Service Management Jobs in the North of England

Service Management
England > North of England

The following table provides summary statistics for permanent job vacancies advertised in the North of England with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 8 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
8 Jun 2024
Same period 2023 Same period 2022
Rank 113 105 133
Rank change year-on-year -8 +28 +35
Permanent jobs citing Service Management 416 531 507
As % of all permanent jobs advertised in the North of England 2.12% 3.35% 2.70%
As % of the Processes & Methodologies category 2.64% 3.46% 2.86%
Number of salaries quoted 293 248 386
10th Percentile £25,500 £25,004 £23,625
25th Percentile £35,920 £31,250 £30,363
Median annual salary (50th Percentile) £44,274 £47,500 £45,000
Median % change year-on-year -6.79% +5.56% -
75th Percentile £62,500 £62,833 £58,750
90th Percentile £67,968 £73,750 £68,750
England median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% -

All Process and Methodology Skills
North of England

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North of England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 15,767 15,361 17,715
As % of all permanent jobs advertised in the North of England 80.40% 96.77% 94.19%
Number of salaries quoted 11,705 7,790 10,781
10th Percentile £27,500 £31,250 £29,000
25th Percentile £37,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £50,173
Median % change year-on-year -9.09% +9.62% +5.63%
75th Percentile £65,000 £70,000 £66,250
90th Percentile £79,000 £81,250 £80,250
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Management
Job Vacancy Trend in the North of England

Job postings citing Service Management as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Service Management in the North of England

Service Management
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Service Management in the North of England.

Salary trend for Service Management in the North of England

Service Management
Salary Histogram in the North of England

Salary distribution for jobs citing Service Management in the North of England over the 6 months to 8 June 2024.

