support Engineer in the job title.

1 261 (66.41%) Windows
2 195 (49.62%) Active Directory
3 193 (49.11%) Microsoft
4 184 (46.82%) Microsoft 365
5 126 (32.06%) Social Skills
6 117 (29.77%) Finance
7 115 (29.26%) Azure
8 99 (25.19%) Problem-Solving
9 92 (23.41%) Degree
10 91 (23.16%) Microsoft Exchange
11 87 (22.14%) Windows 10
12 83 (21.12%) Microsoft Office
13 77 (19.59%) Windows Server
14 71 (18.07%) ITIL
15 68 (17.30%) VMware
16 65 (16.54%) Customer Service
17 59 (15.01%) Analytical Skills
18 57 (14.50%) Microsoft Intune
18 57 (14.50%) DNS
19 55 (13.99%) PowerShell
20 49 (12.47%) Linux
20 49 (12.47%) SQL
21 47 (11.96%) Firewall
22 46 (11.70%) Apple
22 46 (11.70%) Entra ID
23 44 (11.20%) Cisco
24 38 (9.67%) SharePoint
24 38 (9.67%) SCCM
25 36 (9.16%) Citrix
25 36 (9.16%) VMware Infrastructure

Support Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 91 (23.16%) Microsoft Exchange
2 38 (9.67%) SharePoint
3 26 (6.62%) Skype for Business
4 16 (4.07%) Confluence
5 9 (2.29%) CMS
5 9 (2.29%) Exchange Server 2013
6 8 (2.04%) Exchange Server 2010
7 5 (1.27%) IIS
7 5 (1.27%) SharePoint 2010
7 5 (1.27%) SharePoint 2013
7 5 (1.27%) Tomcat
8 3 (0.76%) SAS
9 2 (0.51%) Apache
9 2 (0.51%) EPiServer
9 2 (0.51%) Exchange Server 2007
Applications
1 83 (21.12%) Microsoft Office
2 5 (1.27%) Microsoft Excel
3 4 (1.02%) Microsoft PowerPoint
4 3 (0.76%) SPSS
Business Applications
1 3 (0.76%) Eikon
2 1 (0.25%) Carpe Diem
2 1 (0.25%) Elite 3E
2 1 (0.25%) Endur
2 1 (0.25%) Findur
Cloud Services
1 184 (46.82%) Microsoft 365
2 115 (29.26%) Azure
3 46 (11.70%) Entra ID
4 32 (8.14%) AWS
5 15 (3.82%) SaaS
6 12 (3.05%) Mimecast
6 12 (3.05%) WhatsApp
7 11 (2.80%) GCP
7 11 (2.80%) OneDrive
8 9 (2.29%) Dynamics 365
9 7 (1.78%) Azure DevOps
10 6 (1.53%) Azure Monitor
10 6 (1.53%) Nutanix
11 5 (1.27%) Azure Cosmos DB
11 5 (1.27%) Power Platform
12 4 (1.02%) Amazon EC2
13 3 (0.76%) Azure Data Factory
13 3 (0.76%) Dropbox
13 3 (0.76%) Google Workspace
13 3 (0.76%) Rubrik
Communications & Networking
1 57 (14.50%) DNS
2 47 (11.96%) Firewall
3 30 (7.63%) Skype
4 29 (7.38%) Wi-Fi
5 26 (6.62%) LAN
6 25 (6.36%) Cisco IOS
7 24 (6.11%) DHCP
8 23 (5.85%) VPN
9 22 (5.60%) Telepresence
9 22 (5.60%) WAN
10 21 (5.34%) TCP/IP
11 14 (3.56%) PBX
12 12 (3.05%) Wireless
13 11 (2.80%) VLAN
14 10 (2.54%) VoIP
15 8 (2.04%) WebEx
16 6 (1.53%) Internet
16 6 (1.53%) Remote Desktop
16 6 (1.53%) SSL
17 5 (1.27%) Unified Communications
Database & Business Intelligence
1 23 (5.85%) SQL Server
2 19 (4.83%) PostgreSQL
3 17 (4.33%) MySQL
4 4 (1.02%) Data Lake
4 4 (1.02%) Relational Database
5 3 (0.76%) Big Data
5 3 (0.76%) EDRMS
5 3 (0.76%) Power BI
5 3 (0.76%) RDBMS
6 2 (0.51%) Azure SQL Data Warehouse
6 2 (0.51%) BusinessObjects
6 2 (0.51%) Data Warehouse
6 2 (0.51%) Oracle Database
