Service Management Jobs in Manchester

Service Management
North West > Manchester

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 111 135 96
Rank change year-on-year +24 -39 +38
Permanent jobs citing Service Management 123 110 190
As % of all permanent jobs advertised in Manchester 2.19% 2.41% 3.32%
As % of the Processes & Methodologies category 2.59% 2.50% 3.45%
Number of salaries quoted 88 51 158
10th Percentile £25,500 £29,285 £22,525
25th Percentile £36,167 £32,750 £29,528
Median annual salary (50th Percentile) £45,000 £48,939 £42,500
Median % change year-on-year -8.05% +15.15% -21.30%
75th Percentile £67,500 £62,700 £56,854
90th Percentile £68,750 £67,500 £68,250
North West median annual salary £45,000 £48,142 £46,000
% change year-on-year -6.53% +4.66% -8.00%

All Process and Methodology Skills
Manchester

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 4,743 4,394 5,507
As % of all permanent jobs advertised in Manchester 84.33% 96.17% 96.24%
Number of salaries quoted 3,524 2,479 3,544
10th Percentile £30,000 £33,500 £32,150
25th Percentile £41,250 £45,000 £41,250
Median annual salary (50th Percentile) £52,500 £57,500 £55,000
Median % change year-on-year -8.70% +4.55% +10.00%
75th Percentile £68,750 £72,500 £70,000
90th Percentile £81,250 £83,750 £85,000
North West median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.03%

Service Management
Job Vacancy Trend in Manchester

Job postings citing Service Management as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for Service Management in Manchester

Service Management
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing Service Management in Manchester.

Salary trend for Service Management in Manchester

Service Management
Salary Histogram in Manchester

Salary distribution for jobs citing Service Management in Manchester over the 6 months to 2 June 2024.

Salary histogram for Service Management in Manchester

Service Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Manchester region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stockport - 6 £60,000 - 3
Sale -5 1 £28,000 -8.77%
Service Management
North West