Salary histogram for Service Management in the North of England

Service Management
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North of England region over the 6 months to 8 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +12 214 £45,000 -6.99% 36
Yorkshire -2 143 £42,500 -15.00% 21
North East -16 59 £42,453 +18.75% 10
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (3.37%) Microsoft Exchange
2 10 (2.40%) SharePoint
3 6 (1.44%) Confluence
3 6 (1.44%) SAS
4 2 (0.48%) IIS
5 1 (0.24%) Moodle
Applications
1 33 (7.93%) Microsoft Office
2 12 (2.88%) Microsoft Excel
3 5 (1.20%) MS Visio
4 4 (0.96%) Microsoft PowerPoint
5 3 (0.72%) Chatbot
6 1 (0.24%) Microsoft Project
Business Applications
1 11 (2.64%) Remedy ITSM
2 7 (1.68%) NEC Housing
3 2 (0.48%) NetSuite
4 1 (0.24%) Dynamics GP
Cloud Services
1 75 (18.03%) Microsoft 365
2 74 (17.79%) Azure
3 43 (10.34%) AWS
4 27 (6.49%) Entra ID
5 8 (1.92%) Google Workspace
6 7 (1.68%) Power Platform
7 6 (1.44%) Amazon CloudWatch
7 6 (1.44%) Azure DevOps
8 5 (1.20%) Cloud Computing
8 5 (1.20%) SaaS
9 4 (0.96%) Amazon GuardDuty
9 4 (0.96%) AWS CloudTrail
9 4 (0.96%) Dynamics 365
9 4 (0.96%) PowerApps
10 3 (0.72%) Amazon EC2
10 3 (0.72%) GCP
10 3 (0.72%) IaaS
10 3 (0.72%) OpenShift
10 3 (0.72%) PaaS
10 3 (0.72%) Slack
Communications & Networking
1 30 (7.21%) WAN
2 27 (6.49%) LAN
3 21 (5.05%) Firewall
4 18 (4.33%) WLAN
5 16 (3.85%) VPN
6 15 (3.61%) TCP/IP
7 14 (3.37%) DHCP
7 14 (3.37%) DNS
8 8 (1.92%) Wireless
9 7 (1.68%) Wi-Fi
10 6 (1.44%) Internet
10 6 (1.44%) Network Security
10 6 (1.44%) SSL
11 4 (0.96%) Software-Defined Networking
12 3 (0.72%) HTTPS
12 3 (0.72%) VoIP
13 2 (0.48%) Intrusion Detection
14 1 (0.24%) Skype
Database & Business Intelligence
1 12 (2.88%) MySQL
2 5 (1.20%) SQL Server
3 2 (0.48%) Data Hub
3 2 (0.48%) Power BI
3 2 (0.48%) Relational Database
4 1 (0.24%) Azure SQL Database
4 1 (0.24%) BusinessObjects
4 1 (0.24%) Data Mining
4 1 (0.24%) MariaDB
4 1 (0.24%) Oracle Database
4 1 (0.24%) SQL Server Integration Services
Development Applications
1 34 (8.17%) GitLab
2 21 (5.05%) Artifactory
3 11 (2.64%) JIRA
4 4 (0.96%) Git
5 3 (0.72%) IBM UrbanCode
6 2 (0.48%) Octopus Deploy
6 2 (0.48%) TeamCity
General
1 160 (38.46%) Social Skills
2 112 (26.92%) Finance
3 97 (23.32%) Public Sector
4 52 (12.50%) Analytical Skills
5 47 (11.30%) Presentation Skills
6 34 (8.17%) Inclusion and Diversity
6 34 (8.17%) Local Government
7 32 (7.69%) Billing
8 24 (5.77%) Law
9 15 (3.61%) Legal
10 13 (3.13%) Influencing Skills
10 13 (3.13%) Retail
11 11 (2.64%) Police
12 7 (1.68%) Manufacturing
13 6 (1.44%) Organisational Skills
14 5 (1.20%) Telecoms
15 4 (0.96%) Agriculture
15 4 (0.96%) Military
16 3 (0.72%) Banking
17 2 (0.48%) Games
Job Titles
1 66 (15.87%) Service Manager
2 58 (13.94%) Analyst
3 52 (12.50%) Senior
4 50 (12.02%) Infrastructure Engineer
5 46 (11.06%) IT Manager
6 43 (10.34%) Lead
7 35 (8.41%) IT Support
8 31 (7.45%) IT Services Manager
9 28 (6.73%) Audit Manager
9 28 (6.73%) IT Analyst
10 27 (6.49%) Cloud Engineer
11 26 (6.25%) Architect
12 24 (5.77%) Senior Infrastructure Engineer
13 23 (5.53%) Support Analyst
13 23 (5.53%) Team Leader
14 22 (5.29%) Senior Manager
15 21 (5.05%) Cloud Infrastructure Engineer
15 21 (5.05%) Senior Cloud Engineer
16 20 (4.81%) Senior Service Manager
16 20 (4.81%) Service Analyst
Libraries, Frameworks & Software Standards
1 12 (2.88%) Web Services
2 10 (2.40%) AngularJS
3 9 (2.16%) CSS
3 9 (2.16%) HTML
3 9 (2.16%) Twitter Bootstrap
4 7 (1.68%) XML
5 6 (1.44%) Ajax
6 4 (0.96%) LDAP
7 3 (0.72%) .NET
7 3 (0.72%) CSS3
7 3 (0.72%) HTML5
7 3 (0.72%) SOAP
8 2 (0.48%) .NET Framework
8 2 (0.48%) RabbitMQ
9 1 (0.24%) AWS CDK
9 1 (0.24%) JSON
9 1 (0.24%) Middleware