6 2 (0.51%) PowerPivot
6 2 (0.51%) SQL Server Analysis Services
6 2 (0.51%) SQL Server Integration Services
6 2 (0.51%) SQL Server Reporting Services
7 1 (0.25%) Elasticsearch
7 1 (0.25%) Electronic Patient Records
7 1 (0.25%) MongoDB
Development Applications
1 21 (5.34%) JIRA
2 15 (3.82%) Bitbucket
3 14 (3.56%) Jenkins
4 8 (2.04%) Git
5 7 (1.78%) Visual Studio
6 3 (0.76%) MSI
7 1 (0.25%) Atlassian Bamboo
7 1 (0.25%) GitLab
General
1 126 (32.06%) Social Skills
2 117 (29.77%) Finance
3 59 (15.01%) Analytical Skills
4 29 (7.38%) Banking
5 27 (6.87%) Telecoms
6 23 (5.85%) Pharmaceutical
7 22 (5.60%) Automotive
8 18 (4.58%) Organisational Skills
9 10 (2.54%) Inclusion and Diversity
9 10 (2.54%) Legal
9 10 (2.54%) Marketing
9 10 (2.54%) Retail
10 7 (1.78%) Law
11 5 (1.27%) Games
11 5 (1.27%) Public Sector
12 4 (1.02%) Front Office
13 3 (0.76%) Advertising
13 3 (0.76%) Electronics
13 3 (0.76%) Manufacturing
14 2 (0.51%) Financial Institution
Libraries, Frameworks & Software Standards
1 13 (3.31%) .NET
2 9 (2.29%) ASP.NET
3 8 (2.04%) ADSI
3 8 (2.04%) JSON
3 8 (2.04%) LDAP
3 8 (2.04%) REST
3 8 (2.04%) SOAP
3 8 (2.04%) Web Services
4 7 (1.78%) XML
4 7 (1.78%) XSLT
5 5 (1.27%) .NET Framework
5 5 (1.27%) FIX Protocol
6 4 (1.02%) CSS
7 2 (0.51%) ASP.NET MVC
7 2 (0.51%) React
8 1 (0.25%) EDI
8 1 (0.25%) Elastic Stack
8 1 (0.25%) LAMP
8 1 (0.25%) SAML
Miscellaneous
1 36 (9.16%) Video Conferencing
2 23 (5.85%) Onboarding
3 22 (5.60%) Self-Motivation
4 21 (5.34%) EPoS
5 16 (4.07%) Smartphone
6 12 (3.05%) Driving Licence
7 11 (2.80%) Data Centre
7 11 (2.80%) Foreign Exchange (FX)
7 11 (2.80%) Management Information System
8 8 (2.04%) Greenfield Project
9 7 (1.78%) iPad
10 5 (1.27%) CCTV
11 3 (0.76%) Apple TV
11 3 (0.76%) Blackberry
11 3 (0.76%) Client/Server
11 3 (0.76%) Cybercrime
11 3 (0.76%) Hedge funds
11 3 (0.76%) Linux Command Line
11 3 (0.76%) Smart City
11 3 (0.76%) Social Media
Operating Systems
1 261 (66.41%) Windows
2 87 (22.14%) Windows 10
3 77 (19.59%) Windows Server
4 49 (12.47%) Linux
5 33 (8.40%) Mac OS
6 27 (6.87%) Windows 7
7 22 (5.60%) Windows Server 2012
8 17 (4.33%) Apple iOS
8 17 (4.33%) Mac OS X
9 14 (3.56%) Android
9 14 (3.56%) Windows Server 2008
10 10 (2.54%) Unix
11 5 (1.27%) Windows Server 2019
12 4 (1.02%) Windows Server 2016
13 2 (0.51%) AIX
13 2 (0.51%) CentOS
13 2 (0.51%) Red Hat Enterprise Linux
14 1 (0.25%) Rocky
14 1 (0.25%) Ubuntu
14 1 (0.25%) VMS
Processes & Methodologies
1 99 (25.19%) Problem-Solving
2 71 (18.07%) ITIL
3 65 (16.54%) Customer Service
4 36 (9.16%) Fintech
5 31 (7.89%) Infrastructure Engineering
6 22 (5.60%) Mentoring
6 22 (5.60%) Root Cause Analysis
7 21 (5.34%) Asset Management
7 21 (5.34%) CI/CD
7 21 (5.34%) ITSM
8 20 (5.09%) Computer Science
8 20 (5.09%) Task Automation
9 17 (4.33%) Service Delivery
