Service Manager Jobs in the North of England

Services Manager
England > North of England

The median Services Manager salary in the North of England is £47,500 per year according to job vacancies posted during the 6 months to 18 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 208 316 287
Rank change year-on-year +108 -29 -6
Permanent jobs requiring a Service Manager 190 122 178
As % of all permanent jobs advertised in the North of England 1.07% 0.72% 0.98%
As % of the Job Titles category 1.13% 0.81% 1.02%
Number of salaries quoted 142 92 162
10th Percentile £37,500 £36,825 £36,400
25th Percentile £40,988 £40,000 £45,000
Median annual salary (50th Percentile) £47,500 £49,500 £50,173
Median % change year-on-year -4.04% -1.34% +0.35%
75th Percentile £57,500 £70,000 £58,750
90th Percentile £62,500 £75,000 £68,625
England median annual salary £54,325 £60,000 £55,000
% change year-on-year -9.46% +9.09% +4.76%

All Permanent IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 16,797 15,084 17,407
% of permanent jobs with a recognized job title 94.97% 89.54% 96.18%
Number of salaries quoted 12,988 8,071 10,891
10th Percentile £27,250 £30,500 £28,000
25th Percentile £36,250 £39,544 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £65,000 £69,000 £65,000
90th Percentile £78,750 £81,250 £80,000
England median annual salary £53,000 £60,800 £60,000
% change year-on-year -12.83% +1.33% +9.09%

Service Manager
Job Vacancy Trend in the North of England

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Service Manager in the North of England

Service Manager
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Service Manager in the North of England.

Salary trend for Service Manager in the North of England

Service Manager
Salary Histogram in the North of England

Salary distribution for jobs citing Service Manager in the North of England over the 6 months to 18 May 2024.

Salary histogram for Service Manager in the North of England

Service Manager
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the North of England region over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +110 93 £50,000 -10.71% 9
North West +28 75 £47,500 - 18
North East +11 22 £45,000 -17.43% 2
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 18 May 2024, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring Service Manager in the job title.

1 111 (58.42%) ITIL
2 79 (41.58%) Service Delivery
3 77 (40.53%) Social Skills
4 70 (36.84%) Service Management
5 40 (21.05%) ITSM
6 38 (20.00%) Microsoft
6 38 (20.00%) Mentoring
7 35 (18.42%) SLA
8 34 (17.89%) Azure
8 34 (17.89%) Customer Service
9 33 (17.37%) Microsoft 365
10 31 (16.32%) People Management
11 30 (15.79%) Line Management
11 30 (15.79%) Cybersecurity
12 29 (15.26%) Coaching
13 28 (14.74%) Problem Management
14 26 (13.68%) Finance
14 26 (13.68%) Continuous Improvement
15 23 (12.11%) ISO/IEC 27001
15 23 (12.11%) Change Management
16 22 (11.58%) ServiceNow
16 22 (11.58%) Cyber Essentials
17 21 (11.05%) Analytical Skills
17 21 (11.05%) Degree
17 21 (11.05%) Project Management
17 21 (11.05%) Cisco
18 20 (10.53%) Microsoft Intune
18 20 (10.53%) Problem-Solving
19 19 (10.00%) Infrastructure Engineering
20 18 (9.47%) Computer Science