9 1 (0.24%) React
9 1 (0.24%) RESTful
Miscellaneous
1 27 (6.49%) Housing Association
1 27 (6.49%) NHS
2 24 (5.77%) Public Cloud
3 21 (5.05%) Hybrid Cloud
4 18 (4.33%) Management Information System
5 14 (3.37%) Self-Motivation
6 12 (2.88%) Data Centre
7 11 (2.64%) CMDB
8 10 (2.40%) PMI
8 10 (2.40%) Private Cloud
9 7 (1.68%) Product Ownership
10 6 (1.44%) IoT
10 6 (1.44%) Legacy Systems
10 6 (1.44%) Operational Technology
11 5 (1.20%) Cloud Native
12 4 (0.96%) Enterprise Software
13 3 (0.72%) Life Science
13 3 (0.72%) Mainframe
13 3 (0.72%) Robotics
14 2 (0.48%) Thin Client
Operating Systems
1 81 (19.47%) Windows
2 37 (8.89%) Linux
3 26 (6.25%) Windows 10
4 22 (5.29%) Windows Server
5 20 (4.81%) Android
5 20 (4.81%) Apple iOS
6 7 (1.68%) Windows 7
7 3 (0.72%) Amazon Linux
7 3 (0.72%) Mac OS
7 3 (0.72%) Windows Server 2008
7 3 (0.72%) Windows Server 2012
8 2 (0.48%) Unix
9 1 (0.24%) Windows Server 2019
Processes & Methodologies
1 238 (57.21%) ITIL
2 169 (40.63%) ITSM
3 116 (27.88%) Coaching
4 101 (24.28%) Service Delivery
5 97 (23.32%) Mentoring
6 94 (22.60%) Problem-Solving
7 86 (20.67%) Customer Service
8 81 (19.47%) Change Management
9 67 (16.11%) Continuous Improvement
10 60 (14.42%) Infrastructure Engineering
11 59 (14.18%) Problem Management
12 52 (12.50%) Incident Management
13 49 (11.78%) Infrastructure as Code
14 46 (11.06%) Stakeholder Management
15 40 (9.62%) Business Development
16 36 (8.65%) People Management
17 34 (8.17%) Migration
18 33 (7.93%) Cybersecurity
18 33 (7.93%) DevOps
19 31 (7.45%) Service Design
Programming Languages
1 27 (6.49%) SQL
2 9 (2.16%) Bash
2 9 (2.16%) PowerShell
2 9 (2.16%) Swift
3 8 (1.92%) JavaScript
4 5 (1.20%) Python
5 4 (0.96%) Java
6 3 (0.72%) C#
6 3 (0.72%) Groovy
7 1 (0.24%) C++
Qualifications
1 35 (8.41%) Security Cleared
2 33 (7.93%) Degree
3 28 (6.73%) ACCA
4 22 (5.29%) SC Cleared
5 15 (3.61%) Microsoft Certification
6 12 (2.88%) PMI Certification
7 11 (2.64%) ITIL Certification
8 6 (1.44%) ITIL Foundation Certificate
9 5 (1.20%) DBS Check
10 4 (0.96%) AWS Certification
10 4 (0.96%) CCNA
10 4 (0.96%) Cisco Certification
10 4 (0.96%) HNC
10 4 (0.96%) HND
10 4 (0.96%) PMP
11 3 (0.72%) A+ Certification
11 3 (0.72%) Azure Certification
11 3 (0.72%) CompTIA Security+
11 3 (0.72%) Computer Science Degree
12 2 (0.48%) Master's Degree
Quality Assurance & Compliance
1 51 (12.26%) SLA
2 28 (6.73%) GAAP
3 27 (6.49%) IFRS
4 22 (5.29%) ISO/IEC 27001
5 14 (3.37%) Cyber Essentials
6 13 (3.13%) NIST
7 9 (2.16%) COBIT
8 8 (1.92%) Accessibility
8 8 (1.92%) GDPR
8 8 (1.92%) QA
9 4 (0.96%) ISO 14001
9 4 (0.96%) ISO 22301
9 4 (0.96%) ISO 9001
9 4 (0.96%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 4 (0.96%) PCI DSS
10 1 (0.24%) Data Quality
10 1 (0.24%) ISO/IEC 20000
10 1 (0.24%) PMO
System Software
1 70 (16.83%) Active Directory
2 9 (2.16%) VMware Infrastructure
3 7 (1.68%) IAG
4 2 (0.48%) Terminal Services
4 2 (0.48%) VMware ESXi
5 1 (0.24%) Docker
Systems Management
1 41 (9.86%) Terraform
2 24 (5.77%) Ansible
3 19 (4.57%) SCCM
4 14 (3.37%) Microsoft Intune
5 9 (2.16%) OpenView
6 5 (1.20%) Systems Management Server (SMS)
7 4 (0.96%) Autotask
7 4 (0.96%) Single Sign-On
8 3 (0.72%) Progress Chef
9 2 (0.48%) CSIRT
9 2 (0.48%) Grafana
10 1 (0.24%) FortiGate
10 1 (0.24%) Jamf Pro
10 1 (0.24%) Kubernetes
10 1 (0.24%) yum
Vendors
1 109 (26.20%) Microsoft
2 53 (12.74%) ServiceNow
3 28 (6.73%) CA
4 18 (4.33%) Citrix
5 17 (4.09%) VMware
6 16 (3.85%) BMC
7 11 (2.64%) HP
7 11 (2.64%) Remedy
8 8 (1.92%) Google
9 7 (1.68%) NEC
10 5 (1.20%) Cisco
10 5 (1.20%) Dynatrace
10 5 (1.20%) Rapid7
11 4 (0.96%) Adobe
11 4 (0.96%) Computacenter
11 4 (0.96%) Datto
11 4 (0.96%) SAP
11 4 (0.96%) SolarWinds
12 3 (0.72%) IBM
13 2 (0.48%) Sage