IT Support Analyst Jobs in the North West

IT Support Analyst
England > North West

The median IT Support Analyst salary in the North West is £28,000 per year according to job vacancies posted during the 6 months to 23 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 260 247 268
Rank change year-on-year -13 +21 -32
Permanent jobs requiring an IT Support Analyst 29 43 66
As % of all permanent jobs advertised in the North West 0.29% 0.56% 0.69%
As % of the Job Titles category 0.30% 0.62% 0.72%
Number of salaries quoted 27 38 66
10th Percentile £22,900 £20,750 £21,875
25th Percentile £24,750 £21,313 £24,500
Median annual salary (50th Percentile) £28,000 £25,000 £27,500
Median % change year-on-year +12.00% -9.09% +22.22%
75th Percentile £30,375 £28,563 £29,875
90th Percentile £35,750 £31,000 £35,000
England median annual salary £31,500 £31,000 £28,500
% change year-on-year +1.61% +8.77% -1.72%

All Permanent IT Job Vacancies
North West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 9,552 6,900 9,138
% of permanent jobs with a recognized job title 94.68% 89.46% 95.99%
Number of salaries quoted 7,344 4,020 5,398
10th Percentile £27,250 £30,000 £28,500
25th Percentile £36,250 £40,065 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +10.53%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £78,750 £80,050 £81,250
England median annual salary £52,550 £60,800 £60,000
% change year-on-year -13.57% +1.33% +9.09%

IT Support Analyst
Job Vacancy Trend in the North West

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for IT Support Analyst in the North West

IT Support Analyst
Salary Trend in the North West

3-month moving average salary quoted in jobs citing IT Support Analyst in the North West.

Salary trend for IT Support Analyst in the North West

IT Support Analyst
Salary Histogram in the North West

Salary distribution for jobs citing IT Support Analyst in the North West over the 6 months to 23 May 2024.

Salary histogram for IT Support Analyst in the North West

IT Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the North West region over the 6 months to 23 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cheshire -15 11 £25,500 +13.33% 1
Lancashire -11 6 £28,000 +7.69% 2
Cumbria - 5 £30,500 -
Manchester +5 4 £27,000 +5.88% 1
Merseyside +11 2 £32,500 +18.18% 1
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 23 May 2024, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring IT Support Analyst in the job title.

1 20 (68.97%) Microsoft
2 15 (51.72%) Social Skills
2 15 (51.72%) Microsoft 365
3 10 (34.48%) Microsoft Office
4 9 (31.03%) Active Directory
4 9 (31.03%) Azure
4 9 (31.03%) Customer Service
5 8 (27.59%) Microsoft Exchange
6 7 (24.14%) ITIL
6 7 (24.14%) SLA
7 6 (20.69%) Windows
7 6 (20.69%) Information Security
8 5 (17.24%) Service Management
8 5 (17.24%) Change Management
8 5 (17.24%) Statistics
8 5 (17.24%) CRM
8 5 (17.24%) Systems Management Server (SMS)
8 5 (17.24%) Self-Motivation
8 5 (17.24%) Rapid7
8 5 (17.24%) Cyber Essentials
8 5 (17.24%) Vulnerability Management
8 5 (17.24%) Coaching
9 4 (13.79%) Manufacturing
10 3 (10.34%) ITSM
10 3 (10.34%) Retail
10 3 (10.34%) Degree
10 3 (10.34%) Computer Science
10 3 (10.34%) SharePoint
10 3 (10.34%) Analytical Skills
10 3 (10.34%) Entra ID

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (27.59%) Microsoft Exchange
2 3 (10.34%) SharePoint
Applications
1 10 (34.48%) Microsoft Office
2 2 (6.90%) Microsoft Excel
Business Applications
1 1 (3.45%) Epicor Tropos
Cloud Services
1 15 (51.72%) Microsoft 365
2 9 (31.03%) Azure
3 3 (10.34%) Entra ID
4 1 (3.45%) Power Platform
Communications & Networking
1 2 (6.90%) LAN
1 2 (6.90%) Remote Desktop
1 2 (6.90%) WAN
2 1 (3.45%) DHCP
2 1 (3.45%) DNS
2 1 (3.45%) Firewall
2 1 (3.45%) Network Security
2 1 (3.45%) TCP/IP
2 1 (3.45%) Wi-Fi
Database & Business Intelligence
1 1 (3.45%) Crystal Reports
1 1 (3.45%) Power BI
1 1 (3.45%) SQL Server
1 1 (3.45%) SQL Server Reporting Services
General
1 15 (51.72%) Social Skills
2 4 (13.79%) Manufacturing
3 3 (10.34%) Analytical Skills
3 3 (10.34%) Retail
4 1 (3.45%) Banking
4 1 (3.45%) Finance
4 1 (3.45%) Law
4 1 (3.45%) Legal
Miscellaneous
1 5 (17.24%) Self-Motivation
2 2 (6.90%) Onboarding
3 1 (3.45%) e-Learning
3 1 (3.45%) NHS
Operating Systems
1 6 (20.69%) Windows
2 2 (6.90%) Windows 10
3 1 (3.45%) Android
3 1 (3.45%) Apple iOS
3 1 (3.45%) Linux
Processes & Methodologies
1 9 (31.03%) Customer Service
2 7 (24.14%) ITIL
3 6 (20.69%) Information Security
4 5 (17.24%) Change Management
4 5 (17.24%) Coaching
4 5 (17.24%) CRM
4 5 (17.24%) Service Management
4 5 (17.24%) Statistics
4 5 (17.24%) Vulnerability Management
5 3 (10.34%) Computer Science
5 3 (10.34%) ITSM
5 3 (10.34%) Problem-Solving
6 2 (6.90%) Continuous Improvement
6 2 (6.90%) Incident Management
6 2 (6.90%) Time Management
7 1 (3.45%) Analytical Thinking
7 1 (3.45%) Asset Management
7 1 (3.45%) Cybersecurity
7 1 (3.45%) Mobile Device Management
7 1 (3.45%) Service Delivery
Programming Languages
1 1 (3.45%) C#
1 1 (3.45%) PowerShell
1 1 (3.45%) SQL
Qualifications
1 3 (10.34%) Degree
2 2 (6.90%) A+ Certification
2 2 (6.90%) MCP
2 2 (6.90%) Microsoft Certification
3 1 (3.45%) DBS Check
Quality Assurance & Compliance
1 7 (24.14%) SLA
2 5 (17.24%) Cyber Essentials
System Software
1 9 (31.03%) Active Directory
2 1 (3.45%) Hyper-V
2 1 (3.45%) VMware Infrastructure
Systems Management
1 5 (17.24%) Systems Management Server (SMS)
2 2 (6.90%) Microsoft Intune
3 1 (3.45%) SCCM
Vendors
1 20 (68.97%) Microsoft
2 5 (17.24%) Rapid7
3 1 (3.45%) Cisco
3 1 (3.45%) Citrix
3 1 (3.45%) Epicor
3 1 (3.45%) Meraki
3 1 (3.45%) VMware