Service Management Jobs in Merseyside

Service Management
North West > Merseyside

The table below provides summary statistics for permanent job vacancies advertised in Merseyside requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 71 75 75
Rank change year-on-year +4 0 -27
Permanent jobs citing Service Management 25 27 34
As % of all permanent jobs advertised in Merseyside 1.70% 2.75% 2.90%
As % of the Processes & Methodologies category 2.19% 2.89% 3.11%
Number of salaries quoted 11 13 30
10th Percentile - £38,263 £24,644
25th Percentile £21,250 £40,000 £32,750
Median annual salary (50th Percentile) £27,000 £47,500 £47,500
Median % change year-on-year -43.16% - +48.44%
75th Percentile £53,125 £50,868 £58,750
90th Percentile £66,250 £53,000 £63,750
North West median annual salary £45,000 £48,939 £45,500
% change year-on-year -8.05% +7.56% -9.00%

All Process and Methodology Skills
Merseyside

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Merseyside.

Permanent vacancies with a requirement for process or methodology skills 1,144 934 1,092
As % of all permanent jobs advertised in Merseyside 77.77% 95.21% 93.09%
Number of salaries quoted 809 386 673
10th Percentile £27,000 £27,125 £26,250
25th Percentile £35,000 £36,250 £35,750
Median annual salary (50th Percentile) £46,250 £45,000 £47,500
Median % change year-on-year +2.78% -5.26% +5.56%
75th Percentile £63,750 £59,500 £65,000
90th Percentile £80,099 £70,000 £75,000
North West median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +7.79%

Service Management
Job Vacancy Trend in Merseyside

Job postings citing Service Management as a proportion of all IT jobs advertised in Merseyside.

Job vacancy trend for Service Management in Merseyside

Service Management
Salary Trend in Merseyside

3-month moving average salary quoted in jobs citing Service Management in Merseyside.

Salary trend for Service Management in Merseyside

Service Management
Salary Histogram in Merseyside

Salary distribution for jobs citing Service Management in Merseyside over the 6 months to 12 June 2024.

Salary histogram for Service Management in Merseyside

Service Management
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Merseyside region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Liverpool -2 21 £25,000 -47.37% 5
Bootle - 2 - -
Service Management
North West

Service Management
Co-occurring Skills and Capabilities in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.00%) SAS
2 1 (4.00%) Microsoft Exchange
Applications
1 1 (4.00%) Microsoft Office
Business Applications
1 3 (12.00%) Remedy ITSM
Cloud Services
1 7 (28.00%) Microsoft 365
2 6 (24.00%) Azure
3 2 (8.00%) Entra ID
3 2 (8.00%) IaaS
3 2 (8.00%) PaaS
3 2 (8.00%) Power Platform
Communications & Networking
1 2 (8.00%) DHCP
1 2 (8.00%) DNS
1 2 (8.00%) LAN
1 2 (8.00%) WAN
1 2 (8.00%) Wi-Fi
General
1 5 (20.00%) Law
1 5 (20.00%) Social Skills
2 4 (16.00%) Finance
3 3 (12.00%) Public Sector
4 1 (4.00%) Legal
Job Titles
1 8 (32.00%) Architect
2 7 (28.00%) Analyst
3 5 (20.00%) Service Analyst
3 5 (20.00%) Service Desk Analyst
4 3 (12.00%) IT Manager
4 3 (12.00%) IT Operations Manager
4 3 (12.00%) ITSM Architect
4 3 (12.00%) Operations Manager
4 3 (12.00%) Service Architect
4 3 (12.00%) ServiceNow Architect
5 2 (8.00%) 2nd Line Support
5 2 (8.00%) 2nd Line Support Analyst
5 2 (8.00%) Developer
5 2 (8.00%) Infrastructure Engineer
5 2 (8.00%) Infrastructure Operations Engineer
5 2 (8.00%) Operations Engineer
5 2 (8.00%) ServiceNow Developer
5 2 (8.00%) Services Director
5 2 (8.00%) Solutions Architect
5 2 (8.00%) Support Analyst
Libraries, Frameworks & Software Standards
1 2 (8.00%) AngularJS
1 2 (8.00%) CSS
1 2 (8.00%) HTML
1 2 (8.00%) Twitter Bootstrap
1 2 (8.00%) Web Services
Miscellaneous
1 3 (12.00%) Enterprise Software
2 2 (8.00%) CMDB
2 2 (8.00%) Driving Licence
2 2 (8.00%) Legacy Systems
2 2 (8.00%) Operational Technology
Processes & Methodologies
1 15 (60.00%) ITIL
2 12 (48.00%) ITSM
3 10 (40.00%) Actionable Insight
4 7 (28.00%) Continuous Improvement
5 6 (24.00%) Service Delivery
6 5 (20.00%) Change Management
6 5 (20.00%) Infrastructure Engineering
6 5 (20.00%) Line Management
6 5 (20.00%) Service Catalogue
6 5 (20.00%) Stakeholder Management
7 4 (16.00%) Business Development
7 4 (16.00%) Incident Management
8 3 (12.00%) Business Continuity
8 3 (12.00%) Infrastructure as Code
8 3 (12.00%) Project Management
8 3 (12.00%) Release Management
8 3 (12.00%) Roadmaps
8 3 (12.00%) Service Design
8 3 (12.00%) Site Reliability Engineering
8 3 (12.00%) TOGAF
Qualifications
1 6 (24.00%) Degree
1 6 (24.00%) SC Cleared
1 6 (24.00%) Security Cleared
2 3 (12.00%) Azure Certification
3 2 (8.00%) A+ Certification
3 2 (8.00%) ITIL Certification
3 2 (8.00%) Network+ Certification
Quality Assurance & Compliance
1 3 (12.00%) COBIT
1 3 (12.00%) Cyber Essentials
1 3 (12.00%) ISO/IEC 27001
System Software
1 10 (40.00%) Active Directory
Systems Management
1 3 (12.00%) OpenView
1 3 (12.00%) Terraform
Vendors
1 10 (40.00%) Microsoft
2 5 (20.00%) ServiceNow
3 3 (12.00%) BMC
3 3 (12.00%) HP
3 3 (12.00%) Remedy
4 2 (8.00%) Veeam
5 1 (4.00%) iManage