Customer Retention Jobs in Merseyside

Customer Retention (Client Retention)
North West > Merseyside

The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for Customer Retention skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Retention over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 85 - 103
Rank change year-on-year - - -36
Permanent jobs citing Customer Retention 9 0 4
As % of all permanent jobs advertised in Merseyside 0.64% - 0.35%
As % of the Processes & Methodologies category 0.81% - 0.38%
Number of salaries quoted 5 0 4
10th Percentile - - £44,000
25th Percentile £33,000 - £46,250
Median annual salary (50th Percentile) £34,000 - £50,000
75th Percentile £35,000 - £58,750
90th Percentile - - £61,000
North West median annual salary £34,000 £97,500 £50,000
% change year-on-year -65.13% +95.00% -23.08%

All Process and Methodology Skills
Merseyside

Customer Retention is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,107 933 1,056
As % of all permanent jobs advertised in Merseyside 78.57% 94.91% 92.88%
Number of salaries quoted 768 388 674
10th Percentile £26,750 £27,175 £26,250
25th Percentile £35,000 £36,250 £35,750
Median annual salary (50th Percentile) £45,000 £45,000 £47,500
Median % change year-on-year - -5.26% +5.56%
75th Percentile £60,000 £59,625 £64,688
90th Percentile £80,000 £70,000 £75,000
North West median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.03%

Customer Retention
Job Vacancy Trend in Merseyside

Job postings citing Customer Retention as a proportion of all IT jobs advertised in Merseyside.

Job vacancy trend for Customer Retention in Merseyside

Customer Retention
Salary Trend in Merseyside

3-month moving average salary quoted in jobs citing Customer Retention in Merseyside.

Salary trend for Customer Retention in Merseyside

Customer Retention
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Retention within the Merseyside region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
St Helens - 4 - -
Customer Retention
North West

Customer Retention
Co-occurring Skills and Capabilities in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (55.56%) Microsoft Exchange
1 5 (55.56%) SharePoint
Cloud Services
1 5 (55.56%) Entra ID
1 5 (55.56%) OneDrive
2 4 (44.44%) Google Ads
Communications & Networking
1 5 (55.56%) VoIP
General
1 4 (44.44%) Advertising
1 4 (44.44%) Marketing
1 4 (44.44%) Retail
Job Titles
1 5 (55.56%) Senior
1 5 (55.56%) Senior Support Engineer
1 5 (55.56%) Senior Technical Engineer
1 5 (55.56%) Senior Technical Support
1 5 (55.56%) Senior Technical Support Engineer
1 5 (55.56%) Support Engineer
1 5 (55.56%) Technical Engineer
1 5 (55.56%) Technical Support
1 5 (55.56%) Technical Support Engineer
2 4 (44.44%) Paid Search Manager
2 4 (44.44%) Search Manager
Miscellaneous
1 5 (55.56%) Data Protection Act
1 5 (55.56%) Fat Client
1 5 (55.56%) Management Information System
1 5 (55.56%) Thin Client
2 4 (44.44%) Social Media
Operating Systems
1 5 (55.56%) Windows
1 5 (55.56%) Windows Server
Processes & Methodologies
1 5 (55.56%) Change Control
1 5 (55.56%) CRM
1 5 (55.56%) Customer Service
1 5 (55.56%) Customer-Centricity
1 5 (55.56%) Data Protection
1 5 (55.56%) Disaster Recovery
1 5 (55.56%) ITIL
1 5 (55.56%) Line Management
1 5 (55.56%) Mobile Device Management
1 5 (55.56%) Patch Management
1 5 (55.56%) Presales
1 5 (55.56%) Root Cause Analysis
2 4 (44.44%) Data-Driven Marketing
2 4 (44.44%) E-Commerce
2 4 (44.44%) Paid Search
2 4 (44.44%) Pay per click
2 4 (44.44%) Performance Metrics
2 4 (44.44%) Product Strategy
Qualifications
1 5 (55.56%) ITIL Certification
Quality Assurance & Compliance
1 5 (55.56%) GDPR
Vendors
1 5 (55.56%) Microsoft
2 4 (44.44%) Google