Service Delivery Manager Jobs in the Midlands

Service Delivery Manager
England > Midlands

The median Service Delivery Manager salary in the Midlands is £48,625 per year according to job vacancies posted during the 6 months to 28 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 274 294 324
Rank change year-on-year +20 +30 -60
Permanent jobs requiring a Service Delivery Manager 46 21 29
As % of all permanent jobs advertised in the Midlands 0.36% 0.24% 0.26%
As % of the Job Titles category 0.38% 0.26% 0.27%
Number of salaries quoted 32 17 26
10th Percentile £30,000 £42,250 £38,125
25th Percentile £32,500 £47,835 £41,563
Median annual salary (50th Percentile) £48,625 £60,000 £48,875
Median % change year-on-year -18.96% +22.76% +8.61%
75th Percentile £65,000 £67,500 £58,750
90th Percentile - £71,250 £65,000
England median annual salary £53,500 £62,500 £60,000
% change year-on-year -14.40% +4.17% +14.29%

All Permanent IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 11,993 7,945 10,641
% of permanent jobs with a recognized job title 94.51% 89.60% 95.16%
Number of salaries quoted 8,815 4,539 7,084
10th Percentile £26,250 £28,500 £27,565
25th Percentile £33,932 £37,500 £37,000
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +10.50%
75th Percentile £60,489 £67,500 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £52,500 £60,800 £60,000
% change year-on-year -13.65% +1.33% +9.09%

Service Delivery Manager
Job Vacancy Trend in the Midlands

Job postings that featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Service Delivery Manager in the Midlands

Service Delivery Manager
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Service Delivery Manager in the Midlands.

Salary trend for Service Delivery Manager in the Midlands

Service Delivery Manager
Salary Histogram in the Midlands

Salary distribution for jobs citing Service Delivery Manager in the Midlands over the 6 months to 28 May 2024.

Salary histogram for Service Delivery Manager in the Midlands

Service Delivery Manager
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Manager within the Midlands region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +23 32 £62,500 -3.85% 5
East Midlands -3 14 £35,000 -24.32% 4
Service Delivery Manager
England

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 28 May 2024, Service Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Service Delivery Manager in the job title.

1 46 (100.00%) Service Delivery
2 15 (32.61%) Spanish Language
3 14 (30.43%) ITIL
4 13 (28.26%) Incident Response
5 12 (26.09%) Finance
6 10 (21.74%) Project Management
7 9 (19.57%) Incident Management
8 8 (17.39%) Microsoft 365
8 8 (17.39%) French Language
8 8 (17.39%) IT Strategy
8 8 (17.39%) SLA
8 8 (17.39%) Technology Strategy
8 8 (17.39%) Problem-Solving
8 8 (17.39%) Project Delivery
8 8 (17.39%) Accessibility
9 7 (15.22%) ITIL Certification
10 6 (13.04%) SQL Server
10 6 (13.04%) Manufacturing
10 6 (13.04%) Social Skills
10 6 (13.04%) Customer Service
11 5 (10.87%) Contract Negotiation
11 5 (10.87%) Stakeholder Management
11 5 (10.87%) ITSM
12 4 (8.70%) ServiceNow
12 4 (8.70%) Law
13 3 (6.52%) Change Management
13 3 (6.52%) E-Commerce
13 3 (6.52%) Azure
13 3 (6.52%) Public Sector
14 2 (4.35%) Inclusion and Diversity

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 8 (17.39%) Microsoft 365
2 3 (6.52%) Azure
3 2 (4.35%) SaaS
Database & Business Intelligence
1 6 (13.04%) SQL Server
Development Applications
1 1 (2.17%) JIRA
General
1 15 (32.61%) Spanish Language
2 12 (26.09%) Finance
3 8 (17.39%) French Language
4 6 (13.04%) Manufacturing
4 6 (13.04%) Social Skills
5 4 (8.70%) Law
6 3 (6.52%) Public Sector
7 2 (4.35%) Inclusion and Diversity
7 2 (4.35%) Retail
7 2 (4.35%) Telecoms
Miscellaneous
1 1 (2.17%) IoT
1 1 (2.17%) Legacy Systems
1 1 (2.17%) Operational Technology
Processes & Methodologies
1 46 (100.00%) Service Delivery
2 14 (30.43%) ITIL
3 13 (28.26%) Incident Response
4 10 (21.74%) Project Management
5 9 (19.57%) Incident Management
6 8 (17.39%) IT Strategy
6 8 (17.39%) Problem-Solving
6 8 (17.39%) Project Delivery
6 8 (17.39%) Technology Strategy
7 6 (13.04%) Customer Service
8 5 (10.87%) Contract Negotiation
8 5 (10.87%) ITSM
8 5 (10.87%) Stakeholder Management
9 3 (6.52%) Change Management
9 3 (6.52%) E-Commerce
10 2 (4.35%) B2B
10 2 (4.35%) CRM
10 2 (4.35%) ERP
10 2 (4.35%) PRINCE
10 2 (4.35%) Service Management
Qualifications
1 7 (15.22%) ITIL Certification
Quality Assurance & Compliance
1 8 (17.39%) Accessibility
1 8 (17.39%) SLA
2 1 (2.17%) Cyber Essentials
System Software
1 1 (2.17%) Virtual Machines
1 1 (2.17%) Virtual Servers
Vendors
1 4 (8.70%) ServiceNow
2 2 (4.35%) Dell
2 2 (4.35%) Microsoft
2 2 (4.35%) SAP