Technical Support Analyst Jobs in the Midlands

Technical Support Analyst
England > Midlands

The median Technical Support Analyst salary in the Midlands is £31,250 per year according to job vacancies posted during the 6 months to 28 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 308 311 326
Rank change year-on-year +3 +15 -28
Permanent jobs requiring a Technical Support Analyst 12 4 27
As % of all permanent jobs advertised in the Midlands 0.095% 0.045% 0.24%
As % of the Job Titles category 0.10% 0.050% 0.25%
Number of salaries quoted 6 3 24
10th Percentile £27,750 £32,982 -
25th Percentile £30,000 £36,551 £24,750
Median annual salary (50th Percentile) £31,250 £45,000 £31,000
Median % change year-on-year -30.56% +45.16% +4.20%
75th Percentile £37,500 £47,500 £37,500
90th Percentile £38,750 - £48,225
England median annual salary £31,500 £35,000 £32,500
% change year-on-year -10.00% +7.69% +15.04%

All Permanent IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 11,993 7,945 10,641
% of permanent jobs with a recognized job title 94.51% 89.60% 95.16%
Number of salaries quoted 8,815 4,539 7,084
10th Percentile £26,250 £28,500 £27,565
25th Percentile £33,932 £37,500 £37,000
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +10.50%
75th Percentile £60,489 £67,500 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £52,500 £60,800 £60,000
% change year-on-year -13.65% +1.33% +9.09%

Technical Support Analyst
Job Vacancy Trend in the Midlands

Job postings that featured Technical Support Analyst in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Technical Support Analyst in the Midlands

Technical Support Analyst
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Technical Support Analyst in the Midlands.

Salary trend for Technical Support Analyst in the Midlands

Technical Support Analyst
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the Midlands region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +16 10 £31,250 -30.56% 1
East Midlands - 2 - -
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 28 May 2024, Technical Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Technical Support Analyst in the job title.

1 7 (58.33%) Problem-Solving
2 6 (50.00%) Windows Server
2 6 (50.00%) HTML
2 6 (50.00%) Windows
3 5 (41.67%) Linux
3 5 (41.67%) Microsoft
4 3 (25.00%) Social Skills
4 3 (25.00%) UiPath
4 3 (25.00%) Power Automate
4 3 (25.00%) Windows Server 2019
4 3 (25.00%) REST
4 3 (25.00%) Microsoft 365
4 3 (25.00%) Cybersecurity
4 3 (25.00%) C#
4 3 (25.00%) Ticket Management
4 3 (25.00%) Windows 10
4 3 (25.00%) Web Development
4 3 (25.00%) Internet
4 3 (25.00%) Wi-Fi
4 3 (25.00%) Automotive
4 3 (25.00%) VMware
4 3 (25.00%) LAN
4 3 (25.00%) WAN
4 3 (25.00%) HTTP
4 3 (25.00%) PHP
4 3 (25.00%) SQL
4 3 (25.00%) .NET
4 3 (25.00%) MySQL
4 3 (25.00%) SQL Server
4 3 (25.00%) Microsoft Office

Technical Support Analyst Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (25.00%) Microsoft Office
Business Applications
1 2 (16.67%) Misys Midas
Cloud Services
1 3 (25.00%) Microsoft 365
1 3 (25.00%) Power Automate
Communications & Networking
1 3 (25.00%) HTTP
1 3 (25.00%) Internet
1 3 (25.00%) LAN
1 3 (25.00%) WAN
1 3 (25.00%) Wi-Fi
Database & Business Intelligence
1 3 (25.00%) MySQL
1 3 (25.00%) SQL Server
General
1 3 (25.00%) Automotive
1 3 (25.00%) Social Skills
2 2 (16.67%) Analytical Skills
2 2 (16.67%) Organisational Skills
2 2 (16.67%) Pharmaceutical
2 2 (16.67%) Retail
Libraries, Frameworks & Software Standards
1 6 (50.00%) HTML
2 3 (25.00%) .NET
2 3 (25.00%) REST
Operating Systems
1 6 (50.00%) Windows
1 6 (50.00%) Windows Server
2 5 (41.67%) Linux
3 3 (25.00%) Windows 10
3 3 (25.00%) Windows Server 2019
Processes & Methodologies
1 7 (58.33%) Problem-Solving
2 3 (25.00%) Cybersecurity
2 3 (25.00%) Ticket Management
2 3 (25.00%) Web Development
3 2 (16.67%) Customer Service
3 2 (16.67%) ERP
3 2 (16.67%) Software Testing
3 2 (16.67%) Time Management
Programming Languages
1 3 (25.00%) C#
1 3 (25.00%) PHP
1 3 (25.00%) SQL
Systems Management
1 2 (16.67%) Progress Chef
Vendors
1 5 (41.67%) Microsoft
2 3 (25.00%) UiPath
2 3 (25.00%) VMware