Support Technician Jobs in the North West

Support Technician
England > North West

The median Support Technician salary in the North West is £28,000 per year according to job vacancies posted during the 6 months to 29 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 May 2024
Same period 2023 Same period 2022
Rank 219 217 297
Rank change year-on-year -2 +80 -69
Permanent jobs requiring a Support Technician 79 79 44
As % of all permanent jobs advertised in the North West 0.76% 1.04% 0.46%
As % of the Job Titles category 0.81% 1.16% 0.48%
Number of salaries quoted 75 15 32
10th Percentile £24,000 £24,350 £20,300
25th Percentile £26,000 £24,750 £22,688
Median annual salary (50th Percentile) £28,000 £35,000 £26,250
Median % change year-on-year -20.00% +33.33% +14.13%
75th Percentile £32,250 - £31,813
90th Percentile £39,200 £36,200 £37,755
England median annual salary £27,000 £29,000 £26,000
% change year-on-year -6.90% +11.54% +4.00%

All Permanent IT Job Vacancies
North West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 9,803 6,784 9,185
% of permanent jobs with a recognized job title 94.75% 89.46% 96.03%
Number of salaries quoted 7,500 3,992 5,390
10th Percentile £27,500 £30,000 £28,250
25th Percentile £36,500 £40,250 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +10.53%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £78,500 £80,450 £81,250
England median annual salary £52,500 £60,800 £60,000
% change year-on-year -13.65% +1.33% +9.09%

Support Technician
Job Vacancy Trend in the North West

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Support Technician in the North West

Support Technician
Salary Trend in the North West

3-month moving average salary quoted in jobs citing Support Technician in the North West.

Salary trend for Support Technician in the North West

Support Technician
Salary Histogram in the North West

Salary distribution for jobs citing Support Technician in the North West over the 6 months to 29 May 2024.

Salary histogram for Support Technician in the North West

Support Technician
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the North West region over the 6 months to 29 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester +44 28 £28,000 -17.65% 1
Cheshire -46 20 £27,500 - 2
Cumbria -4 13 £27,500 -21.43% 3
Merseyside +17 10 £28,500 - 3
Lancashire -10 8 £29,000 +18.37% 7
Support Technician
England

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 29 May 2024, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring Support Technician in the job title.

1 43 (54.43%) Windows
2 39 (49.37%) Social Skills
3 28 (35.44%) Microsoft
4 26 (32.91%) Active Directory
4 26 (32.91%) Microsoft 365
5 24 (30.38%) Windows Server
6 20 (25.32%) Customer Service
7 18 (22.78%) Driving Licence
8 17 (21.52%) Wireless
8 17 (21.52%) Problem-Solving
9 15 (18.99%) Microsoft Exchange
10 14 (17.72%) LAN
11 13 (16.46%) Microsoft Intune
12 12 (15.19%) Apple
13 11 (13.92%) Microsoft Office
13 11 (13.92%) Android
14 10 (12.66%) Azure
15 9 (11.39%) Windows 10
15 9 (11.39%) DBS Check
15 9 (11.39%) WAN
15 9 (11.39%) Internet
15 9 (11.39%) SLA
15 9 (11.39%) VMware
16 8 (10.13%) SharePoint
17 7 (8.86%) Finance
17 7 (8.86%) Hyper-V
17 7 (8.86%) VMware Infrastructure
18 6 (7.59%) Logistics
18 6 (7.59%) Kalman Filter
18 6 (7.59%) Mobile Device Management

