IT Support Analyst Jobs in the South East

IT Support Analyst
England > South East

The median IT Support Analyst salary in the South East is £32,500 per year according to job vacancies posted during the 6 months to 23 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 282 339 402
Rank change year-on-year +57 +63 -68
Permanent jobs requiring an IT Support Analyst 105 58 87
As % of all permanent jobs advertised in the South East 0.62% 0.41% 0.43%
As % of the Job Titles category 0.65% 0.45% 0.44%
Number of salaries quoted 98 56 83
10th Percentile £25,500 £23,250 £20,700
25th Percentile £29,656 £25,391 £23,500
Median annual salary (50th Percentile) £32,500 £28,500 £25,000
Median % change year-on-year +14.04% +14.00% -10.71%
75th Percentile £39,688 £35,000 £28,750
90th Percentile £50,000 £36,250 £33,750
England median annual salary £31,500 £31,000 £28,500
% change year-on-year +1.61% +8.77% -1.72%

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 16,055 12,785 19,557
% of permanent jobs with a recognized job title 94.06% 90.25% 96.43%
Number of salaries quoted 11,471 8,062 12,402
10th Percentile £27,500 £29,750 £30,000
25th Percentile £36,250 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £52,550 £60,800 £60,000
% change year-on-year -13.57% +1.33% +9.09%

IT Support Analyst
Job Vacancy Trend in the South East

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for IT Support Analyst in the South East

IT Support Analyst
Salary Trend in the South East

3-month moving average salary quoted in jobs citing IT Support Analyst in the South East.

Salary trend for IT Support Analyst in the South East

IT Support Analyst
Salary Histogram in the South East

Salary distribution for jobs citing IT Support Analyst in the South East over the 6 months to 23 May 2024.

Salary histogram for IT Support Analyst in the South East

IT Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the South East region over the 6 months to 23 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +43 43 £32,500 +4.84% 4
Surrey +7 29 £32,500 -4.41% 2
Oxfordshire +21 22 £31,500 +1.61% 3
Berkshire +30 12 £34,500 +31.43%
Kent 0 11 £25,000 +8.70% 2
East Sussex +25 10 £52,500 +76.68%
Buckinghamshire -13 9 £37,500 +7.14% 1
Hampshire -33 9 £30,000 +22.45% 4
West Sussex +26 3 £52,500 +75.00%
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 23 May 2024, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring IT Support Analyst in the job title.

1 64 (60.95%) Microsoft
2 56 (53.33%) Windows
3 55 (52.38%) Microsoft 365
4 39 (37.14%) Customer Service
5 34 (32.38%) Active Directory
6 31 (29.52%) ITIL
7 30 (28.57%) Windows 10
8 26 (24.76%) Social Skills
9 24 (22.86%) Problem-Solving
10 21 (20.00%) Incident Management
10 21 (20.00%) Finance
11 20 (19.05%) Azure
12 19 (18.10%) Windows Server
13 17 (16.19%) Microsoft Office
14 16 (15.24%) DHCP
14 16 (15.24%) DNS
14 16 (15.24%) Cisco
14 16 (15.24%) Service Delivery
15 15 (14.29%) Microsoft Exchange
16 12 (11.43%) Agile
17 11 (10.48%) Cybersecurity
17 11 (10.48%) Firewall
17 11 (10.48%) Change Management
18 10 (9.52%) SharePoint
19 9 (8.57%) Problem Management
20 8 (7.62%) Law
20 8 (7.62%) Citrix
20 8 (7.62%) VPN
20 8 (7.62%) Degree
20 8 (7.62%) Entra ID