10 16 (4.07%) Service Management
11 15 (3.82%) Stakeholder Management
12 14 (3.56%) Project Management
13 12 (3.05%) Agile
13 12 (3.05%) Migration
14 11 (2.80%) Change Control
14 11 (2.80%) Time Management
Programming Languages
1 55 (13.99%) PowerShell
2 49 (12.47%) SQL
3 20 (5.09%) Bash
3 20 (5.09%) Python
4 15 (3.82%) C#
5 12 (3.05%) Java
6 11 (2.80%) T-SQL
7 8 (2.04%) C++
8 7 (1.78%) XPath
9 3 (0.76%) C
10 1 (0.25%) ActionScript
10 1 (0.25%) ActionScript 2.0
10 1 (0.25%) Korn
10 1 (0.25%) Kusto Query Language
10 1 (0.25%) PHP
10 1 (0.25%) Shell Script
10 1 (0.25%) Tcl
10 1 (0.25%) tcsh
10 1 (0.25%) VB
Qualifications
1 92 (23.41%) Degree
2 29 (7.38%) Master's Degree
3 22 (5.60%) ITIL Foundation Certificate
3 22 (5.60%) MBA
4 19 (4.83%) Cisco Certification
5 18 (4.58%) CCNA
6 16 (4.07%) Security Cleared
7 13 (3.31%) Microsoft Certification
8 11 (2.80%) Computer Science Degree
9 9 (2.29%) Azure Certification
10 8 (2.04%) MCSE
11 6 (1.53%) ITIL Certification
12 5 (1.27%) A+ Certification
12 5 (1.27%) MCITP
13 4 (1.02%) AWS Certification
13 4 (1.02%) DBS Check
13 4 (1.02%) SC Cleared
14 3 (0.76%) MCP
14 3 (0.76%) MCT
15 2 (0.51%) Network+ Certification
Quality Assurance & Compliance
1 24 (6.11%) SLA
2 4 (1.02%) ISO/IEC 27001
3 2 (0.51%) GDPR
4 1 (0.25%) Accessibility
4 1 (0.25%) Cyber Essentials
4 1 (0.25%) Cyber Essentials PLUS
4 1 (0.25%) ISO 9001
4 1 (0.25%) PCI DSS
4 1 (0.25%) QA
System Software
1 195 (49.62%) Active Directory
2 36 (9.16%) VMware Infrastructure
3 27 (6.87%) VMware ESXi
4 26 (6.62%) Hyper-V
5 12 (3.05%) XenApp
6 11 (2.80%) XenDesktop
7 7 (1.78%) vSphere
8 5 (1.27%) Virtual Machines
9 4 (1.02%) Terminal Services
9 4 (1.02%) Virtual Desktop
10 2 (0.51%) Docker
10 2 (0.51%) Firmware
10 2 (0.51%) NFS
11 1 (0.25%) KVM
11 1 (0.25%) Microsoft App-V
11 1 (0.25%) Virtual Servers
11 1 (0.25%) VMware NSX
11 1 (0.25%) VMware Server
11 1 (0.25%) Xen
Systems Management
1 57 (14.50%) Microsoft Intune
2 38 (9.67%) SCCM
3 11 (2.80%) vCenter Server
4 8 (2.04%) Jamf Pro
4 8 (2.04%) Terraform
5 5 (1.27%) NetBackup
5 5 (1.27%) Pingdom
5 5 (1.27%) Single Sign-On
6 3 (0.76%) Ansible
7 2 (0.51%) Backup Exec
7 2 (0.51%) Cisco CUCM
7 2 (0.51%) ITRS Geneos
7 2 (0.51%) Kubernetes
8 1 (0.25%) FortiGate
8 1 (0.25%) Kibana
8 1 (0.25%) logstash
8 1 (0.25%) Progress Chef
8 1 (0.25%) Puppet
8 1 (0.25%) systemd
8 1 (0.25%) WSUS
Vendors
1 193 (49.11%) Microsoft
2 68 (17.30%) VMware
3 46 (11.70%) Apple
4 44 (11.20%) Cisco
5 36 (9.16%) Citrix
6 23 (5.85%) Polycom
7 22 (5.60%) Bloomberg
8 19 (4.83%) ServiceNow
9 15 (3.82%) Atlassian
9 15 (3.82%) Palo Alto
10 11 (2.80%) Dell
10 11 (2.80%) Google
11 10 (2.54%) HP
11 10 (2.54%) Murex
11 10 (2.54%) SolarWinds
12 6 (1.53%) ConnectWise
12 6 (1.53%) Oracle
12 6 (1.53%) Symantec
13 5 (1.27%) Okta
13 5 (1.27%) SAP