Customer Engagement Jobs in the South East

Customer Engagement
England > South East

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 23 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 349 286 244
Rank change year-on-year -63 -42 +64
Permanent jobs citing Customer Engagement 38 111 270
As % of all permanent jobs advertised in the South East 0.22% 0.78% 1.33%
As % of the Processes & Methodologies category 0.27% 0.83% 1.41%
Number of salaries quoted 17 65 78
10th Percentile £36,700 £39,500 £43,800
25th Percentile £46,250 £50,000 £47,500
Median annual salary (50th Percentile) £61,700 £67,500 £62,500
Median % change year-on-year -8.59% +8.00% +17.92%
75th Percentile £68,750 £85,000 £87,500
90th Percentile £112,500 £107,500 -
England median annual salary £57,500 £68,000 £60,000
% change year-on-year -15.44% +13.33% -

All Process and Methodology Skills
South East

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,326 13,393 19,176
As % of all permanent jobs advertised in the South East 83.93% 94.54% 94.55%
Number of salaries quoted 9,917 7,792 11,857
10th Percentile £27,500 £30,500 £31,250
25th Percentile £36,750 £41,250 £41,250
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer Engagement
Job Vacancy Trend in the South East

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Customer Engagement in the South East

Customer Engagement
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Customer Engagement in the South East.

Salary trend for Customer Engagement in the South East

Customer Engagement
Salary Histogram in the South East

Salary distribution for jobs citing Customer Engagement in the South East over the 6 months to 23 May 2024.

Salary histogram for Customer Engagement in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South East region over the 6 months to 23 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +4 29 £52,500 -17.65% 25
Buckinghamshire -14 16 £33,500 -52.14% 14
Berkshire +6 8 £52,500 -34.38% 9
Oxfordshire +7 5 £47,500 +90.00% 2
Hampshire -33 5 £61,700 +25.28% 4
Kent -7 2 - -
Surrey -17 2 £83,750 -6.94% 5
Customer Engagement
England

Customer Engagement
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.63%) SharePoint
Applications
1 1 (2.63%) Microsoft Excel
1 1 (2.63%) Microsoft Office
Business Applications
1 4 (10.53%) Dynamics CRM
2 2 (5.26%) Salesforce CRM
3 1 (2.63%) Dynamics NAV
Cloud Services
1 11 (28.95%) Power Platform
2 7 (18.42%) Azure
2 7 (18.42%) Dynamics 365
3 3 (7.89%) Azure DevOps
3 3 (7.89%) PowerApps
4 2 (5.26%) Azure Data Factory
4 2 (5.26%) Azure Service Bus
4 2 (5.26%) Azure Synapse Analytics
4 2 (5.26%) Microsoft 365
4 2 (5.26%) PaaS
4 2 (5.26%) Power Automate
4 2 (5.26%) Serverless
5 1 (2.63%) Azure Logic Apps
5 1 (2.63%) OneDrive
Communications & Networking
1 13 (34.21%) SD-WAN
1 13 (34.21%) WAN
2 8 (21.05%) Cisco Firepower
3 2 (5.26%) Broadband
3 2 (5.26%) Internet
4 1 (2.63%) Radio Access Network
Database & Business Intelligence
1 7 (18.42%) Power BI
2 2 (5.26%) Azure SQL Database
2 2 (5.26%) Data Lake
3 1 (2.63%) Electronic Patient Records
General
1 11 (28.95%) Social Skills
2 6 (15.79%) Finance
3 4 (10.53%) Analytical Skills
4 2 (5.26%) Documentation Skills
4 2 (5.26%) Manufacturing
5 1 (2.63%) Electronics
5 1 (2.63%) Health Technology
5 1 (2.63%) Influencing Skills
5 1 (2.63%) Law
5 1 (2.63%) Marketing
5 1 (2.63%) Military
5 1 (2.63%) Presentation Skills
5 1 (2.63%) Retail
5 1 (2.63%) Telecoms
Job Titles
1 17 (44.74%) Architect
2 16 (42.11%) Senior
3 13 (34.21%) Cisco Architect
3 13 (34.21%) Senior Architect
3 13 (34.21%) Senior Cisco Architect
4 9 (23.68%) Solutions Architect
5 8 (21.05%) Cisco Security Architect
5 8 (21.05%) Security Architect
5 8 (21.05%) Senior Security Architect
6 5 (13.16%) Analyst
6 5 (13.16%) Cisco Solutions Architect
6 5 (13.16%) Senior Cisco Solutions Architect
6 5 (13.16%) Senior Solutions Architect
7 4 (10.53%) CRM Manager
7 4 (10.53%) Lead
8 3 (7.89%) Developer
8 3 (7.89%) Senior Developer
9 2 (5.26%) Engineering Manager
9 2 (5.26%) ServiceNow Developer
9 2 (5.26%) Software Engineering Manager
Libraries, Frameworks & Software Standards
1 3 (7.89%) .NET
2 2 (5.26%) .NET Framework
2 2 (5.26%) CSS
2 2 (5.26%) HTML
3 1 (2.63%) .NET Core
Miscellaneous
1 13 (34.21%) Data Centre
2 2 (5.26%) CMDB
2 2 (5.26%) Educational Technology
2 2 (5.26%) Product Ownership
2 2 (5.26%) Public Cloud
3 1 (2.63%) Enterprise Cloud
3 1 (2.63%) Enterprise Software
3 1 (2.63%) NHS
3 1 (2.63%) Virtual Team
Operating Systems
1 3 (7.89%) Linux
Processes & Methodologies
1 17 (44.74%) Presales
2 15 (39.47%) Cybersecurity
2 15 (39.47%) Software Licensing
3 13 (34.21%) Time Management
4 12 (31.58%) Analytics
5 9 (23.68%) Agile
5 9 (23.68%) Scrum
6 7 (18.42%) Business Intelligence
7 6 (15.79%) CRM
7 6 (15.79%) DevOps
8 5 (13.16%) Mentoring
9 4 (10.53%) Artificial Intelligence
9 4 (10.53%) Business Case
10 3 (7.89%) Customer Service
10 3 (7.89%) Problem Management
10 3 (7.89%) Service Management
11 2 (5.26%) Coaching
11 2 (5.26%) Data Mapping
11 2 (5.26%) Line Management
11 2 (5.26%) Test Automation
Programming Languages
1 5 (13.16%) SQL
2 4 (10.53%) JavaScript
3 3 (7.89%) C#
4 2 (5.26%) Python
4 2 (5.26%) R
Qualifications
1 15 (39.47%) Degree
2 13 (34.21%) CCNA
2 13 (34.21%) CCNP
2 13 (34.21%) Cisco Certification
3 3 (7.89%) Security Cleared
4 2 (5.26%) Azure Certification
4 2 (5.26%) Microsoft Certification
5 1 (2.63%) Computer Science Degree
Quality Assurance & Compliance
1 2 (5.26%) GRC
2 1 (2.63%) ISO/IEC 27001
2 1 (2.63%) QA
Systems Management
1 8 (21.05%) Stealthwatch
2 5 (13.16%) CASB
3 1 (2.63%) Ansible
3 1 (2.63%) Terraform
Vendors
1 24 (63.16%) Microsoft
2 15 (39.47%) Adobe
2 15 (39.47%) Apple
3 13 (34.21%) Cisco
3 13 (34.21%) Meraki
4 3 (7.89%) ServiceNow
5 2 (5.26%) Salesforce
6 1 (2.63%) Databricks