Service Desk Engineer Jobs in the North West

Service Desk Engineer
England > North West

The median Service Desk Engineer salary in the North West is £26,000 per year according to job vacancies posted during the 6 months to 28 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 279 288 320
Rank change year-on-year +9 +32 -75
Permanent jobs requiring a Service Desk Engineer 14 11 19
As % of all permanent jobs advertised in the North West 0.14% 0.15% 0.20%
As % of the Job Titles category 0.14% 0.16% 0.21%
Number of salaries quoted 12 11 19
10th Percentile £23,700 - £22,350
25th Percentile £25,500 £26,250 £24,000
Median annual salary (50th Percentile) £26,000 £35,000 £26,000
Median % change year-on-year -25.71% +34.62% -4.59%
75th Percentile £26,500 £38,750 £30,000
90th Percentile £35,950 - £30,200
England median annual salary £29,500 £27,500 £29,000
% change year-on-year +7.27% -5.17% +16.00%

All Permanent IT Job Vacancies
North West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 9,728 6,766 9,218
% of permanent jobs with a recognized job title 94.70% 89.26% 96.03%
Number of salaries quoted 7,455 4,001 5,425
10th Percentile £27,500 £30,000 £28,250
25th Percentile £36,396 £40,250 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +10.53%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £78,500 £81,250 £81,250
England median annual salary £52,500 £60,800 £60,000
% change year-on-year -13.65% +1.33% +9.09%

Service Desk Engineer
Job Vacancy Trend in the North West

Job postings that featured Service Desk Engineer in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Service Desk Engineer in the North West

Service Desk Engineer
Salary Trend in the North West

3-month moving average salary quoted in jobs citing Service Desk Engineer in the North West.

Salary trend for Service Desk Engineer in the North West

Service Desk Engineer
Salary Histogram in the North West

Salary distribution for jobs citing Service Desk Engineer in the North West over the 6 months to 28 May 2024.

Salary histogram for Service Desk Engineer in the North West

Service Desk Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the North West region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester - 12 £26,000 -
Merseyside - 2 £22,000 -
Service Desk Engineer
England

Service Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 28 May 2024, Service Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring Service Desk Engineer in the job title.

1 13 (92.86%) Social Skills
2 12 (85.71%) Customer Service
2 12 (85.71%) Microsoft 365
3 10 (71.43%) SLA
3 10 (71.43%) Active Directory
4 9 (64.29%) Law
4 9 (64.29%) Service Management
4 9 (64.29%) Analytical Skills
5 3 (21.43%) Apple
5 3 (21.43%) Windows
5 3 (21.43%) VPN
6 2 (14.29%) Microsoft Office
6 2 (14.29%) Microsoft Exchange
6 2 (14.29%) Citrix
6 2 (14.29%) Avaya
6 2 (14.29%) Microsoft
6 2 (14.29%) Windows 10
6 2 (14.29%) Android
6 2 (14.29%) Customer Experience
6 2 (14.29%) Cloud Operations
7 1 (7.14%) Problem-Solving
7 1 (7.14%) Public Sector
7 1 (7.14%) Windows 7
7 1 (7.14%) Continuous Improvement
7 1 (7.14%) Service Delivery
7 1 (7.14%) ServiceNow
7 1 (7.14%) Remote Desktop
7 1 (7.14%) Windows Server
7 1 (7.14%) GDPR
7 1 (7.14%) Break/Fix

Service Desk Engineer Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) Microsoft Exchange
Applications
1 2 (14.29%) Microsoft Office
Cloud Services
1 12 (85.71%) Microsoft 365
Communications & Networking
1 3 (21.43%) VPN
2 1 (7.14%) Remote Desktop
2 1 (7.14%) TCP/IP
General
1 13 (92.86%) Social Skills
2 9 (64.29%) Analytical Skills
2 9 (64.29%) Law
3 1 (7.14%) Public Sector
Miscellaneous
1 1 (7.14%) Data Protection Act
1 1 (7.14%) NHS
Operating Systems
1 3 (21.43%) Windows
2 2 (14.29%) Android
2 2 (14.29%) Windows 10
3 1 (7.14%) Windows 7
3 1 (7.14%) Windows Server
Processes & Methodologies
1 12 (85.71%) Customer Service
2 9 (64.29%) Service Management
3 2 (14.29%) Cloud Operations
3 2 (14.29%) Customer Experience
4 1 (7.14%) Asset Management
4 1 (7.14%) Break/Fix
4 1 (7.14%) Continuous Improvement
4 1 (7.14%) Data Protection
4 1 (7.14%) Problem-Solving
4 1 (7.14%) Service Delivery
Quality Assurance & Compliance
1 10 (71.43%) SLA
2 1 (7.14%) GDPR
System Software
1 10 (71.43%) Active Directory
Vendors
1 3 (21.43%) Apple
2 2 (14.29%) Avaya
2 2 (14.29%) Citrix
2 2 (14.29%) Microsoft
3 1 (7.14%) ServiceNow