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (14.29%) Microsoft Exchange
2 10 (9.52%) SharePoint
3 1 (0.95%) IIS
Applications
1 17 (16.19%) Microsoft Office
Business Applications
1 5 (4.76%) Dynamics CRM
1 5 (4.76%) Dynamics GP
Cloud Services
1 55 (52.38%) Microsoft 365
2 20 (19.05%) Azure
3 8 (7.62%) Entra ID
4 5 (4.76%) AWS
4 5 (4.76%) Dynamics 365
4 5 (4.76%) OneDrive
5 3 (2.86%) WhatsApp
6 2 (1.90%) Mimecast
6 2 (1.90%) Power Automate
6 2 (1.90%) Power Platform
Communications & Networking
1 16 (15.24%) DHCP
1 16 (15.24%) DNS
2 11 (10.48%) Firewall
3 8 (7.62%) VPN
4 5 (4.76%) Structured Cabling
4 5 (4.76%) VLAN
5 3 (2.86%) SD-WAN
5 3 (2.86%) TCP/IP
5 3 (2.86%) WAN
6 2 (1.90%) Intranet
6 2 (1.90%) Wi-Fi
6 2 (1.90%) Wireless
7 1 (0.95%) Internet
7 1 (0.95%) VoIP
Database & Business Intelligence
1 3 (2.86%) SQL Server
2 2 (1.90%) Power BI
3 1 (0.95%) Oracle Database
3 1 (0.95%) SQL Server Integration Services
Development Applications
1 2 (1.90%) JIRA
General
1 26 (24.76%) Social Skills
2 21 (20.00%) Finance
3 8 (7.62%) Law
4 7 (6.67%) Legal
5 6 (5.71%) Telecoms
6 5 (4.76%) Analytical Skills
6 5 (4.76%) Automotive
6 5 (4.76%) Manufacturing
7 4 (3.81%) Marketing
7 4 (3.81%) Pharmaceutical
8 2 (1.90%) Documentation Skills
9 1 (0.95%) Public Sector
Libraries, Frameworks & Software Standards
1 2 (1.90%) Software Packaging
Miscellaneous
1 4 (3.81%) Educational Technology
1 4 (3.81%) Life Science
2 3 (2.86%) Enterprise Software
2 3 (2.86%) Onboarding
3 2 (1.90%) Driving Licence
3 2 (1.90%) e-Learning
3 2 (1.90%) iPad
3 2 (1.90%) Self-Motivation
4 1 (0.95%) Smartphone
Operating Systems
1 56 (53.33%) Windows
2 30 (28.57%) Windows 10
3 19 (18.10%) Windows Server
4 7 (6.67%) Windows Server 2019
5 6 (5.71%) Apple iOS
6 4 (3.81%) Windows Server 2012
7 3 (2.86%) Linux
7 3 (2.86%) Unix
8 2 (1.90%) Mac OS
8 2 (1.90%) Windows Server 2016
9 1 (0.95%) Android
9 1 (0.95%) Windows Mobile
Processes & Methodologies
1 39 (37.14%) Customer Service
2 31 (29.52%) ITIL
3 24 (22.86%) Problem-Solving
4 21 (20.00%) Incident Management
5 16 (15.24%) Service Delivery
6 12 (11.43%) Agile
7 11 (10.48%) Change Management
7 11 (10.48%) Cybersecurity
8 9 (8.57%) Problem Management
9 8 (7.62%) Mobile Device Management
10 7 (6.67%) Data Loss Prevention
10 7 (6.67%) ERP
10 7 (6.67%) Project Management
11 6 (5.71%) IT Strategy
12 5 (4.76%) Application Rationalisation
12 5 (4.76%) Application Virtualisation
12 5 (4.76%) Business Case
12 5 (4.76%) Change Control
12 5 (4.76%) CRM
12 5 (4.76%) Service Catalogue
Programming Languages
1 6 (5.71%) SQL
2 3 (2.86%) C
2 3 (2.86%) C#
3 2 (1.90%) COBOL
4 1 (0.95%) PowerShell
Qualifications
1 8 (7.62%) Degree
2 5 (4.76%) AWS Certification
3 3 (2.86%) Microsoft Certification
4 2 (1.90%) ITIL Certification
Quality Assurance & Compliance
1 6 (5.71%) SLA
2 2 (1.90%) PMO
System Software
1 34 (32.38%) Active Directory
2 6 (5.71%) Virtual Desktop
3 4 (3.81%) VMware Infrastructure
Systems Management
1 6 (5.71%) SCCM
2 3 (2.86%) Microsoft Intune
Vendors
1 64 (60.95%) Microsoft
2 16 (15.24%) Cisco
3 8 (7.62%) Citrix
4 7 (6.67%) Bloomberg
5 6 (5.71%) Dell
6 5 (4.76%) Adobe
6 5 (4.76%) Avaya
6 5 (4.76%) HP
7 4 (3.81%) Palo Alto
7 4 (3.81%) VMware
8 2 (1.90%) Apple
8 2 (1.90%) Sage
9 1 (0.95%) Canon
9 1 (0.95%) Oracle