IT Support Jobs in Norfolk

IT Support
East of England > Norfolk

The median IT Support salary in Norfolk is £28,500 per year according to job vacancies posted during the 6 months to 19 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 23 37 22
Rank change year-on-year +14 -15 +5
Permanent jobs requiring an IT Support 58 6 9
As % of all permanent jobs advertised in Norfolk 7.51% 2.38% 4.46%
As % of the Job Titles category 8.06% 3.30% 6.16%
Number of salaries quoted 54 6 9
10th Percentile £24,500 £19,875 -
25th Percentile £26,313 £21,000 £16,000
Median annual salary (50th Percentile) £28,500 £23,500 £22,500
Median % change year-on-year +21.28% +4.44% -11.76%
75th Percentile £34,500 £28,438 £34,750
90th Percentile £47,500 £28,750 -
East of England median annual salary £27,500 £28,750 £27,000
% change year-on-year -4.35% +6.48% -11.09%

All Permanent IT Job Vacancies
Norfolk

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Norfolk. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Norfolk with a recognized job title 720 182 146
% of permanent jobs with a recognized job title 93.26% 72.22% 72.28%
Number of salaries quoted 497 93 82
10th Percentile £26,000 £24,000 £20,250
25th Percentile £29,000 £31,750 £28,250
Median annual salary (50th Percentile) £40,000 £41,000 £41,089
Median % change year-on-year -2.44% -0.22% -3.32%
75th Percentile £52,500 £55,000 £52,250
90th Percentile £60,000 £63,750 £62,500
East of England median annual salary £47,500 £55,000 £50,000
% change year-on-year -13.64% +10.00% -

IT Support
Job Vacancy Trend in Norfolk

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Norfolk.

Job vacancy trend for IT Support in Norfolk

IT Support
Salary Trend in Norfolk

3-month moving average salary quoted in jobs citing IT Support in Norfolk.

Salary trend for IT Support in Norfolk

IT Support
Salary Histogram in Norfolk

Salary distribution for jobs citing IT Support in Norfolk over the 6 months to 19 May 2024.

Salary histogram for IT Support in Norfolk

IT Support
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Norfolk region over the 6 months to 19 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Norwich +1 25 £27,000 +14.89% 4
King's Lynn - 14 £45,000 - 1
Wymondham - 11 £33,000 -
Thetford - 4 £27,500 -
Diss - 2 - -
IT Support
East of England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Norfolk

For the 6 months to 19 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Norfolk region featuring IT Support in the job title.

1 40 (68.97%) Microsoft 365
2 36 (62.07%) Windows
3 33 (56.90%) Microsoft
4 23 (39.66%) Social Skills
5 22 (37.93%) Microsoft Exchange
6 20 (34.48%) Customer Service
7 19 (32.76%) Linux
7 19 (32.76%) Active Directory
7 19 (32.76%) ITIL
8 18 (31.03%) Firewall
8 18 (31.03%) Windows Server
9 15 (25.86%) Azure
10 13 (22.41%) Self-Motivation
11 12 (20.69%) Problem-Solving
11 12 (20.69%) Hyper-V
11 12 (20.69%) VMware
11 12 (20.69%) DNS
12 11 (18.97%) Migration
12 11 (18.97%) Windows 7
12 11 (18.97%) Windows Server 2008
12 11 (18.97%) Exchange Server 2007
12 11 (18.97%) Windows Server 2016
12 11 (18.97%) Collaborative Working
12 11 (18.97%) Exchange Server 2010
12 11 (18.97%) Windows 8
12 11 (18.97%) Windows Server 2012
12 11 (18.97%) Exchange Server 2013
13 9 (15.52%) Entra ID
13 9 (15.52%) SharePoint
14 8 (13.79%) MySQL

IT Support Skill Set
Co-occurring Skills and Capabilities in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (37.93%) Microsoft Exchange
2 11 (18.97%) Exchange Server 2007
2 11 (18.97%) Exchange Server 2010
2 11 (18.97%) Exchange Server 2013
3 9 (15.52%) SharePoint
Applications
1 4 (6.90%) Microsoft Office
Cloud Services
1 40 (68.97%) Microsoft 365
2 15 (25.86%) Azure
3 9 (15.52%) Entra ID
4 1 (1.72%) Cloud Computing
Communications & Networking
1 18 (31.03%) Firewall
2 12 (20.69%) DNS
3 4 (6.90%) Network Security
3 4 (6.90%) VLAN
3 4 (6.90%) VoIP
4 2 (3.45%) Remote Desktop
4 2 (3.45%) VPN
5 1 (1.72%) DHCP
Database & Business Intelligence
1 8 (13.79%) MariaDB
1 8 (13.79%) MySQL
1 8 (13.79%) SQL Server
General
1 23 (39.66%) Social Skills
2 2 (3.45%) Agriculture
3 1 (1.72%) Manufacturing
3 1 (1.72%) Organisational Skills
3 1 (1.72%) Telecoms
Miscellaneous
1 13 (22.41%) Self-Motivation
2 1 (1.72%) Product Ownership
Operating Systems
1 36 (62.07%) Windows
2 19 (32.76%) Linux
3 18 (31.03%) Windows Server
4 11 (18.97%) Windows 7
4 11 (18.97%) Windows 8
4 11 (18.97%) Windows Server 2008
4 11 (18.97%) Windows Server 2012
4 11 (18.97%) Windows Server 2016
5 1 (1.72%) Android
5 1 (1.72%) Apple iOS
Processes & Methodologies
1 20 (34.48%) Customer Service
2 19 (32.76%) ITIL
3 12 (20.69%) Problem-Solving
4 11 (18.97%) Collaborative Working
4 11 (18.97%) Migration
5 8 (13.79%) Mentoring
5 8 (13.79%) Project Delivery
5 8 (13.79%) Project Planning
6 3 (5.17%) Line Management
6 3 (5.17%) Patch Management
7 2 (3.45%) Agile
7 2 (3.45%) Collaborative Culture
7 2 (3.45%) ERP
7 2 (3.45%) Service Management
7 2 (3.45%) Time Management
8 1 (1.72%) Project Management
8 1 (1.72%) Service Delivery
8 1 (1.72%) SIAM
Qualifications
1 8 (13.79%) CompTIA Security+
1 8 (13.79%) Network+ Certification
2 6 (10.34%) Degree
3 4 (6.90%) A+ Certification
3 4 (6.90%) ITIL Certification
Quality Assurance & Compliance
1 3 (5.17%) SLA
2 1 (1.72%) ISO/IEC 20000
2 1 (1.72%) ISO/IEC 27001
System Software
1 19 (32.76%) Active Directory
2 12 (20.69%) Hyper-V
3 7 (12.07%) VMware Infrastructure
Systems Management
1 8 (13.79%) Microsoft Intune
Vendors
1 33 (56.90%) Microsoft
2 12 (20.69%) VMware
3 8 (13.79%) Sophos
4 6 (10.34%) WatchGuard