Incident Management Jobs in the North East

Incident Management
England > North East

The table below provides summary statistics for permanent job vacancies advertised in the North East requiring Incident Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Incident Management over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 71 85 48
Rank change year-on-year +14 -37 +47
Permanent jobs citing Incident Management 54 22 73
As % of all permanent jobs advertised in the North East 2.49% 1.85% 4.62%
As % of the Processes & Methodologies category 2.99% 1.90% 5.20%
Number of salaries quoted 53 10 64
10th Percentile - £31,536 £19,313
25th Percentile £31,250 £35,250 £20,500
Median annual salary (50th Percentile) £32,500 £40,000 £30,000
Median % change year-on-year -18.75% +33.33% -1.64%
75th Percentile £38,750 £46,563 £40,000
90th Percentile £47,500 £52,100 £43,750
England median annual salary £52,084 £54,882 £47,500
% change year-on-year -5.10% +15.54% -9.52%

All Process and Methodology Skills
North East

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the North East.

Permanent vacancies with a requirement for process or methodology skills 1,805 1,155 1,403
As % of all permanent jobs advertised in the North East 83.18% 97.06% 88.74%
Number of salaries quoted 1,419 583 980
10th Percentile £26,250 £30,500 £25,750
25th Percentile £35,500 £37,500 £33,250
Median annual salary (50th Percentile) £47,500 £50,000 £43,250
Median % change year-on-year -5.00% +15.61% -3.89%
75th Percentile £62,500 £61,250 £58,875
90th Percentile £75,000 £72,500 £81,375
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Incident Management
Job Vacancy Trend in the North East

Job postings citing Incident Management as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for Incident Management in the North East

Incident Management
Salary Trend in the North East

3-month moving average salary quoted in jobs citing Incident Management in the North East.

Salary trend for Incident Management in the North East

Incident Management
Salary Histogram in the North East

Salary distribution for jobs citing Incident Management in the North East over the 6 months to 12 June 2024.

Salary histogram for Incident Management in the North East

Incident Management
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the North East region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear +24 52 £32,500 -7.14% 3
Durham -10 1 - -
Incident Management
England

Incident Management
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.41%) SharePoint
2 3 (5.56%) Microsoft Exchange
3 2 (3.70%) Confluence
Applications
1 2 (3.70%) Microsoft Office
2 1 (1.85%) Microsoft Excel
Cloud Services
1 32 (59.26%) Azure
2 6 (11.11%) Microsoft 365
3 5 (9.26%) AWS
4 2 (3.70%) Amazon EC2
4 2 (3.70%) AWS CloudFormation
4 2 (3.70%) Slack
4 2 (3.70%) Virtual Private Cloud
5 1 (1.85%) Mimecast
5 1 (1.85%) Power Platform
Communications & Networking
1 23 (42.59%) SAN
2 5 (9.26%) Network Security
3 3 (5.56%) Firewall
4 2 (3.70%) HTTPS
4 2 (3.70%) SSL
5 1 (1.85%) LAN
5 1 (1.85%) WAN
Database & Business Intelligence
1 17 (31.48%) SQL Server
2 9 (16.67%) Amazon RDS
3 1 (1.85%) Power BI
3 1 (1.85%) Relational Database
Development Applications
1 2 (3.70%) Git
1 2 (3.70%) GitLab
1 2 (3.70%) JIRA
General
1 32 (59.26%) Social Skills
2 17 (31.48%) Organisational Skills
3 11 (20.37%) Analytical Skills
4 5 (9.26%) Public Sector
5 3 (5.56%) Inclusion and Diversity
6 2 (3.70%) Law
6 2 (3.70%) Manufacturing
7 1 (1.85%) Finance
7 1 (1.85%) Retail
Job Titles
1 24 (44.44%) IT Support
2 23 (42.59%) IT Engineer
2 23 (42.59%) IT Support Engineer
2 23 (42.59%) Support Engineer
3 19 (35.19%) 2nd/3rd Line Support
3 19 (35.19%) 2nd/3rd Line Support Engineer
3 19 (35.19%) 3rd Line Engineer
3 19 (35.19%) 3rd Line Support
3 19 (35.19%) 3rd Line Support Engineer
4 9 (16.67%) 2nd Line Support
4 9 (16.67%) Lead
4 9 (16.67%) Team Leader
5 8 (14.81%) 2nd Line Engineer
5 8 (14.81%) 2nd Line Support Engineer
6 6 (11.11%) Service Manager
7 5 (9.26%) Incident and Problem Manager
7 5 (9.26%) Incident Manager
7 5 (9.26%) Problem Manager
8 3 (5.56%) Senior
8 3 (5.56%) Service Desk Team Leader
Miscellaneous
1 23 (42.59%) Driving Licence
1 23 (42.59%) Enterprise Storage
2 3 (5.56%) Data Centre
3 2 (3.70%) iPhone
3 2 (3.70%) Robotics
3 2 (3.70%) Security Operations Centre
3 2 (3.70%) Self-Motivation
4 1 (1.85%) Analytical Mindset
4 1 (1.85%) Management Information System
4 1 (1.85%) Renewable Energy
4 1 (1.85%) Security Posture
Operating Systems
1 14 (25.93%) Windows
2 8 (14.81%) Windows Server
3 4 (7.41%) Linux
4 3 (5.56%) Windows 10
5 2 (3.70%) Amazon Linux
5 2 (3.70%) Windows Server 2008
6 1 (1.85%) Unix
Processes & Methodologies
1 48 (88.89%) ITIL
2 17 (31.48%) Desktop Virtualisation
2 17 (31.48%) Service Management
3 16 (29.63%) Customer Service
4 13 (24.07%) Problem Management
5 12 (22.22%) Problem-Solving
5 12 (22.22%) Root Cause Analysis
6 9 (16.67%) Change Management
6 9 (16.67%) Continuous Improvement
7 8 (14.81%) Major Incident Management
8 7 (12.96%) Coaching
9 6 (11.11%) Configuration Management
9 6 (11.11%) Facilities Management
9 6 (11.11%) Performance Improvement
9 6 (11.11%) Roadmaps
9 6 (11.11%) Statistics
10 5 (9.26%) CRM
10 5 (9.26%) Escalation Management
10 5 (9.26%) Mentoring
10 5 (9.26%) Project Management
Programming Languages
1 7 (12.96%) SQL
2 2 (3.70%) Bash
Qualifications
1 23 (42.59%) Microsoft Certification
2 17 (31.48%) Azure Certification
3 3 (5.56%) Degree
4 2 (3.70%) ITIL Certification
5 1 (1.85%) BC Cleared
5 1 (1.85%) DBS Check
5 1 (1.85%) Security Cleared
Quality Assurance & Compliance
1 13 (24.07%) SLA
System Software
1 26 (48.15%) Active Directory
2 15 (27.78%) Hyper-V
3 7 (12.96%) VMware Infrastructure
4 1 (1.85%) Virtual Desktop
4 1 (1.85%) Virtual Servers
Systems Management
1 2 (3.70%) Terraform
2 1 (1.85%) Microsoft Intune
Vendors
1 33 (61.11%) Microsoft
2 7 (12.96%) VMware
3 5 (9.26%) Cisco
4 4 (7.41%) ServiceNow
5 3 (5.56%) BMC
5 3 (5.56%) Dynatrace
6 2 (3.70%) Nexthink
7 1 (1.85%) Citrix
7 1 (1.85%) EMC