1st Line Support Jobs in North Wales

First Line Support
Wales > North Wales

The median First Line Support salary in North Wales is £22,000 per year, according to job vacancies posted during the 6 months leading to 10 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
10 Jun 2024
Same period 2023 Same period 2022
Rank 38 - 32
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Support 5 0 1
As % of all permanent jobs advertised in North Wales 1.55% - 0.63%
As % of the Job Titles category 1.59% - 0.85%
Number of salaries quoted 5 0 1
10th Percentile £20,850 - -
25th Percentile £21,000 - £20,250
Median annual salary (50th Percentile) £22,000 - £21,500
75th Percentile £23,000 - £22,750
90th Percentile - - -
Wales median annual salary £22,000 £24,500 £21,500
% change year-on-year -10.20% +13.95% +7.50%

All Permanent IT Job Vacancies
North Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in North Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in North Wales with a recognized job title 315 108 117
% of permanent jobs with a recognized job title 97.83% 63.53% 74.05%
Number of salaries quoted 186 26 48
10th Percentile £26,250 £22,000 £28,000
25th Percentile £30,000 £25,188 £35,000
Median annual salary (50th Percentile) £40,000 £32,250 £42,500
Median % change year-on-year +24.03% -24.12% +6.25%
75th Percentile £47,500 £38,063 £58,125
90th Percentile £55,000 £52,500 £60,375
Wales median annual salary £45,000 £45,000 £47,500
% change year-on-year - -5.26% +11.76%

1st Line Support
Job Vacancy Trend in North Wales

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in North Wales.

Job vacancy trend for 1st Line Support in North Wales

1st Line Support
Salary Trend in North Wales

3-month moving average salary quoted in jobs citing 1st Line Support in North Wales.

Salary trend for 1st Line Support in North Wales

1st Line Support
Job Locations in North Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the North Wales region over the 6 months to 10 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Denbighshire - 5 £22,000 -
1st Line Support
Wales

1st Line Support Skill Set
Top 8 Co-occurring Skills and Capabilities in North Wales

For the 6 months to 10 June 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Wales region featuring 1st Line Support in the job title.

1 5 (100.00%) Web Design
1 5 (100.00%) Continuous Improvement
1 5 (100.00%) Customer-Centric Approach
1 5 (100.00%) Proactive Monitoring
1 5 (100.00%) Customer-Centricity
1 5 (100.00%) Infrastructure Engineering
1 5 (100.00%) Social Skills
1 5 (100.00%) Customer Service

1st Line Support Skill Set
Co-occurring Skills and Capabilities in North Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 5 (100.00%) Social Skills
Processes & Methodologies
1 5 (100.00%) Continuous Improvement
1 5 (100.00%) Customer Service
1 5 (100.00%) Customer-Centric Approach
1 5 (100.00%) Customer-Centricity
1 5 (100.00%) Infrastructure Engineering
1 5 (100.00%) Proactive Monitoring
1 5 (100.00%) Web Design