Service Delivery Jobs in the North West

Service Delivery
England > North West

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 19 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 96 129 80
Rank change year-on-year +33 -49 +32
Permanent jobs citing Service Delivery 245 200 366
As % of all permanent jobs advertised in the North West 2.46% 2.59% 3.87%
As % of the Processes & Methodologies category 2.98% 2.71% 4.06%
Number of salaries quoted 172 107 254
10th Percentile £26,075 £23,250 £24,000
25th Percentile £36,750 £28,894 £29,750
Median annual salary (50th Percentile) £50,000 £46,500 £42,500
Median % change year-on-year +7.53% +9.41% +2.41%
75th Percentile £66,067 £62,500 £55,750
90th Percentile £71,125 £77,500 £68,375
England median annual salary £50,000 £52,500 £50,296
% change year-on-year -4.76% +4.38% +0.59%

All Process and Methodology Skills
North West

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 8,218 7,384 9,018
As % of all permanent jobs advertised in the North West 82.39% 95.54% 95.43%
Number of salaries quoted 6,229 3,886 5,253
10th Percentile £27,500 £31,188 £30,000
25th Percentile £37,500 £41,250 £39,000
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +10.53%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £80,000 £81,500 £81,250
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in the North West

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Service Delivery in the North West

Service Delivery
Salary Trend in the North West

3-month moving average salary quoted in jobs citing Service Delivery in the North West.

Salary trend for Service Delivery in the North West

Service Delivery
Salary Histogram in the North West

Salary distribution for jobs citing Service Delivery in the North West over the 6 months to 19 May 2024.