Support Technician Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (18.99%) Microsoft Exchange
2 8 (10.13%) SharePoint
3 3 (3.80%) IIS
Applications
1 11 (13.92%) Microsoft Office
2 1 (1.27%) Microsoft Excel
Cloud Services
1 26 (32.91%) Microsoft 365
2 10 (12.66%) Azure
3 4 (5.06%) Entra ID
4 3 (3.80%) AWS
5 2 (2.53%) Dropbox
6 1 (1.27%) GCP
6 1 (1.27%) Google Workspace
6 1 (1.27%) Power Platform
Communications & Networking
1 17 (21.52%) Wireless
2 14 (17.72%) LAN
3 9 (11.39%) Internet
3 9 (11.39%) WAN
4 6 (7.59%) DHCP
4 6 (7.59%) DNS
4 6 (7.59%) Firewall
5 3 (3.80%) Remote Desktop
5 3 (3.80%) Wi-Fi
6 2 (2.53%) TCP/IP
6 2 (2.53%) VoIP
7 1 (1.27%) Intranet
7 1 (1.27%) Network Security
7 1 (1.27%) VPN
Database & Business Intelligence
1 3 (3.80%) SQL Server
2 1 (1.27%) Power BI
2 1 (1.27%) Tableau
General
1 39 (49.37%) Social Skills
2 7 (8.86%) Finance
3 5 (6.33%) Analytical Skills
4 4 (5.06%) Public Sector
5 3 (3.80%) Retail
6 2 (2.53%) Legal
6 2 (2.53%) Manufacturing
7 1 (1.27%) Law
Miscellaneous
1 18 (22.78%) Driving Licence
2 2 (2.53%) CCTV
2 2 (2.53%) EPoS
2 2 (2.53%) SCADA
3 1 (1.27%) Video Conferencing
3 1 (1.27%) Virtual Team
Operating Systems
1 43 (54.43%) Windows
2 24 (30.38%) Windows Server
3 11 (13.92%) Android
4 9 (11.39%) Windows 10
5 6 (7.59%) Apple iOS
6 1 (1.27%) Windows 7
Processes & Methodologies
1 20 (25.32%) Customer Service
2 17 (21.52%) Problem-Solving
3 6 (7.59%) Kalman Filter
3 6 (7.59%) Logistics
3 6 (7.59%) Mobile Device Management
4 4 (5.06%) Disaster Recovery
4 4 (5.06%) ITIL
4 4 (5.06%) Project Management
5 3 (3.80%) Continuous Improvement
5 3 (3.80%) Service Delivery
5 3 (3.80%) Software Testing
6 2 (2.53%) Break/Fix
6 2 (2.53%) Coaching
6 2 (2.53%) Collaborative Culture
6 2 (2.53%) Cybersecurity
6 2 (2.53%) ERP
6 2 (2.53%) Information Governance
6 2 (2.53%) IT Strategy
6 2 (2.53%) Requirements Gathering
7 1 (1.27%) Customer Experience
Programming Languages
1 5 (6.33%) PowerShell
Qualifications
1 9 (11.39%) DBS Check
2 3 (3.80%) Degree
3 2 (2.53%) MCP
3 2 (2.53%) Microsoft Certification
4 1 (1.27%) AWS Certification
4 1 (1.27%) CCNA
4 1 (1.27%) Cisco Certification
4 1 (1.27%) SC Cleared
4 1 (1.27%) Security Cleared
Quality Assurance & Compliance
1 9 (11.39%) SLA
System Software
1 26 (32.91%) Active Directory
2 7 (8.86%) Hyper-V
2 7 (8.86%) VMware Infrastructure
Systems Management
1 13 (16.46%) Microsoft Intune
2 1 (1.27%) FortiGate
2 1 (1.27%) Graylog
2 1 (1.27%) SCCM
Vendors
1 28 (35.44%) Microsoft
2 12 (15.19%) Apple
3 9 (11.39%) VMware
4 4 (5.06%) Sun
5 3 (3.80%) Dell
6 2 (2.53%) Acronis
6 2 (2.53%) Cisco
6 2 (2.53%) Citrix
6 2 (2.53%) Ubiquiti
6 2 (2.53%) Veeam
7 1 (1.27%) Aruba
7 1 (1.27%) Barracuda Networks
7 1 (1.27%) Draytek
7 1 (1.27%) Fortinet
7 1 (1.27%) Google
7 1 (1.27%) HP
7 1 (1.27%) Sage