IT Support Analyst Jobs in the North of England

IT Support Analyst
England > North of England

The median IT Support Analyst salary in the North of England is £28,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 343 372 368
Rank change year-on-year +29 -4 -41
Permanent jobs requiring an IT Support Analyst 69 51 101
As % of all permanent jobs advertised in the North of England 0.34% 0.32% 0.53%
As % of the Job Titles category 0.36% 0.36% 0.55%
Number of salaries quoted 52 49 95
10th Percentile £23,500 £20,750 £21,250
25th Percentile £24,938 £22,500 £23,250
Median annual salary (50th Percentile) £28,000 £27,500 £26,000
Median % change year-on-year +1.82% +5.77% -5.45%
75th Percentile £31,750 £30,250 £29,750
90th Percentile £35,000 £34,300 £37,300
England median annual salary £31,500 £31,000 £29,000
% change year-on-year +1.61% +6.90% -

All Permanent IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 19,059 14,033 18,223
% of permanent jobs with a recognized job title 94.93% 89.31% 96.30%
Number of salaries quoted 14,336 7,943 10,955
10th Percentile £27,000 £30,500 £27,750
25th Percentile £36,250 £40,000 £37,500
Median annual salary (50th Percentile) £50,000 £54,000 £50,000
Median % change year-on-year -7.41% +8.00% +5.26%
75th Percentile £65,000 £69,649 £65,000
90th Percentile £77,500 £81,250 £80,000
England median annual salary £52,500 £60,713 £60,000
% change year-on-year -13.53% +1.19% +9.09%

IT Support Analyst
Job Vacancy Trend in the North of England

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for IT Support Analyst in the North of England

IT Support Analyst
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing IT Support Analyst in the North of England.

Salary trend for IT Support Analyst in the North of England

IT Support Analyst
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support Analyst in the North of England over the 6 months to 12 June 2024.

Salary histogram for IT Support Analyst in the North of England

IT Support Analyst
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the North of England region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +85 35 £30,000 +3.45% 1
North West -25 31 £28,000 +9.80% 6
North East -16 3 - - 1
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 12 June 2024, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support Analyst in the job title.

1 43 (62.32%) Microsoft
2 36 (52.17%) Active Directory
3 29 (42.03%) ITIL
3 29 (42.03%) Microsoft 365
4 28 (40.58%) Windows
5 27 (39.13%) Microsoft Office
6 23 (33.33%) Customer Service
7 22 (31.88%) Social Skills
7 22 (31.88%) SCCM
8 17 (24.64%) Azure
9 16 (23.19%) Service Management
10 15 (21.74%) Change Management
10 15 (21.74%) SLA
10 15 (21.74%) Windows 10
11 13 (18.84%) Android
11 13 (18.84%) Apple iOS
12 12 (17.39%) Continuous Improvement
12 12 (17.39%) Windows Server
12 12 (17.39%) TCP/IP
12 12 (17.39%) LAN
12 12 (17.39%) WAN
13 11 (15.94%) DHCP
13 11 (15.94%) WLAN
13 11 (15.94%) DNS
13 11 (15.94%) Service Delivery
13 11 (15.94%) Asset Management
14 10 (14.49%) Agile
14 10 (14.49%) Thin Client
14 10 (14.49%) Microsoft Exchange
14 10 (14.49%) VoIP

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (14.49%) Microsoft Exchange
2 7 (10.14%) SharePoint
Applications
1 27 (39.13%) Microsoft Office
2 1 (1.45%) Microsoft Excel
Cloud Services
1 29 (42.03%) Microsoft 365
2 17 (24.64%) Azure
3 7 (10.14%) Entra ID
4 1 (1.45%) Google Workspace
Communications & Networking
1 12 (17.39%) LAN
1 12 (17.39%) TCP/IP
1 12 (17.39%) WAN
2 11 (15.94%) DHCP
2 11 (15.94%) DNS
2 11 (15.94%) WLAN
3 10 (14.49%) VoIP
4 4 (5.80%) VPN
5 2 (2.90%) Firewall
5 2 (2.90%) Network Security
5 2 (2.90%) Remote Desktop
General
1 22 (31.88%) Social Skills
2 4 (5.80%) Agriculture
2 4 (5.80%) Manufacturing
3 3 (4.35%) Analytical Skills
3 3 (4.35%) Law
3 3 (4.35%) Legal
4 2 (2.90%) Retail
5 1 (1.45%) Automotive
5 1 (1.45%) Banking
5 1 (1.45%) Finance
5 1 (1.45%) Pharmaceutical
Miscellaneous
1 10 (14.49%) Fat Client
1 10 (14.49%) Thin Client
2 5 (7.25%) Driving Licence
2 5 (7.25%) Self-Motivation
3 1 (1.45%) e-Learning
3 1 (1.45%) EPoS
3 1 (1.45%) NHS
3 1 (1.45%) Onboarding
Operating Systems
1 28 (40.58%) Windows
2 15 (21.74%) Windows 10
3 13 (18.84%) Android
3 13 (18.84%) Apple iOS
4 12 (17.39%) Windows Server
5 8 (11.59%) Windows 7
6 2 (2.90%) Linux
Processes & Methodologies
1 29 (42.03%) ITIL
2 23 (33.33%) Customer Service
3 16 (23.19%) Service Management
4 15 (21.74%) Change Management
5 12 (17.39%) Continuous Improvement
6 11 (15.94%) Asset Management
6 11 (15.94%) Service Delivery
7 10 (14.49%) Agile
7 10 (14.49%) Project Planning
8 9 (13.04%) Service Desk Management
9 8 (11.59%) ITSM
9 8 (11.59%) Problem-Solving
10 6 (8.70%) CRM
10 6 (8.70%) Information Security
11 5 (7.25%) Coaching
11 5 (7.25%) Statistics
11 5 (7.25%) Vulnerability Management
12 4 (5.80%) Problem Management
13 3 (4.35%) Computer Science
14 2 (2.90%) Incident Management
Programming Languages
1 2 (2.90%) SQL
2 1 (1.45%) PowerShell
Qualifications
1 3 (4.35%) Degree
2 2 (2.90%) A+ Certification
2 2 (2.90%) MCP
2 2 (2.90%) Microsoft Certification
3 1 (1.45%) DBS Check
Quality Assurance & Compliance
1 15 (21.74%) SLA
2 5 (7.25%) Cyber Essentials
System Software
1 36 (52.17%) Active Directory
2 7 (10.14%) VMware Infrastructure
Systems Management
1 22 (31.88%) SCCM
2 6 (8.70%) Microsoft Intune
3 5 (7.25%) Systems Management Server (SMS)
Vendors
1 43 (62.32%) Microsoft
2 9 (13.04%) Citrix
3 7 (10.14%) VMware
4 5 (7.25%) Rapid7
5 4 (5.80%) SAP
5 4 (5.80%) SolarWinds
6 1 (1.45%) Cisco
6 1 (1.45%) Google
6 1 (1.45%) Meraki