Salary histogram for Service Delivery in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North West region over the 6 months to 19 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester +46 118 £62,500 +32.98% 40
Lancashire +17 59 £51,750 +65.77% 12
Merseyside +20 45 £46,066 -0.40% 12
Cheshire -30 18 £45,000 - 19
Cumbria - 3 £30,000 - 6
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (1.63%) Microsoft Exchange
1 4 (1.63%) SharePoint
2 2 (0.82%) CMS
3 1 (0.41%) Confluence
3 1 (0.41%) IIS
Applications
1 12 (4.90%) Microsoft Excel
2 10 (4.08%) Microsoft Office
3 4 (1.63%) Microsoft PowerPoint
4 1 (0.41%) Chatbot
4 1 (0.41%) Spreadsheet
Business Applications
1 3 (1.22%) SAP HCM
1 3 (1.22%) Workday HCM
2 1 (0.41%) Dynamics GP
2 1 (0.41%) Magento
Cloud Services
1 15 (6.12%) Power Platform
2 14 (5.71%) Azure
3 11 (4.49%) Microsoft 365
4 9 (3.67%) AWS
5 8 (3.27%) SaaS
6 6 (2.45%) Amazon S3
7 5 (2.04%) IaaS
7 5 (2.04%) Power Automate
7 5 (2.04%) PowerApps
8 4 (1.63%) Amazon EC2
8 4 (1.63%) PaaS
9 3 (1.22%) SuccessFactors
10 2 (0.82%) Amazon ECS
10 2 (0.82%) AWS CloudFormation
10 2 (0.82%) AWS Fargate
10 2 (0.82%) AWS Lambda
10 2 (0.82%) Azure DevOps
10 2 (0.82%) CloudFront
10 2 (0.82%) Entra ID
10 2 (0.82%) Serverless
Communications & Networking
1 14 (5.71%) Network Security
2 6 (2.45%) WAN
3 5 (2.04%) LAN
3 5 (2.04%) Wireless
4 4 (1.63%) Firewall
4 4 (1.63%) SD-WAN
4 4 (1.63%) Unified Communications
5 3 (1.22%) Remote Desktop
5 3 (1.22%) Wi-Fi
5 3 (1.22%) WLAN
6 2 (0.82%) TCP/IP
6 2 (0.82%) WPA
7 1 (0.41%) DHCP
7 1 (0.41%) DNS
7 1 (0.41%) Intranet
7 1 (0.41%) Skype
7 1 (0.41%) SNMP
7 1 (0.41%) Structured Cabling
7 1 (0.41%) VLAN
7 1 (0.41%) VPN
Database & Business Intelligence
1 10 (4.08%) Power BI
2 6 (2.45%) Data Warehouse
3 4 (1.63%) SQL Server
4 2 (0.82%) DynamoDB
4 2 (0.82%) GIS
4 2 (0.82%) Metadata
4 2 (0.82%) MongoDB
4 2 (0.82%) MySQL
4 2 (0.82%) PostgreSQL
4 2 (0.82%) RDBMS
4 2 (0.82%) Redis
4 2 (0.82%) Relational Database
Development Applications
1 1 (0.41%) JIRA
General
1 101 (41.22%) Social Skills
2 61 (24.90%) Finance
3 28 (11.43%) Analytical Skills
4 27 (11.02%) Public Sector
5 21 (8.57%) Legal
6 13 (5.31%) Marketing
7 12 (4.90%) Organisational Skills
8 7 (2.86%) Inclusion and Diversity
9 6 (2.45%) Telecoms
10 5 (2.04%) Aerospace
10 5 (2.04%) Law
11 3 (1.22%) Retail
12 2 (0.82%) Local Government
12 2 (0.82%) Manufacturing
13 1 (0.41%) Banking
13 1 (0.41%) Influencing Skills
13 1 (0.41%) Pharmaceutical
Job Titles
1 43 (17.55%) Service Manager
2 35 (14.29%) IT Manager
3 26 (10.61%) Consultant
4 25 (10.20%) Service Delivery Manager
5 24 (9.80%) Lead
6 23 (9.39%) Delivery Manager
7 22 (8.98%) Analyst
8 16 (6.53%) IT Services Manager
8 16 (6.53%) IT Support
9 15 (6.12%) Head of Design
10 14 (5.71%) Support Manager
11 12 (4.90%) IT Support Manager
12 10 (4.08%) Head of IT
13 9 (3.67%) Applications Support
13 9 (3.67%) Architect
13 9 (3.67%) Support Consultant
13 9 (3.67%) Team Leader
14 7 (2.86%) Coordinator
14 7 (2.86%) Support Analyst
14 7 (2.86%) Technical Consultant
Libraries, Frameworks & Software Standards
1 6 (2.45%) Flash
2 2 (0.82%) .NET
2 2 (0.82%) .NET Core
2 2 (0.82%) .NET Framework
2 2 (0.82%) AngularJS
2 2 (0.82%) ASP.NET