Service Manager Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (4.21%) SharePoint
2 4 (2.11%) Microsoft Exchange
3 1 (0.53%) Confluence
Applications
1 4 (2.11%) Microsoft Excel
1 4 (2.11%) Microsoft Office
1 4 (2.11%) Microsoft PowerPoint
Business Applications
1 1 (0.53%) SAP ERP
1 1 (0.53%) SAP HR
Cloud Services
1 34 (17.89%) Azure
2 33 (17.37%) Microsoft 365
3 15 (7.89%) Cloud Computing
4 10 (5.26%) Entra ID
5 5 (2.63%) SaaS
6 2 (1.05%) Azure Cosmos DB
6 2 (1.05%) Dynamics 365
7 1 (0.53%) AWS
7 1 (0.53%) IaaS
7 1 (0.53%) OneDrive
7 1 (0.53%) PaaS
Communications & Networking
1 4 (2.11%) DHCP
1 4 (2.11%) DNS
1 4 (2.11%) Internet
1 4 (2.11%) WAN
2 3 (1.58%) Firewall
3 2 (1.05%) VoIP
3 2 (1.05%) Wireless
4 1 (0.53%) LAN
4 1 (0.53%) SD-WAN
4 1 (0.53%) VPN
Database & Business Intelligence
1 2 (1.05%) SQL Server
Development Applications
1 2 (1.05%) JIRA
General
1 77 (40.53%) Social Skills
2 26 (13.68%) Finance
3 21 (11.05%) Analytical Skills
4 13 (6.84%) Presentation Skills
5 12 (6.32%) Influencing Skills
6 8 (4.21%) Public Sector
7 6 (3.16%) Billing
7 6 (3.16%) Front Office
7 6 (3.16%) Organisational Skills
8 5 (2.63%) Manufacturing
8 5 (2.63%) Retail
9 4 (2.11%) Inclusion and Diversity
9 4 (2.11%) Law
9 4 (2.11%) Military
10 3 (1.58%) Telecoms
11 1 (0.53%) Banking
11 1 (0.53%) Tech for Good
Libraries, Frameworks & Software Standards
1 15 (7.89%) EDI
Miscellaneous
1 15 (7.89%) Driving Licence
2 12 (6.32%) Self-Motivation
3 5 (2.63%) Management Information System
4 4 (2.11%) Cloud Native
4 4 (2.11%) Team-Oriented Environment
5 3 (1.58%) Greenfield Project
6 2 (1.05%) Data Centre
6 2 (1.05%) Onboarding
7 1 (0.53%) PMI
Operating Systems
1 12 (6.32%) Windows
2 4 (2.11%) Android
3 3 (1.58%) Linux
3 3 (1.58%) Mac OS
3 3 (1.58%) Windows Server
4 2 (1.05%) Windows Server 2008
Processes & Methodologies
1 111 (58.42%) ITIL
2 79 (41.58%) Service Delivery
3 70 (36.84%) Service Management
4 40 (21.05%) ITSM
5 38 (20.00%) Mentoring
6 34 (17.89%) Customer Service
7 31 (16.32%) People Management
8 30 (15.79%) Cybersecurity
8 30 (15.79%) Line Management
9 29 (15.26%) Coaching
10 28 (14.74%) Problem Management
11 26 (13.68%) Continuous Improvement
12 23 (12.11%) Change Management
13 21 (11.05%) Project Management
14 20 (10.53%) Problem-Solving
15 19 (10.00%) Infrastructure Engineering
16 18 (9.47%) Computer Science
17 17 (8.95%) Decision-Making
17 17 (8.95%) ERP
17 17 (8.95%) Incident Management
Programming Languages
1 4 (2.11%) PowerShell
Qualifications
1 21 (11.05%) Degree
2 17 (8.95%) Computer Science Degree
3 15 (7.89%) Azure Certification
3 15 (7.89%) CCNA
3 15 (7.89%) CCNP
3 15 (7.89%) Cisco Certification
4 11 (5.79%) ITIL Certification
5 9 (4.74%) Security Cleared
6 2 (1.05%) BC Cleared
6 2 (1.05%) SC Cleared
7 1 (0.53%) Master's Degree
7 1 (0.53%) Microsoft Certification
7 1 (0.53%) PMI Certification
Quality Assurance & Compliance
1 35 (18.42%) SLA
2 23 (12.11%) ISO/IEC 27001
3 22 (11.58%) Cyber Essentials
4 4 (2.11%) QA
5 2 (1.05%) GDPR
5 2 (1.05%) NIST
6 1 (0.53%) Accessibility
6 1 (0.53%) ISO 22301
System Software
1 13 (6.84%) Active Directory
2 7 (3.68%) IAG
3 1 (0.53%) VMware Infrastructure
Systems Management
1 20 (10.53%) Microsoft Intune
2 2 (1.05%) Terraform
Vendors
1 38 (20.00%) Microsoft
2 22 (11.58%) ServiceNow
3 21 (11.05%) Cisco
4 15 (7.89%) Fortinet
4 15 (7.89%) Salesforce
5 4 (2.11%) Apple
5 4 (2.11%) Computacenter
6 2 (1.05%) Dell
6 2 (1.05%) Remedy
7 1 (0.53%) Progress
7 1 (0.53%) SAP
7 1 (0.53%) VMware