Service Management
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.63%) Confluence
1 2 (1.63%) SAS
1 2 (1.63%) SharePoint
Applications
1 3 (2.44%) Microsoft Office
2 2 (1.63%) MS Visio
Business Applications
1 4 (3.25%) Remedy ITSM
Cloud Services
1 33 (26.83%) Microsoft 365
2 25 (20.33%) Azure
3 16 (13.01%) AWS
4 13 (10.57%) Entra ID
5 6 (4.88%) Azure DevOps
6 4 (3.25%) Amazon CloudWatch
6 4 (3.25%) Amazon GuardDuty
6 4 (3.25%) AWS CloudTrail
6 4 (3.25%) Google Workspace
7 2 (1.63%) GCP
7 2 (1.63%) OpenShift
8 1 (0.81%) Amazon EC2
8 1 (0.81%) AWS CloudFormation
8 1 (0.81%) Dynamics 365
8 1 (0.81%) Google Analytics
8 1 (0.81%) IaaS
8 1 (0.81%) PaaS
8 1 (0.81%) SaaS
8 1 (0.81%) Slack
8 1 (0.81%) Virtual Private Cloud
Communications & Networking
1 5 (4.07%) Firewall
2 4 (3.25%) Wi-Fi
3 1 (0.81%) HTTPS
3 1 (0.81%) Skype
3 1 (0.81%) SSL
Database & Business Intelligence
1 1 (0.81%) Data Hub
1 1 (0.81%) MySQL
1 1 (0.81%) Relational Database
1 1 (0.81%) SQL Server
Development Applications
1 6 (4.88%) GitLab
2 3 (2.44%) Artifactory
3 2 (1.63%) IBM UrbanCode
3 2 (1.63%) JIRA
4 1 (0.81%) Git
General
1 58 (47.15%) Social Skills
2 35 (28.46%) Finance
3 29 (23.58%) Public Sector
4 20 (16.26%) Presentation Skills
5 18 (14.63%) Inclusion and Diversity
6 14 (11.38%) Billing
6 14 (11.38%) Local Government
7 12 (9.76%) Analytical Skills
7 12 (9.76%) Law
8 10 (8.13%) Legal
9 4 (3.25%) Influencing Skills
10 2 (1.63%) Banking
11 1 (0.81%) Advertising
11 1 (0.81%) Manufacturing
11 1 (0.81%) Marketing
Job Titles
1 16 (13.01%) Head of Design
2 14 (11.38%) Audit Manager
3 12 (9.76%) Senior
4 11 (8.94%) Administrator
5 10 (8.13%) Lead
5 10 (8.13%) Systems Administrator
5 10 (8.13%) Team Leader
6 9 (7.32%) Analyst
6 9 (7.32%) Infrastructure Engineer
6 9 (7.32%) IT Administrator
6 9 (7.32%) IT Systems Administrator
6 9 (7.32%) Service Desk Engineer
6 9 (7.32%) Service Manager
7 8 (6.50%) Architect
7 8 (6.50%) IT Support
8 7 (5.69%) Cloud Engineer
9 6 (4.88%) IT Manager
9 6 (4.88%) IT Services Manager
9 6 (4.88%) Service Analyst
10 5 (4.07%) Operations Team Leader
Libraries, Frameworks & Software Standards
1 4 (3.25%) Web Services
2 3 (2.44%) AngularJS
3 2 (1.63%) Ajax
3 2 (1.63%) CSS
3 2 (1.63%) HTML
3 2 (1.63%) Twitter Bootstrap
3 2 (1.63%) XML
4 1 (0.81%) LDAP
4 1 (0.81%) Middleware
4 1 (0.81%) React
4 1 (0.81%) RESTful
Miscellaneous
1 14 (11.38%) Housing Association
1 14 (11.38%) NHS
2 7 (5.69%) Management Information System
3 5 (4.07%) Cloud Native
3 5 (4.07%) Public Cloud
4 4 (3.25%) CMDB
5 3 (2.44%) Data Centre
5 3 (2.44%) Hybrid Cloud
5 3 (2.44%) Mainframe
6 2 (1.63%) Legacy Systems
6 2 (1.63%) Operational Technology
6 2 (1.63%) Private Cloud
7 1 (0.81%) Enterprise Software
7 1 (0.81%) Onboarding
7 1 (0.81%) PMI
7 1 (0.81%) Reinsurance
7 1 (0.81%) Robotics
7 1 (0.81%) Social Media
Operating Systems
1 21 (17.07%) Windows
2 11 (8.94%) Linux
3 6 (4.88%) Windows Server
4 5 (4.07%) Windows 10
5 2 (1.63%) Mac OS
6 1 (0.81%) Amazon Linux
6 1 (0.81%) Unix
6 1 (0.81%) Windows Server 2008
6 1 (0.81%) Windows Server 2012
6 1 (0.81%) Windows Server 2019
Processes & Methodologies
1 60 (48.78%) ITIL
2 53 (43.09%) ITSM
3 30 (24.39%) Service Delivery
4 28 (22.76%) Coaching
5 27 (21.95%) Mentoring
6 25 (20.33%) Change Management
7 24 (19.51%) Problem-Solving
8 22 (17.89%) Continuous Improvement
8 22 (17.89%) Service Design
9 21 (17.07%) Customer Service
10 18 (14.63%) Business Development
11 15 (12.20%) People Management
12 14 (11.38%) Performance Management
13 13 (10.57%) Problem Management
14 12 (9.76%) DevOps
14 12 (9.76%) Infrastructure as Code
14 12 (9.76%) Infrastructure Engineering
15 10 (8.13%) Actionable Insight
15 10 (8.13%) Stakeholder Management
16 9 (7.32%) Cybersecurity
Programming Languages
1 5 (4.07%) Bash
2 4 (3.25%) PowerShell
2 4 (3.25%) Python
2 4 (3.25%) SQL
3 3 (2.44%) JavaScript
4 2 (1.63%) Groovy
4 2 (1.63%) Java
Qualifications
1 14 (11.38%) ACCA
2 9 (7.32%) Security Cleared
3 8 (6.50%) Degree
3 8 (6.50%) SC Cleared
4 7 (5.69%) Microsoft Certification
5 4 (3.25%) AWS Certification
5 4 (3.25%) DBS Check
6 3 (2.44%) ITIL Certification
6 3 (2.44%) ITIL Foundation Certificate
7 1 (0.81%) CISSP
7 1 (0.81%) CompTIA Security+
7 1 (0.81%) PMI Certification
Quality Assurance & Compliance
1 14 (11.38%) GAAP
1 14 (11.38%) IFRS
2 12 (9.76%) SLA
3 6 (4.88%) GDPR
3 6 (4.88%) QA
4 5 (4.07%) ISO/IEC 27001
5 4 (3.25%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
5 4 (3.25%) PCI DSS
6 3 (2.44%) COBIT
6 3 (2.44%) NIST
7 1 (0.81%) Cyber Essentials
7 1 (0.81%) Data Quality
System Software
1 23 (18.70%) Active Directory
Systems Management
1 8 (6.50%) Terraform
2 7 (5.69%) SCCM
3 5 (4.07%) Ansible
3 5 (4.07%) Microsoft Intune
4 4 (3.25%) Autotask
5 3 (2.44%) OpenView
6 2 (1.63%) Progress Chef
7 1 (0.81%) Single Sign-On
Vendors
1 19 (15.45%) Microsoft
2 15 (12.20%) ServiceNow
3 14 (11.38%) CA
4 6 (4.88%) BMC
5 4 (3.25%) Datto
5 4 (3.25%) Remedy
6 3 (2.44%) Google
6 3 (2.44%) HP
7 2 (1.63%) Adobe
7 2 (1.63%) Citrix
7 2 (1.63%) Dynatrace
7 2 (1.63%) IBM
8 1 (0.81%) Cisco
8 1 (0.81%) Qualys
8 1 (0.81%) VMware