2 2 (0.82%) AWS CDK
2 2 (0.82%) EDI
2 2 (0.82%) Node.js
3 1 (0.41%) SAML
Miscellaneous
1 21 (8.57%) Self-Motivation
2 15 (6.12%) Data Centre
3 6 (2.45%) Cloud Native
3 6 (2.45%) Management Information System
4 4 (1.63%) Public Cloud
4 4 (1.63%) Team-Oriented Environment
5 3 (1.22%) Greenfield Project
5 3 (1.22%) NHS
5 3 (1.22%) Onboarding
5 3 (1.22%) Security Operations Centre
6 2 (0.82%) Analytical Mindset
6 2 (0.82%) CCTV
6 2 (0.82%) Housing Association
6 2 (0.82%) iPad
6 2 (0.82%) Mobile App
6 2 (0.82%) Taxonomies
7 1 (0.41%) Enterprise Software
7 1 (0.41%) PropTech
7 1 (0.41%) Renewable Energy
7 1 (0.41%) Virtual Team
Operating Systems
1 20 (8.16%) Windows
2 5 (2.04%) Linux
2 5 (2.04%) Windows Server
3 3 (1.22%) Windows 10
4 2 (0.82%) Unix
5 1 (0.41%) Android
5 1 (0.41%) Apple iOS
5 1 (0.41%) Windows 7
5 1 (0.41%) Windows Server 2012
5 1 (0.41%) Windows Server 2016
5 1 (0.41%) Windows Server 2019
Processes & Methodologies
1 82 (33.47%) ITIL
2 56 (22.86%) Service Management
3 47 (19.18%) Customer Service
4 46 (18.78%) Continuous Improvement
5 44 (17.96%) ITSM
6 38 (15.51%) Problem-Solving
7 34 (13.88%) Actionable Insight
8 33 (13.47%) Change Management
9 28 (11.43%) Coaching
10 27 (11.02%) Service Design
11 24 (9.80%) Project Management
12 23 (9.39%) Product Management
13 22 (8.98%) Mentoring
14 21 (8.57%) Stakeholder Management
15 20 (8.16%) Agile
15 20 (8.16%) Decision-Making
16 19 (7.76%) Cybersecurity
17 15 (6.12%) Enterprise Architecture
17 15 (6.12%) PRINCE2
18 14 (5.71%) Business Development
Programming Languages
1 9 (3.67%) SQL
2 7 (2.86%) Python
3 5 (2.04%) VB
4 4 (1.63%) PowerShell
5 2 (0.82%) C#
5 2 (0.82%) Java
5 2 (0.82%) T-SQL
Qualifications
1 26 (10.61%) Degree
2 25 (10.20%) Security Cleared
3 19 (7.76%) CISSP
4 11 (4.49%) SC Cleared
5 9 (3.67%) ITIL Certification
6 7 (2.86%) AWS Certification
7 6 (2.45%) AWS Certified Solutions Architect
7 6 (2.45%) PMI Certification
8 5 (2.04%) PMP
9 3 (1.22%) DBS Check
9 3 (1.22%) HND
10 2 (0.82%) AWS Certified DevOps Engineer
10 2 (0.82%) BC Cleared
10 2 (0.82%) CISA
10 2 (0.82%) Microsoft Certification
11 1 (0.41%) CCNA
11 1 (0.41%) Cisco Certification
11 1 (0.41%) CITP
11 1 (0.41%) Computer Science Degree
11 1 (0.41%) HNC
Quality Assurance & Compliance
1 14 (5.71%) SLA
2 11 (4.49%) GDPR
3 10 (4.08%) Cyber Essentials
3 10 (4.08%) ISO/IEC 27001
4 9 (3.67%) QA
5 5 (2.04%) Actionable Recommendations
5 5 (2.04%) Cyber Essentials PLUS
6 4 (1.63%) NIST
6 4 (1.63%) TickIT
7 2 (0.82%) Accessibility
7 2 (0.82%) Disclosure Scotland
7 2 (0.82%) PMO
8 1 (0.41%) NEBOSH
8 1 (0.41%) PCI DSS
System Software
1 8 (3.27%) Active Directory
2 2 (0.82%) Docker
2 2 (0.82%) VMware Infrastructure
3 1 (0.41%) DFS Replication
3 1 (0.41%) Hyper-V
Systems Management
1 6 (2.45%) SCCM
2 5 (2.04%) Microsoft Intune
3 2 (0.82%) Progress Chef
3 2 (0.82%) Terraform
4 1 (0.41%) Kubernetes
4 1 (0.41%) Nagios
4 1 (0.41%) Single Sign-On
Vendors
1 43 (17.55%) Microsoft
2 6 (2.45%) ServiceNow
2 6 (2.45%) VMware
3 5 (2.04%) Apple
3 5 (2.04%) Oracle
4 4 (1.63%) Adobe
5 3 (1.22%) SAP
5 3 (1.22%) Workday
6 2 (0.82%) Citrix
7 1 (0.41%) Aderant
7 1 (0.41%) Aruba
7 1 (0.41%) Cisco
7 1 (0.41%) Meraki
7 1 (0.41%) Sage
7 1 (0.41%) SolarWinds